Akamai Enterprise Application Access vs Zscaler Zero Trust Exchange comparison

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Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Lookout
Sponsored
Ranking in ZTNA as a Service
13th
Ranking in Secure Access Service Edge (SASE)
18th
Average Rating
7.2
Number of Reviews
5
Ranking in other categories
Secure Web Gateways (SWG) (24th), Mobile Data Protection (7th), Cloud Access Security Brokers (CASB) (12th), Threat Intelligence Platforms (18th), Endpoint Detection and Response (EDR) (43rd), Mobile Threat Defense (2nd), ZTNA (10th)
Akamai Enterprise Applicati...
Ranking in ZTNA as a Service
14th
Ranking in Secure Access Service Edge (SASE)
21st
Average Rating
9.0
Number of Reviews
3
Ranking in other categories
Cloud Access Security Brokers (CASB) (15th), Access Management (18th)
Zscaler Zero Trust Exchange
Ranking in ZTNA as a Service
1st
Ranking in Secure Access Service Edge (SASE)
3rd
Average Rating
8.4
Number of Reviews
35
Ranking in other categories
No ranking in other categories
 

Featured Reviews

AP
May 23, 2023
User-focused design makes it easy to understand, and operations running in background provide peace of mind
In any of the discussions that we've had with their technical teams, they have been very knowledgeable and helpful in certain aspects. They have a lot of partnerships, from what we can tell, and that does start to make the waters a little bit murky. They have third parties that provide functionality and there is a concern that we're going to be bounced around between five different groups to get help for a problem. If you describe it incorrectly, all of a sudden you're with a group that can't help you and they have to forward you to another group. They have been very responsive and super helpful when it comes to any of the issues we've identified. Still, that concern about being bounced around between multiple partners detracts from the overall experience.
Bill Lee - PeerSpot reviewer
Feb 23, 2023
Very scalable, convenient, and stable protection against attacks
Our company uses the solution as a cloud perimeter and VPN. We don't need to use on-premises devices to open firewalls to inbound or outbound traffic.  The solution is very convenient and stable because you don't have to worry about attacks to public IPs or public networks.  The solution has two…
Inderjeet Singh - PeerSpot reviewer
Jul 6, 2022
Good web filtering and good internet security notifications with a nice interface
I use the solution primarily for security purposes. We are blocking other sites which are not SSL in our Indian organization. We are refusing authorization for users to access unauthorized sites. We are blocking through Zscaler. It’s for web filtering Many of us are working from home, and we are…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The solution is stable."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The capability of Akamai Enterprise Application Access is what you're looking for, it's giving you the service that you're looking for. It's simple and doesn't use an agent. It uses LCSD responders, and they have a lot of services around the globe. That's the reason that we were very interested in using it because it has a lot of coverage. This is because it's under the GDS umbrella."
"The solution is very convenient and stable because you don't have to worry about attacks to public IPs or public networks."
"Application Access's most valuable feature is the accessibility of enterprise tech protection."
"What I find most valuable in Zscaler Private Access is that it's a VPN. Its connectivity as a VPN is its most valuable feature."
"The most valuable feature is its ability to establish connectivity for remote users and remote endpoints. It offers a high level of granularity compared to typical VPNs, which also encapsulate a lot of I/O."
"The ZPA is a unique feature which offers VPN along with all the additional security needed."
"The VPN is great for the stability on offer and for the cloud updates and insights you can get."
"I find all Zscaler Private Access features valuable because each replaces flawed technologies, such as EPAs being replacements for VPN and PR as a replacement for PAM, so I can't mention only one valuable feature. Overall, Zscaler Private Access is a good solution."
"The product's most valuable features are cloud-based services and secure internet access. We don't have to set up any physical appliances."
"It does the job. What it is needed for. I can use it for VPN, I can use it for secure connections, I can use it as a firewall. So the solution does the job."
"Users get direct secure access to applications over the internet."
 

