Zoom Reviews

Our primary use case for Zoom is for conducting meetings and attending virtual learning sessions.

The platform's most valuable features are collaborative video call and chat functionality.

The product's interface needs enhancement.

We have been using Zoom for many years.

It is a stable product. I rate it a ten out of ten.

The platform is capable of handling around many hundred users.

We used Microsoft Teams before.

Zoom is easy to install.

I implement the product myself. It's mostly an automated installation process.

We have to pay for the product's license.

I recommend stable, easy to use, and reliable. It has efficient security features as well. I rate it a nine out of ten.

I use the solution for our company's meetings and to hold sessions with our vendors.

The most valuable feature of the solution is its recording functionality since it helps my company see the operation sessions for the vendors.

The product's stability is an area of concern where improvements are required since sometimes users get dropped off from meetings.

I want to improve the tool's presentation part to be more user-friendly so that users can add notes to the presentations presented via the product.

I have been using Zoom for four years. I use the solution's latest version. I am an end user of the product.

Stability-wise, I rate the solution a six out of ten.

Scalability-wise, I rate the solution an eight out of ten.

Over 200 people can join in a single meeting via Zoom.

There are over 100 people in my company who use Zoom.

The product is used twice a week in my company. My company does not plan to expand the use of the solution.

I have experience with Microsoft Teams. I started to use Zoom in my company to meet the host requirements.

The product's initial setup phase was easy. I rate the product's setup phase an eight on a scale of one to ten, where one means it is a difficult process and ten means it is an easy process.

The solution is deployed on the cloud services managed by Zoom.

Users can join meetings using Zoom's business account in less than ten minutes.

Speaking about Zoom's impact on our company's team collaboration, I would say that my organization has been holding live meetings rather than virtual meetings. The product is helpful for holding huge meetings with people from different locations. The tool offered flexibility with the meetings.

The breakout room feature hasn't had an impact on our company's meeting experience.

My company doesn't have to maintain the product.

My company has not integrated Zoom with other platforms or tools.

I would suggest others consider their organizations network traffic requirements and bandwidth offered before installing Zoom to avoid stability issues.

I recommend the product to others.

I rate the overall tool a seven out of ten.

My role in the company involves the infrastructure domain, and in this position, I use Zoom for video conferencing. I also use Zoom at home for meetings.

The security can be improved because this is one of the reasons that my organization prefers to use Skype. There are concerns about security.

I have been using Zoom for perhaps three years.

Zoom is stable and I haven't had any problems with it.

Two of us at home use this product, and we don't expect our usage to increase. Nobody is needed for maintenance because none is required.

I cannot discuss the number of users that we have in my organization.

I have never had a problem that required me to contact technical support.

I also have experience with using Skype for Business. I use that solution more in my organization, and use Zoom more for personal communications.

The initial setup is straightforward.

I installed it myself.

I am using the free version, so I don't pay anything to use it.

I don't use Zoom on a daily basis but in general, I'm satisfied with it. This is a product that I recommend, although I'm using it casually and as such, I don't have high expectations.

I would rate this solution a nine out of ten.

We primarily use the solution for meeting with clients.

Zoom is very familiar. It's intuitive. It has all of the features you would expect from the other popular conferencing options. 

It's easy to use.

The setup is rather simple and straightforward. 

It's not really the fault of the product, however, the internet connectivity can sometimes be an issue.

The splitting of the speaker can be frustrating. When you're talking to folks from the presentation, being able to move them around to different screens would be useful. With Zoom, everyone stays on one screen.

We've used the solution for a while. 

While we only have about 20 people that use Zoom, we have clients that have tens of thousands of users on the product.

The solution seems to be scalable. We haven't had any issues with scaling as needed. You can add or remove people easily.

I've never personally used technical support. I cannot say if they are helpful or responsive, having never spoken to them. 

There are no issues with the initial setup. It's very easy. I wouldn't describe it as difficult or complex. 

I don't even know what it costs. Someone takes care of that for us.

We're customers and end-users. We don't have a partnership with Zoom.

We are using the most up-to-date version of the solution. 

I'd rate the solution at a nine out of ten. It works well for us and we never have any issues. There are no complaints. 

I generally use Zoom for meetings when presenting to potential customers. It's a good way of being able to present information. I own the company and I'm a customer of Zoom. 

