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ExtremeCloud IQ vs Ubiquiti WLAN comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.4
ExtremeCloud IQ boosts productivity, reduces costs, enhances stability, and offers centralized network management with minimal expertise required.
Sentiment score
1.8
Ubiquiti WLAN offers competitive pricing and ROI, but its performance varies based on design quality and specific needs.
I managed to support and deploy ExtremeCloud IQ and handle network management without requiring external staffing, thus saving on external hiring costs.
Technical Coordinator at Yildiz Technical University
 

Customer Service

Sentiment score
7.9
ExtremeCloud IQ's customer service is highly rated for responsiveness, but some users desire more experienced initial support.
Sentiment score
4.5
Ubiquiti WLAN's customer service is satisfactory but direct technical assistance is often inadequate, with notable self-service resource effectiveness.
GTAC receives a score of ten out of ten.
Ingeniero De Preventa at a tech services company with 51-200 employees
totally satisfied with the quality of support
Management Board Member And Network Engineer at NewLogics
I experienced effective help mainly remotely, though for some issues, a technical person had to assist on-site.
Technical Coordinator at Yildiz Technical University
The problem with Ubiquiti is the lack of a serious reselling chain, as they sell directly to the customer.
Senior Software and Systems Engineer at SAMU.IT
I seldom contact the technical support team as there is comprehensive documentation and FAQs available that help me resolve most issues independently.
Infrastructure Administrator at Aluko & Oyebode
 

Scalability Issues

Sentiment score
7.8
ExtremeCloud IQ efficiently scales large networks without issues, featuring flexible pricing and automatic adjustments for high-density areas.
Sentiment score
7.0
Ubiquiti WLAN is scalable and flexible for SMEs, but faces challenges in very large or dense environments.
It might struggle in very complex environments with many users.
Infrastructure Administrator at Aluko & Oyebode
I would assess the scalability feature of Ubiquiti WLAN in accommodating my organization's growth or changing network demands as pretty scalable, warranting a nine out of ten rating.
IT Architect and Consultant at Compuhouse working for SDC and Bernadotte Skolen
Scalability is a strong point for Ubiquiti Wireless LAN.
Senior Software and Systems Engineer at SAMU.IT
 

Stability Issues

Sentiment score
7.4
ExtremeCloud IQ is stable, with occasional issues quickly resolved; users appreciate ongoing updates enhancing reliability and performance.
Sentiment score
7.0
Ubiquiti WLAN is generally stable and reliable but can encounter issues with connection drops, updates, and high-density environments.
It requires some time to update, which affects real-time management.
Technical Coordinator at Yildiz Technical University
Proper connections and cabling are essential for maintaining stability.
Infrastructure Administrator at Aluko & Oyebode
It performs well as an access point but is not designed for high-density environments.
Senior Software and Systems Engineer at SAMU.IT
It does require some maintenance from my side, including troubleshooting and fixing occasionally.
IT Architect and Consultant at Compuhouse working for SDC and Bernadotte Skolen
 

Room For Improvement

ExtremeCloud IQ faces challenges with setup complexity, support, feature gaps, integration issues, pricing, and advanced feature limitations.
Ubiquiti WLAN struggles with manageability, support, and stability, needing enhanced tools, features, and AI for improved performance.
This integration aids in resolving problems and issues found in the network and enhances support with the GTAC team of Extreme Networks.
Ingeniero De Preventa at a tech services company with 51-200 employees
This needs a huge improvement for the latency and for the updates.
Management Board Member And Network Engineer at NewLogics
Improving documentation with more detailed videos and resources would be beneficial.
Technical Coordinator at Yildiz Technical University
This could provide a detailed view of connections and possible disconnections, offering valuable insights for improving Wi-Fi connections.
Senior Software and Systems Engineer at SAMU.IT
There is room for improvement in providing the flexibility to change the default management VLAN from VLAN one to another for enhanced security.
Infrastructure Administrator at Aluko & Oyebode
Capacity has been a concern, especially since I needed to change some of my devices to a 10 gig network due to limitations.
Chief Digital Officer (CDO) at a insurance company with 201-500 employees
 

