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SolarWinds NPM vs Sumo Logic Observability comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
SolarWinds NPM enhances network management and cost efficiency, providing superior monitoring, fast issue resolution, and significant ROI.
Sentiment score
7.0
Sumo Logic Observability improved operational efficiency, reduced downtime, and provided better issue resolution, visibility, stability, and proactive IT management.
The return on investment is significant as the solution effectively reduces costs while being worth its expense.
Network Administrator at PT Bni Life Insurance
 

Customer Service

Sentiment score
6.9
SolarWinds NPM support is knowledgeable and helpful but faces criticism for slow responses and aggressive sales tactics.
Sentiment score
7.8
Sumo Logic Observability's customer service is highly rated, with quick responses and helpful support, particularly for advanced and OpenTelemetry issues.
If there is no timely response, getting a resolution is more difficult.
Network Security Engineer at a comms service provider with 51-200 employees
We had contact with SolarWinds regarding the implementation, and they were helpful.
Network Administrator at PT Bni Life Insurance
They have good technical support.
Solutions Architect at Boch Systems Company Limited
 

Scalability Issues

Sentiment score
6.9
SolarWinds NPM offers scalable solutions for various environments, with possible increased costs and challenges on virtual platforms.
Sentiment score
7.3
Sumo Logic Observability scales efficiently for diverse users, handling peak records with ease, supported by Fluent Bit and OpenTelemetry.
SolarWinds NPM is scalable and effective in handling large network infrastructures.
Solutions Architect at Boch Systems Company Limited
 

Stability Issues

Sentiment score
7.5
SolarWinds NPM is stable, with issues arising during upgrades; regular updates and support enhance its performance.
Sentiment score
8.8
Sumo Logic Observability is highly reliable, with users experiencing no issues and rating its reliability a perfect ten for enterprises.
The NPM product is stable, particularly when used for simple network monitoring.
Network Security Engineer at a comms service provider with 51-200 employees
 

Room For Improvement

SolarWinds NPM users seek improvements in network discovery, interface, integration, resource usage, cloud support, security, and pricing adjustments.
The system requires efficiency improvements in data usage, cost management, enrichment, search interface, query speed, and pre-built dashboards.
Customers have given feedback about the delayed response times from the technical team.
Network Security Engineer at a comms service provider with 51-200 employees
SolarWinds needs to upscale on observability and add full-fledged observability features, including security features.
Solutions Architect at Boch Systems Company Limited
I would need a feature in SolarWinds in the future for some kind of malfunctioning detection, such as malware attacks or that type of environment.
Manager IT at a manufacturing company with 1,001-5,000 employees
 

Setup Cost

SolarWinds NPM pricing is competitive yet complex, appealing to some while being costly for smaller enterprises or multi-module needs.
<p>Sumo Logic Observability provides flexible, competitive pricing for enterprises, but additional costs may apply for advanced features and high data volumes.</p>
It is not too pricey and is adequate.
Manager IT at a manufacturing company with 1,001-5,000 employees
PRTG's package offers all features in one bundle, which is cost-effective.
Solutions Architect at Boch Systems Company Limited
The solution is considered expensive.
Network Administrator at PT Bni Life Insurance
 

Valuable Features

SolarWinds NPM offers easy deployment, strong monitoring, and seamless integration, enhancing network management with intuitive dashboards and real-time insights.
Sumo Logic Observability offers real-time alerting, apps, team collaboration, easy integration, and a flexible query language, boosting incident resolution.
Whenever any node is down in our network, whether it is a server or any network device, we receive information through email that the device is down.
Manager IT at a manufacturing company with 1,001-5,000 employees
It provides a detailed overview of the network, which is valuable.
Network Security Engineer at a comms service provider with 51-200 employees
SolarWinds NPM has specific modules for monitoring different network capabilities, which provides rich features for carrying out specific tasks.
Solutions Architect at Boch Systems Company Limited
 

