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Symantec Endpoint Security vs ZoneAlarm comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symantec Endpoint Security
Average Rating
7.6
Reviews Sentiment
7.3
Number of Reviews
144
Ranking in other categories
Endpoint Protection Platform (EPP) (12th)
ZoneAlarm
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
13
Ranking in other categories
Anti-Malware Tools (23rd)
 

Mindshare comparison

While both are Endpoint Security solutions, they serve different purposes. Symantec Endpoint Security is designed for Endpoint Protection Platform (EPP) and holds a mindshare of 3.9%, down 4.8% compared to last year.
ZoneAlarm, on the other hand, focuses on Anti-Malware Tools, holds 2.5% mindshare, up 1.7% since last year.
Endpoint Protection Platform (EPP)
Anti-Malware Tools
 

Featured Reviews

MohammadAlshatreet - PeerSpot reviewer
Resolve support issues promptly while optimizing system resource usage
I use the solution primarily for scanning and identifying threats, which is essential in determining the percentage of resources used, such as CPU and hard disk. It's important to balance resource consumption to maintain operational efficiency. Furthermore, the incident response capabilities allow me to resolve authentication and support issues promptly, ensuring the system operates without downtime.
Nagendra Nekkala - PeerSpot reviewer
A highly stable solution that protects computers from viruses, spyware, and hackers
ZoneAlarm doesn't require much maintenance. You only need to update the application when there are any latest updates. ZoneAlarm is deployed on-cloud in our organization. With an increase in the bring your own device concept, ZoneAlarm should be part of every device to help us make the operational work very easy. Overall, I rate ZoneAlarm a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's a single-agent installation with many features including wireless protection."
"Symantec End-user Endpoint Security is a very powerful solution."
"Symantec ATP provides quite a good overview of how threats have spread within the company."
"This solution helps in that I can control quite a few computers from our central location, with ease."
"All Symantec Endpoint Protection (SEP) features, such as anti-malware, zero-day attack protection, and IPS features, are valuable."
"With Symantec, I always know this tool will be reliable and with the latest protection."
"I like the malware threat control policy and USB blocker. In Symantec Manager, we use multiple available features, so we created firewall policies to prevent any malware attack from the network or device controls."
"No maintenance is required after a successful installation phase."
"It is quick and easy to configure."
"It is easy to use through interfaces and easy to configure each of the customizations we created based on the characteristics that we wanted."
"This antivirus is regularly updated, and the updates can be scheduled."
"It gives us security for the users' mobiles and ends up protecting us in a significant way."
"The product's most valuable feature is the detection engine due to its ability to identify threats."
"The solution really focused on giving more security than an antivirus."
"The phone access scan stands out as the most valuable feature for me."
"ZoneAlarm protects all computers from viruses, spyware, and hackers."
 

Cons

"It can be improved in terms of features and integration. It should have more advanced features and more integration. Currently, it is just talking to their own solutions. They could add more artificial intelligence, more XDR, and more integration with other vendors so that we can do sharing of information with other vendors."
"The spam filter is something that you can't control, and you can't set the filter to intercept different types of emails."
"Multi-domain policy options for exceptions and global blocks."
"We were having a problem in Version 14, where the client machines used to go into the health state and once it restarted, and never came back again."
"I would like to be able to migrate to the cloud so that the end-users outside the company offices don't need a VPN to connect to the Symantec server to update the policies. They should be able to connect to the admin center directly through the internet to get updated policies. There is some integration issue with the other security appliances or tools. Other hardware, firewall, or Network Detection and Response (NDR) solution vendors are not willing to integrate with Symantec. They only mention products from other vendors such as CrowdStrike and Carbon Black. Symantec is not there. Symantec should work on integration with products from other security vendors."
"Sometimes, when we are creating a new policy, some of the clients are not being updated with the latest policy."
"The Symantec Endpoint Manager is very difficult to use and extremely old."
"Overall, the price could be reduced."
"We'd like better performance of the network equipment. There are high-speed environments where an immediate response is required."
"I would like it to be integrated with the Check Point centralization solution like Infinity Portal. It would be great to be able to manage it through the same website."
"ZoneAlarm should be a light application that does not take too much memory in mobile phones."
"The solution's efficiency in threat containment and overall protection needs improvement."
"Currently, the client is only available for the Windows Operating System but it would be good if it were released for Mac OS as well."
"Perhaps the primary area for potential enhancement is to make it faster, ensuring a more seamless experience while maintaining robust security features."
"They should release a single update with all the necessary characteristics to avoid being in a cycle of consecutive updates."
"Some of our users say that the interface is a little bit outdated for 2020, and want it to be more modern and cozy."
 

Pricing and Cost Advice

"Symantec is expensive."
"The price of the solution could be less expensive."
"I thought the pricing was reasonable."
"Symantec Endpoint Security is an expensive solution."
"The price of the product is competitive if compared to its competitors in the market."
"The licensing is okay. Symantec has a very granular licensing model, so you only buy what you need."
"I am not sure of the initial cost, but the yearly renewals are quite affordable, which is a good thing. The price seems to have come down in recent years, and with the alternatives that are out there, such as Microsoft Defender, it needs to maintain that affordability to make it attractive."
"Pricing and licensing for our country is very good. It's not that expensive and the endpoint security is very good. It's not as cheap as some others, but they are not as good."
"The pricing is reasonable, with a yearly renewal license costing seventy dollars."
"We use the free version of the software, but it can be upgraded to the paid Extreme Security edition."
"I rate the product pricing a seven out of ten."
"We have to pay a yearly licensing fee for ZoneAlarm, which is cheap."
"This is a freeware product and I recommend using it."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
12%
Manufacturing Company
10%
Comms Service Provider
8%
Computer Software Company
18%
Comms Service Provider
13%
Hospitality Company
8%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is better - Cortex XDR or Symantec End-User Endpoint Security?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valuable feature and their speed of integration is very good. The initial setup was ...
Which offers better endpoint security - Symantec or Microsoft Defender?
We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior solution. Microsoft Defender for Endpoint is a cloud-delivered endpoint security s...
What do you like most about Symantec End-User Endpoint Security?
Symantec have everything – documentation, videos, data sheets.
What do you like most about ZoneAlarm?
ZoneAlarm protects all computers from viruses, spyware, and hackers.
What needs improvement with ZoneAlarm?
As for improvements, ZoneAlarm enhances Check Point’s solution by having a very efficient engine. The engine checks all components of the device, such as the memory process, to detect and stop thre...
 

Also Known As

Symantec EPP, Symantec Endpoint Protection (SEP)
No data available
 

Overview

 

Sample Customers

Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
Terma, Optix, Samsung Research Amercia, SF Police Credit Union, Independence Care System, Mattias Thomsen, Carmel Partners, Desert Research Institute, CRIF, FXCM Inc, US State Agency
Find out what your peers are saying about Microsoft, CrowdStrike, SentinelOne and others in Endpoint Protection Platform (EPP). Updated: June 2025.
859,687 professionals have used our research since 2012.