Infoblox BloxOne Threat Defense vs TitanHQ WebTitan comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Infoblox BloxOne Threat Def...
Ranking in Domain Name System (DNS) Security
6th
Average Rating
8.0
Number of Reviews
15
Ranking in other categories
No ranking in other categories
TitanHQ WebTitan
Ranking in Domain Name System (DNS) Security
5th
Average Rating
9.4
Number of Reviews
17
Ranking in other categories
Secure Web Gateways (SWG) (10th), Internet Security (4th), Web Content Filtering (1st)
 

Market share comparison

As of June 2024, in the Domain Name System (DNS) Security category, the market share of Infoblox BloxOne Threat Defense is 7.9% and it increased by 63.6% compared to the previous year. The market share of TitanHQ WebTitan is 4.7% and it increased by 91.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Domain Name System (DNS) Security
Unique Categories:
No other categories found
Secure Web Gateways (SWG)
2.6%
Internet Security
2.7%
 

Featured Reviews

BW
Nov 23, 2022
We faced server issues and problems upgrading recently, but the blocklist capabilities are effective
I was a happy customer until last week. Last week, I tried to go to Google, and it didn't work. It didn't resolve. Eventually, we discovered it was a server issue where BloxOne wouldn't fix anything Google-related. You couldn't access Google, YouTube, or anything like that. We hacked it so that it worked, but we had more issues the next day. Whatever they've done in the last week is an absolute mess, which has harmed our trust in the product. Before that, I never had a single problem. Unfortunately, they dented my trust in it by breaking something in the Frankfurt Data Center. I don't know how they managed to do such a lousy job.
SW
Jun 12, 2022
User-friendly, customizable, and fairly priced
I've been trying to install an OTG on Windows 7 machines, and I simply can't get it to work. That said, I haven't had the time. We've been busier than ever in the last two or three months. I haven't had the time to actually call WebTitan and ask them what the problem is there. However, it seems there's something going on with Windows 7 where I can't install their OTG. Windows 10 I installed on multiple PCs and I haven't had a problem with it whatsoever. Yet with Windows 7, I simply can't get it to show up. When I get into WebTitan, there's a user tab and it shows all the PCs I've got connected to it. However, every Windows 7 machine I've tried to hook up does not show up there and that needs to be improved. Still, it's not something WebTitan hasn't been able to help me with as I simply haven't got the time to call them and say, "Hey, am I doing something wrong, or is there something wrong on your end?" Other than that, we didn't buy it to get into the very minute details of what it can do. We bought it with a mindset of "This is what we want it to do." It's been working for what we wanted it to do. It's been working great, other than the Windows 7 PC issue.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The reporting ability is helpful. It allows us to control what our users are able to resolve, and then be able to see reports on that."
"With the model we have, we are able to scale very easily if we need to."
"The most valuable feature is policy redirecting and security reports."
"The most important features for us are preventing DDOS DNS attacks."
"When it comes to helping to detect DNS threats, BloxOne is good on all fronts. The number of false positives is very low, close to none. More than once it has detected new names or lookalike names and protected us and saved us from bad characters."
"The dossier feature is perfect for starting an investigation."
"Using the reporting, we can tell that we have gained an extra layer of protection. Just by looking at it, we can see what is being blocked before it even makes it to the firewall. It is definitely working."
"The product is stable."
"The DNS proxy is also valuable. It has nothing to do with blocking websites, which we can do by sending all our DNS requests through WebTitan. However, the DNS proxy gives us more information about the machine sending the request. If you cross-reference that information with WADA, you can determine which user is making the request and create a user-specific policy or profile."
"It doesn't require installing an agent or software on individual workstations, which is very important for us. I don't have to go around every single machine and/or push updates out because of this product. The product improves on its own without having to go to workstations, which is an ideal thing because it doesn't tie up staff's time to upgrade the machines. I don't need to upgrade the software to make WebTitan work. I wish all products were that way."
"Among the valuable features of WebTitan are the ability to white-label it, which is important for us, the fact that it is fully a cloud platform... and the ability to integrate with Active Directory"
"The web content filter is the most valuable feature."
"Not a whole lot of oversight is required after WebTitan is installed. I get email notifications and occasionally browse the reporting. This is pretty important because I don't have the bandwidth to actively monitor all this stuff 24/7. It is just not possible. Therefore, it is important that it doesn't require a lot of my time once it is deployed and working."
"If someone is doing research and they're being blocked, and if we feel that it's a legitimate use, we can get them into the site they're looking for."
"The monitoring abilities of the product are the most valuable for us. As you deploy it, you can adapt it. As you monitor, if employees go to things that you don't like, or to things that you need to allow, the ability to monitor and see how much is necessary—where they're getting shot down or blocked—is helpful."
"It has been easy to understand and use customization options provided by WebTitan."
 

