OpCon vs Tidal by Redwood comparison

OpCon

Read 56 OpCon reviews

2,411 Views
927 Comparison Views

96% willing to recommend

Tidal by Redwood

Read 37 Tidal by Redwood reviews

4,549 Views
1,610 Comparison Views

97% willing to recommend

OpCon

Tidal by Redwood

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 12, 2023

We performed a comparison between OpCon and Tidal Automation based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.

Features: OpCon offers flexibility, integration capabilities, and self-service features, reducing reliance on IT. It also excels in automation, graphical user interface, and database functionality. Tidal Automation has a strong job scheduler, real-time monitoring, and error handling. It also provides role-based access control and compliance controls for data security.

OpCon has areas that can be enhanced, such as its online platform, Solution Manager, and the process of upgrading to newer versions. It would be advantageous to have a mobile application and improved failover functionality. Tidal Automation requires improvements in its user interface, pricing structure, and integration capabilities. Additionally, it could benefit from advanced reporting, artificial intelligence, and machine learning features.

Service and Support: OpCon's customer service receives positive feedback for its promptness and successful resolutions, whereas Tidal Automation's support team is lauded for their expertise and willingness to assist. OpCon occasionally provides irrelevant solutions, while Tidal Automation sometimes overlooks less important matters.

Ease of Deployment: OpCon's initial setup necessitates collaboration with SMA consultants and training, making it complex. Tidal Automation offers a straightforward and easy setup with helpful documentation, resulting in a shorter deployment process.

Pricing: OpCon is recognized as having a high initial investment and being intricate to set up, however, it is regarded as a worthwhile product that offers good value for its cost. Tidal Automation is deemed to have a reasonable and predictable price, providing good value for the features and support it offers.

ROI: OpCon is a valuable investment that saves time, reduces errors, and eliminates the need for full-time operators. Tidal Automation provides cost savings, increased efficiency, and improved risk management.

Comparison Results: OpCon is the favored choice when compared to Tidal Automation. OpCon offers flexibility and integration capabilities, allowing users to automate tasks according to their specific requirements. The self-service feature improves productivity and reduces dependence on IT. Users particularly appreciate OpCon's graphical user interface and database functionality.

To learn more, read our detailed OpCon vs. Tidal by Redwood Report (Updated: June 2024).

Buyer's Guide

OpCon vs. Tidal by Redwood

June 2024

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Helped 787,061 peers since 2012

Categories and Ranking

OpCon

Ranking in Workload Automation

9th

Average Rating

9.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Tidal by Redwood

Ranking in Workload Automation

2nd

Average Rating

9.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Market share comparison

As of June 2024, in the Workload Automation category, the market share of OpCon is 2.0% and it decreased by 46.3% compared to the previous year. The market share of Tidal by Redwood is 5.1% and it decreased by 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Workload Automation

Unique Categories:

No other categories found

Featured Reviews

Janice Scott

Former Associate Dean of Enterprise Systems at PASCO HERNANDO STATE COLLEGE FOUNDATION INC

Oct 30, 2023

Enabled us to run a dark data center and reassign staff to other projects, and our productivity has increased with automation

The whole product is valuable to us because of the integrations that it has with the MCP and the Windows environments. You have to have the agent on each one of them that you want to monitor. The integrations that we have created are along the lines of extracting files and sending them through SFTP to another vendor. Those are the things that were taking a lot of time away from my staff. Also, being able to push files through in different ways to different vendors, including FTP, is helpful. One of the other features that we have is a smart starter so that users can start their own jobs from a little GUI pad that we developed for them. But really, the whole product is valuable. If it lost any of the functionality we're using it for, it would be sad. Everything is beneficial to us. Everything that we need is here. There's already functionality for the things that we've wanted to do.

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Madhu Bk

ServiceNow Developer at Accenture

Sep 25, 2023

Good handling features, offers a platform-independent software, and is flexible

Tidal has a great Interface that is user-friendly and easy to use. It automates loads of tasks and complex workflows. The solution has increased efficiency and decreased manual interventions, which results in accuracy and productivity. One of the outstanding features is its flexibility; we can…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Previously, we would receive a file from a vendor, then we would have to go through and make changes to individual accounts in our core system. There are probably between 10 to 20 accounts any given week. It probably took around five minutes for it to run through the report and make all the changes, and that was if there was nothing complicated with all very straightforward changes. Now, that is done in 30 seconds."

"For us, the most valuable feature of the solution is the file transfer piece and being able to automate the moving of files around between our various vendors. It reduces the time involved versus somebody having to individually move the files around."

"It's very scalable. Right now we're barely scratching the surface of what it can do. I've looked at Symitar's instance of OpCon and they're running something like 13,000 jobs a day with all the clients that they have. So it can go from small use cases like ours to enterprise-level."

"Last year, we added a second environment and the OpCon Deploy product. This has allowed us to build a testing environment. This has been a great addition for us as we can work through our workflows without disrupting our production environment."

"One of the advantages of OpCon is the ability to use the API and web services. We couldn't do that with our previous solution. We have been able to change our procedure for ticketing. When a job is down, we can immediately create a ticket from OpCon in our ticketing solution, which is ServiceNow, using the web services."

