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Automox vs Cisco Secure Endpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Automox delivers significant ROI by streamlining operations, reducing costs, improving compliance, and enhancing efficiency through automated patch management.
Sentiment score
7.4
Cisco Secure Endpoint enhances productivity and reduces costs by streamlining threat detection, integrating tools, and minimizing manual intervention.
 

Customer Service

Sentiment score
1.0
Automox's technical support is praised for quick, expert issue resolution and superior, attentive service compared to larger companies.
Sentiment score
6.1
Cisco Secure Endpoint support is praised for responsiveness and expertise, providing quick issue resolution and valuable user guidance.
They are really good because they don't take five days to get back to me; they respond within 24 hours with really good information.
Cisco has good technical support, especially considering these are newer solutions compared to traditional routing and switching products.
 

Scalability Issues

Sentiment score
1.0
Automox offers effective scalability for managing thousands of devices, though some experience console load time issues.
Sentiment score
8.4
Cisco Secure Endpoint is scalable, integrates with SecureX for efficient management, and supports diverse industries without extra resources.
Cisco Secure Endpoint is definitely scalable.
 

Stability Issues

Sentiment score
1.0
Automox is stable and reliable, with improved uptime and proactive incident response, ensuring minimal downtime and consistent system health.
Sentiment score
6.5
Cisco Secure Endpoint is highly stable, reliable, and trusted for performance, earning high ratings from users in various enterprises.
We have not encountered any problems.
 

Room For Improvement

Automox users desire improved multi-organization management with profile sync, detailed reporting, enhanced automation, and reduced bandwidth for updates.
Cisco Secure Endpoint requires better integration, reporting, and UI enhancements, alongside improved pricing, AI capabilities, and IoT support.
The forensic capabilities need enhancement, especially for deep forensic data collection.
 

Setup Cost

Automox offers competitive, cost-effective pricing with a $2 per-endpoint fee and a free trial for evaluation.
Cisco Secure Endpoint offers competitive and flexible pricing with value-rich features, despite some complexity in licensing.
Cisco is aggressive in pricing, making it competitive and sometimes even cheaper than other good products like CrowdStrike, Microsoft Defender, or SentinelOne.
 

Valuable Features

Automox is a cloud-based platform offering cross-platform patching, task automation, intuitive interface, and scalable remote management.
Cisco Secure Endpoint provides advanced security features, cross-platform support, and ease of use with strong threat intelligence and support.
Cisco Secure Endpoint is very good in machine learning, which allows it to secure offline contents even if not connected to the internet.
 

Categories and Ranking

Automox
Ranking in Endpoint Protection Platform (EPP)
37th
Average Rating
9.0
Reviews Sentiment
2.4
Number of Reviews
11
Ranking in other categories
Vulnerability Management (29th), Enterprise Mobility Management (EMM) (11th), Patch Management (13th)
Cisco Secure Endpoint
Ranking in Endpoint Protection Platform (EPP)
26th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
49
Ranking in other categories
Endpoint Detection and Response (EDR) (20th), Cisco Security Portfolio (6th)
 

Mindshare comparison

As of September 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Automox is 0.3%, up from 0.2% compared to the previous year. The mindshare of Cisco Secure Endpoint is 1.5%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Cisco Secure Endpoint1.5%
Automox0.3%
Other98.2%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Jack Leung - PeerSpot reviewer
Easy to use and deploy agents but needs more stability
We just need to deploy the agent to the endpoints. We don't need to set up anything. For a single agent, it takes one or two minutes. However, we deployed globally, and you need to take into consideration the time it will take to deploy across each endpoint. It's very simple to deploy. We had three or four engineers take care of the implementation.
Mark Broughton - PeerSpot reviewer
Tighter integration with Umbrella and Firepower gave us eye-opening information
We were using a third-party help desk. One of the ways that they were fixing problems was to delete the client and then add the client back if there was an issue where the client had stopped communicating. Any improvement in the client communicating back to the server would be good, particularly for machines that are offline for a couple of weeks. A lot of our guys were working on a rotation where the machine might be offline for that long. They were also terrible about rebooting their machines, so those network connections didn't necessarily get refreshed. So, anything that could improve that communication would be good. Also, an easier way to do deduplication of machines, or be alerted to the fact that there's more than one instance of a machine, would be useful. If you could say, "Okay, we've got these two machines. This one says it's not reporting and this one says it's been reporting. Obviously, somebody did a reinstall," it would help. That way you could get a more accurate device count, so you're not having an inflated number. Not that Cisco was going to come down on you and say, "Oh, you're using too many licenses," right away. But to have a much more accurate license usage count by being able to better dedupe the records would be good. I also sent over a couple of other ideas to our technical rep. A lot of that had to do with the reporting options. It would be really nice to be able to do a lot more in the reporting. You can't really drill down into the reports that are there. The reporting and the need for the documentation to be updated and current would be my two biggest areas of complaint. Also, there was one section when I was playing with the automation where it was asking for the endpoint type rather than the machine name. If I could have just put in the machine name, that would have been great. So there are some opportunities, when it comes to searching, to have more options. If I wanted to search, for example, by a Mac address because, for some reason, I thought there was a duplication and I didn't have the machine name, how could I pull it up with the Mac address? When you're getting to that level, you're really starting to get into the ticky tacky. I would definitely put the reporting and documentation way ahead of that.
report
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Government
9%
Manufacturing Company
8%
Financial Services Firm
7%
Computer Software Company
21%
Manufacturing Company
9%
Government
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise1
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise14
Large Enterprise21
 

Questions from the Community

What needs improvement with Automox?
I wouldn't be able to tell you how Automox can be improved; it seems to work very nicely already.
What is your primary use case for Automox?
We use Automox to maintain the software on all our computers. We were using Qualys before and we're still using it, but we found Qualys to be a little bit lacking since it wasn't really eliminating...
What advice do you have for others considering Automox?
Since switching over from Qualys, we have seen no positive impacts for our organization other than being able to update the applications on an endpoint. We haven't used Automox's reporting capabili...
What do you like most about Cisco Secure Endpoint?
The product's initial setup phase was very simple.
What is your experience regarding pricing and costs for Cisco Secure Endpoint?
Cisco is aggressive in pricing, making it competitive and sometimes even cheaper than other good products like CrowdStrike, Microsoft Defender, or SentinelOne.
What needs improvement with Cisco Secure Endpoint?
Cisco Secure Endpoint lacks features like DLP which other vendors offer. XDR is new, so integration capabilities with third-party tools need improvement. The forensic capabilities need enhancement,...
 

Also Known As

No data available
Cisco AMP for Endpoints
 

Overview

 

Sample Customers

Information Not Available
Heritage Bank, Mobile County Schools, NHL University, Thunder Bay Regional, Yokogawa Electric, Sam Houston State University, First Financial Bank
Find out what your peers are saying about Automox vs. Cisco Secure Endpoint and other solutions. Updated: September 2025.
867,497 professionals have used our research since 2012.