CyberArk Identity vs Microsoft Entra ID comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

CyberArk Identity
Ranking in Single Sign-On (SSO)
10th
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
7th
Ranking in Access Management
8th
Average Rating
8.2
Number of Reviews
18
Ranking in other categories
No ranking in other categories
Microsoft Entra ID
Ranking in Single Sign-On (SSO)
1st
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
1st
Ranking in Access Management
1st
Average Rating
8.6
Number of Reviews
190
Ranking in other categories
Authentication Systems (1st), Identity Management (IM) (1st), Microsoft Security Suite (4th)
 

Market share comparison

As of June 2024, in the Single Sign-On (SSO) category, the market share of CyberArk Identity is 4.0% and it increased by 44.4% compared to the previous year. The market share of Microsoft Entra ID is 31.2% and it increased by 5.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO)
Unique Categories:
Identity and Access Management as a Service (IDaaS) (IAMaaS)
2.9%
Access Management
2.4%
Authentication Systems
26.6%
Identity Management (IM)
9.3%
 

Featured Reviews

MP
Mar 9, 2023
Good MFA and machine learning with single sign on capabilities and good general security
Customers primarily use the solution for multi-factor authentication and single sign on. It's good for source authentication. I do not use it personally We show the option to our clients. It helps them with security. It helps me with sales.  It helps with cyber identity and security. The…
BS
Nov 28, 2023
Reconnects Windows laptops and acts as a centralized location to access pretty much anything web-related
Since we all use Windows laptops, choosing Microsoft Entra ID made sense. I think there's a cohesivity in what Microsoft is trying to do, and Microsoft Entra ID is a very core function of that strategy. It's easier to branch out to other security products, making it easier for us to expand that landscape. Microsoft Entra provides a single pane of glass for managing user access. Because of the solution's single pane of glass, we don't have to run around to multiple places, mainly to create or remove accounts. One of our biggest issues, especially in the past few years, is turnover. Removing accounts is a big issue because we don't know where everything lies. Trying to find those little corners where access has been granted and not knowing it for a year or two after the employee has left is a huge security concern for us. Our HR department doesn't use Microsoft Entra ID yet, but the IT department extensively uses it. It saves all that account creation, and we don't have to run around to different products. The solution has saved our company at least a few hours a week. We can focus on other projects, and I can educate most of my staff who are doing it in other areas. Microsoft Entra ID has not necessarily helped our organization to save money. As a nonprofit, we didn't have any solutions, so it probably started costing us more. However, I think it's paid off just by this security nature of things and having that single pane of glass. Overall, I rate Microsoft Entra ID ten out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has machine learning and can help clients to learn the environment and understand what is happening."
"The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients."
"CyberArk Identity is a mature product."
"The tool helps with authentication. It acts as an MFA for any kind of privileged access that occurs in our organization."
"The user self-service program and the Office 365 provisioning service feature are the most valuable. It is a very easy and feature-rich solution that gives priority to the users and security."
"I like the RBAC (Role-Based Access Control). It basically involves defining various roles, and then simply assigning those roles to users."
"The feature that we find most valuable is the ability to integrate multiple IDs for on-premises Active Directory."
"The most valuable feature of CyberArk Identity is the adaptive interface."
"Very stable and scalable IAM service with good SSO and authentication features."
"It's an easy product to maintain."
"Active Directory itself is the best feature it has. It also gives us a single pane of glass for managing user access."
"It's very easy to run and it's part of their ecosystem and I don't think it's going anywhere anytime soon."
"With Azure Conditional Access you can specify network locations where you want some of the services in the organization to be available to users, and where you don't want users to have access."
"Application integration is easy. MFA and password self-service have reduced most of the supportive work of IT. We use multi-factor authentication. Every access from a user is through multi-factor authentication. There is no legacy authentication. We have blocked legacy authentication methods. For people who use the MDM on mobile, we push our application through Intune. In a hybrid environment, users can work from anywhere. With Intune, we can push policies and secure the data."
"The visibility and control for permission management are excellent."
"The single sign-on is very convenient for us."
 

