Try our new research platform with insights from 80,000+ expert users

Cisco Umbrella vs F5 BIG-IP Local Traffic Manager (LTM) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 30, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Cisco Umbrella enhances security and productivity, reduces costs, and simplifies network management, offering significant ROI and client satisfaction.
Sentiment score
7.4
Organizations saw mixed financial results with F5 BIG-IP LTM, noting benefits in performance and security but varied financial returns.
Cisco is a big brand in the networking domain, but in security, they are pushing a lot and improving day by day.
From my point of view, the biggest return on investment when using the solution is that it makes it a lot easier to delegate some of the tasks that were traditionally used, such as building policies on the firewalls and doing it through Cisco Umbrella.
The biggest return on investment when using Cisco Umbrella for me is the ease of use of the fact that we've deployed this with our Cisco VPN Secure Client, so every computer has the Umbrella module in it.
The major return on investment is the security of our data.
 

Customer Service

Sentiment score
8.0
Cisco Umbrella provides knowledgeable support, but users desire faster response times despite high satisfaction and effective resources.
Sentiment score
6.8
F5 BIG-IP LTM support is praised for responsiveness, but users report delays with complex issues and inconsistency in non-premium support.
I would rate customer support ten out of ten due to the excellent assistance throughout the POC process.
Cisco's support is fantastic, providing assistance when needed, especially during the initial installation process.
If I don't need to go to support all the time, that means the product is working fine, so I'm very happy with them.
I would rate the technical support of F5 BIG-IP Local Traffic Manager (LTM) nine out of ten.
 

Scalability Issues

Sentiment score
8.2
Cisco Umbrella offers scalable, cloud-based cybersecurity, easily handling thousands of users and sites while adapting to organizational needs.
Sentiment score
7.5
F5 BIG-IP LTM efficiently scales for most users, though some face hardware and licensing challenges necessitating careful planning.
Cisco Umbrella scales incredibly with the growing needs of my organization.
Cisco Umbrella scales really well with the growing needs of my company, bringing the ability to ensure that people are safe and connected.
Cisco Umbrella scales effectively with the growing needs of my company; it's excellent, and I have experienced no issues.
 

Stability Issues

Sentiment score
8.3
Cisco Umbrella is praised for its stability, high uptime, minimal glitches, and seamless performance across platforms with high user satisfaction.
Sentiment score
8.0
F5 BIG-IP LTM is highly reliable with minimal downtime, swiftly resolved issues, and commendable performance in demanding environments.
I have not experienced any major stability issues with Cisco Umbrella.
Cisco Umbrella Secure Access is pretty stable in my mind, and we have not seen many glitches that would have interrupted services at customer locations.
The stability and reliability of the Cisco Umbrella platform have been great.
 

Room For Improvement

Users seek improved integrations, security features, customization, licensing flexibility, interface ease, support, pricing, and deployment for Cisco Umbrella.
F5 BIG-IP LTM is expensive, complex, lacks pay-as-you-grow, with room for improving support, integrations, and user-friendliness.
Making it more flexible and easy to deploy, particularly when integrating with other technologies like Active Directory and proxies, would be beneficial.
The product can only shield a small area, making it less effective for larger spaces or multiple users.
I have to write an email to Umbrella support to get assistance, unlike the other products where I can call the Cisco technical assistance center and get an engineer.
 

Setup Cost

Cisco Umbrella pricing is flexible yet debated, with negotiable discounts and enterprise bundles but mixed views on cost transparency.
F5 BIG-IP LTM is expensive but valued for robust security, performance, with potential savings through strategic bundling and negotiation.
We've bundled that with our firewall stuff and our VPN, which brings the price down and adds the ability to grow.
The only cost associated is the license cost unless additional solutions need to be integrated with Umbrella, which would incur extra costs.
The prices need to be lower as the current pricing is exceedingly high.
 

