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SonicWall TZ vs Zscaler Internet Access comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.7
Fortinet FortiGate offers cost-effective security with quick deployment, improving efficiency, reducing downtime, and providing a strong return on investment.
Sentiment score
5.8
SonicWall TZ is favored by small businesses for its cost-effectiveness, security, and fast ROI within eight months.
Sentiment score
6.2
Zscaler Internet Access cuts costs by removing legacy systems and reducing security, hardware, and management expenses, enhancing efficiency.
Clients are now comfortable and not wasting productive hours on IT support.
The automation part is giving us a cost benefit and speed; we can react faster.
It's a very useful tool to mitigate and protect your enterprise.
That is a reason to buy a firewall, and it is challenging to put a monetary value on security.
The managed service aspect of Zscaler Internet Access has allowed for reduced staffing costs, resulting in a saving of approximately 20-25% compared to prior expenses.
 

Customer Service

Sentiment score
6.4
Fortinet FortiGate support is mostly praised for responsiveness and knowledge, though inconsistencies exist in complex cases or regions.
Sentiment score
3.9
SonicWall TZ receives mixed reviews on customer service, with technical support praised but improved response times requested.
Sentiment score
6.6
Zscaler Internet Access's support is praised for responsiveness and knowledge, though improvements in communication and response times are needed.
They offer very accurate solutions.
The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.
I would rate the technical support for Fortinet FortiGate a ten out of ten.
Customer service is excellent.
For support, I would rate SonicWall TZ five out of 10.
The technical support for Zscaler Internet Access is rated around seven out of ten due to some response time issues and the engagement model.
I find customer support to be quite adequate
 

Scalability Issues

Sentiment score
7.0
Fortinet FortiGate offers scalability and easy integration for diverse environments, catering to businesses from small to large enterprises.
Sentiment score
7.1
SonicWall TZ suits small to mid-sized businesses but planning and model choice are key for extensive scalability.
Sentiment score
7.4
Zscaler Internet Access offers seamless scalability for varying user bases, though some encounter bandwidth and regional data center issues.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
I find Zscaler Internet Access to be highly scalable, which was one of the reasons for choosing it.
Zscaler Internet Access is scalable and has points of presence across the globe to ensure low latency and reliable connections.
They require close to 200,000 megabits per second, and this bandwidth requirement has posed problems for both Zscaler and Netskope.
 

Stability Issues

Sentiment score
7.5
Fortinet FortiGate is highly stable and reliable, excelling in continuous operation with effective network management, despite occasional update issues.
Sentiment score
6.3
SonicWall TZ is praised for reliability and security, though occasional minor issues and update disruptions may occur.
Sentiment score
7.4
Zscaler Internet Access is praised for reliability and stability, despite occasional regional performance issues and being expensive.
We're experiencing 99.999% availability consistently.
I would rate the stability of Fortinet FortiGate a ten out of ten.
Currently, we are experiencing a general outage of one of the main internet service providers of the Dominican Republic, and we have not been impacted in our operations because with SD-WAN, we have another internet service provider and we are working with the second WAN connection without any disruption.
In terms of stability, SonicWall doesn't have performance issues.
SonicWall TZ rates 10 out of 10 for stability.
SonicWall TZ is definitely stable and offers a good value for money.
Zscaler Internet Access is stable and capable of building resilient architectures.
Zscaler Internet Access is very stable, and I would rate its stability as nine out of ten.
 

Room For Improvement

Users express concern over Fortinet FortiGate's interface stability, functionality, performance issues, and call for improved support and features.
SonicWall TZ needs interface, reporting, and support improvements, while high pricing and complex licensing affect user satisfaction.
Zscaler Internet Access needs better integration, improved interfaces, pricing, performance, more data centers, and enhanced government site reliability.
Investing in a solution that can accommodate such growth would be more cost-effective than repeatedly purchasing new hardware.
While Fortinet claims to offer a comprehensive network solution, it falls short in addressing computer application issues, particularly server security.
When considering Sophos XG, which we also use, the logging and reporting functionality is notably more efficient.
Integration with other vendors, especially with VPNs, can be challenging and requires more effort when configuring.
SonicWall TZ could benefit from newer technology.
The VPN license should be improved by providing more free SSL VPN licenses.
The response time and engagement model for technical support could be improved to handle complex outages more efficiently.
In future updates, I would like to see some of the features bundled into the existing product set, perhaps more AI features and a refreshed interface.
Zscaler Internet Access has introduced AI control for tools such as ChatGPT, providing options to restrict to text-only input without file or image uploads through CASB restriction controls.
 

Setup Cost

Fortinet FortiGate offers high initial costs but competitive pricing, valued features, and flexible licensing compared to competitors.
SonicWall TZ's flexible pricing and upgrade promotions offer competitive, cost-effective solutions for small to medium enterprises despite setup costs.
Zscaler Internet Access is costly but valued for its robust security features, global coverage, and comprehensive capabilities.
Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us.
It offers cost savings as it is generally cheaper than the competition.
It is about 20% cheaper.
More licenses are required to purchase the perpetual license for SSL VPN and Global VPN.
When comparing similar products across vendors, there may be a small difference in cost.
I would also position its pricing as a three, where one is the lowest price and ten is the highest.
Zscaler Internet Access is recognized as an expensive solution.
Zscaler Internet Access is less expensive than competitors like Palo Alto, offering a premium service justified by security enhancements and cost-effective scalability.
 

