Zoom Reviews

The primary use case of this solution is for video calling, web, and group meetings.

The most valuable feature is push notifications. We use it as a user and Zoom has the option to control the entire meeting with the push notifications. One person can control the entire meeting, which is quite handy for an organizational meeting. 

For personal meetings, the screen-sharing and the quality of the video is great.

The interface is easy to understand, and easy to use.

For those who cannot purchase the ID, they have a time limit of 40 minutes. They should consider increasing the time limits for free users.

I am from India, and here we have students who are using Zoom for their college classes or science classes. If they would increase the video times then it would increase their market size. Once they have more time, they can use it more often and could possibly decide to purchase the paid version.

The backgrounds are a bit dull. I would like to see some improvements made to the backgrounds that are available.

We started using the free version of Zoom a year ago, but only just made the official purchase one month ago.

We have been using the Business Zoom in full for the last month.

It's a stable solution. We don't have any issues connecting.

This solution is scalable.

We have 500 employees who are using it. It is being used extensively in our organization right now as everyone is working from remote locations.

In India, the COVID lockdown is increasing every month. The chances are that we will be increasing our account users.

I have not spoken with anyone in the technical support team. We have our own IT department and go directly to them if we have any issues.

Previously we were using Join Me. The interface was poor and we were having many issues during web calls and group meetings. We switched to using Zoom and the experience has been very good.

We have also used Skype, Skype for Business, and some other tools. Zoom is easier.

I have used Hangouts Meet and when you increase users the video quality deteriorates and you will face many issues.

There is a free version available with time limits.

Depending on the company budget, this would be a great solution to use. It's user-friendly and the video quality is very good. The bandwidth it requires is good, and you can continue with your meetings without any issues.

Compared to other products on the market, this is a very good solution. There are very few options available that have a good interface that is easy to use and understand with good video calling.

I would rate this solution a nine out of ten.

Most collaboration tools share common features. Recently, Zoom has increased the number of concurrent users for collaborative purposes. Previously, the limit was 50, but now it's 10,000. You can host multiple thousand people with a licensed or free version. This is beneficial because both teams and individuals can use the service. Zoom has aimed to cater to both corporate sectors, where licences are prevalent, and individuals who may be using the free version, such as students, faculty, or small to medium enterprises.

The video quality and stability of Zoom are good, but they depend on the communication network and backbone infrastructure. Sometimes, when we use Zoom and don't have a good backbone facility, there can be issues. Zoom provides different background screen functionalities for privacy protection. These are standard functions worldwide. You can opt for new backgrounds, customise settings, and establish privacy preferences. In terms of collaboration and reviewing, Zoom offers standard features similar to other collaboration tools.

Zoom has frequent updates, occurring every week or twice a week. This poses a significant issue because sometimes when we attempt to initiate a call, the system begins an upgrade process, taking at least 30 seconds and sometimes up to two minutes. This unscheduled upgrade can be inconvenient for users, as they must wait for the update to complete.

When users who don't have the plugin available, they sometimes encounter difficulties using the browser-based system. They don't need to download any additional applications for the purpose of meeting. Zoom should invest more in this area.

Secondly, the primary target customers are the enterprise or business sectors, rather than students. Microsoft is heavily targeting the business sector. However, if these users eventually adopt Zoom for educational purposes, they will need to use the same application.

I have been using Zoom for 3-4 years. We are using this latest version of the solution.

The product is stable.

I rate the solution’s stability an eight out of ten.

The solution’s scalability is high. if you record everything, It's encrypted. It is in the Oracle database, which is a piece of mind for me that my communication, my recording should not be. Security breach should not be there. I can set all the security parameters accordingly.

200+ users are using this solution. We are using two hours a day.

I rate the solution’s scalability a seven out of ten.

We used the Microsoft team because it is built-in hardware and is easy to manage.

The initial setup is easy and takes very little time since It is a simple configuration. Zoom has a backend agreement with Oracle. Oracle is managing end-to-end infrastructure and cloud services of Zoom. Any user can deploy the solution depending on their expertise.
It is managed or maintained by Oracle and Zoom itself but on the client side, updates are a bit annoying.

Overall, I rate the solution an eight out of ten.

Zoom is interoperable and user-friendly.

It would be great if Zoom could continue to enhance all of its features to keep up with other solutions on the market. The free version of Zoom could be improved and offer more functionality. We would also like to have whiteboard and drawing functionality. 

We have used this solution for three years. 

This is a stable solution. 

This is a scalable solution but I am not sure how many users it is possible to have on one call. 

The technical support for this solution is good. 

Positive

The initial setup is straightforward. 

I would rate this solution a nine out of ten. 

I primarily use Zoom for conferencing. 

I don't have a problem with the pricing. 

I'm not a really technologically sophisticated user. I just use it. From my point of view, if I can use it, it's likely very straightforward. 

It's very helpful for communicating with others.

It's hard for me to find where the button is in order to start a call. The setup could be a bit simpler. That's it. Everything else is pretty simple.

