Infraon IMS vs PRTG Network Monitor comparison

Comparison Buyer's Guide

Executive Summary

We performed a comparison between Infraon IMS and PRTG Network Monitor based on real PeerSpot user reviews.

Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Infraon IMS vs. PRTG Network Monitor Report (Updated: June 2024).

Buyer's Guide

Infraon IMS vs. PRTG Network Monitor

June 2024

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Categories and Ranking

Juniper Mist Premium Analytics

Mindshare comparison

As of June 2024, in the Network Monitoring Software category, the mindshare of Juniper Mist Premium Analytics is 0.4%, down from 0.6% compared to the previous year. The mindshare of Infraon IMS is 0.2%, up from 0.1% compared to the previous year. The mindshare of PRTG Network Monitor is 4.5%, down from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Unique Categories:

No other categories found

Server Monitoring

0.3%

IT Infrastructure Monitoring

0.1%

Cloud Monitoring Software

9.3%

Featured Reviews

Shiva_Prasad

Senior Technical Consultant at Black Box Network Services

Jan 25, 2024

A cloud solution for warehousing with a troubleshooting feature

The initial setup is straightforward. It's based on user requirements. We also conduct heat mapping using a couple of tools. The only requirement is to understand the technical or configuration aspects from the user's end and then configure it. Mist takes no more than 15 to 20 minutes for a particular deployment. You need to understand the end user's environment and have a concrete plan on whether it's a greenfield installation or an existing one, considering the density and height. Based on that, we need to develop a passive heat map. Then, you need to discuss with the user to understand exactly what needs to be configured and what they require in their environment. Based on that, you can proceed with the installation. Additionally, you can perform post-installation heat mapping to ensure it matches the earlier heat map. I rate the initial setup an eight out of ten, where one is difficult, and ten is easy.

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AashishGiri

Chief Technology Officer at Leads Innovation

May 14, 2021

Gives us a single, consolidated view of our system, network, and ITSM requirements, while helping us achieve ISO certification targets

In terms of improvements, I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution. In terms of additional functionality, a feature they may have but that I haven't been able to find is the ability for a manager to see all the tickets of his subordinates. It would be good if a manager could see every incident ticket, even those not assigned to him. That way, a manager could see every incident ticket that has been opened in the organization and assign them to individuals.

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Sixto Huerta

Operador at Arteria Comunicaciones SA de CV

Dec 6, 2022

Good monitoring services with good reliability and the capability to expand

We are using the latest version of the solution. We've deployed both on the cloud and on-premises. Users need to know the solution to work with it effectively. They need to update and need to know all the specifics, including the features. Also, users need to know what to monitor and what they need to monitor. They need asset management. They need to know the critical services that they want to monitor so that it can be clear for the tool. Before the implementation before the installation, they need to do that - all the configurations. I'd rate the solution eight out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The single dashboard is a valuable feature."

"We can manage the entire system across the network and troubleshoot the pain points."

"Our response time is within 30 minutes for any support. This solution provides alerts immediately, so we are within our SLA, giving efficiency to our support."

"The role-based dashboards provide data points and charts and topology diagrams in a single window. It's like a spider web, where the application, connectivity, and everything is defined for each user of those applications."

"It is a stable product. After the initial configuration, you don't have to tweak it much. All systems of Everest IMS work perfectly."

"Their discovery is very quick and they have a CSV file upload mechanism that allows you to onboard five thousand devices a day."

"We use the solution to automatically trigger processes to help us resolve issues. The whole IT process has been automated, such as trying to map all the users and the escalation process. So, if any issue happens, we get an SMS and WhatsApp of the report. If there is a critical issue this has to be sorted out, like the entire data center being down, then there is an alarm."

"The feature that I like the most and the best part is the customization."

"The backup, restore, and comparison features are all good."

"The most valuable feature is alerting. We get email alerts when a link is down that tell us which device is having a problem."

"The email notifications are helpful, and the dashboards are user-friendly for people with little network monitoring knowledge."

"Its initial setup process is fast and easy."

"I would boldly say that this is the most scalable network monitoring tool that I know of"

"The initial setup was easy. We didn't have any issues with the process and everything rolled out smoothly."