Cons

"The integration of threat intelligence with other solutions is challenging. If I want to expose threat intelligence, I cannot do it via taxi services. I have to call the API, but the customers are not into creating the APIs. The integration of embedded threat intelligence with other platforms should be better. Infoblox should work on this, and it should be easier for the end user to integrate it. It is very easy to deploy this solution. We should be able to integrate it with other platforms, such as the Next-Generation Firewall, with the same ease."
"Within the past two years, we discovered certain bugs in their products. The resolution of these bugs took a little too much time, especially if our production environment is down for a certain amount of time, then we are losing money. That is hard to convey to Infoblox support, e.g., we actually need the system up and running again within two or three hours. The awareness of these so-called production down incidents is not really easy to convey."
"The research side and the reporting side need improvement. Both of those are items on the menu. They could use a little bit of cleanup to make their respective information more easily understood."
"They could work on the UI of their website and make their website more user-friendly."
"The product is slightly more expensive compared to other DNS solutions."
"The onboarding is a little rough at times, and you need to have some information at hand. It is pretty good, but it would be useful to have a few good examples to set up things like data exfiltration."
"The dashboard and reporting features need improvement. The user needs more informative dashboards so they can get to the results directly without getting deep in the report to get to the information."
"Endpoint solutions need to improved."
"We have spoken with TitanHQ in the last month about improvements in functionality because we have used other similar platforms and have a different view of things. We have some concerns about the search and the filters. We need to quickly search which users can or cannot access a particular site and why."
"For security, it's very restrictive. For us, it blocks a lot, even too much, so we have had to create exceptions. A new implementation takes a bit of time to train it up, to put in all the exclusions, but once you have that done, it's just a matter of adding things as they come up."
"Sometimes it has been a little cumbersome to get the whitelisting just right. But that would be the only thing I've had any problems with."
"I wasn't aware of WebTitan's Azure AD integration until now. The takeaway is that those types of enhancements should be broadcast from TitanHQ a little more openly than they are."
"The Oauth1 protocol has a lot of issues with authentication and it made it very difficult to initially authenticate with the API."
"I've been trying to install an OTG on Windows 7 machines, and I simply can't get it to work."
"The only thing I can think to change would be to give more options under the various categories for what you want to be blocked. There should be a way to be super specific."
"There are some small bugs in the real-time login environment. There is a real-time login and you can see which URLs are blocked or allowed for every user. They should make sure this is resolved in future releases."
 

Pricing and Cost Advice

"The licensing is set up such that you pay for the number of active users that you're defending at the moment."
"It is a very expensive system. You need to go over the licensing before purchase to make sure you're getting what is needed, not anything extra."
"There is a significant charge for this product but I think that it's worth it when we look at what it's able to prevent."
"Infoblox BloxOne offers pretty good documentation. Check its documentation, then do a PoC. Infoblox is very good at providing PoCs."
"It's a pricey solution because it's for the advanced kind of customer."
"When you buy the subscription, there are no additional costs to add any additional buttons."
"If you only wanted the DNS filtering and none of the other products built into Threat Defense, it would be nicer if they could do that a la carte since we are not really using a lot of the solution."
"There are lots of products out there, and most of them are a lot more expensive. Overall, I'm very happy with SpamTitan. It has been a great solution for a very small library."
"It's very reasonably priced. We don't have to go for a monthly plan or anything like that. There are no extra costs in addition to the standard licensing fee."
"For licensing, if I remember right, we told them how many users we have, and they told us the price, which we okayed. There were no add-ons. There might be a slight increase like everybody else, but there weren't any add-ons."
"The pricing is good. It's a substantial cost, but they've held their prices over the years, which has been good."
"The licensing, although I can't remember the exact cost, was very affordable. I want to say it was maybe $40 per license."
"The pricing of WebTitan is good. It's the right price. We paid more and more for Cisco Umbrella."
"WebTitan helps reduce costs associated with web filtering. In the event that somebody was compromised due to browsing the Internet, there will be at least one device offline. The time and energy spent cleaning that thing up and getting it back online, as well as having that user set up with some sort of a solution so they can continue working, makes it well worth the money. If a single device has been compromised, my time and the potential of having to buy additional hardware is worth at least a couple thousand dollars. Worst case scenario, if our entire organization or the majority of our organization got compromised, then it could get into the 50,000-plus for recovery. It depends on if it is a massive ransomware attack where it has pretty much crippled our entire business."
"We pay an annual subscription for this. They have good pricing. They are not expensive compared to other solutions that we evaluated. I like the fact that it is just one price for the year. I don't have to worry too much about fluctuations."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
12%
Manufacturing Company
8%
Government
7%
Computer Software Company
19%
Construction Company
8%
Educational Organization
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Infoblox BloxOne Threat Defense?
The most valuable feature is policy redirecting and security reports.
What is your experience regarding pricing and costs for Infoblox BloxOne Threat Defense?
The product is expensive depending on all features. I rate the product’s pricing an eight out of ten, where one is cheap, and ten is expensive.
What do you like most about TitanHQ WebTitan?
The monitoring abilities of the product are the most valuable for us. As you deploy it, you can adapt it. As you monitor, if employees go to things that you don't like, or to things that you need t...
What is your experience regarding pricing and costs for TitanHQ WebTitan?
I contracted the product myself and that's what I like. The billing is simple. It's on the company credit card. And by doing it myself, rather than through a reseller, I was able to develop the rel...
What needs improvement with TitanHQ WebTitan?
The interface is a little dated and a little awkward at times. That's a minor problem. It's workable. And while I really liked how they set me up, by telling me not to assign it to my own email and...
 

Also Known As

BloxOne Threat Defense, Infoblox ActiveTrust, Infoblox ActiveTrust Cloud
WebTitan, WebTitan Web Filter
 

Learn More

 

Overview

 

Sample Customers

Council Rock School District, EagleView, Schneider Electric, Baptist Memorial Health Care, American University
Clarks, Pepsi, Purple, Comcast, Virgin, McDonalds, Sprint, Adtran, Xirrus, Eir, ViaSat
Find out what your peers are saying about Infoblox BloxOne Threat Defense vs. TitanHQ WebTitan and other solutions. Updated: May 2024.
787,061 professionals have used our research since 2012.