Microsoft 365 Business Reviews

I am a reseller, I provide solutions to customers.

It is easy to use.

You can access it from anywhere or from any device. It can be used anywhere from a smartphone, or a laptop, without installing anything. Even if it is available on a system where MS Office is not installed, you can still use this product.

Features are available in different versions.

No product is perfect, bugs are always present.

The price is an area that needs improvement.

I have been selling Microsoft 365 Business for two years.

Microsoft 365 Business is a stable product.

It is a scalable product.

All updates are available from time to time. Every two to three days, there is an update.

It is easy to set up.

The price is high. It should be lower.

I would rate Microsoft 365 Business a nine out of ten.

We use Microsoft 365 Business within my company for many purposes, such as documentation and Outlook for email.

The solution is easy to use and has good performance.

Microsoft 365 Business could improve by having better integration with other platforms.

I have been using Microsoft 365 Business for approximately two months.

The stability could improve.

The solution is scalable, we have approximately 5,000 users using this solution.

I was satisfied with the technical support of the solution, they were able to answer my questions promptly.

The installation is straightforward.

We have one engineer that does the implementation and maintenance of the solution.

I would recommend this solution to others.

I rate Microsoft 365 Business an eight out of ten.

I use Microsoft 365 Business for my daily business.

The most useful thing about it is Microsoft OneDrive. It helps me back up everything on my laptop. If I lose my laptop, I can confidently buy a new one and get back my previous work files. I like the Microsoft Office package, Microsoft Word, presentation, and Excel. 

I like that it is very easy to use, especially for a Mac user. They have a very big community, and whenever I get stuck or have questions, I just ask Google, and then I get the answer immediately.

It would be better if they seamlessly integrated with Macs. Because I have two laptops, and whenever I open one file in Windows laptop, and then I open the same file in my Macbook, the user interface is not consistent. Certain functions can run on Windows, but another function cannot, but it runs on the Mac.

I have been using Microsoft 365 Business for nearly ten years.

Microsoft 365 Business is totally stable.

It is easy to install—just one click. It did not take long to deploy. I think it is quite fast or maybe because my laptop is the modern one, it took less than five minutes.

I implemented this solution by myself.

I would recommend this solution to other users.

On a scale from one to ten, I would give Microsoft 365 Business a nine.

We use Microsoft 365 Business for email and Teams, which has an internal chatbox for employees.

I don't have any issues with Microsoft 365 Business, it's a good tool.

It would be helpful if the calendar was improved. It could be better, more user-friendly, and better integrated.

If you are deleting your data and relying on backup, the backups do not exist, they are not there. The backup option should be included in Microsoft 365 Business.

I have been using Microsoft 365 Business for six months.

Microsoft 365 Business is a stable product.

Microsoft 365 Business is a scalable product.

We have approximately 300 people in our organization who use this solution.

We also use Google.

The installation was good, it was straightforward. We did not have any issues with the installation. It only took 10 to 15 minutes.

I completed the installation myself. I did not use the help of an integrator or reseller.

It's a business account, the organization pays for the licensing fees.

I would recommend this solution to other users.

I would rate Microsoft 365 Business an eight out of ten.

We primarily use the solution on a daily basis for work-related activities.

Overall, the solution is very good.

It's a stable product.

It's quite a flexible solution.

We've found the solution to be easy to use, even for those who don't necessarily always use Microsoft products.

The installation process is very straightforward.

So far, everything has been very good in terms of usage. I can't think of an area where it could be improved. It's not missing any features at all. It's quite a complete solution.

It would be nice if we had the option to open a document even if it was created with another application. For example, we use both Google Docs and Microsoft Docs. When we send documents, we need to be aware of what application the person receiving the document will be using. If I know someone is using Microsft, I'll send the document to them in Microsoft. However, it would be nice if I could send them a Google Doc and they would still be able to open and access it in Microsoft. 

I've been using the solution for about four years at this point. It's been a while.