Setup Cost

ExtremeCloud IQ pricing ranges from $400-$1200 per AP, with mixed opinions on cost, value, and licensing renewals.
Ubiquiti WLAN offers cost-effective, one-time pricing without recurring fees, providing competitive value compared to pricier alternatives like Aruba.
The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period.
Technical Coordinator at Yildiz Technical University
it is considered medium-priced, suitable for the quality it offers.
Senior Software and Systems Engineer at SAMU.IT
Ubiquiti is affordable, as it does not require recurring licensing fees.
Infrastructure Administrator at Aluko & Oyebode
 

Valuable Features

ExtremeCloud IQ provides scalable, reliable cloud management with automation, security, and AI analytics, eliminating on-site controller needs.
Ubiquiti WLAN offers high security, scalability, user-friendly management, cost-effectiveness, and robust performance with adaptable hybrid environment features.
For networking and access points, it acts as a controller in a cloud environment, eliminating the need for an appliance controller or wireless LAN controller, thus saving on investment and reducing TCO costs.
Ingeniero De Preventa at a tech services company with 51-200 employees
I have a single license that includes everything: the support, the package of location-based solutions, the analytics, the AI features, everything with just one license.
Management Board Member And Network Engineer at NewLogics
The automation and information provided by ExtremeCloud IQ, such as connection status and logs, were very beneficial.
Technical Coordinator at Yildiz Technical University
The Cloud Key Controller is a valuable feature because it allows me to access the wireless system from the cloud and locally within the same network, enhancing network management.
Infrastructure Administrator at Aluko & Oyebode
I utilize Ubiquiti WLAN unified management system, and it helps streamline network management by making consistent configuration of all my access points and switches.
IT Architect and Consultant at Compuhouse working for SDC and Bernadotte Skolen
The web interface in the controller allows for quick configuration of devices with just one click, which is a significant advantage.
Senior Software and Systems Engineer at SAMU.IT
 

Categories and Ranking

ExtremeCloud IQ
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
78
Ranking in other categories
Network Management Applications (11th), Network Access Control (NAC) (10th), Intrusion Detection and Prevention Software (IDPS) (18th)
Ubiquiti WLAN
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
46
Ranking in other categories
Wireless LAN (8th)
 

Mindshare comparison

ExtremeCloud IQ and Ubiquiti WLAN aren’t in the same category and serve different purposes. ExtremeCloud IQ is designed for Network Management Applications and holds a mindshare of 2.7%, up 2.7% compared to last year.
Ubiquiti WLAN, on the other hand, focuses on Wireless LAN, holds 4.2% mindshare, down 5.2% since last year.
Network Management Applications Mindshare Distribution
ProductMindshare (%)
ExtremeCloud IQ2.7%
Cisco DNA Center7.6%
DataMiner5.4%
Other84.3%
Network Management Applications
Wireless LAN Mindshare Distribution
ProductMindshare (%)
Ubiquiti WLAN4.2%
Aruba Wireless12.7%
Ruckus Wireless10.1%
Other73.0%
Wireless LAN
 