"The scalability is good. You can improve a remote host or the clustering. This gives it the flexibility to monitor another infrastructure remotely."

"It has made our infrastructure more reliable."

"The reporting module is easy to configure."

"The remote probe feature in PRTG Network Monitor helps you monitor remote systems or your network at a lower cost than other solutions."

More PRTG Network Monitor pros

Cons

"The technical support needs improvement."

"The Wi-Fi side needs improvement."

"We have enquired if there are any possibilities of monitoring non-IPBS devices."

"Email support is a bit slow. Once you drop an email, it takes time."

"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure."

"There might be some features in other products that are currently not there in Everest IMS and can be included. I have not yet compared it with any other product."

"The graphical view of the topology does not show us all of the connectivity in our network, which is something that could be improved."

"I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution."

"I would like to have the option to add a new device or meet with the next release. Right now, it needs to be done from the backend which results in a heavy reliance on R&D."

"The GUI is in need of improvement. It is not drag-and-drop or easy to use."

"I know we're going to move to Docker applications and I understand that PRTG does some monitoring regarding this. I do not know if it is complete. If it's not yet complete, it's something they should consider improving."

"Its price can be better. Its price is a problem for us because it is in dollars, and there is a high conversion rate. In terms of new features, it can have BGP monitoring. It should also have a dashboard and maps editor."

"In our organization, we encounter performance issues with our PRTG probe service. I saw documentation from the vendor or Paessler mentioning that there are limitations for WMI sensors. Other than that, we are okay with PRTG."

"The product could be improved by being cross-platform friendly."

"The thing that we do struggle with a bit is in the historic data. If I want look over 30 days, because it averages out onto one graph, you can't zoom in and drill down information."

"We have had a few issues with the web elements, as far as the dashboard. With the dashboard, it has to be manually refreshed. Occasionally, we reboot the server, or at least web services, due to the web aspect."

"In terms of sensors and probes, it would be really cool if PRTG had a purely Azure-based solution. We had to install a probe on one of our cloud servers and then let that probe out from there. It would be really cool if it just monitored Azure without having to install something on the device."

"I would like the ability to monitor Cisco IRS devices."

More PRTG Network Monitor cons

Pricing and Cost Advice

"The solution is expensive."

"Licensing is calculated on a per-user basis."

"The cost model is within our budget. I have less than 180 critical assets, but the moment that I have 1,000 assets, then the license model is totally different. I don't know whether they are capable of handling that kind of a load. They could revisit the licensing model."

"The pricing is reasonable, given the features that they provide."

"I think that the pricing for this solution is reasonable and varies by number of devices."

"We pay for a number of devices on the accounts and since it is on-premises, we pay the maintenance charges for the year."

"If you are looking for the best product with the best price, Infraon is the best product. We evaluated five to six products and finally felt Infraon was better because of the pricing model, especially because it was more flexible."

"The scalability is there, but smaller companies might need CAM software to be able afford the product."

"The pricing for PRTG in our case is reasonable because we have a lot of applications to monitor within PRTG. It is not that expensive."

"While I am not the person who deals with pricing, I would say that we pay around 1000 pounds a year."

"Right now, the smallest sensor pack that they have is just a bit out of range for me, as a business. This kills me, as I need the product. Therefore, there is always a balance between needing to buy it or continuing their free version."

"When you have a lot of devices, PRTG Network Monitor can be costly."

"Because we are only on the free version, we have a limited number of sensors. Therefore, we are not monitoring as much as we want to be to obtain historical information."

"We have an unlimited perpetual license, so we just pay support costs and it can scale throughout the organization."

"The price of PRTG is reasonable. PRTG's competitors like SolarWinds and ManageEngine charge more for the same functionality."

More PRTG Network Monitor pricing and cost advice

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

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Top Industries

By visitors reading reviews

Computer Software Company

18%

Financial Services Firm

12%

Manufacturing Company

Government

Financial Services Firm

15%

Computer Software Company

13%

Healthcare Company

11%

Real Estate/Law Firm

Educational Organization

47%

Computer Software Company

Government

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Juniper Mist Premium Analytics?

We can manage the entire system across the network and troubleshoot the pain points.

See all answers

What is your experience regarding pricing and costs for Juniper Mist Premium Analytics?

