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BMC TrueSight Operations Management vs Cisco UCS Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight Operations Ma...
Ranking in IT Infrastructure Monitoring
28th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
50
Ranking in other categories
Application Performance Monitoring (APM) and Observability (23rd), Event Monitoring (2nd), Cloud Monitoring Software (19th), AIOps (13th)
Cisco UCS Manager
Ranking in IT Infrastructure Monitoring
17th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
27
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the IT Infrastructure Monitoring category, the mindshare of BMC TrueSight Operations Management is 0.8%, down from 1.3% compared to the previous year. The mindshare of Cisco UCS Manager is 1.4%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Srri G - PeerSpot reviewer
The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise
If I want custom monitoring across a very large estate of more than 50,000 units, the on-premise deployment gets quite slow. The on-premise product’s performance must be improved. The solution is a little obsolete. That is why the solution moved to Helix, a SaaS operating system. The SaaS platform has the features I like. There is no point in BMC expanding TrueSight Operations’ console. It's high time that BMC starts a demise path for the product and is associated only with Helix. If we need any additional function, we must switch to Helix. Since TrueSight is deployed on-premise, the scalability and usage of the product are mainly focused on providing basic features and not enhanced features like analytics or cost analysis. People should move to a SaaS platform because on-premise products have limited storage and capacity.
Edwin Mwosa - PeerSpot reviewer
Enhanced network oversight with rapid issue identification and good efficiency
We mainly use Cisco UCS Manager to integrate and manage our Cisco switches across the building. We also utilize it for network integration. It provides an integrated solution for our Cisco environment, streamlining our operations and managing multiple Cisco devices like switches and routers Cisco…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It provides common administration, and a Single Sign-On Platform with RBAC, which eases the cross launch between multiple tools"
"The most beneficial part of the product in terms of IT monitoring revolves around the areas involving automation, and it also serves as an end-to-end event management and incident management tool."
"It works irrespective of the operating system we’re running."
"The most valuable feature of BMC TrueSight Operations Management is the dashboard presentation server."
"TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great."
"What I like best about BMC TrueSight Operations Management is that it allows you to do granular monitoring and improves VM load."
"The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
"The most valuable features of BMC TrueSight Operations Management are the blackouts and event management."
"The solution is highly scalable, mainly because of the templates that make it easy for you to actually edit on the system."
"Ease of management is certainly the most valuable feature in this product."
"From a usability and functionality perspective, Cisco UCS Manager is very good."
"Cisco UCS Manager is recommended for its ease of deployment and management capabilities."
"A main feature of Cisco UCS Manager is its reliability, as all of the computing blades are in cluster mode."
"The most valuable features are flexibility and management."
"Technical support has been good so far. We haven't had any issues with them. We're satisfied with the level of service they provide our company."
"What I like most about Cisco UCS Manager is the ease of administration. It also allows the central management of maintenance, installation, and configuration activities."
 

Cons

"Application performance management (APM) is an area with certain shortcomings in the solution that needs improvement. I"
"This solution is lacking in application monitoring features. Technical support for this solution also needs improvement, particularly in product knowledge and response time."
"I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier."
"BMC TrueSight Operations Management could use some enhancements in the application visibility tools."
"BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization."
"BMC's online documentation is often incorrect or incomplete."
"Cost is an issue with BMC TrueSight Operations Management."
"We have a unique use case because BMC typically sells this solution into enterprises that are deploying it within their IT, versus to a managed services provider like us where we're supporting thousands of customers. Multi-tenancy and the scalability have been challenges along the way, as we've grown... If anything could have gone better as we were ramping this up and adding a lot of volume to it, I would say it's the scalability. That would be one thing that could be improved."
"In the next release, I would like to see improvements made to their security."
"I found it a bit of a challenge to get training on UCSM. I've been trying to get that for some time now. I feel like I have to figure it out a lot of things myself. For years I've to log calls with support whenever I've got challenges that I cannot resolve. If I had some training or more manuals, I'd be better able to handle more things on my own."
"Its user interface can be improved. It can be more user-friendly."
"The solution's pricing is high and could be reduced."
"Cisco UCS Manager is not a scalable solution because once you have 160 blades, it cannot be expanded more."
"What's lacking in Cisco UCS Manager is the performance dashboard. If a blade has any performance issues, you should be able to create a dashboard on Cisco UCS Manager. Currently, this feature isn't present."
"I want to be able to schedule multiple sequential updates in one go."
"Cisco UCS Manager should have a simplified deployment in the sense of not having multiple machines, demilitarized zones, and on-premise options."
 

Pricing and Cost Advice

"The price of BMC TrueSight Operations Management is very high. If there was more flexibility with the sizing of the licensing it would be helpful, especially during the pandemic. We have wanted to expend but the licensing cost is too high."
"We're end-of-lifeing it now. Overall, the licensing costs of BMC are a challenge for us in that they're hard costs, whereas open-source monitoring has soft costs, where it's harder to line-item."
"The solution is based on endpoints and knowledge models which can be costly."
"The only possible additional cost that I can mention, that you might not be aware of, is that it uses Oracle partitioning, if you use Oracle. There are Oracle partitioning fees that go with that."
"BMC TrueSight Operations Management is not on the cheaper side, but its pricing is on a case by case basis. Its licensing model is simple and based on the number of devices."
"It is a large, complex product. So, there is a commitment of manpower to deploy it, as it is not a cheap product."
"The tool is moderately expensive."
"It is a relatively inexpensive solution."
"Cisco UCS is more expensive than Dell and HP, but it is more reliable. I see less issues and it's quite stable."
"You buy the hardware and then you get Cisco UCS Manager for free."
"We need to take a license for each port, which amounts to a big sum."
"The pricing for Cisco UCS Manager is okay for its market, so it's a four out of five for me."
"With product discounts which can be negotiated, the product is a great value."
"Cisco UCS Manager’s annual licensing fee is expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
25%
Computer Software Company
15%
Manufacturing Company
5%
Government
5%
Computer Software Company
24%
Financial Services Firm
14%
Manufacturing Company
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BMC TrueSight Operations Management?
The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.
What is your experience regarding pricing and costs for BMC TrueSight Operations Management?
Though I have no clue about the tool's actual price, I know that it is astronomical.
What needs improvement with BMC TrueSight Operations Management?
Cost is an issue with BMC TrueSight Operations Management. Though I am not responsible for the budget, I know that it is an expensive tool set when used only for event management. The tool's issue ...
What do you like most about Cisco UCS Manager?
When one server fails, we can attach the service profile to a new server, which saves a lot of time.
What is your experience regarding pricing and costs for Cisco UCS Manager?
My experience with the pricing of Cisco UCS Manager ( /products/cisco-ucs-manager-reviews ) is that it is reasonable. Recently, we acquired an excellent bundle with significant discounts, with offe...
What needs improvement with Cisco UCS Manager?
For improvements, while the current graphical user interface is satisfactory, it could be further simplified for different tasks. While it has been improved from using Java to HTML, simplifying the...
 

Also Known As

ProactiveNet, TrueSight Operations Management
No data available
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
Management Science Associates, Peak 10, Virtual Consulting Professionals
Find out what your peers are saying about BMC TrueSight Operations Management vs. Cisco UCS Manager and other solutions. Updated: June 2025.
861,390 professionals have used our research since 2012.