Featured Reviews

Wael Awni - PeerSpot reviewer
Management Board Member And Network Engineer at NewLogics
Unified licensing and AI-driven control have simplified multi-site management and boosted automation
There is a little bit of delay for the analytics in ExtremeCloud IQ, but it is acceptable. The response time in ExtremeCloud IQ is a little slow. The system response time is slow, and the updates on the system, such as the updates for the analytics or for the location-based services, are slow. For example, if I want to update the location-based solution, it takes about one minute to update my location. This is too much time. It's not an accurate location over one minute. They should enhance the response of the system part of location-based services, such as Extreme LPS or Extreme Location Essentials. This needs a huge improvement for the latency and for the updates.
Isaiah Etuk - PeerSpot reviewer
Chief Digital Officer (CDO) at a insurance company with 201-500 employees
Segmentation and remote management have optimized secure hybrid networks and support flexible customization
I find that the most valuable aspect of Ubiquiti WLAN is its ease of segmentation and management, allowing me to tag interfaces without needing to spin up an interface.My feedback on the Unifi management system is that it has made managing my devices and ecosystem easy, allowing me to manage remotely and physically while maintaining a new layer of security for device policies.I would say I am fine with the security features from Ubiquiti WLAN; I have not had any issues managing devices or applying different layers of security.Mesh networking is one of the best for me; especially with my isolated Wi-Fi network, it is managed easily using Ubiquiti.I mostly work with on-prem deployment, but I have a transparent outlay into my network on the cloud for remote insight without using cloud storage on my devices.My deployment for cloud is essentially a virtual private cloud for storage, and I am considering an integration to store videos on Ubiquiti devices, moving them from on-prem to the cloud.I am totally satisfied with the functionality of Ubiquiti WLAN for my clients; it does exactly what I need.For pricing, I rate Ubiquiti WLAN as cheap when compared to others.Ubiquiti WLAN is the only one that provides unlimited capabilities for customization, which I greatly appreciate compared to Cisco options.I have not requested technical support from Ubiquiti before because I usually solve issues on my own if they arise.I rate this product a nine out of ten overall.
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Top Industries

By visitors reading reviews
Construction Company
12%
Financial Services Firm
12%
Manufacturing Company
9%
Outsourcing Company
8%
Comms Service Provider
11%
Manufacturing Company
8%
Financial Services Firm
6%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise14
Large Enterprise24
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise9
Large Enterprise12
 

Questions from the Community

What are pros and cons of Aruba 515 Series AP vs. Cisco Meraki or Extreme Networks?
Depends. I have personally used both Cisco and Aruba so I am familiar with them. Extreme I am not, so unless they have some feature that I need or want, I wouldn't consider them. Do you have expe...
What is your experience regarding pricing and costs for ExtremeCloud IQ?
The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period. The documentation and training courses were also costly, impacting how easily I c...
What advice do you have for others considering ExtremeCloud IQ?
The automated provisioning and zero-touch provisioning in ExtremeCloud IQ help with the deployment of mass products. For example, when I'm going to add 200 CCTV cameras to the network and they are ...
Is Ubiquiti Wireless better than Ruckus Wireless WAN?
Ubiquiti Wireless is extremely easy to set up and is an excellent option for small businesses, offering enterprise features for a one-time fee and no ongoing licensing fees. Ubiquiti Wireless is ve...
Which is better - Ubiquiti WLAN or Aruba Instant?
We researched Ubiquiti and Aruba when looking for a WLAN solution. Ubiquiti offers good WLAN access both indoors and outdoors. It provides an enterprise-level WIFI while remaining cost-effective. U...
What is your experience regarding pricing and costs for Ubiquiti WLAN?
My experience with overall licensing costs, setup costs, and pricing of the product is that it's reasonable.
 

Also Known As

Aerohive Networks, Aerohive HiveManager, HiveManager, ExtremeCloud , ExtremeSecurity
No data available
 

Overview

 

Sample Customers

Henry Ford Health System, Baltimore Ravens, Brandili, Federal University of Alagoas, CEDAE, Caxias do Sul, UNISC Concurrency, CenturyLink Field, Louisiana College, Cricket Tasmania Stadium, Moscow Internet Exchange
NASCAR Grand-AM, Maritime Parc, Outdoor Music Festival, One Republic Tour, British Armed Forces, Arcadia School District, Bartlett School District, Universidad del Azuay, Estelar Hotels, Intercontinental Bali, Moscow - Enforta, Miami - Sling Broadband, Manhattan - MST, Ecuador - Aire.EC
Find out what your peers are saying about Cisco, Fortinet, Skyline Communications and others in Network Management Applications. Updated: August 2026.
912,801 professionals have used our research since 2012.