BigFix vs Ivanti Patch for Configuration Manager comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

BigFix
Ranking in Patch Management
3rd
Average Rating
8.6
Number of Reviews
91
Ranking in other categories
Configuration Management (5th), Endpoint Protection Platform (EPP) (15th), Unified Endpoint Management (UEM) (4th)
Ivanti Patch for Configurat...
Ranking in Patch Management
13th
Average Rating
7.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Market share comparison

As of June 2024, in the Patch Management category, the market share of BigFix is 15.2% and it increased by 38.1% compared to the previous year. The market share of Ivanti Patch for Configuration Manager is 0.6% and it decreased by 48.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management
Unique Categories:
Configuration Management
9.6%
Endpoint Protection Platform (EPP)
0.9%
No other categories found
 

Featured Reviews

Rafael Mello - PeerSpot reviewer
Jul 11, 2022
Patch management service reliable at identifying vulnerabilities and providing recommendations
The initial setup is straightforward. It involves sizing and designing the architecture to put BigFix in place and set up the proper relays. We experienced no issues doing this. To begin the setup, we tried to identify the baseline of the customer to see how many endpoints the customer has. We also looked at the locations to know if we do need to put a low-level or top-level relay in place in each one of the data centers. In our case, as it's a huge environment, we set up two top-level relays and then a low-level relay in a different data center to not put a high load into network bandwidth when we try to transfer patches over the network.
Gaurav Chandola - PeerSpot reviewer
Nov 11, 2022
Provides detection logic that tells us which customer will record an update and is less expensive than other solutions
I haven't had experience with customer service and support, however, we did have an advisory case with one of their technical support staff. We were publishing and getting the full metadata for the patch. We were getting the full updates for the patch release. There was confusion as to why we were seeing that in the SCCM, instead of in the full metadata patch. The support person was able to help us in understanding what we were doing wrong, highlighting it could be a certificate issue. We generated a new certificate, and after they were applied, the issue was fixed. Overall, I would rate their customer service and support a five out of five.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It allows for visibility into the OT, the industrial environments, that didn't exist before which is a big piece and has benefited my organization. Second, the speed at which people can patch is night and day versus SCCM scan or another similar solution."
"The most valuable feature of BigFix is the software deployment."
"BigFix has always been easier to use when managing servers, especially when you deal with so many servers. We have 7,000. That's a lot of services to manage, and it's convenient to patch them all at once."
"Vulnerability scanning and patch automation."
"BigFix helped us to identify the compliance of devices and has also improved the way that we manage our software inventory for reporting to vendors."
"The most valuable feature for us is the ability to manage TWS, the relevance is really what sets it apart. Also, using it as a software deployment tool is the key for us."
"The older version of the tools that I use also included the connectivity aspect, and the fact that the tool now has it separate from the collection of usage data makes the deployment of these tools much easier."
"The patch management and the BigFix Inventory have been the most valuable features."
"This solution is stable."
"The most valuable feature of Ivanti Patch for SCCM is the detection logic."
 

Cons

"I'd like to see better integration, with the different applications within BigFix. Instead of sometimes feeling like four or five different applications, they need to be integrated a little better within themselves."
"I'm looking for them to make big web UI improvements."
"I would like better support on the backend."
"BigFix should improve its compatibility with other platforms, such as Linux."
"The solution could improve by adding support drivers for different systems and equipment. When you have a lot of different computers if they could fix how to install any updates, firmware, or drivers for different systems or servers it would be good."
"I would like the dashboard to be improved to show the problematic machines and good machines."
"The product is quite buggy and complicated to use."
"I would like to see different types of reporting and the ability to integrate closer with the cloud."
"In future releases, I would like to see improvements with the feature upgrade for the SCCM, which Microsoft has already integrated. Currently, Ivanti does not give us information about the enablement package."
"We have some problems with patches not installing successfully."
 

Pricing and Cost Advice

"The price of the solution is high. There are not any additional fees from the standard license."
"The cost is slightly high."
"I would stay with the Managed Virtual Server license model, which is a 1-to-1 license per OS whether it is virtual or physical."
"You are charged per server and per workstation when using BigFix. ManageEngine is a lot cheaper than BigFix. There are some additional costs, such as support."
"So, the pricing is slightly more expensive than the others. I have to keep buying licenses every time I add a new device."
"It is too costly. It is one of the best tools, but because of pricing, not all clients support it. Its licensing is on a yearly basis."
"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
"I can estimate the reduced cost of servers maintenance to approximatively $500,000."
"We do not have a license with Ivanti, instead we buy just the plugins for the consoles, making it a much less expensive option versus other solutions."
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Top Industries

By visitors reading reviews
Educational Organization
45%
Financial Services Firm
9%
Computer Software Company
7%
Government
7%
Financial Services Firm
18%
Government
13%
Computer Software Company
11%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing one out of ten.
What needs improvement with BigFix?
The solution’s pricing could be improved.
What do you like most about Ivanti Patch for SCCM?
The most valuable feature of Ivanti Patch for SCCM is the detection logic.
What is your experience regarding pricing and costs for Ivanti Patch for SCCM?
We do not have a license with Ivanti, instead, we buy just the plugins for the consoles, making it a much less expensive option versus other solutions.
What needs improvement with Ivanti Patch for SCCM?
Ivanti Patch is missing some of the capabilities that SCCM has. Anytime we have upgrades, in-place upgrades, or any deployment through Ivanti, it is missing the full features that can be leveraged ...
 

Also Known As

Tivoli Endpoint Manager
Patch for SCCM, Shavlik Patch for SCCM, Ivanti Patch for MEM
 

Learn More

Video not available
 

Overview

 

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
University of Pittsburgh
Find out what your peers are saying about BigFix vs. Ivanti Patch for Configuration Manager and other solutions. Updated: May 2024.
787,061 professionals have used our research since 2012.