"I find OpCon's ability to monitor files and folders, and its integration with other software to be the most valuable."

"The automation of processes is the most valuable feature. One of the major hurdles for us over the last few years, before we found OpCon, was to make our nightly process happen automatically. Being a bank, we have nightly update processes that have to happen for posting transactions, for example, and it was a huge load off our department to have that automated."

"Reliability is always important, and the reliability of the system is outstanding."

More OpCon pros

"We use the solution for cross-platform, cross-application workloads. The solution’s ability to manage and monitor these workloads is very easy and accurate. We have file dependencies for running jobs. The job does not start until a file exists on a completely different server, then where the job will run. So, it is cross systems."

"We had a number of different schedulers in this organization and we've been porting everything that was running out of these other, unrelated schedulers into this scheduler. That has afforded us the ability to set up direct dependencies between processes that couldn't talk to one another before. Over the 15 years, we've definitely gained a lot from that. What had been manual controls have become automated controls..."

"The feature that I find to be valuable, as I'm working with other folks, is the ability to cross-schedule across platforms, and the flexibility that comes with that."

"By leveraging machine learning algorithms, Tidal Automation can use this data to optimize turbine settings and improve overall efficiency and performance."

"The Graphical Views feature is also very good for helping us to understand a job stream. It's great for providing a visual overview of the status of a workflow, especially the Critical Path view. That is one of our favorites."

"The best feature is that it allows task scheduling based on particular occurrences, like the receipt of files, database updates, or system notifications."

"The data management on offer was valuable."

"The versatility of being able to run on many different types of servers is valuable. There is also a versatility of different services that you could run jobs on. It's highly versatile. You can run a lot of different types of scripts on a lot of different types of servers. It interfaces with all of them."

More Tidal by Redwood pros

Cons

"Stability is an area for improvement. There are FTP agents that run on the MCP and they are there so that we can transfer a file from the MCP to the Windows environment or vice versa. Sometimes, and nobody has been able to figure out why, it just goes down, and all of my jobs that need it are hanging or failing... It would be very helpful if they could figure out what in the world is happening with that FTP client that's on the MCP."

"The calendar interface and the frequency interface is a very powerful, yet complex, section of OpCon in which all our staff have made mistakes. They have implemented what they believed was logically correct and then afterward discovered that their logic was flawed because OpCon did it a different way. That part, which is incredibly useful, is also incredibly dangerous. The interface or the ability to directly do more functions within the frequency definitely has room for expansion. As good as it is, it can be a lot better."

"I believe there's room for improvement, and while I think it's something they are considering, I would welcome seeing OpCon integrate with a broader range of systems and third-party products."

"The solution has quite a learning curve for beginners. It's challenging. I wouldn't rate it as super-easy to automate processes. It's medium-weight. I've used more complex software, but I've used simpler software."

"The learning curve could be shorter. The problem is that it's difficult to simplify a product without taking away functionality. I would love to see OpCon become a little easier to grasp. However, my concern is that making things easier isn't always better for the product. If they can keep the integrity of the product while making it easier to learn, that would be an area of improvement."

"It does not have the ability to interact with third-parties via the web/Internet. We have certain processes where we have to interact with a third-party on a website, and unfortunately OpCon just cannot do that."

"The image-scanning features need improvement."

"At first, it's a little clunky, but once you learn it, it actually is very simple. You have to get over that initial learning hump."

More OpCon cons

"Understanding and using Tidal Automation could be overwhelming for someone with minimal programming language."

"When we patch to the next version, there is often a little thing that breaks. It has rarely been a big deal, but I always seem to have to follow up on one tiny issue. It would help if they had some better QA testing of their patches."

"The software's performance and scalability could be improved, particularly when dealing with large-scale workloads or complex business processes."

"The user interface is the place that needs the most work. If and when we find issues with the product, they are usually in that area. If I had to choose, that's where I'd want issues, as opposed to in the engine. But the UI is average. It's a little sluggish at times and there are some bugs in it."

"Some users have complained that the initial setup process is complicated and time-consuming, while others have suggested that the software could offer more freedom in customizing processes."

"The current user interface of Tidal Software is functional. However, it can be improved to make it more intuitive and user-friendly."

"The biggest improvement they need to work on is doing better QA checks before they release new patches and service packs. We do find that you can't trust getting the new product right away, as they have to get some bug fixes out. They do tend to have some bugs in the first iteration."

"Setting up the initial product was a little hard."

More Tidal by Redwood cons

Pricing and Cost Advice

"Yearly, it's around $30,000."

"I believe our cost is about $150,000 annually."

"It used to be per machine, so we had X number of devices licensed. Now it's not. If we had a lot of machines, the new license might've decreased the cost. Unfortunately, we didn't see the same gains."

"It's definitely worth the cost."

"OpCon cost us $80,000 in 2017 money, and that included everything: support, installation, onsite assistance during the conversion, etc. It's been a worthwhile investment by far."

"Cost depends on your environment. We are doing stuff now with failover and recovery, so we have boosted our costs."