Categories and Ranking

SolarWinds NPM
Ranking in Cloud Monitoring Software
8th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
160
Ranking in other categories
Network Monitoring Software (4th), IT Infrastructure Monitoring (5th)
Sumo Logic Observability
Ranking in Cloud Monitoring Software
21st
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
6
Ranking in other categories
Application Performance Monitoring (APM) and Observability (24th), AIOps (14th)
 

Mindshare comparison

As of January 2026, in the Cloud Monitoring Software category, the mindshare of SolarWinds NPM is 4.0%, down from 4.1% compared to the previous year. The mindshare of Sumo Logic Observability is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software Market Share Distribution
ProductMarket Share (%)
SolarWinds NPM4.0%
Sumo Logic Observability0.6%
Other95.4%
Cloud Monitoring Software
 

Featured Reviews

Vivek Jaiswal - PeerSpot reviewer
Manager IT at a manufacturing company with 1,001-5,000 employees
Central monitoring has improved outage alerts and now needs smarter detection and modern dashboards
Regarding the automated network topology and mapping feature in SolarWinds NPM, I am not satisfied with it. For static monitoring, it is acceptable. However, if it is possible, I would need a feature in SolarWinds in the future for some kind of malfunctioning detection, such as malware attacks or that type of environment. We did not have any facility to detect that in SolarWinds. I think it would be better to incorporate those types of features. Regarding customization options in SolarWinds, the ability to customize the dashboard has room for improvement. The dashboard is quite old, and we need some improvement in it. Nowadays, we have multiple tools with AI-based monitoring and web-based dashboards. SolarWinds also has a web-based dashboard, but I think there is scope for improvement in the UI. There may be other areas I would like to improve in SolarWinds NPM.
Shamshir Nangla - PeerSpot reviewer
Site Reliability Engineer at LHV Bank
Getting up and running is easy, even for a newbie but management of searches definitely needs improvement
Operational effectiveness with regards to when there's an issue, when there's a reactive issue, people are able to, or as well as proactively, actually, because we use their PagerDuty integrations. We use queries in Sumo Logic to trigger alerts based on logging. That allows us to proactively identify issues as they're happening. With those same alerts, obviously, with that platform, you can use it to reactively start looking at troubleshooting issues as they're happening right then and there or incidents. So it's been very, very good for alerting and for troubleshooting issues. For predicting issues before they happen, it is not very good. They have a feature called anomaly detection, but I think it's quite premature compared to other stuff out there. So it's good for alerts and for troubleshooting operational effectiveness. When your operations are down or segregated, it's perfect because it will help you diagnose the issues.
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Comparison Review

it_user174738 - PeerSpot reviewer
IT Developer at a tech services company with 51-200 employees
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
10%
Computer Software Company
9%
Government
8%
Computer Software Company
12%
Transportation Company
10%
Financial Services Firm
10%
Healthcare Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise33
Large Enterprise85
No data available
 

Questions from the Community

What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or kind of devices (network devices, servers, something else). Some tools are better for only network devices while others are better for a cloud monitoring...
What is the best network monitoring software for large enterprises?
We are partners with SolarWinds and we sell a lot of Network management to large enterprises also because of scalability, products like Network Performance Monitor &amp; Netflow Traffic Analyzer ar...
What needs improvement with Sumo Logic Observability?
The speed of queries could be improved. When using more advanced functions, especially with large datasets like the 90-day log retention we had, queries could be slow, sometimes taking up to five m...
What is your primary use case for Sumo Logic Observability?
We used it for log observability – log aggregation specifically.
 

Also Known As

Solarwinds Network Performance Monitor, SolarWinds Network Bandwidth Analyzer
No data available
 

Overview

 

Sample Customers

Microsoft, Federal Express, Hewlett-Packard, and MasterCard
Information Not Available
Find out what your peers are saying about SolarWinds NPM vs. Sumo Logic Observability and other solutions. Updated: December 2025.
879,986 professionals have used our research since 2012.