Cons

"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"The technical enablement sessions are quite limited, and Akamai could help by providing more of them."
"The solution has two agents so should combine its enterprise application and security access into one agent."
"We need another approach to bring the solution to the cloud. In addition to Access Management, we would like to see if we can jump into Directories. I think ADs are going to go away and everything is going to be cloud-based and minimize the use of ADs because of the cost and some other dependencies to the cloud. Every time you buy AD it is more hardware, and everything's changing to software. The network's changing, the applications are changing, and for IT it is hard to keep up with it."
"Setup is a bit complex because there are many steps that need to be taken before onboarding and activating the solution."
"There is improvement in enhancing proper manageability, policies, and logs. So, log management could be improved."
"The pricing for Private Access seems to be on the expensive side, and I believe they should consider making it more competitive with other solutions."
"An area for improvement would be the ease of configuration."
"The DX layer could be better if it had improved visibility."
"It has a limitation, if you are creating a rule or something for a web application or something, you could only add five users, not more than that. Five or four users are only included in a rule. If you want to create a rule for more than five or four users, you have to go through other methods, not particularly with the application. Working within the application with this method would be quite easy as compared to listing a URL or a normal IP address."
"We faced certain migration and implementation challenges in executing the tasks, so I would suggest improvement related to the stability of the solution."
"Sometimes applications crash on some machines, and we’d like Zscaler to give us some information as to why that may have happened. We’d like more detailed reports."
 

Pricing and Cost Advice

"Lookout is definitely on the lower end when it comes to price point and that seems to be the only differentiator. The technology is in place in this space and it's really about who is coming in at the better price point now."
"The pricing is fair; it's comparable to our previous solution, and we carried out multiple POCs and POVs (proof of value). The product is worth the money we pay for it."
"The licensing costs are good. Prisma has much more options and support for security, but it has a higher cost. For example, Lookout costs 2/3rd of Prisma's licensing price."
"In terms of feature performance versus cost, they're a good value."
"The license can be shared based on the number of active users."
"The price is great it is all-inclusive, they use an enterprise cost model. That's what we like compared to other users. This is one of the main attractions of Akamai Enterprise Application Access. It's already an enterprise cost model established with us for services."
"Licensing is based on user count."
"It has been relatively reasonable for what it does. Some of the additional license costs based on the advanced next-generation firewall functions are quite high, and they should have certain features ready and available as a baseline rather than having to purchase additional licenses for it. Overall, the cost seems reasonable."
"Zscaler SASE software is quite expensive compared to other solutions"
"The solution is expensive."
"My company is a Zscaler Private Access partner, so the customers pay for the license fees."
"Pricing for Zscaler Private Access is moderate. It's acceptable, though I can't give you the exact price currently. It's not too expensive, and on a scale of one to five, I would rate it a four out of five in terms of pricing."
"In terms of market positioning, I would describe Zscaler Private Access as offering optimal pricing. Based on our experience, Cato Networks tends to be slightly more expensive."
"The cost is expensive. It depends on the number of users."
"The price is competitive."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Manufacturing Company
10%
Financial Services Firm
10%
Government
6%
Computer Software Company
16%
Manufacturing Company
12%
Financial Services Firm
12%
Healthcare Company
6%
Computer Software Company
18%
Financial Services Firm
11%
Manufacturing Company
10%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Lookout?
The licensing costs are good. Prisma has much more options and support for security, but it has a higher cost. For ex...
What needs improvement with Lookout?
The solution could improve identity integration as well. Zero trust, it's a good start as a zero-trust solution. More...
What do you like most about Akamai Enterprise Application Access?
The solution is very convenient and stable because you don't have to worry about attacks to public IPs or public netw...
What is your experience regarding pricing and costs for Akamai Enterprise Application Access?
The license can be shared based on the number of active users. If you have 5,000 users but only 1,000 active users at...
What needs improvement with Akamai Enterprise Application Access?
The solution has two agents so should combine its enterprise application and security access into one agent. It is mo...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...
What do you like most about Zscaler SASE?
The most valuable features of Zscaler Private Access are reliability, scalability, and availability.
What is your experience regarding pricing and costs for Zscaler SASE?
Zscaler SASE is quite expensive compared to other solutions. The price is not fixed and it does not include all of th...
 

Also Known As

CipherCloud
Soha
Zscaler SASE
 

Overview

 

Sample Customers

Bugcrowd, InPowered, Spirent Communications
Siemens, AutoNation, GE, NOV
Find out what your peers are saying about Akamai Enterprise Application Access vs. Zscaler Zero Trust Exchange and other solutions. Updated: May 2024.
787,779 professionals have used our research since 2012.