LogicMonitor vs NetBrain comparison

The compared LogicMonitor and NetBrain solutions aren't in the same category. LogicMonitor is ranked #25 in IM , with an average rating of 9.3, and holds a 2.1% mindshare in the category. NetBrain is ranked #15 in NT , and holds a 2.8% mindshare. Additionally, 100% of LogicMonitor users are willing to recommend the solution, compared to 75% of NetBrain users who would recommend it.

LogicMonitor

Read 26 LogicMonitor reviews

4,592 Views
2,709 Comparison Views

100% willing to recommend

NetBrain

Read 6 NetBrain reviews

2,775 Views
139 Comparison Views

75% willing to recommend

LogicMonitor

NetBrain

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between LogicMonitor and NetBrain based on real PeerSpot user reviews.

Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed LogicMonitor vs. NetBrain Report (Updated: May 2020).

Buyer's Guide

LogicMonitor vs. NetBrain

May 2020

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Helped 867,370 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

LogicMonitor

Average Rating

9.0

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (28th), Network Monitoring Software (22nd), IT Infrastructure Monitoring (25th), Container Monitoring (8th), Cloud Monitoring Software (18th), AIOps (14th)

NetBrain

Average Rating

7.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Network Troubleshooting (15th), Network Automation (4th)

Mindshare comparison

While both are Network Management solutions, they serve different purposes. LogicMonitor is designed for IT Infrastructure Monitoring and holds a mindshare of 2.1%, down 2.3% compared to last year.
NetBrain, on the other hand, focuses on Network Troubleshooting, holds 2.8% mindshare, up 1.7% since last year.

IT Infrastructure Monitoring Market Share Distribution
Product	Market Share (%)
LogicMonitor	2.1%
Zabbix	12.2%
Datadog	5.2%
Other	80.5%

IT Infrastructure Monitoring

Network Troubleshooting Market Share Distribution
Product	Market Share (%)
NetBrain	2.8%
LinkRunner	13.6%
Wireshark	12.6%
Other	71.0%

Network Troubleshooting

Featured Reviews

Henry-Steinhauer

Systems Engineer at LifePoint Health

They have an active community of users who are willing to share their experiences and how they have extended the solution to do unusual things.

I'm a learn-by-example person, so it would be nice to have a cookbook for enterprise management. They have a rich API process, but there aren't many examples of how to do enterprise-style work. It is peculiar about how to do it for one device, but not necessarily thousands. LogicMonitor can effortlessly pull data from one item at a time. I have yet to find an excellent way to get LogicMonitor to show me all the WAN devices and how they're doing in terms of capacity.

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Deborah Gamelin

Vice President at Asset Track for Cloud, LLC

Good monitoring and troubleshoot capabilities, improves overall network traffic visibility

In my organization, we had 130,000 network devices that needed to be brought into the solution and mapped. NetBrain can handle the scale but the engineers that manage those devices have to go in and update all of them to allow NetBrain permission to poll them. It can get a little stressful for everybody when you're trying to roll out new stuff when you've got other issues that have to be addressed with other devices. In some cases, our devices had no automation at all. One example is the Cisco 3650. Right now, if you went through the inventory list, you see that we have different versions running. Some are on one version, whereas others are on another version. The problem with upgrading them is that they need to be done overnight because we don't want to disrupt any network traffic during business hours. Consequently, it could take us years to upgrade the versions before we can even get them onto these new tools. This may be an internal issue but it's a big one when you have a lot of devices. Even if you had 10,000 devices, it's still an issue. You have to consider the compatibility of the device against the tool, and being able to use certain commands to upgrade it.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We have very fine-tuned alerting that lets us know when there are issues by identifying where exactly that issue is, so we can troubleshoot and resolve them quickly. This is hopefully before the customer even notices. Then, it gives us some insight into potential issues coming down the road through our environmental health dashboards."

"It has improved our organization with its capacity planning. We have a performance environment that we use to benchmark our applications. We use it to say, "Okay, at a certain level of concurrency, we know where our application will fall over." Therefore, we are using LogicMonitor dashboards to tell us that we're good. Our platform can handle X number of clients concurrently hitting us at a time."

"The breadth of its ability to monitor all our environments, putting it in one place, has been helpful. This way, we don't have to manage multiple tools and try to juggle multiple balls to keep our environment monitored. It presents a clear picture to us of what is going on."

"LogicMonitor saves time in terms of its ability to proxy a connection through a device. For example, if you are troubleshooting a device, which you may want to connect to, you can proxy this connection through the platform. As a support resource, I don't need to use multiple platforms to connect to a device to further investigate the issue. It is all consolidated. From that perspective, it saves time because a resource now only needs to use one platform."