Cons

"The product needs to leverage the cloud more, especially in the financial sector, where cloud adoption might be limited. Proper reporting within the cloud is essential. The tool should be more user-friendly to expedite access for users. The current agent-based system poses challenges if a user loses access to the server, making tasks difficult to perform. It should also improve technical support."
"The user interface could be improved."
"The solution could be easier to use and I found it to be very complex involving many steps."
"In terms of a governance platform, it's worth noting that CyberArk doesn't offer a particularly strong one."
"The solution's difficulty in gaining skill sets should be improved because it's a vertical product."
"We would like to see an improvement in the ability to manage mobile devices."
"The tool has issues with the third-party SMS gateway. The solution has its own SMS gateway. Integration support is a challenge when we don’t use their SMS gateway. The tool also needs to improve its scalability."
"CyberArk Identity's GUI is an area with certain shortcomings that need improvement."
"The cost of licensing always has room for improvement."
"The product takes at least ten minutes to activate privilege identity management roles."
"I faced difficulties from Micorosft's end and during the transition from Microsoft Active Directory to Microsoft Entra ID. Sometimes, some of Microsoft's documentation could be a little outdated."
"I believe it can also be integrated into other Microsoft products, as well as more integrations with other solutions."
"The solution has certain limitations. For example, it has very little governance functionality."
"The ease of use regarding finding audit information for users could also be improved."
"The role-based access control can be improved. Normally, the role-based access control has different privileges. Each role, such as administrator or user, has different privileges, and the setup rules for them should be defined automatically rather than doing it manually."
"The Azure AD Application Proxy, which helps you publish applications in a secure way, has room for improvement. We are moving from another solution into the Application Proxy and it's quite detailed. Depending on the role you're signing in as, you can end up at different websites, which wasn't an issue with our old solution."
 

Pricing and Cost Advice

"We find that the pricing and licensing of this solution is adequate, as compared to the other competitors in the market."
"I would rate the tool’s pricing a seven out of ten. The product’s pricing is expensive and is on a yearly basis. You will need to pay around 10,000 GBP for 500 users."
"CyberArk Identity is an expensive solution."
"Their pricing is obviously a lot higher than many vendors in the marketplace but their service is also unmatched."
"In terms of pricing, BeyondTrust and CyberArk tend to be more expensive, with CyberArk receiving an eight out of ten, in this regard."
"The solution is cheap and I rate its pricing an eight out of ten."
"There could be some additional costs apart from the licensing costs of the solution when you want to develop connectors in CyberArk Identity."
"There is an initial license and then there is a subscription needed."
"Azure has an educational package available for students with a variety of licenses and different software available."
"Microsoft is so expensive. You know it is expensive when a Fortune 100 company like ours is complaining about the cost. That has been a big thing for me. When I really want to use an Azure service, it is very hard for me to justify the cost, especially with Microsoft support."
"The price is affordable, and we pay around $100 per month."
"For you to make use of some of the security features, you need to upgrade your licenses. If it is possible, could they just make some features free? For instance, for the Condition Access policy, you need to set that up and be on Azure AD P2 licensing. So if they could make it free or reduce the licensing for small businesses, that would be cool, as I believe security is for everyone."
"Licenses are based on the usage. There is no cap. It's based on the number of users we provision."
"The price is fine. It's a good value for the money compared with other solutions."
"The price of the solution's license is good."
"We are currently on the education plan, so the price is slightly better than the development plan."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
14%
Manufacturing Company
8%
Insurance Company
8%
Educational Organization
27%
Computer Software Company
12%
Financial Services Firm
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about CyberArk Identity?
The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.
What is your experience regarding pricing and costs for CyberArk Identity?
Their pricing is obviously a lot higher than many vendors in the marketplace but their service is also unmatched.
What needs improvement with CyberArk Identity?
In terms of general user feedback, the more security you put in front of a user, the more they complain. So usability and the user experience are always a challenge. So there's always room for impr...
How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What do you like most about Azure Active Directory?
It is very simple. The Active Directory functions are very easy for us. Its integration with anything is very easy. We can easily do third-party multifactor authentication.
 

Also Known As

Idaptive
Azure AD, Azure Active Directory, Azure Active Directory, Microsoft Authenticator
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
Microsoft Entre ID is trusted by companies of all sizes and industries including Walmart, Zscaler, Uniper, Amtrak, monday.com, and more.
Find out what your peers are saying about CyberArk Identity vs. Microsoft Entra ID and other solutions. Updated: May 2024.
787,061 professionals have used our research since 2012.