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reviewer1680246 - PeerSpot reviewer
Chief Engineer at a tech services company with 51-200 employees
Real User
Uses a standard file format, simple to use and deploy, and has reasonable support
Pros and Cons
  • "The most valuable feature of this solution, in my opinion, is its simplicity."
  • "Pricing is something they could improve in general."

What is our primary use case?

We use Microsoft 365 Business for business applications, such as PowerPoint, Exel, Word, and Outlook.

What is most valuable?

The most valuable feature of this solution, in my opinion, is its simplicity. It is a standard file format that is simple to deploy and exchange files with other users.

For how long have I used the solution?

I have been using Microsoft 365 Business for a year. It's fairly new.

We are using the latest version.

What do I think about the scalability of the solution?

We have 80 people in our organization who use this solution.

Buyer's Guide
Microsoft 365 Business
June 2025
Learn what your peers think about Microsoft 365 Business. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,168 professionals have used our research since 2012.

How are customer service and support?

I personally have not contacted technical support. The backend team may have reached out to the support team.

How was the initial setup?

As a cloud-based solution, the installation process is quite straightforward.

Similar to the OS, you can spend a couple of days doing the front end, and for each machine, it takes a few hours.

What about the implementation team?

We have a backend team to deploy and maintain this solution.

What's my experience with pricing, setup cost, and licensing?

Pricing is something they could improve in general.

Licensing fees are paid annually.

What other advice do I have?

I would recommend this solution to others who are interested in using it.

I am very happy with the product.

I would rate Microsoft 365 Business a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1587588 - PeerSpot reviewer
Founder at a tech services company with 11-50 employees
Real User
A scalable solution with good tech support
Pros and Cons
  • "I feel the solution to be scalable."
  • "The user interface could be better."

What is our primary use case?

As the solution is cloud-based, we always use the latest version.

We typically use the Office tools, Office Suite.

What needs improvement?

The monthly license of the solution is quite expensive. 

The user experience part in the app could be better.

Sometimes I don't understand the relation between OneDrive and SharePoint that well. It's difficult. 

The user interface could also stand improvement. 

For how long have I used the solution?

We have been using Microsoft 365 Business for four years.

What do I think about the scalability of the solution?

I feel the solution to be scalable. 

How are customer service and technical support?

We used tech support a couple of times and found it to be okay. 

How was the initial setup?

As the solution is cloud-based, there is no installation involved. 

What's my experience with pricing, setup cost, and licensing?

The solution comes with a monthly license. It is on the expensive side. 

What other advice do I have?

There are ten users making use of the solution in our organization. 

I would recommend it to others. 

I rate Microsoft 365 Business as an eight out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Microsoft 365 Business
June 2025
Learn what your peers think about Microsoft 365 Business. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,168 professionals have used our research since 2012.
PeerSpot user
Data & AI expert at a tech services company with 1,001-5,000 employees
Real User
A premium office solution with a valuable backup feature in OneDrive
Pros and Cons
  • "The most useful thing about it is Microsoft OneDrive. It helps me back up everything on my laptop. If I lose my laptop, I can confidently buy a new one and get back my previous work files. I like the Microsoft Office package, Microsoft Word, presentation, and Excel. I like that it is very easy to use, especially for a Mac user. They have a very big community, and whenever I get stuck or have questions, I just ask Google, and then I get the answer immediately."
  • "It would be better if they seamlessly integrated with Macs. Because I have two laptops, and whenever I open one file in Windows laptop, and then I open the same file in my Macbook, the user interface is not consistent. Certain functions can run on Windows, but another function cannot, but it runs on the Mac."

What is our primary use case?

I use Microsoft 365 Business for my daily business.

What is most valuable?

The most useful thing about it is Microsoft OneDrive. It helps me back up everything on my laptop. If I lose my laptop, I can confidently buy a new one and get back my previous work files. I like the Microsoft Office package, Microsoft Word, presentation, and Excel. 

I like that it is very easy to use, especially for a Mac user. They have a very big community, and whenever I get stuck or have questions, I just ask Google, and then I get the answer immediately.

What needs improvement?

It would be better if they seamlessly integrated with Macs. Because I have two laptops, and whenever I open one file in Windows laptop, and then I open the same file in my Macbook, the user interface is not consistent. Certain functions can run on Windows, but another function cannot, but it runs on the Mac.

For how long have I used the solution?

I have been using Microsoft 365 Business for nearly ten years.

What do I think about the stability of the solution?

Microsoft 365 Business is totally stable.

How was the initial setup?

It is easy to install—just one click. It did not take long to deploy. I think it is quite fast or maybe because my laptop is the modern one, it took less than five minutes.

What about the implementation team?

I implemented this solution by myself.

What other advice do I have?

I would recommend this solution to other users.

On a scale from one to ten, I would give Microsoft 365 Business a nine.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Information Technology Security Engineer at a tech services company with 201-500 employees
Real User
Interface adequate, easy to use, and scalable
Pros and Cons
  • "I have been using Microsoft Office for a long time since I was young. This solution is very similar and is easy to use, and the interface is adequate."
  • "In the next release of this solution, there is a need to improve the integration with other platforms."

What is our primary use case?

We use the solution for email, to make a document or a spreadsheet, these type of usages.

What is most valuable?

I have been using Microsoft Office for a long time since I was young. This solution is very similar and is easy to use, and the interface is adequate.

What needs improvement?

In the next release of this solution, there is a need to improve the integration with other platforms.

For how long have I used the solution?

I have been using the solution for one year.

What do I think about the stability of the solution?

I have not had an issue with the solution not being stable.

What do I think about the scalability of the solution?

The solution is able to be scaled. I have approximately 500 people using the solution in my company.

How was the initial setup?

The installation was straightforward.

What's my experience with pricing, setup cost, and licensing?

I have heard the solution is a little expensive and there is a licence needed.

What other advice do I have?

We plan on using the solution in the future and I would recommend it to others.

I rate Microsoft 365 Business a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2296746 - PeerSpot reviewer
Works at a tech services company with 11-50 employees
Real User
Helps to do daily work but pricing is expensive
Pros and Cons
  • "I use the solution for my daily work."
  • "Microsoft 365 Business needs to improve its price."

What is our primary use case?

I use the solution for my daily work. 

What needs improvement?

Microsoft 365 Business needs to improve its price. 

For how long have I used the solution?

I have been using the product since March. 

What do I think about the stability of the solution?

I rate Microsoft 365 Business' stability a ten out of ten. 

What do I think about the scalability of the solution?

My company has 14 users for Microsoft 365 Business. 

How was the initial setup?

The tool's deployment is easy. 

What about the implementation team?

The product's deployment can be done by yourself. 

What other advice do I have?

I rate the solution a ten out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Microsoft 365 Business Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Microsoft 365 Business Report and get advice and tips from experienced pros sharing their opinions.