IPsoft vs N-able N-sight Remote Monitoring & Management comparison

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Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

IBM Turbonomic
Sponsored
Average Rating
8.8
Number of Reviews
204
Ranking in other categories
Cloud Migration (5th), Cloud Management (4th), Virtualization Management Tools (2nd), Cloud Analytics (1st), Cloud Cost Management (1st)
IPsoft
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Cloud Management (58th), Managed Service Providers (10th)
N-able N-sight Remote Monit...
Average Rating
8.2
Number of Reviews
13
Ranking in other categories
Remote Monitoring and Management (RMM) (5th)
 

Featured Reviews

BM
Jul 18, 2023
Sheds light on how an application functions and how it could be more efficient
We would go quarter-to-quarter and say, "Okay, go optimize our application environments." We could use Azure Monitor or a couple of other tools that aren't nearly as robust, and without knowing the impact, other than what Azure Monitor gives you. But Azure Monitor, which doesn't do memory metrics, would tell you, "You can reduce size by doing this," but maybe memory was the problem. Turbonomic is much more robust. Before using it, we were doing things in a very manual way. The way I got Turbonomic through the door was by saying, "You want to have your entire staff clean up the cloud every quarter?"
James Gerbabuena - PeerSpot reviewer
Jul 21, 2023
It needs to improve its stability and dashboard response time, though it provides detailed reports
I want the service to be improved because the customer support is not that good. I've been talking to them a lot lately. Sometimes there are agents who can solve the solution, and other times there are agents who cannot. I called them this morning, saying, "I have this setting, but I cannot press it and it's whitelisted, so I cannot click it, but I can click it on another computer." Then it will take an hour to phone them, and after that, they say, "I will get back to you" on chat. I could call them again tomorrow, and there will be another agent who will then solve it, and it won't take him or her five minutes to solve it. They need to improve their support. Maybe a lot of their teams are not very good with their products. They also need to improve their ticketing system. We've been using the ticking system. Additionally, one of our clients sent an email to us, saying they need to improve the graphical user interface. Likewise, their site and cloud backup are very slow-responding.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pricing and Cost Advice

"I'm not involved in any of the billing, but my understanding is that is fairly expensive."
"I know there have been some issues with the billing, when the numbers were first proposed, as to how much we would save. There was a huge miscommunication on our part. Turbonomic was led to believe that we could optimize our AWS footprint, because we didn't know we couldn't. So, we were promised savings of $750,000. Then, when we came to implement Turbonomic, the developers in AWS said, "Absolutely not. You're not putting that in our environment. We can't scale down anything because they coded it." Our AWS environment is a legacy environment. It has all these old applications, where all the developers who have made it are no longer with the company. Those applications generate a ton of money for us. So, if one breaks, we are really in trouble and they didn't want to have to deal with an environment that was changing and couldn't be supported. That number went from $750,000 to about $450,000. However, that wasn't Turbonomic's fault."
"When we have expanded our licensing, it has always been easy to make an ROI-based decision. So, it's reasonably priced. We would like to have it cheaper, but we get more benefit from it than we pay for it. At the end of the day, that's all you can hope for."
"IBM Turbonomic is an investment that we believe will deliver positive returns."
"I consider the pricing to be high."
"In the last year, Turbonomic has reduced our cloud costs by $94,000."
"Contact the Turbonomic sales team, explain your needs and what you're looking to monitor. They will get a pre-sales SE on the phone and together work up a very accurate quote."
"I don't know the current prices, but I like how the licensing is based on the number of instances instead of sockets, clusters, or cores. We have some VMs that are so heavy I can only fit four on one server. It's not cost-effective if we have to pay more for those. When I move around a VM SQL box with 30 cores and a half-terabyte of RAM, I'm not paying for an entire socket and cores where people assume you have at least 10 or 20 VMs on that socket for that pricing."
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"There is a license required for this solution."
"I haven't paid a whole lot of attention to that since I set it up. It has per-user licensing. If I remember it correctly, it worked out to about $10 a month per user. There were no additional costs. It was pretty straightforward and simple."
"We use SolarWinds RMM on a pay-as-you-go monthly basis, so the cost can be highly variable because it depends on a few factors such as how many devices you need to support and what extra features you want to use. The more devices you have, the more you'll pay, and the same goes for extras."
"The product is fairly priced."
"It's expensive and out of our budget."
"Out clients pay monthly for the license of N-able Remote Monitoring & Management."
"The solution is not very expensive."
"As I'm not part of the procurement team and because I'm 100% technical, I'm not that familiar with the costs associated with N-able N-sight Remote Monitoring & Management, but I can say that in my location, particularly here in Sri Lanka, it's more expensive than other RMM solutions. I'm working for an Australian IT MSP, and over there, the solution isn't as expensive, but where I'm located, it is, so this is the reason why sometimes, clients don't go with N-able N-sight Remote Monitoring & Management. Licensing cost is also the reason why my organization is looking into Kaseya RMM. My current organization merged with another organization that's using both Kaseya RMM and Connectwise."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
16%
Manufacturing Company
9%
Insurance Company
6%
No data available
Computer Software Company
26%
Comms Service Provider
10%
Manufacturing Company
7%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Turbonomic?
I have not seen Turbonomic's new pricing since IBM purchased it. When we were looking at it in my previous company be...
What needs improvement with Turbonomic?
I would like Turbonomic to add more services, especially in the cloud area. I have already told them this. They can a...
What is your primary use case for Turbonomic?
I mostly provide it to my clients. There are multiple reasons why they would use it depending on the client's needs a...
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What is your primary use case for N-able Remote Monitoring & Management?
We use the solution in our organization, and we also integrate it into one of our clients in the US. We used it for m...
What do you like most about N-able Remote Monitoring & Management?
The details and the reports they provide are what I like, especially the details for almost the whole computer and th...
 

Also Known As

Turbonomic, VMTurbo Operations Manager
No data available
N-able Remote Monitoring & Management, SolarWinds MSP Remote Monitoring & Management, MSP RMM, SolarWinds RMM, SolarWinds Remote Monitoring and Management
 

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Interactive Demo

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Overview

 

Sample Customers

IBM, J.B. Hunt, BBC, The Capita Group, SulAmérica, Rabobank, PROS, ThinkON, O.C. Tanner Co.
Accenture
NetSys Network Systems
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