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Symantec Endpoint Security vs ZoneAlarm comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symantec Endpoint Security
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
145
Ranking in other categories
Endpoint Protection Platform (EPP) (13th)
ZoneAlarm
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
14
Ranking in other categories
Anti-Malware Tools (19th)
 

Mindshare comparison

While both are Endpoint Security solutions, they serve different purposes. Symantec Endpoint Security is designed for Endpoint Protection Platform (EPP) and holds a mindshare of 3.7%, down 4.7% compared to last year.
ZoneAlarm, on the other hand, focuses on Anti-Malware Tools, holds 2.6% mindshare, up 2.0% since last year.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Symantec Endpoint Security3.7%
Microsoft Defender for Endpoint10.0%
CrowdStrike Falcon8.2%
Other78.1%
Endpoint Protection Platform (EPP)
Anti-Malware Tools Market Share Distribution
ProductMarket Share (%)
ZoneAlarm2.6%
Microsoft Defender for Endpoint14.2%
F-Secure Total6.1%
Other77.1%
Anti-Malware Tools
 

Featured Reviews

Kumbesh Rajagopal - PeerSpot reviewer
Management becomes easier with minimal complications, but improvement in support tools needed
Regarding areas of improvement for Symantec Endpoint Security, there are many changes, and the support portal tool is complicated compared to other tools. When trying to get service from Symantec, the process is complex. I'm not sure whether it's because of my project or something else. Though it is easy to manage, easy to get, easy to install, and works efficiently for managing policies, we faced a significant disadvantage. We wanted to add multiple hashes because of numerous new alerts coming, but we could only add them one by one, which is a considerable disadvantage in Symantec.
Bala_Krishna - PeerSpot reviewer
Security suite has protected individual devices from threats, while installation and network features require improvements
BIG-IP is actually the LTM, Link Load Balancer, which comes with ASM, meaning Application Security Module. It consists of multiple modules, such as ASM, SWG, and a domain DNS manager. ZoneAlarm allows defining trusted and public networks, which helps maintain security in public Wi-Fi environments. It offers comprehensive protection, securing PCs against threats. Users do not experience any system slowdowns while scanning. Harmony Browser protects all your browsing activity and is bundled with Harmony Endpoint and Harmony Connect. It provides a small but effective security layer and sometimes comes packaged with the larger Harmony suite.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Symantec is very user-friendly, the interface and functions are very simple for everyone to understand. Additionally, it's a very robust system."
"I like the firewall and the intrusion prevention features, and just the basic anti-malware and anti-virus seems to be pretty effective as well."
"The product blocks computer viruses."
"The solution's application control feature is very, very powerful."
"I like the malware threat control policy and USB blocker. In Symantec Manager, we use multiple available features, so we created firewall policies to prevent any malware attack from the network or device controls."
"The administrator's console is very good and easy to manage with it. Deploying patches, definition updates and report is simple."
"Symantec ATP provides quite a good overview of how threats have spread within the company."
"The firewall, IPS and device control are useful at protecting the environment."
"It is quick and easy to configure."
"The product's most valuable feature is the detection engine due to its ability to identify threats."
"It gives us security for the users' mobiles and ends up protecting us in a significant way."
"Personally, I find the Game Mode of the Firewall very useful."
"This antivirus is regularly updated, and the updates can be scheduled."
"The phone access scan stands out as the most valuable feature for me."
"It is easy to use through interfaces and easy to configure each of the customizations we created based on the characteristics that we wanted."
"The solution really focused on giving more security than an antivirus."
 

Cons

"Automation of tasks should be improved on SEPM. It is currently manual, and we should be able to automate installation and deployment from the client side."
"Multi-domain policy options for exceptions and global blocks."
"It could use more feature parity between what is offered with their on-prem console as well as their hosted console."
"We are not satisfied with the technical support."
"This latest version has proven unreliable for management and installation."
"It can be improved in terms of features and integration. It should have more advanced features and more integration. Currently, it is just talking to their own solutions. They could add more artificial intelligence, more XDR, and more integration with other vendors so that we can do sharing of information with other vendors."
"The reporting could be improved."
"They need to develop a multi-language interface."
"ZoneAlarm should be a light application that does not take too much memory in mobile phones."
"Some of our users say that the interface is a little bit outdated for 2020, and want it to be more modern and cozy."
"Currently, the client is only available for the Windows Operating System but it would be good if it were released for Mac OS as well."
"They should release a single update with all the necessary characteristics to avoid being in a cycle of consecutive updates."
"Perhaps the primary area for potential enhancement is to make it faster, ensuring a more seamless experience while maintaining robust security features."
"The solution's efficiency in threat containment and overall protection needs improvement."
"I would like it to be integrated with the Check Point centralization solution like Infinity Portal. It would be great to be able to manage it through the same website."
"We'd like better performance of the network equipment. There are high-speed environments where an immediate response is required."
 

Pricing and Cost Advice

"The pricing is as per the environment. If all the features are there, there will be a cost for them. There were no additional costs for me. Support and other things were included in the pricing."
"Symantec Endpoint Security is an expensive solution."
"The pricing is a little bit more expensive than other competitors, if you compare it to Kaspersky, for example, or McAfee."
"There is a yearly license."
"Symantec Endpoint Security is a moderately priced solution."
"The price of Symantec End-User Endpoint Security is okay. When comparing the price of this solution is not expensive."
"The prices fluctuate, but this year I think it was maybe around $12,000."
"Regarding the licensing, it was important negotiate a long contract to get a more attractive price, including advanced support in case of crisis."
"I rate the product pricing a seven out of ten."
"We have to pay a yearly licensing fee for ZoneAlarm, which is cheap."
"This is a freeware product and I recommend using it."
"The pricing is reasonable, with a yearly renewal license costing seventy dollars."
"We use the free version of the software, but it can be upgraded to the paid Extreme Security edition."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
10%
Comms Service Provider
9%
Computer Software Company
15%
Comms Service Provider
11%
Hospitality Company
8%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business69
Midsize Enterprise32
Large Enterprise62
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise2
Large Enterprise4
 

Questions from the Community

Which is better - Cortex XDR or Symantec End-User Endpoint Security?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valuable feature and their speed of integration is very good. The initial setup was ...
Which offers better endpoint security - Symantec or Microsoft Defender?
We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior solution. Microsoft Defender for Endpoint is a cloud-delivered endpoint security s...
What do you like most about Symantec End-User Endpoint Security?
Symantec have everything – documentation, videos, data sheets.
What do you like most about ZoneAlarm?
ZoneAlarm protects all computers from viruses, spyware, and hackers.
What is your experience regarding pricing and costs for ZoneAlarm?
ZoneAlarm has an acceptable price. Not much detail can be provided as I am not the one to judge the price.
What needs improvement with ZoneAlarm?
Check Point support needs improvement. Currently rated at 9 out of 10, more support is required. There are some concerns on support that need addressing. The integration of new products with their ...
 

Also Known As

Symantec EPP, Symantec Endpoint Protection (SEP)
No data available
 

Overview

 

Sample Customers

Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
Terma, Optix, Samsung Research Amercia, SF Police Credit Union, Independence Care System, Mattias Thomsen, Carmel Partners, Desert Research Institute, CRIF, FXCM Inc, US State Agency
Find out what your peers are saying about Microsoft, CrowdStrike, SentinelOne and others in Endpoint Protection Platform (EPP). Updated: September 2025.
867,370 professionals have used our research since 2012.