Valuable Features

Fortinet FortiGate offers robust, affordable security with user-friendly interface, centralized management, and efficient SD-WAN capabilities.
SonicWall TZ offers user-friendly configuration, robust security, VPN integration, remote access, and affordability, ideal for businesses.
Zscaler Internet Access excels in URL filtering, threat protection, and secure access, noted for scalability and seamless user experience.
In terms of security, we have not experienced any security flaws or loopholes, and it has proven to be quite stable.
FortiGate has helped reduce the risk of cyberattacks that might disrupt our client's production.
These features help reduce our downtime, manage the ISPs, and deploy SLAs for all the website traffic.
For SMB segments, SonicWall performs well.
It was beneficial during COVID for remote work through its VPN functionality.
The advanced gateway security features such as web filter, application control filter, IPS, ideas, gateway antivirus, anti-spyware, and botnet filter are valuable.
It prevents numerous web attacks through its AI/ML incorporated capability which identifies malware, threats, and viruses.
The most valuable feature for me is the ability to see how my network and traffic looks with modules like analytics and insights.
Some of the most valuable features of Zscaler Internet Access include secure web gateways, URL filtering, data loss prevention, anti-malware defense, file extension blocking, and a comprehensive categorization system.
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
574
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Firewalls (1st), Intrusion Detection and Prevention Software (IDPS) (1st), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st), ZTNA (2nd), Unified Threat Management (UTM) (1st)
SonicWall TZ
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
84
Ranking in other categories
Firewalls (18th)
Zscaler Internet Access
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
57
Ranking in other categories
Secure Web Gateways (SWG) (3rd), Internet Security (2nd)
 

Mindshare comparison

Firewalls Market Share Distribution
ProductMarket Share (%)
SonicWall TZ2.8%
Fortinet FortiGate20.7%
Netgate pfSense11.1%
Other65.4%
Firewalls
Secure Web Gateways (SWG) Market Share Distribution
ProductMarket Share (%)
Zscaler Internet Access14.2%
Cisco Umbrella17.1%
Prisma Access by Palo Alto Networks10.9%
Other57.8%
Secure Web Gateways (SWG)
 

Featured Reviews

Vasu Gala - PeerSpot reviewer
A stable solution with an intuitive interface and quick customer service
I have been working with Fortinet FortiGate, WatchGuard, Sophos, and SonicWall. I'm not as comfortable with SonicWall because of their UI and limitations. I prefer Fortinet above all other options. When it comes to configuration, I am confident in my ability to handle various tasks, including creating policies such as firewall rules, web policies, and application policies. Additionally, I can configure VPNs and implement load balancing, among other tasks. Overall, I feel much more comfortable working with Fortinet. Fortinet has made significant improvements by integrating AI with firewalls for threat analysis and prevention. In the past 2-3 years, they have launched FortiSASE and SIEM, and they also provide SOC services. Both Palo Alto and Fortinet FortiGate are excellent. While Fortinet FortiGate comes at higher prices, the functionality and support justify the cost. They promptly resolve firmware issues and inform all support providers about configuration changes.
Subhadip Pakrashi - PeerSpot reviewer
Provides reliable performance with strong features and simplicity
SonicWall TZ is user-friendly, admin-friendly, and a beautiful product. I have been selling SonicWall since 2007 without any issues. SonicWall has been working on it excellently. They are up to date, and their research team is good, making the box feature-rich. Based out of India, I have had some issues with their faulty channel policy. It's a very good product, an awesome product for those who want to use SonicWall TZ. You can bet on it, but check out the channel policies in India. They should check out the channels in the channel business. It's just a precaution, nothing more than that. Overall rating: 9 out of 10.
Mohan Janarthanan - PeerSpot reviewer
User access management and threat prevention are enhanced with user-friendly controls
The best features Zscaler Internet Access offers include application control, tenant segregation, and PoP center regions which have low availability zones. The internet access is very successful and bandwidth speed is excellent. It also has application-based control, URL-based control, and SSL inspection capabilities, which are very useful. Additionally, the in-depth CASB segregation is very beneficial to us. One unique feature I found helpful is the tenant level restrictions, which we use to only access our organization's tenant level mail IDs, drives, and specific tenant level access while restricting public access. Zscaler Internet Access has positively impacted our organization as we have noticed substantial outputs and income. It has improved our security environment control and endpoint protection. It prevents numerous web attacks through its AI/ML incorporated capability which identifies malware, threats, and viruses. It has a toggle button to enable features entirely at the tenant level for all users onboarded into Zscaler Internet Access, resulting in much better outcomes.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
6%
Computer Software Company
16%
Comms Service Provider
8%
Manufacturing Company
8%
Construction Company
6%
Computer Software Company
15%
Manufacturing Company
11%
Financial Services Firm
10%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business350
Midsize Enterprise129
Large Enterprise187
By reviewers
Company SizeCount
Small Business61
Midsize Enterprise16
Large Enterprise14
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise8
Large Enterprise39
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
Would you choose Fortinet Fortigate or Sonicwall TZ?
I’ll say it depends on your needs. Fortinet FortiGate and SonicWall TZ are both next-gen firewalls (NGFW) with simila...
What do you like most about SonicWall TZ?
The most valuable feature of SonicWall TZ is the double authentication, where it asks for one password and again asks...
What is your experience regarding pricing and costs for SonicWall TZ?
The price is normal. It is a nominal cost for an SMB TZ used for SMB businesses. However, more licenses are required ...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify ...
 

Also Known As

No data available
Dell SonicWALL TZ
ZIA
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
AeroM_xico Delta TechOps, Unimat
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about SonicWall TZ vs. Zscaler Internet Access and other solutions. Updated: July 2019.
867,497 professionals have used our research since 2012.