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Avanan vs Trend Micro Email Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.4
Avanan improved email security, reduced phishing, increased user trust, enhanced mobile protection, and boosted ROI and revenue growth.
Sentiment score
5.9
Trend Micro Email Security offers 800% ROI and cost savings, outperforming competitors with enhanced protection, especially in sensitive industries.
Since Trend Micro launched in the Pakistani market, it has offered a great return on investment with competitive financial costing.
SOC Team Lead at a security firm with 51-200 employees
 

Customer Service

Sentiment score
8.1
Avanan's customer service is highly responsive, professional, and proactive, with excellent communication and extensive support staff knowledge.
Sentiment score
7.0
Trend Micro Email Security is praised for effective, responsive support, though some users note delays in less critical cases.
We have local support here as well, with local Trend Micro engineers that visit the site whenever there is a high escalation case, arriving within hours if there is a geolocation difference, or within five to six hours.
SOC Team Lead at a security firm with 51-200 employees
Clients are generally very satisfied with the various types of support available.
CEO at Haniya Technologies
The area of support that requires improvement would be the response time.
Senior Engineering Director at a insurance company with 201-500 employees
 

Scalability Issues

Sentiment score
8.2
Avanan integrates with Office 365 and Google, praised for scalability, admin capabilities, and efficient email protection across diverse organizations.
Sentiment score
7.7
Trend Micro Email Security is scalable with flexible licensing, suitable for enterprises handling large volumes of emails efficiently.
All of the SaaS modules I've worked with are highly scalable, and I do not face any reliability or availability issues while scaling.
SOC Team Lead at a security firm with 51-200 employees
We have a company that sends almost 2,000 to 3,000 emails per hour or more.
Cybersecurity Engineer with 11-50 employees
If you purchase credits in bulk, you can use them for any kind of solution.
Deputy General Manager at Tata Communications Ltd
 

Stability Issues

Sentiment score
8.5
Avanan is highly praised for its stability, efficiency, security, minimal maintenance, seamless Microsoft 365 integration, and reliable AI-based scanning.
Sentiment score
8.0
Trend Micro Email Security is praised for stability and reliability, highly rated despite minor integration and occasional glitches.
Once your MX record and all configurations are in place, you don't experience downtime.
SOC Team Lead at a security firm with 51-200 employees
I have never experienced downtime with this platform.
Cybersecurity Engineer with 11-50 employees
 

Room For Improvement

Users feel Avanan needs improvements in Active Directory dependency, email quarantining, AI logic, training, UI, performance, pricing, mobile app, and integrations.
Trend Micro Email Security needs better phishing detection, user-friendly interface, and improved scalability, support, and integration capabilities.
If there is a product that can provide a centralized view Trend Vision One does, it really grabs the customer's interest because customers usually don't have to buy separate EDR, XDR, or SIEM solutions or a console for their SOC analyst or email security team.
SOC Team Lead at a security firm with 51-200 employees
I would apply different policies to classify or categorize emails such as spam or not spam and inspect the content of the email and attachments to check for viruses or malware.
Network And Security Architect Consultant at AssurOne Group SA
The company also needs to work on pricing because it is quite costly compared to other products.
CEO at Haniya Technologies
 

Setup Cost

Avanan provides flexible pricing for Office 365, with straightforward setup and costs between $4 to $8 per user.
Trend Micro Email Security costs about $6,000 annually for 300 users, valued for its flexibility, support, and security.
Prices range from 11 to 12 dollars for licenses and can fluctuate up and down.
CEO at Haniya Technologies
A great benefit is that if you buy a license for 100 servers and 100 mailboxes, and if your mailboxes increase to 120 while your servers decrease to 80, you can reallocate credits from unused email security to your mailboxes.
SOC Team Lead at a security firm with 51-200 employees
This is the biggest consideration companies think about when deciding to implement Trend Micro Email Security.
Cybersecurity Engineer with 11-50 employees
 

