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ExtremeCloud IQ vs Ubiquiti WLAN comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
ExtremeCloud IQ enhances productivity by simplifying management, stabilizing Wi-Fi, reducing costs, and offering quick deployment for business growth.
Sentiment score
2.5
Users find Ubiquiti WLAN beneficial for small, long-range setups but face issues with changing needs and high prices.
I managed to support and deploy ExtremeCloud IQ and handle network management without requiring external staffing, thus saving on external hiring costs.
 

Customer Service

Sentiment score
7.8
ExtremeCloud IQ offers efficient, responsive customer service with knowledgeable support, though some find documentation and resources lacking compared to competitors.
Sentiment score
6.2
Ubiquiti WLAN support is inconsistent, with mixed reviews on responsiveness, favoring online resources over slow direct support.
I experienced effective help mainly remotely, though for some issues, a technical person had to assist on-site.
The problem with Ubiquiti is the lack of a serious reselling chain, as they sell directly to the customer.
I seldom contact the technical support team as there is comprehensive documentation and FAQs available that help me resolve most issues independently.
 

Scalability Issues

Sentiment score
8.0
ExtremeCloud IQ offers scalable, seamless network expansion with cloud-based architecture, supporting high-density and smaller-scale applications efficiently.
Sentiment score
7.1
Ubiquiti WLAN is scalable, suitable for diverse environments, supports up to 50 users per access point, with high ratings.
I would assess the scalability feature of Ubiquiti WLAN in accommodating my organization's growth or changing network demands as pretty scalable, warranting a nine out of ten rating.
It might struggle in very complex environments with many users.
Scalability is a strong point for Ubiquiti Wireless LAN.
 

Stability Issues

Sentiment score
7.6
ExtremeCloud IQ is stable, with minor firmware issues; updates improve reliability, with newer bands performing well and occasional reboots needed.
Sentiment score
6.9
Ubiquiti WLAN users report stability varies; many find it reliable, but others note setup-specific issues and environment-related inconsistencies.
It requires some time to update, which affects real-time management.
Proper connections and cabling are essential for maintaining stability.
It performs well as an access point but is not designed for high-density environments.
It does require some maintenance from my side, including troubleshooting and fixing occasionally.
 

Room For Improvement

ExtremeCloud IQ needs improvements in UI, stability, performance, security, support, and pricing to meet user and market expectations.
Ubiquiti WLAN struggles with complexity, stability, support, and lacks enterprise features and scalability, while needing better management and security.
I needed deep details and more thorough resources.
This could provide a detailed view of connections and possible disconnections, offering valuable insights for improving Wi-Fi connections.
There is room for improvement in providing the flexibility to change the default management VLAN from VLAN one to another for enhanced security.
 

Setup Cost

ExtremeCloud IQ is competitively priced, offering flexible licensing and reasonable support costs, especially advantageous for educational institutions.
Ubiquiti WLAN is seen as cost-effective due to no recurring fees, appealing to small to medium enterprises despite mixed pricing opinions.
The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period.
it is considered medium-priced, suitable for the quality it offers.
Ubiquiti is affordable, as it does not require recurring licensing fees.
 

Valuable Features

ExtremeCloud IQ excels with centralized management, AI analytics, seamless scalability, and integration with planning tools for efficient networking.
Ubiquiti WLAN provides secure, affordable, and scalable wireless solutions with user-friendly management and robust cloud-based features.
The automation and information provided by ExtremeCloud IQ, such as connection status and logs, were very beneficial.
I utilize Ubiquiti WLAN unified management system, and it helps streamline network management by making consistent configuration of all my access points and switches.
The Cloud Key Controller is a valuable feature because it allows me to access the wireless system from the cloud and locally within the same network, enhancing network management.
It provides one interface to manage all installations, allowing me to monitor all customers through the same web interface.
 

