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Cisco DNA Center vs Cisco Identity Services Engine (ISE) comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.4
Cisco DNA Center offers ROI through time savings despite its cost with a user rating of 4/5 to 7/10.
Sentiment score
7.1
Cisco Identity Services Engine enhances security, simplifies operations, and reduces costs while boosting productivity and ensuring regulatory compliance.
Although Cisco DNA Center is expensive, we have seen a return on investment in terms of time savings.
Sr. Director, Business Development & Sales Operations at connect professional services
Direct comparisons with Forescout reveal up to 30% to 40% difference in cost savings.
Service Line Manager (Service Operations Expert) - Network Access Control at a pharma/biotech company with 10,001+ employees
We also save money because we increased security, stopped incidents, and reduced breaches and security breaches.
Cybersecurity Team Leader at EMAK For Integrated Solutions
 

Customer Service

Sentiment score
6.2
Cisco DNA Center support is generally well-received, though some users encounter delays and desire better documentation and consistency.
Sentiment score
6.7
Cisco ISE support is highly rated for knowledge and responsiveness but struggles with response times and communication challenges.
Overall, Cisco DNA Center rates eight out of ten as a complete solution.
Sr. Director, Business Development & Sales Operations at connect professional services
The support for Cisco DNA Center is good.
Network Engineer at NGN Bilgi ve İletişim Hizmetleri
I rate the technical support as one out of ten.
Service Line Manager (Service Operations Expert) - Network Access Control at a pharma/biotech company with 10,001+ employees
Cisco support has pretty good teams for support and every time we had good answers and we could somehow solve the issues we had.
Network and Technology Information Manager at Akkodis
TAC support from Cisco is a notable feature; it provides very professional support.
Cybersecurity Team Leader at EMAK For Integrated Solutions
 

Scalability Issues

Sentiment score
7.6
Cisco DNA Center offers scalable network management with effective expansion, despite limited IPv6 support and high licensing costs.
Sentiment score
7.3
Cisco ISE supports smooth scalability for diverse enterprises, but virtualization and hardware challenges may require strategic solutions.
From my experience, we can easily manage numerous devices.
Network Engineer at NGN Bilgi ve İletişim Hizmetleri
The solution is designed for large enterprise companies.
Sr. Director, Business Development & Sales Operations at connect professional services
You can run an all-in-one deployment and switch to distributed mode as your company grows, relying on Cisco Identity Services Engine (ISE) to support your scalability needs.
Cybersecurity Team Leader at EMAK For Integrated Solutions
Factors like architecture, business nature, and legal limitations such as GDPR affect it.
Service Line Manager (Service Operations Expert) - Network Access Control at a pharma/biotech company with 10,001+ employees
However, you can have some latency issues depending on where your devices are.
Network and Technology Information Manager at Akkodis
 

Stability Issues

Sentiment score
7.5
Cisco DNA Center is generally stable, with users praising its reliability despite minor bugs and stability challenges.
Sentiment score
7.7
Cisco ISE is stable and reliable, but large deployments may face challenges, requiring proper configuration and effective support.
When we communicate problems, they solve them effectively.
Network Engineer at NGN Bilgi ve İletişim Hizmetleri
Cisco Identity Services Engine (ISE) is considered very reliable and stable.
Solution Architect, Presales Engineer at a computer software company with 51-200 employees
The stability of Cisco Identity Services Engine (ISE) is poor for certain use cases, like authentication.
Service Line Manager (Service Operations Expert) - Network Access Control at a pharma/biotech company with 10,001+ employees
Sometimes when we have upgrades or failovers with Cisco Identity Services Engine (ISE), we had some minor issues.
Network and Technology Information Manager at Akkodis
 

Room For Improvement

Cisco DNA Center needs better integration, pricing, UI, stability, deployment, reporting, training, and troubleshooting for improved usability.
Cisco ISE is hindered by complexity, compatibility issues, costly licensing, and needs improvements in usability, support, and performance.
The AI-driven insights have contributed significantly to faster troubleshooting and predictive analytics.
Sr. Director, Business Development & Sales Operations at connect professional services
The client history in Cisco DNA Center can be longer than 10 days, perhaps extending to 15 or 20 days.
Network Engineer at NGN Bilgi ve İletişim Hizmetleri
The whole setup works well with Cisco access points and Cisco switches, but when you have multiple vendors in the environment, such as HP switches or access points like Aruba, you'll find they will not work well with Cisco Identity Services Engine (ISE).
Technical Services Lead at Telenet Solutions
Pricing can be more expensive compared to other vendors, and there is a significant price gap observed, which doesn't seem justified by some specific features.
Solution Architect, Presales Engineer at a computer software company with 51-200 employees
They are very poor in asset classification and should focus on improving the preauthentication profiling, especially for NAC use cases.
Service Line Manager (Service Operations Expert) - Network Access Control at a pharma/biotech company with 10,001+ employees
 