"The initial setup is very simple."

"The dashboards are the big seller for us. When our customers can see those graphs and are able to interact with the data, that is valuable. They can easily adjust time ranges and the graphs display the data fast. We've used other tools in the past, where you'd say, "Hey, I want the last three months of data on a graph," and it would just sit there and crunch for five minutes before you'd actually see the data. With LogicMonitor, the fast reliability of those dashboards is huge."

"Whenever we reach out to our customers, we give LogicMonitor as a dashboard to them so they don't need to monitor the hardware side separately. For example, if my service is running on their hardware X, that means they don't need to monitor hardware X and our services too. LogicMonitor has the capability of monitoring their hardware as well as our services. This is how LogicMonitor helps us."

"I really appreciate the reporting function because it allows me to create dashboards that will be emailed to me during the morning so that I have a complete overview of my client's health, within a specific time frame."

More LogicMonitor pros

"A reliable, time-saving tool for providing accurate layer 2 and layer 3 network mappings."

"Chain management is a good feature. I don't get it on other solutions."

"NetBrain is a very simple tool."

"Enables maps to be drawn out."

"This product has good network monitoring and troubleshooting capabilities."

Cons

"The ease of use with data source tuning could be improved. That can get hairy quickly. When I reach out for help, it's usually around a data source or event source configuration. That can get challenging."

"Some more application performance type monitoring would be nice. For example, an APM type solution, which would not necessarily completely replace it, but be able to tie into to what we're seeing on the application performance side so we can correlate what's going on with the application versus the underlying infrastructure."

"Role-based permissions could be better and updating modules could be smoother."

"LogicMonitor should always improve AI because we are always striving for real intelligence. An additional feature we'd like to see in the next release of LogicMonitor is more in the area of identification of when the dominant workload is working. There are certain devices and applications that have cycles of their own. Some are used primarily during prime time, and some are used during the overnight timeframe, and better identification and classification of those workloads would be helpful. For example, we could then do some more planning about, for this particular set of devices, as it has a prime time environment, and we don't want to see a 24-hour average, as we want to see what is the 75th or 90th percentile utilization during the prime time when it is being used, whenever that prime time is."

"One thing that could be really better is the mapping. Auvik is really good at it. They have a really nice way to give you a visual representation of your network, but in LogicMonitor, this functionality is not as powerful and as good as Auvik."

"The process of upgrading some of the collectors has been a little bit confusing. I need to understand that better."

"The dashboards can be improved. They are good, but there is a pain point. To show things to management, to explain pain points to other customers, to show them exactly where we can do better, the dashboarding could be better. Dashboards need to show the key things. Nobody is going to go into the ample details of Excel sheets or HTML."

"There is a lack of automation, especially in terms of remediating problems. The problem is seen and identified, but there is a need and a gap where LogicMonitor can help us automate the remediation of the problem."

More LogicMonitor cons

"The solution could integrate more automation."

"It would be nice if the setup was a little simpler. Also, if the solution could provide more training materials for new people coming into our company so they can quickly learn how to use the functionalities."

"Each device needs to be configured to allow NetBrain to poll for the information it needs, which can be very time-consuming for a large network."

"Support needs to improve for the installed product and some of the reporting could be more flexible to provide more complete cataloging."

"The IP interface brief isn't consistent."

Pricing and Cost Advice

"LogicMonitor is competitively priced at the same level as other vendors, like Datadog."

"It is pretty expensive, but we now need one less full-time engineer. With on-prem, we used to have one more engineer in our department. That engineer has now moved to another department. Our capacity is better with this product than the previous one. It is easy for us to manage the sites. You have to choose between the standard account and the premium account. With the premium account, you get a lot more than the standard one, and you can also buy some extra features. It is a good thing to look at them because you would probably want to buy them. You should take your time and negotiate the price. They are easy. Like all cloud providers, they are able to discuss the price and if necessary, change the price."

"It can handle scaling. It is like any other cloud service. There is a cost associated with scaling, so we currently don't monitor all of our environments. We monitor just the customer-facing production environments. It would be nice if we could monitor our dominant environments, but we will have to pay a lot more due to the scaling issue. So, there's a balance there between what we would like and what we are willing to pay for."

"It definitely pays for itself in the amount of time we're not spending with false errors or things that we haven't quite dealt with monitoring. It has been good cost-wise."