I'm not sure of how many users are on the solution currently.

It's my understanding that we do have plans to increase usage in the future. 

I don't have any experience with Microsoft's technical support. I can't speak to how helpful or responsive they are. I don't have enough experience to form an opinion.

While we didn't previously use a different solution, we are actively using Google products currently. We use a lot of Google Docs and Google Sheets.

The initial setup was not overly complex or difficult. It was pretty straightforward and very easy.

I cannot recall how long it took to actually deeply the solution. It might have been only a few hours or so.

I'm not sure which version of the solution we are using. It's my understanding that it is an older version and not necessarily the latest. 

I would rate the solution at a ten out of ten. We've been quite pleased with its capabilities overall.

I would recommend this solution to other users. 

Interestingly, for one of my customers it is a hybrid model. With several others, it's on-premise and some of them are moving towards cloud only.

The feature that I have found most valuable is the ability to work everywhere on every kind of device, because I'm a Mac addict and actually it's quite good on the Mac.

In terms of what could be improved, sometimes it is quite hard to get a grasp on what features are going to be available at what time. For instance, we had to wait for a very long time on the breakout rules in Teams. There is a roadmap and there are also some blog posts, but you never know when you're going to get it. So it would be preferable to get it more in advance.

Because it is such a large suite of applications, it would be beneficial to have less overlap. So for instance, you have the Power Platform and you have all kinds of applications that you can use. But there's also the Teams Platform, which has an overlap with Kaizala, and Kaizala is not developed anymore. So that would be something to think about.

The other feature that could be improved is the management of the Waffle, the start menu of Office 365. It is quite limited in how you can manage that menu. Some of my customers want to use it as a portal from a SharePoint perspective and they want to have some application files in there. They don't want the whole feature set. Waffle management could be better.

I have been using Microsoft 365 Business for about five or six years. I only started my company last February, so from my company perspective, it's only been a year. But I do have experience with Office 365 for many years now.

In terms of stability, I haven't found any limitations, accept at the beginning of the COVID-19 period. Initiation of OneDrive and SharePoint was kind of tardy because of the massive use of Teams at that moment. So Microsoft kind of scaled down and that was noticeable, but that's basically it and it was fixed.

I was in contact with technical support because my hosting provider could not find the problem. Microsoft contacted me directly within a matter of one hour or so, the issue was detected and it was solved within the next hour. So that was okay.

I am absolutely satisfied with Microsoft technical support.

The initial setup is very straightforward.

It is a fair price but sometimes the licensing can be quite complex. In that case you have to fly in a license expert, but I think for small businesses it's very cost efficient. It would be beneficial if was be a non-profit license model for healthcare organizations. In this case, they tend to just use a limited amount of functionality in the Microsoft 365 because of the pricing.

My advice to anyone considering Business 365 is to go use it. It is a brilliant service delivery solution for small businesses as well as for larger businesses that don't want to be responsible anymore for their on-premise environment because if that should fail there is a loss of information and a loss of productivity, which they cannot afford. 

On a scale of one to ten, I would give Microsoft 365 Business an eight.

An area for improvement would be for Outlook to sync with Google Calendar.

I've been using Microsoft 365 for five years.

This product is reliable.

It is possible to scale up this solution.

I would rate this product eight out of ten.

We use it for documents and PowerPoint presentations. We are most probably using its latest version.

We can access it from anywhere. We can access it from home, the office, or any other place. It is a simple and the right product for the current COVID situation.

Some of the functionalities available in the desktop version are not available on the cloud.

I have been using this solution for two years.

We have around 1,000 people.

It is a good product, so we don't need anything from the support team.

It was easy. We did not do anything. It was already available on the cloud as a part of the Microsoft platform. There is no need to implement it.

Given the current COVID situation, I am quite happy that we use this product. With a cheaper solution, we might end up needing support.

It is quite a good product. Technically, we are happy with this product.

I would rate Microsoft 365 Business a nine out of 10.