"Scaling is pricey."

"Our licensing is on a yearly basis."

More OpCon pricing and cost advice

"We pay maintenance annually through Blue House of about $9,000. That's for our two environments: production and test."

"Our licensing model for Tidal is on an annual basis. It is very good and works well for us. Tidal's licensing is very transparent and simple. It lets you know, for the amount you use, that's the price that you pay. So, we buy X number of licenses, and we know that this is where we are. I'm very happy with that. I saw the licensing modules on other platforms, and I didn't like them. Other companies and solutions would calculate the connections, adapters, and instances. I think that's the reason that BMC was pretty expensive: They just didn't understand what our needs are."

"We've been able to purchase more adapters because the cost of the product has been very reasonable."

"The solution’s licensing model in terms of its flexibility and transparency regarding costs is pretty good. A person can buy the license, and if you decide to stop support, you can do that but still have the product. So, it's not like you're paying constantly to keep that license alive. Certainly, you want to keep support going too. Once you buy it, you own it. It's not like I have to keep paying somebody to keep using it."

"The new prices that we've received seem reasonable and comparable to the marketplace."

"The solution enables admins and users to see the information relevant to them, but this is bundled as an add-on that we would have to pay for."

"There have been pricing increases, but with the reduction that our company obtained from Tidal this year, the pricing has become very acceptable for this type of product."

"We think the pricing is very fair. We have been happy with the pricing compared to some of the other solutions in the space."

More Tidal by Redwood pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

33%

Computer Software Company

14%

Manufacturing Company

Insurance Company

Manufacturing Company

21%

Financial Services Firm

20%

Computer Software Company

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about OpCon?

My favorite feature is the dashboard feature, which shows jobs that are running, and completed, any failures, and provides dashboard reporting.

See all answers

What is your experience regarding pricing and costs for OpCon?

While the overall cost is reasonable, I'm interested in exploring options for making the managed automation solution, specifically the mass solution, more cost-effective.

See all answers

What needs improvement with OpCon?

I would like OpCon to implement a reporting feature on the dashboard that displays historical data for specific jobs. Ideally, this feature would allow us to view the past seven days or the next se...

See all answers

What do you like most about Tidal Automation?

Tidal Automation by Redwood is a user-friendly solution.

See all answers

What is your experience regarding pricing and costs for Tidal Automation?

The price is reasonable in terms of the product’s functionality.

See all answers

What needs improvement with Tidal Automation?

Initially, it is complicated to understand the functionalities as there is limited product documentation. The setup and configuration of the software is a bit complicated. Providing the training vi...

See all answers

Comparisons

Control-M vs OpCon

Compared 35% of the time

AutoSys Workload Automation vs OpCon

Compared 23% of the time

Automic Workload Automation vs OpCon

Compared 12% of the time

IBM Workload Automation vs OpCon

Compared 9% of the time

ActiveBatch by Redwood vs OpCon

Compared 4% of the time

More OpCon Competitors

Control-M vs Tidal by Redwood

Compared 36% of the time

AutoSys Workload Automation vs Tidal by Redwood

Compared 15% of the time

IBM Workload Automation vs Tidal by Redwood

Compared 13% of the time

Redwood RunMyJobs vs Tidal by Redwood

Compared 9% of the time

Stonebranch vs Tidal by Redwood

Compared 2% of the time

More Tidal by Redwood Competitors

Product Reports

Buyer's Guide

OpCon

May 2024

Download OpCon product report

Buyer's Guide

Tidal by Redwood

May 2024

Download Tidal by Redwood product report

Also Known As

No data available

Tidal Workload Automation, Cisco Workload Automation, Tidal Enterprise Scheduler

Learn More

SMA Technologies

Video not available

Tidal Software by Redwood

Overview

OpCon is a robust and flexible platform capable of scaling up to meet the needs of clients running 140,000+ daily jobs across multiple environments and operating systems. Our proven migration framework helps clients painlessly transition from outdated or cost inefficient platforms thanks to our deep organizational expertise, REST API, and extensive library of legacy connectors. We have a variety of consulting options available for clients and offer no-cost training for the life of the contract.

Tidal Software is a leading provider of enterprise workload automation solutions that orchestrate the execution of complex workflows across systems, applications and IT environments. With a comprehensive portfolio of products and services, Tidal optimizes mission-critical business processes, increases IT cost efficiencies and satisfies legal and regulatory compliance requirements. Hundreds of customers around the world count on Tidal for modernizing their workload automation and driving their digital transformation. Tidal Software is headquartered in Chicago with offices in Houston, London, Minsk, Belarus and Chennai, India. For more information, visit tidalsoftware.com.

Sample Customers

LOHR, Carnival Cruise Lines, Herbalife, Digital Federal Credit Union, Synergent, Frandsen Bank & Trust

Information Not Available

Buyer's Guide

OpCon vs. Tidal by Redwood

June 2024

Free Report: OpCon vs. Tidal by Redwood

Find out what your peers are saying about OpCon vs. Tidal by Redwood and other solutions. Updated: June 2024.

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