Valuable Features

Avanan provides advanced malware and phishing detection, 24/7 cloud protection, easy integration with Microsoft 365, and ensures secure communications.
Trend Micro Email Security ensures strong protection against spam and phishing with seamless management, scalability, and advanced features.
It does provide me with centralized visibility and management across protection layers. It can integrate all of the separate EDR, XDR, or SIEM solutions, and if you have cloud security applications, all can be integrated and viewed in a single console.
SOC Team Lead at a security firm with 51-200 employees
When we implemented Trend Micro Email Security, we found that about 80% of emails were blocked because they are phishing and spam.
Cybersecurity Engineer with 11-50 employees
The product is quite strong, and that is one reason most clients are replacing their existing email security solutions with it.
CEO at Haniya Technologies
 

Categories and Ranking

Avanan
Ranking in Email Security
16th
Average Rating
9.2
Reviews Sentiment
7.8
Number of Reviews
18
Ranking in other categories
Data Loss Prevention (DLP) (28th)
Trend Micro Email Security
Ranking in Email Security
12th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
33
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Email Security category, the mindshare of Avanan is 2.9%, down from 3.8% compared to the previous year. The mindshare of Trend Micro Email Security is 1.9%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Market Share Distribution
ProductMarket Share (%)
Trend Micro Email Security1.9%
Avanan2.9%
Other95.2%
Email Security
 

Featured Reviews

Robert Melendez - PeerSpot reviewer
Vice President Information Technology at Makeready
Enhances email security and has a very simple and easy-to-use UI
Spam protection is the most valuable feature. We have implemented the tool to enhance our email security. It helps prevent phishing attacks. The anomaly detection capabilities are baked into the security platform. The product integrates wonderfully with Microsoft 365. It's built right on a cloud platform and works almost natively. The solution has a very simple and easy-to-use UI. The tool appears extremely powerful and has a good solid feature set. It catches things that are bad for my environment. The user interface is good the way it is. If the solution continues down that path, I see no problems with the way it is going. It feels like a mature product.
AsadAli - PeerSpot reviewer
SOC Team Lead at a security firm with 51-200 employees
Centralized protection has transformed email security and incident investigations by reducing false positives and improving behavioral threat detection
The challenges include the challenge of finalizing a product that has all the security features or capabilities that are usually required. For example, if there is an EDR platform that's just monitoring IDS signatures, it won't be as beneficial as one with behavioral monitoring and other critical aspects required according to the best practices of the industry. Additionally, if there is a product that can provide a centralized view Trend Vision One does, it really grabs the customer's interest because customers usually don't have to buy separate EDR, XDR, or SIEM solutions or a console for their SOC analyst or email security team. These challenges consist of managing multiple teams and products. Trend Micro Email Security comes in and solves these problems.Trend Micro Email Security is generally a bit more difficult to implement compared to the rest of the solutions such as network security modules or EDR modules, which are much easier. Trend Micro Email Security has some complexities in implementation, but there aren't any significant shortcomings that require Trend Micro to improve.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Construction Company
7%
Financial Services Firm
7%
Manufacturing Company
7%
Computer Software Company
12%
Financial Services Firm
8%
Manufacturing Company
7%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise8
Large Enterprise6
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise6
Large Enterprise7
 

Questions from the Community

What do you like most about Avanan?
Spam protection is the most valuable feature.
What needs improvement with Avanan?
Avanan doesn't cover certain tool segments. Barracuda provides backup and retention of emails and Microsoft 365’s backup and retention services. I've brought this up with the vendor. They told me t...
What do you like most about Trend Micro Email Security?
The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration capabilities are great.
What needs improvement with Trend Micro Email Security?
Trend Micro Email Security reduces noise from false positives by deploying the solution in staging mode or learning mode to learn all traffic and compare it with signatures in the database. Sometim...
What advice do you have for others considering Trend Micro Email Security?
I am using Trend Vision One sensors. I am using the cyber risk exposure management, CREM capability. CREM is a solution called Splunk, which I use with XDR, Trend Micro, along with different securi...
 

Overview

 

Sample Customers

Bethel School District, ServiceSource, Capital Caring
MedImpact Healthcare Systems, Air21, Azra Solutions, CBOSS, De Montfort University, Depaeuw, DHR Health, Fukui University Hospital
Find out what your peers are saying about Avanan vs. Trend Micro Email Security and other solutions. Updated: December 2025.
880,315 professionals have used our research since 2012.