It's great that I can see people when I'm talking to them, it's really important to have that feature and to connect to clients. I also like the ability to share graphics; the ability to go through a PowerPoint presentation or share other visuals is very important. Beyond that, I know there are lots of other capabilities that we haven't used very much.

There are sometimes too many parallel meetings going on and the system gets overloaded, somebody drops out or we have to start over again. That's something that could be improved. 

I'd like to see 100% reliability in the solution. I also find that the controls are a little awkward, but that's a minor point. It's really the consistency and the reliability that are the big issues.

I've been using this product for a year. 

It's a stable solution most of the time, but I think it's dependent on the number of users at a given time. Too many users and you can have some issues. 

In general, the solution is scalable although there are occasionally issues when meetings are conducted in parallel and we might lose a connection.

I've made one or two calls to customer support and shared emails with them so it's been quite limited. I got a reasonable response, they were pretty decent.  

I think the main thing I would suggest is to get some kind of assurance that there won't be overload problems. I believe one of my clients has some kind of arrangement or package with them and we've never had a problem on any Zoom meeting with this client. 

I find that I can have more meetings and greater effect using Zoom. I've had many live meetings and conference calls over the years. It's difficult to connect with clients on a conference call. Zoom makes meetings as effective as a live meeting or close to it.

I'd rate this solution an eight out of 10. 

We use Zoom for meetings and webinars, where we don't visit the customer physically. We recently hosted a webinar using Zoom.

The most valuable feature of Zoom is the webinars.

I have been using Zoom since 2020.

I rate the solution a seven or eight out of ten for stability.

Three people use the solution in our organization.

I rate the solution ten out of ten for scalability.

On a scale from one to ten, where one is low and ten is high, I rate the solution's technical support a seven or eight out of ten.

Neutral

On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup ten out of ten.

We implemented the solution through an in-house team. The solution can be deployed within a few minutes.

On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a five out of ten.

Zoom has adapted to our organization's security and privacy needs.

Overall, I rate the solution a seven out of ten.

We use Zoom for chatting, meetings, and for collaboration. If we are a team and we want to have a quick meeting, Zoom can facilitate an audio-only meeting. We are using the free version of Zoom. We don't use it in the company, it is only used for personal meetings. You can do a lot with the solution, such as sharing files or doing presentations, similar to how it is done in Microsoft Teams.

I sometimes use Zoom if my customers do not use Microsoft Teams.

I have been satisfied with the features and capability of Zoom.

Zoom could improve by increasing the time limitation in the free version.

I have been using Zoom for years.

Zoom is a stable solution.

You can have as many people as you want in the Zoom meeting. It can be a one-on-one meeting between two people and if people want to join the meeting they can. The meeting participant can come to the meeting and ask if they can present, then they can go if they want. It is flexible and can scale.

I have not used the technical support from Zoom.

I have used other solutions, such as Microsoft Teams.

The implementation of Zoom is simple. If I want to collaborate with someone, they have the free client version where you need to install it, but you can also connect via the web without having to install anything. You only need to give someone a link to a meeting and it takes them to the browser of their choice, and then they log in they will be connected to the meeting. It is very simple.

The version I am using of Zoom is free.

The free version of Zoom limits you based on the time you spend in a meeting. For example, it may give you a meeting of 30 minutes and then, if you want to have another 30 minutes, you can set up another meeting to have an extension. However, from time to time, Zoom gives you free extensions. It could give you an hour or two hours for free to use it. There's a licensed version of Zoom, but I haven't ever used it before.

I would recommend Zoom to others.

I rate Zoom a nine out of ten.

The primary use case is for normal web meetings. We use it for internal communication.

We have regular weekly meetings and for those who don't have to share any screens, we just call.

The most valuable features are that you are able to share the screen, and draw on it.

The time limitations for the free version should be increased from 40 minutes. We do have an account but not enough to go around.

During the screen sharing, there is an option to zoom in. If they could add a feature where you could just drag if you wanted to zoom in or when you want to zoom out, that would be great.

I have been using the latest version of Zoom for three months.

The stability is acceptable. There are no serious issues.

It's relatively easy to scale zoom. You just get another ID.

We have 100 users.

We have not contacted technical support.

Previously, we did not use a different solution. We stared with Zoom.

The initial setup is relatively okay, but it's not as easy as Google Meet.

I did the installation myself, it took a couple of minutes.

We have an account but we are also using the free version.

If you are interested in a free version, you should go with Google Meet because there is no time limit.

I would rate this solution an eight out of ten.