Categories and Ranking

ExtremeCloud IQ
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
76
Ranking in other categories
Network Management Applications (11th), Network Access Control (NAC) (12th), Intrusion Detection and Prevention Software (IDPS) (20th)
Ubiquiti WLAN
Average Rating
7.6
Reviews Sentiment
6.4
Number of Reviews
45
Ranking in other categories
Wireless LAN (7th)
 

Mindshare comparison

ExtremeCloud IQ and Ubiquiti WLAN aren’t in the same category and serve different purposes. ExtremeCloud IQ is designed for Network Management Applications and holds a mindshare of 2.8%, down 2.9% compared to last year.
Ubiquiti WLAN, on the other hand, focuses on Wireless LAN, holds 5.1% mindshare, down 5.9% since last year.
Network Management Applications
Wireless LAN
 

Featured Reviews

KristianLarsen - PeerSpot reviewer
Helps resolve network-related issues quickly and is reasonably priced
The tool has both advantages and weaknesses because it has several pieces of software on which it has been working because of buyouts. The tool has several branches of software versions, and you can consolidate it into ExtremeCloud, but it also has the disadvantage that sometimes people can get issues because the software on the hardware is different than they expected, especially if it is not converted to the tool used. The tool has simplified things, but it also adds a complexity that sometimes stumps some users. In the future, I think the tool’s onboarding setup of a new tenant could be smoother or faster. I also think that they could provide a simpler setup for first-level support so that it can be easier for them to have a support dashboard that would help them. I am talking about customer support organizations, so you usually have a high turnaround, but you need to have something that is easier to use and where you don't need so much training.
Gabriele-Pizzigati - PeerSpot reviewer
Managing installations through one interface enhances efficiency but AI features improvement
Ubiquiti Wireless LAN is reliable and offers a good quality product. It provides one interface to manage all installations, allowing me to monitor all customers through the same web interface. The web interface in the controller allows for quick configuration of devices with just one click, which is a significant advantage.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Comms Service Provider
9%
Educational Organization
9%
Manufacturing Company
9%
Computer Software Company
13%
Comms Service Provider
10%
Government
6%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What are pros and cons of Aruba 515 Series AP vs. Cisco Meraki or Extreme Networks?
Depends. I have personally used both Cisco and Aruba so I am familiar with them. Extreme I am not, so unless they have some feature that I need or want, I wouldn't consider them. Do you have expe...
What do you like most about ExtremeCloud IQ?
The Client 360 feature provides a comprehensive view of your clients and their activities, including the devices they use. Additionally, a feature called Network 360 offers a 360-degree view of the...
What is your experience regarding pricing and costs for ExtremeCloud IQ?
The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period. The documentation and training courses were also costly, impacting how easily I c...
Is Ubiquiti Wireless better than Ruckus Wireless WAN?
Ubiquiti Wireless is extremely easy to set up and is an excellent option for small businesses, offering enterprise features for a one-time fee and no ongoing licensing fees. Ubiquiti Wireless is ve...
Which is better - Ubiquiti WLAN or Aruba Instant?
We researched Ubiquiti and Aruba when looking for a WLAN solution. Ubiquiti offers good WLAN access both indoors and outdoors. It provides an enterprise-level WIFI while remaining cost-effective. U...
What do you like most about Ubiquiti WLAN?
Anyone can buy the product off the shelf and configure it.
 

Also Known As

Aerohive Networks, Aerohive HiveManager, HiveManager, ExtremeCloud , ExtremeSecurity
No data available
 

Overview

 

Sample Customers

Henry Ford Health System, Baltimore Ravens, Brandili, Federal University of Alagoas, CEDAE, Caxias do Sul, UNISC Concurrency, CenturyLink Field, Louisiana College, Cricket Tasmania Stadium, Moscow Internet Exchange
NASCAR Grand-AM, Maritime Parc, Outdoor Music Festival, One Republic Tour, British Armed Forces, Arcadia School District, Bartlett School District, Universidad del Azuay, Estelar Hotels, Intercontinental Bali, Moscow - Enforta, Miami - Sling Broadband, Manhattan - MST, Ecuador - Aire.EC
Find out what your peers are saying about Cisco, Hewlett Packard Enterprise, Fortinet and others in Network Management Applications. Updated: June 2025.
860,632 professionals have used our research since 2012.