Setup Cost

Cisco DNA Center's high costs and licensing requirements can deter smaller businesses, appealing mainly to large enterprises.
Cisco ISE pricing is complex and costly, with strong vendor partnerships needed for discounts, favoring large enterprises over smaller businesses.
Compared to other solutions like HPE ClearPass, Cisco is more costly, and the conversation suggests a possible forty percent price gap compared to competitors.
Solution Architect, Presales Engineer at a computer software company with 51-200 employees
The license costs can range between $50,000 to $100,000 per year for enterprises.
Technical Services Lead at Telenet Solutions
Cloud solutions are expensive, while on-prem setups with shared environments are cheaper but not effective.
Service Line Manager (Service Operations Expert) - Network Access Control at a pharma/biotech company with 10,001+ employees
 

Valuable Features

Cisco DNA Center provides analytics, centralized management, and enhanced security with automation, real-time monitoring, and AI-driven network insights.
Cisco ISE excels in security, network access control, and integration, offering adaptability, scalability, and centralized management for organizations.
The most valuable features include AI-driven insights which make troubleshooting much easier.
Sr. Director, Business Development & Sales Operations at connect professional services
If there is a problem, I can inspect the situation and see what is happening, which is beneficial.
Network Engineer at NGN Bilgi ve İletişim Hizmetleri
Cisco Identity Services Engine (ISE) offers authentication using RADIUS, enhancing network security by separating and segregating networks.
Technical Services Lead at Telenet Solutions
There is value because it helps us secure the network and prevents certain things from happening which could cause financial loss.
Ag Systems & Networks Head at UNBS
The adaptability of Cisco Identity Services Engine (ISE) policy enforcement can fit to the site we have depending on which kind of devices we have on site and then the needs for authentication, granting access and then assigning each device into its correct network for segmentation.
Network and Technology Information Manager at Akkodis
 

Categories and Ranking

Cisco DNA Center
Average Rating
8.0
Reviews Sentiment
6.2
Number of Reviews
43
Ranking in other categories
Network Management Applications (1st), Network Monitoring Software (18th), Network Automation (2nd)
Cisco Identity Services Eng...
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
145
Ranking in other categories
Network Access Control (NAC) (2nd), Cisco Security Portfolio (4th)
 

Mindshare comparison

Cisco DNA Center and Cisco Identity Services Engine (ISE) aren’t in the same category and serve different purposes. Cisco DNA Center is designed for Network Management Applications and holds a mindshare of 14.4%, down 28.3% compared to last year.
Cisco Identity Services Engine (ISE), on the other hand, focuses on Network Access Control (NAC), holds 22.4% mindshare, down 28.3% since last year.
Network Management Applications Market Share Distribution
ProductMarket Share (%)
Cisco DNA Center14.4%
Cisco Catalyst Center7.9%
Juniper Mist Wired Assurance5.2%
Other72.5%
Network Management Applications
Network Access Control (NAC) Market Share Distribution
ProductMarket Share (%)
Cisco Identity Services Engine (ISE)22.4%
Aruba ClearPass21.6%
Fortinet FortiNAC16.1%
Other39.9%
Network Access Control (NAC)
 

Q&A Highlights

Aymen FHOULA - PeerSpot reviewer
Senior Network Administrator at Banque de l'Habitat Tunisie
Jul 07, 2023
 

