Okta Workforce Identity vs Zscaler Zero Trust Exchange comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Okta Workforce Identity
Ranking in ZTNA as a Service
6th
Average Rating
8.4
Number of Reviews
60
Ranking in other categories
Single Sign-On (SSO) (4th), Authentication Systems (6th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (2nd), Access Management (4th)
Zscaler Zero Trust Exchange
Ranking in ZTNA as a Service
1st
Average Rating
8.4
Number of Reviews
35
Ranking in other categories
Secure Access Service Edge (SASE) (3rd)
 

Mindshare comparison

As of June 2024, in the ZTNA as a Service category, the mindshare of Okta Workforce Identity is 2.3%, down from 4.1% compared to the previous year. The mindshare of Zscaler Zero Trust Exchange is 17.5%, down from 23.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ZTNA as a Service
Unique Categories:
Single Sign-On (SSO)
27.0%
Authentication Systems
1.5%
Secure Access Service Edge (SASE)
10.8%
 

Featured Reviews

MT
Dec 12, 2022
Easy to use with a good interface and is easy to expand
My concern is that I live in an emerging country. In my country, there's a lot of stealing of mobile phones, and mobile phones are the authentication device through the Okta application. If someone should steal my mobile phone, which is very common in my country, he or she might have access to my company account. That's my concern. I don't know if there's another way of doing the authentification. Maybe if you can have a dedicated device for using Okta, it might be better, or if there were other options for authentication. I would like to have a version of this software for personal use, for my personal accounts.
MA
May 22, 2024
It provides security and is connected to manage the security level, which is good
We are using Zscaler Zero Trust Exchange for its Zscaler Internet Access service. It provides web security, DLP, data protection, prevention, and lots more features It has improved our organization’s working process and efficiency. It has some good data security and WIP features, providing…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable aspects of the solution are the integration with external websites one-factor authentication."
"The ease of deployment, ease of use, and speed of delivery is what I like about Okta Workforce Identity. It is very easy to use. For a lot of software, you need to be trained extensively and have a very technical background. Okta Workforce Identity is quite simple. You can integrate any software into Okta. They've got a network of 7,000 applications that easily integrate into it."
"It is a very scalable solution."
"One of the most beneficial features of the solution is the user provisioning and the de-provisioning feature."
"The solution so far has been very stable."
"It made things a lot easier, especially with passwords."
"I like the tool's workflows, which is user-friendly. It can integrate with different applications. I particularly like that users are delighted to access their applications without the hassle of entering their username and password each time. It truly enhances user-friendliness."
"We find the solution to be reliable for our customers and it is nice that it is cloud-based and can be accessed from anywhere."
"The most valuable features of Zscaler Private Access are reliability, scalability, and availability."
"It is straightforward to set up."
"I find all Zscaler Private Access features valuable because each replaces flawed technologies, such as EPAs being replacements for VPN and PR as a replacement for PAM, so I can't mention only one valuable feature. Overall, Zscaler Private Access is a good solution."
"The best feature is the ability to establish the connection between your public network and automatically connect to the intranet connection."
"The most valuable feature of Zscaler Private Access is the categorization of the dynamic URLs which keeps the customer's environment protected. The threats and the malware are correctly categorized."
"It has some good data security and WIP features, providing secure Internet access."
"The most valuable features of this solution are the CASB solutions, which is protecting their Office 365."
"The most valuable feature is its ability to establish connectivity for remote users and remote endpoints. It offers a high level of granularity compared to typical VPNs, which also encapsulate a lot of I/O."
 