I'd like for there to be more integrations possible in the future.

If there was an easy way to share files, that would be ideal.

They could improve their permission settings a little bit.

I've used the solution for one year. It hasn't been that long. 

The initial setup is a bit difficult in that I always have trouble finding the button to initiate the process.

The pricing is decent and I don't consider it to be overly expensive. 

I'd rate the solution at an eight out of ten. It's very useful for conferencing and works well, however, there's always room for improvement.

I'm just a customer and an end-user.

We use Zoom for a remote session to support the technology that we sell to the customer, team sessions, and presentations in the company.

The most valuable features of Zoom are the very stable video and audio, the quality of the voice is good, and it is very easy to connect to the sessions. This is also the reason why we use Zoom.

I have read some news about Zoom being a little bit insecure, but when we never had any issue with it. They can improve by making the sessions more secure.

There are some occasions when Zoom crashes with the antivirus application, but it is easy to resolve.

I have been using Zoom for approximately one year.

The solution is stable.

I have found the solution to be scalable.

We have 10 people in my organization that is using Zoom. We all use it. We do not plan to increase usage.

We previously used WebEx, but for me, the application is too heavy. We needed to close many applications in Windows before we could use WebEx. We also used Microsoft Teams, which I did not like. I felt that the video and the voice were too slow with a lot of latency.

The installation is simple.

We purchased a license for Zoom.

I would suggest those who might be interested in Zoom try out the demonstrations version. The solution is easy to use.

I rate Zoom a ten out of ten.

We're a small company, around 65 people. Some are external consultants and the rest are employees. We've been using Zoom since well before the pandemic. I'm the RPA operations manager and we're a customer. 

We're a remote organization, so the ability to have video conferencing is very helpful, both internally and externally with our clients. Not everything requires face to face or video conferencing, but it's nice to have that ability and on the current outlook of the world, I think it's going to be the way to go in the future. 

I like Zoom because you can record your sessions. You have the option to be able to select whether or not your audio is through your laptop or through your phone and you have different recording options. You can record with or without sound. We have the option to use the free 40-minute sessions or to pay for anything longer. One of the benefits of the 40 minute free sessions is that anyone can access them and it's great for short meetings. Also, Zoom recently implemented a Microsoft Office add-in, which means you can now schedule Zoom meetings without having to go into the Zoom app.

The one thing I don't like is that they now require you to have a password for every meeting and when I'm just dealing with my staff, where I want to have a conversation but not necessarily a meeting. I know this was implemented due to security concerns, but I don't necessarily like it or need it for everything. That's the only thing I've come across that I didn't really care for, especially in cases where I'm not really using it for a video conference, but for a conference line. 

Our company has been using this solution for about a year. 

The solution is currently handling hundreds of thousands of people across the country and across the world so it's pretty stable.

There isn't really an issue of scalability as we don't maintain it and each individual contractor or employee downloads their own version. When updates comes through, we'll get a patch or  a new version and they'll be required to upload or install it before they can continue using the solution, like with any other product.

I've never used technical support. 

I like Zoom better than WebEx or Skype. We're dealing with people all over the world, so specifically when we're connecting to Columbia or South America, Skype doesn't hold up well, Zooms' clarity seems to be much better. I think the connectivity of Zoom is better. 

The initial setup is very straightforward and simple - download it and you're off to the races.

I would rate this solution a 10 out of 10. 

I use Zoom for scheduling work meeting purposes.

The product's most valuable features are chat and video streaming.

There must be an option to ask permission from the host to record the Zoom meeting. 

We have been using Zoom for more than a year. We are using the latest version.

I rate Zoom's stability a nine out of ten.

The product is highly scalable. I rate its scalability an eight out of ten. Our organization has more than ten users, and we use Zoom at least once a week. I might plan to increase the usage depending on the business requirements.

I have used Skype before. Later, I switched to Zoom, which is more convenient, easy to use, and set up. It has multiple options for chat. It also has more features overall compared to Skype.

The initial setup is easy. I rate the process a nine out of ten. It takes ten minutes to complete. I implement the updates manually.

I rate the product's pricing a seven out of ten. It is not affordable for small businesses.

I have evaluated Microsoft Teams. In comparison, Zoom is convenient to use.

I rate Zoom an eight out of ten.

We use Zoom for meetings, conferencing, and presentation purposes. We use it for end-user management as well.

Zoom has all the essential features.

The platform's feature for screen sharing needs improvement. We should be able to pause it while checking emails or messages in a meeting room, similar to Webex.

We have been using Zoom for a couple of years.

It is a stable product.

We have 4,000 to 5,000 Zoom users in our company. It works fine in terms of scalability. We have plans to increase the number of users.

Different organizations use different collaboration tools. I use Zoom as it is easy to use, and my current organization uses it. I use Webex and Teams as well.

The initial setup is easy. It requires five to ten minutes to complete. We need to download it on our system, register, and install it.

We implemented the product in-house.

I recommend Zoom to others and rate it an eight out of ten.