"We have definitely seen ROI with LogicMonitor. We used to provide 24/7 IT support for our users. We have since been able to change to operating just within normal business hours for IT support, and LogicMonitor was a large part of being able to accomplish that."

"The tool's pricing falls into the middle range."

"I know we are saving at least several hundred thousand dollars in that we're not buying Cisco Prime."

"As a managed service provider, we have the highest level of licensing that they offer, so we don't have any extra fees. I believe there are some add-ons for some of the lower tiers of LogicMonitor service, but that's not something that we use with our agreement."

More LogicMonitor pricing and cost advice

"The product is expensive, but less expensive than some of the competition and worth the price."

"Licensing is based on a per-device basis, which means that it can get very expensive if you have a large number of devices."

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Manufacturing Company

11%

Financial Services Firm

11%

Healthcare Company

Manufacturing Company

12%

Computer Software Company

12%

Financial Services Firm

12%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	9
Large Enterprise	8

No data available

Questions from the Community

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...

See all answers

What do you like most about LogicMonitor?

LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't necessarily preemptive but can still alert us to issues we should investigate. These ...

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What is your experience regarding pricing and costs for LogicMonitor?

The pricing can vary yearly or monthly, depending on the clients we're working with and their size and scale. For example, the pricing for a customer with ten thousand licenses versus a hundred lic...

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Comparisons

OpsRamp vs LogicMonitor

Compared 9% of the time

Zabbix vs LogicMonitor

Compared 7% of the time

Azure Monitor vs LogicMonitor

Compared 7% of the time

ThousandEyes vs LogicMonitor

Compared 6% of the time

SolarWinds NPM vs LogicMonitor

Compared 6% of the time

More LogicMonitor Competitors

ThousandEyes vs NetBrain

Compared 20% of the time

SolarWinds Network Automation Manager vs NetBrain

Compared 14% of the time

Cisco DNA Center vs NetBrain

Compared 12% of the time

Forward Enterprise vs NetBrain

Compared 11% of the time

More NetBrain Competitors

Product Reports

Buyer's Guide

LogicMonitor

September 2025

Download LogicMonitor product report

Buyer's Guide

NetBrain

August 2025

Download NetBrain product report

Overview

LogicMonitor offers flexible IT monitoring with customizable dashboards and robust alerting capabilities. It integrates seamlessly with third-party apps like ServiceNow and provides a single-pane view for diverse IT environments, aiding in proactive issue resolution and enhancing operational efficiency.

LogicMonitor stands out with its capability to monitor diverse infrastructures including Cisco Voice systems, data centers, and virtual environments. Supporting servers, storage, networking devices, and applications, it provides seamless integration with cloud services like AWS and Azure. Users leverage its scalability and flexibility, benefiting from dynamic thresholds, anomaly detection, and detailed visualization. All these features contribute to improved management of IT assets and streamlined operations. Users suggest improvements in mapping, reporting, and automation for remediation, desiring more customizations and an expansive application performance monitoring toolset.

What are LogicMonitor's key features?

Customizable Dashboards: Allows personalization of monitoring views.
Robust Alerting: Offers advanced alert configurations.
API and Plugin Support: Ensures integration with apps like ServiceNow.
Dynamic Thresholds: Facilitates proactive issue resolution.
Anomaly Detection: Aids in identifying potential issues early.

What ROI should users look for in reviews?

Operational Efficiency: Enhanced by detailed visualizations and dashboards.
Scalability: Supports growing IT environments effortlessly.
Proactive Management: Facilitated by flexible alerting and monitoring.
Flexibility: Customization in monitoring diverse environments.

LogicMonitor is widely implemented across industries, providing monitoring for infrastructure in sectors like telecommunications, cloud computing, and managed services. Managed service providers particularly value its ability to track client environments, deliver proactive alerts, and generate comprehensive reports, while its integration with cloud platforms like AWS and Azure offers users centralized management and visibility into IT assets worldwide.

LogicMonitor

Managing today’s networks with yesterday’s manual processes is no longer a viable solution. NetBrain’s network automation platform provides actionable insights into your network to help you make better and faster decisions - particularly when you’re troubleshooting, securing, and making changes to the network.

NetBrain

Sample Customers

Kayak, Zendesk, Ted Baker, Trulia, Sophos, iVision, TekLinks, Siemens

CompuCon, TD Ameritrade, Move Inc.

Buyer's Guide

LogicMonitor vs. NetBrain

May 2020

Free Report: LogicMonitor vs. NetBrain

Find out what your peers are saying about LogicMonitor vs. NetBrain and other solutions. Updated: May 2020.

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