Valuable Features

Cisco Umbrella offers robust DNS security, easy deployment, and integration, enhancing protection and visibility for hybrid work environments.
F5 BIG-IP LTM enhances application performance with load balancing, iRules, SSL offloading, and customizable, intuitive interface for complex environments.
The DNS layer security provided by Cisco Umbrella is very effective for our security posture, offering us vast improvements in visibility over DNS queries and potential threats.
The most valuable feature of Cisco Umbrella is its DNS security.
The best possible thing is that it is very easy to deploy, easy to configure, and very fast to get onboarded with a customer because this is a cloud-based service.
One of the most beneficial features of F5 BIG-IP Local Traffic Manager (LTM) is its ability to identify compromised traffic and its capabilities in authentication.
 

Categories and Ranking

Cisco Umbrella
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
121
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Cloud Access Security Brokers (CASB) (2nd), Secure Access Service Edge (SASE) (2nd), Domain Name System (DNS) Security (1st), Cisco Security Portfolio (2nd)
F5 BIG-IP Local Traffic Man...
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
121
Ranking in other categories
Application Delivery Controllers (ADC) (2nd)
 

Mindshare comparison

While both are Enterprise Networking solutions, they serve different purposes. Cisco Umbrella is designed for Domain Name System (DNS) Security and holds a mindshare of 21.3%, down 27.2% compared to last year.
F5 BIG-IP Local Traffic Manager (LTM), on the other hand, focuses on Application Delivery Controllers (ADC), holds 15.3% mindshare, up 15.4% since last year.
Domain Name System (DNS) Security
Application Delivery Controllers (ADC)
 

Featured Reviews

Emilio Montoya - PeerSpot reviewer
Ensures internet navigation safety and boosts productivity
The features of Cisco Umbrella I prefer most are DNS protection and traffic redirect. With Cisco Talos's threat intelligence, we reduce the impact of malware traffic in our network, and we currently see the behavior of equipment and choose the correct sites. Cisco Talos has helped us reduce the impact of malware traffic. We can see the behavior and choose the correct sites. We're currently testing secure access with Umbrella in order to secure access to core applications. It's a product that the user doesn't even know is there, even though it is protecting them. It's not hard on the equipment. And, for us, it centralizes everything, which improves productivity. With the Experience Insights feature of Cisco Secure Access, we've seen impacts on the management of user connectivity by allowing us to deliver safe connectivity. We are testing the Secure Access product with Cisco Umbrella to improve our connectivity with our users in order to secure access to the corporate applications. Cisco Umbrella is in the cloud, which is nice.
Bonieber  Orofeo - PeerSpot reviewer
Identifying compromised traffic and securing data has been a significant advantage
One of the most beneficial features of F5 BIG-IP Local Traffic Manager (LTM) ( /products/f5-big-ip-local-traffic-manager-ltm-reviews ) is its ability to identify compromised traffic and its capabilities in authentication. Additionally, the security aspect of it provides a significant advantage as it helps us secure our data, which is a major investment and benefit for us. Before using this system, we had difficulties in storing our data and managing the traffic that comes in and out.
report
Use our free recommendation engine to learn which Domain Name System (DNS) Security solutions are best for your needs.
860,632 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
20%
Educational Organization
11%
Manufacturing Company
8%
Financial Services Firm
7%
Financial Services Firm
16%
Computer Software Company
13%
Government
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What do you like most about Cisco Umbrella?
Cisco Umbrella is easy to monitor, manage, and deploy.
What needs improvement with F5 BIG-IP?
The price needs improvement as it is quite costly.
What is your primary use case for F5 BIG-IP?
We're using F5 BIG-IP Local Traffic Manager (LTM) ( /products/f5-big-ip-local-traffic-manager-ltm-reviews ) for our applications and for managing our incoming and outgoing traffic.
 

Also Known As

OpenDNS
F5 BIG-IP, BIG-IP LTM, F5 ASM, Viprion, F5 BIG-IP Virtual Edition , Crescendo Networks Application Delivery Controller, BIG IP
 

Overview

 

Sample Customers

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Riken, TransUnion, Tepco Systems Administration, Daejeon University, G&T Bank, Danamon, CyberAgent Inc.
Find out what your peers are saying about Cisco, Infoblox, Palo Alto Networks and others in Domain Name System (DNS) Security. Updated: June 2025.
860,632 professionals have used our research since 2012.