Cons

"The high cost of the product is an area of concern where improvements are required."
"Application updates are lacking. Customer support needs to be improved."
"The integration with third-party tools needs to be improved."
"We experienced some technical glitches that need to be resolved."
"There should be automated aggregation and complete classification processes included in it."
"We have experienced some challenges in integrating this solution with Scope and Cognito."
"The product is expensive compared to other tools."
"The guest user access could be improved."
"It has a limitation, if you are creating a rule or something for a web application or something, you could only add five users, not more than that. Five or four users are only included in a rule. If you want to create a rule for more than five or four users, you have to go through other methods, not particularly with the application. Working within the application with this method would be quite easy as compared to listing a URL or a normal IP address."
"The granularity in blocking is not sufficient, as new domains are automatically blocked for 30 days without further information."
"Conflicts arise if you do not have the same management teams on the product."
"Zscaler Private Access could improve by improving external access. If external parties want to access locally to my company's services, we need to onboard them into our domain, otherwise, it doesn't work. Additionally, if their company also has Zscaler Private Access, then it doesn't work. They need to log in with our domain ID, not their company ID."
"The interface needs a bit of work."
"There could be more DLP-related features. Additionally, there needs to be flexibility for integrating ISP features."
"The solution needs to improve a lot of aspects."
"It would be better if the Zscaler Private Access team made it easier for people to find subscriptions on the portal, mainly information on what my customers subscribed to or the type of licenses purchased."
 

Pricing and Cost Advice

"The price of Okta Workforce Identity is reasonable."
"The solution is not the cheapest but not the most expensive. They are in the middle rating."
"Workforce Identity is well-priced."
"License is around US$20,000 annually."
"It could be a bit too pricey for small companies. Okta Workforce Identity can add a lot of benefits, but smaller companies may not have a lot of applications that need to be managed by Okta Workforce Identity. In larger organizations, there are more departments, applications, and users to manage. Okta Workforce Identity adds a bit more value to those bigger organizations. In addition to standard licensing fees, there are also additional costs for things"
"The solution’s pricing needs to be reasonable. You are dealing with a lot of components and the pricing is component-based."
"The pricing for Okta Workforce Identity could still be improved or made cheaper. It costs from 50 to 100 euros a year per user. Okta Workforce Identity has different packages you can choose from, and my previous company had all of them, particularly the full Okta suite."
"The cost per user for this solution is really high and could be reduced."
"In terms of market positioning, I would describe Zscaler Private Access as offering optimal pricing. Based on our experience, Cato Networks tends to be slightly more expensive."
"Zscaler Private Access can be an expensive solution, depending on the license type you will purchase."
"The pricing is expensive and on the higher end. Honestly, in my opinion, it is not worth the price."
"The solution is expensive."
"It has been relatively reasonable for what it does. Some of the additional license costs based on the advanced next-generation firewall functions are quite high, and they should have certain features ready and available as a baseline rather than having to purchase additional licenses for it. Overall, the cost seems reasonable."
"The pricing is quite high, especially when it comes to the gateway."
"Zscaler SASE software is quite expensive compared to other solutions"
"Zscaler Private Access is extremely expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
11%
Manufacturing Company
7%
Government
7%
Computer Software Company
18%
Financial Services Firm
11%
Manufacturing Company
10%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Okta Workforce Identity?
Okta has introduced the Universal Directory. It has custom attribute capability and user permissions to read/write on their profiles or hide them. Profile sources and identity profile sourcing are ...
What is your experience regarding pricing and costs for Okta Workforce Identity?
The pricing itself is a bit more expensive than the other products in the market so far. Since I know the product is in full demand. But, again, the price texture, features, and everything suits we...
What needs improvement with Okta Workforce Identity?
Okta has a limitation with directory integrations. If you have multiple Active Directory integrations, the user distinguished name (DN) and the manager DN don't get imported properly into the Okta ...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What do you like most about Zscaler SASE?
The most valuable features of Zscaler Private Access are reliability, scalability, and availability.
What is your experience regarding pricing and costs for Zscaler SASE?
Zscaler SASE is quite expensive compared to other solutions. The price is not fixed and it does not include all of the features, so my advice for organizations would be to evaluate their specific n...
 

Also Known As

No data available
Zscaler SASE
 

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Overview

 

Sample Customers

FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.
Siemens, AutoNation, GE, NOV
Find out what your peers are saying about Okta Workforce Identity vs. Zscaler Zero Trust Exchange and other solutions. Updated: May 2024.
787,779 professionals have used our research since 2012.