Featured Reviews

Mahir Öztürk - PeerSpot reviewer
Network Engineer at NGN Bilgi ve İletişim Hizmetleri
Client history has helped resolve past network issues more efficiently
I mostly use the client history feature of Cisco DNA Center. I didn't use the real-time monitoring capability of Cisco DNA Center because I primarily used it for client history regarding issues and problems. I don't use it for real-time monitoring. If there is a problem, I can inspect the situation and see what is happening, which is beneficial.
NF
Network and Technology Information Manager at Akkodis
Has improved authentication management and simplified visitor network access
The log capacity in Cisco Identity Services Engine (ISE) could be enhanced because today natively on the ISE can only have a look at the logs from the day before. You cannot search into the oldest logs; you have to use another tool for that. This can be blocking if you don't have any log consolidation solution. To do a search for an issue or something that happened two days ago, you cannot search directly in there. The capacity of Cisco Identity Services Engine (ISE) could be enhanced. Something between one week and one month for the log capacity would be nice.
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Answers from the Community

Aymen FHOULA - PeerSpot reviewer
Senior Network Administrator at Banque de l'Habitat Tunisie
Jul 7, 2023
Jul 7, 2023
Prerequisite: 1) ISE and Cisco DNAC are compatible versions. 2) ISE GUI password matches ISE CLI password. 3) ISE and DNAC should have full privilege Credential. 4) Enable pxGride Service. 5) Enable ERS Read/Write service. 6) ISE and DNA Should be reachable.
See 2 answers
MOHAMEDELSHERIF - PeerSpot reviewer
Senior Technical Consultant at International Turnkey Systems - ITS
Mar 9, 2023
Hi Anyman 1- first you need to enable pixgrid setting at CIsco ISE at Admin setting. 2- You Need to activate ISE as Radius in DNA Setting tab at the left corner (user name and password is any ISE administrator user ). 3- From Network Hierarchy Tab in DNA Cisco  choose ISE as your AAA server. 4- You need to create STG  group at policy tab to create the proper user grouping. 4-Then go to provision / fabric / switch interface then apply ISE as your authentication profile. Most Importantly you need to ensure that your fabric switch has DNA advantage license
VK
Senior Network Engineer at Proactive data systems
Jul 7, 2023
Prerequisite: 1) ISE and Cisco DNAC are compatible versions. 2) ISE GUI password matches ISE CLI password. 3) ISE and DNAC should have full privilege Credential. 4) Enable pxGride Service. 5) Enable ERS Read/Write service. 6) ISE and DNA Should be reachable.
 

Top Industries

By visitors reading reviews
Manufacturing Company
12%
Computer Software Company
12%
Government
10%
Financial Services Firm
6%
Computer Software Company
12%
Manufacturing Company
11%
Financial Services Firm
9%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise9
Large Enterprise25
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise32
Large Enterprise91
 

Questions from the Community

What do you like most about Cisco DNA Center?
The most valuable feature of the solution stems from the fact that it gives some kind of ease in operations, especially since our company is moving from CLI to GUI-based configuration.
What is your experience regarding pricing and costs for Cisco DNA Center?
After evaluating other solutions, we will provide feedback.
What needs improvement with Cisco DNA Center?
In my opinion, the client history in Cisco DNA Center can be longer than 10 days, perhaps extending to 15 or 20 days. I am using it in a huge factory in Turkey, and sometimes I need to see what occ...
Which is better - Aruba Clearpass or Cisco ISE?
Aruba ClearPass is a Network Access Control tool that gives secure network access to multiple device types. You can adapt the policies to VPN access, wired, or wireless access. You can securely ...
What are the main differences between Cisco ISE and Forescout Platform?
OK, so Cisco ISE uses 802.1X to secure switchports against unauthorized access. The drawback of this is that ISE cannot secure the port if a device does not support 802.1x. Cameras, badge readers, ...
How does Cisco ISE compare with Fortinet FortiNAC?
Cisco ISE uses AI endpoint analytics to identify new devices based on their behavior. It will also notify you if someone plugs in with a device that is not allowed and will block it. The user exper...
 

Also Known As

DNA Center
Cisco ISE
 

Overview

 

Sample Customers

Information Not Available
Aegean Motorway, BC Hydro, Beachbody, Bucks County Intermediate Unit , Cisco IT, Derby City Council, Global Banking Customer, Gobierno de Castilla-La Mancha, Houston Methodist, Linz AG, London Hydro, Ministry of Foreign Affairs, Molina Healthcare, MST Systems, New South Wales Rural Fire Service, Reykjavik University, Wildau University
Find out what your peers are saying about Cisco, Fortinet, NetScaler and others in Network Management Applications. Updated: December 2025.
880,315 professionals have used our research since 2012.