The solution is expensive. I rate the pricing an eight out of ten.

See all answers

What needs improvement with Juniper Mist Premium Analytics?

The technical support needs improvement.

See all answers

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others...

See all answers

What is the best network monitoring software for large enterprises?

PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it a...

See all answers

What do you like most about PRTG Network Monitor?

The tool is integrated with our email for the alerts.

See all answers

What is your experience regarding pricing and costs for PRTG Network Monitor?

PRTG Network Monitor is cheap.

See all answers

Comparisons

ThousandEyes vs Juniper Mist Premium Analytics

Compared 46% of the time

Meraki Dashboard vs Juniper Mist Premium Analytics

Compared 24% of the time

Cisco DNA Center vs Juniper Mist Premium Analytics

Compared 16% of the time

InfluxDB vs Juniper Mist Premium Analytics

Compared 14% of the time

More Juniper Mist Premium Analytics Competitors

Zabbix vs Infraon IMS

Compared 100% of the time

More Infraon IMS Competitors

Zabbix vs PRTG Network Monitor

Compared 9% of the time

Centreon vs PRTG Network Monitor

Compared 8% of the time

SolarWinds NPM vs PRTG Network Monitor

Compared 7% of the time

Nagios XI vs PRTG Network Monitor

Compared 7% of the time

ManageEngine OpManager vs PRTG Network Monitor

Compared 4% of the time

More PRTG Network Monitor Competitors

Product Reports

Buyer's Guide

Network Monitoring Software

June 2024

Download Juniper Mist Premium Analytics product report

Buyer's Guide

Infraon IMS

June 2024

Download Infraon IMS product report

Buyer's Guide

PRTG Network Monitor

June 2024

Download PRTG Network Monitor product report

Also Known As

No data available

Everest IMS

No data available

Learn More

Juniper

EverestIMS

Paessler AG

Overview

Juniper Mist Premium Analytics is a comprehensive network analytics solution that provides organizations with valuable insights into their network performance and user experience. The primary use case of this product is to enable IT teams to proactively monitor, troubleshoot, and optimize their network infrastructure.

The most valuable functionality of Juniper Mist Premium Analytics is its AI-driven insights and recommendations. Leveraging machine learning algorithms, it analyzes vast amounts of network data to identify anomalies, predict potential issues, and suggest remediation actions. This proactive approach helps organizations minimize network downtime, improve user experience, and optimize network performance.

By providing real-time visibility into network performance, Juniper Mist Premium Analytics helps organizations quickly identify and resolve network issues. It offers detailed analytics on network traffic, application performance, and user behavior, allowing IT teams to pinpoint the root cause of problems and take immediate action. This not only reduces troubleshooting time but also enhances overall network reliability.

Furthermore, Juniper Mist Premium Analytics enables organizations to optimize their network infrastructure. It provides insights into network capacity utilization, application usage patterns, and user behavior, allowing IT teams to make informed decisions about network design, resource allocation, and capacity planning. This helps organizations to ensure that their network is efficiently utilized and can support the growing demands of their users.

Powered by AI, Infraon IMS offers you a platform that provides precision monitoring, detailed insight and rapid troubleshooting for heterogeneous IT Infrastructure across enterprises of all sizes. Gaining real time reports and alerts on application and network performance on a single platform enables teams to collaboratively troubleshoot performance issues and proactively ensure top-notch service quality.

PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.

To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.

Sample Customers

Information Not Available

Airtel, BSNL, BlackBox Corporation, ACT, Geojit, Canara Bank, Federal Bank, Corporation Bank, Birla Corporation, CESC Limited, Mphasis, GAIL, Udaan, Cowrks, SEBI, PowerGrid, ION, Summit Communications, National Information Technology Center (Nepal), Bhutan National Bank, Servion T, Greenlam, Translab Technologies, CMSIT Services, Nelco, HPCL, Navitas Life Sciences etc.

Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank

Buyer's Guide

Infraon IMS vs. PRTG Network Monitor

June 2024

Free Report: Infraon IMS vs. PRTG Network Monitor

Find out what your peers are saying about Infraon IMS vs. PRTG Network Monitor and other solutions. Updated: June 2024.

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