Zoom Reviews

I use Zoom when speaking about some topics in my community. I am currently trying to set up my own business, but when I was working for a company, I used Zoom for meetings with my coworkers when I needed to talk to multiple people at the same time. I've used Zoom for calls with 2,000 to 3,000 people and also audiences of 30 people or one-on-one conversations. 

I like Zoom because of the quality of the image and the resolution. Of course, I know that depends on the hardware you're using. But, still, the image and sound quality are excellent. If you use the free version of Skype, sometimes the screen gets blurry, so you can't see everything well, then you have to check if the connection is okay, or maybe you need to restart the application. But with Zoom, I didn't have that kind of problem. Zoom is also more intuitive and accessible to new users.

One thing that Zoom can improve is the chat. You can send messages to a specific person without messaging everyone. But everyone sees the whole chat if the administrator lets them see the chat. Maybe they could add an option to let you open a private conversation on the side with a person. And for example, let's say you are chatting with another person and you want to select two or three more people to have a private chat. Zoom could add a feature that lets you create a breakout room in the chat where you can collaborate. I think that would work fine because it's like being in an office where you can also start some other conversations. Even though there isn't a speaker in front of you talking, you can also have some further discussions with the coworkers at the same time. But none of the tools has that feature that I know of, or if they do, I haven't used it.

Zoom could also maybe add some integrated storage that could be allocated according to your requirements, or it could be a subscription that you pay for. And the interface could possibly use some fancier colors or a more modern look. Sometimes everything on the screen is in black, but you can change the background, and that's good. But for example, the aspect of the screen is old-fashioned on Zoom. The design, screens, and layouts of the forms could all use an overhaul. If you have software that looks much better than the competitor, maybe it could be positioned better than the leader, probably, perhaps because you have your experience, I'll say. An end-user may be suitable. So, as I said, for example, you could also be in a conversation.

And Zoom could add some integrated note-taking features. So when you are listening to a speaker, you can jot something down really quickly, or if you're the speaker, you can have some notes to help you with your presentation so you don't forget to say something. It would also be helpful if you could record the session yourself. Only the administrator can record the meeting not all the parties in the meeting. But I think it may not be possible because of the bandwidth, I guess.

I have more than 30 years of working as a software director, product manager, and director of software development. So in terms of product development, you always want to envision the real goal you want to achieve in a given amount of time and how you want to differentiate from other products that are out there in the market. And you think about what kind of innovations you want to introduce in the product, so you start managing a roadmap and engage in version planning to release those new versions at a specific time. 

I've never had to contact Zoom support.

Each company has its own preferred toolset of its preference. For example, some users or companies use Webex or GoToMeeting. Others use Skype, Meet, or Teams. But Zoom is the one that comes to mind when I am talking about these tools. In the past, for example, Skype was one of the first tools in the market that let people have virtual meetings for free.

Zoom's strategy is to let everyone use the tool for at least 40 minutes without any restrictions, and when you reach the time limit, you restart the tool and continue the conversation. So that led so many users to adopt the tool. 

Installing Zoom is pretty straightforward. I haven't had any problems. It practically installs itself and takes about a minute, I believe. It updates and installs in that time, but there is also a web-based version so that you can work with it, and you don't need to install anything at all. The only problem I've had recently was a video issue. Everybody could hear me, but I couldn't share my video. I don't know why. I got out of the application and started it again, and I still couldn't show my screen. Maybe it's because I haven't installed the latest version or because I am working with Windows 7 instead of Windows 10 perhaps. 

I've never paid for Zoom. When I worked for other companies, they had already bought a subscription or perpetual license. Aside from that, I've only ever used the free version.

I rate Zoom nine out of 10. I say nine because all products have room for improvement. For instance, it would be a great idea if Zoom could provide APIs and a way to embed their products in third-party applications. Let's say I'm working in BPM or RPA tool and need to ask a question, so can I call someone, see their face, and have a little conversation without leaving the app. That would enhance the experience of using the BPM or RPA tool because you wouldn't have to leave your environment to collaborate with some others immediately. Zoom could be more like WhatsApp, where you can chat about something and get the answer from someone else. You can see all the conversations and search them. But you never see the same integration with a tool like Zoom, Skype, or any other tools in the market. And that would be terrific because it increases and enhances collaboration between people.

And right now, because of the pandemic, we don't know when we'll be working together again at the same office. In some jobs, that could be indefinite. There's going to be a mix of people who like working from home or at the office, and they're going to need to interact, so you need a way for people to talk face to face. You need to see each other and feel a sense that you are close to that person. Even though you're not right there in front of the person, at least you have the chance to see them, not just some words written down in an instant messaging system.

I join meetings via Zoom only when someone sends me a link to join it. I don't use it actively. I use Zoom to attend general meetings with my company's suppliers or customers.

I hardly use Zoom. I just connect to Zoom and attend the meeting of whoever has set it up for me on Zoom. There isn't something that I like particularly about Zoom.

Some windows on Zoom can look hidden. When you join a meeting in Zoom, you may feel it is difficult to find some windows until you click a few buttons to help you eventually get to the window you want to see. I operate on a macOS, where the chat window is not immediately available when I join a meeting. In general, Zoom's UI needs improvement.

The appearance of important windows in Zoom, especially the chat window, is an area that needs improvement.

I have experience with Zoom. I am just a user of the solution.

Stability-wise, I rate the solution an eight out of ten.

My company has around five users of Zoom.

I never had a reason to use the solution's technical support.

In our company, we normally use Microsoft Teams, but we use Zoom whenever there is a client that requires us to be on a call via Zoom.

I carried out the setup phase of Zoom a couple of years ago, so I don't remember whether its procedure was complex or straightforward.

The deployment phase of Zoom took two minutes to be completed.

Regarding the deployment process, I just downloaded the Zoom installation file and pressed the install option to install Zoom on my system.

I managed the installation phase of Zoom in our company.

I use Zoom's free version.

Zoom is a product that offers users convenience, so you won't be left out of any meetings, especially when others need or prefer to hold meetings on Zoom.

I rate the overall solution an eight out of ten.

I deal with Zoom as a solution that my company provides to its clients. Basically, my company sells Zoom to clients.

Zoom is a good product, and there are no limitations when you plan to include lots of members. Basically, I haven't directly handled Zoom's consoles and other areas, so I won't be able to tell you all the details regarding the tool. I want to tell you Zoom is a good product for remote meetings and conferences.

In Zoom meetings, video quality is an area of concern where improvements are required.

I have experience with Zoom. My company is a reseller of Zoom.

It is a stable solution.

The scalability of the product depends on the licensing model a user chooses for his company. I am not very experienced with the scalability features of the product.

My company has sold the product to two customers.

In our company, we use Microsoft Teams for our internal and external meetings.

Previously, I used Webex.

The product can be deployed on the cloud. Zoom provides a cloud console, and the user needs to log in to it to activate the licenses. After the licenses are activated, the admin user can create user credentials and passwords for the person who will be the admin, and then it gets shared with that person who can arrange meetings on the tool.

The solution is deployed on the cloud. Deploying the product on an on-premises model may take some time, considering that some hardware devices are involved in the process.

It didn't take much time to deploy the product.

Zoom's ability to allow its users to hold virtual meetings is valuable for our company. It helps to hold a lot of regular meetings with team members who are located outside the company's headquarters. Before the invention of Zoom, employees were forced to come to the office to attend meetings. Zoom saves money by eliminating the need for employees to spend money on travel costs and the costs of holding meetings in the head office.

In terms of reliability, I haven't heard about any recommendations from the clients who use the tool. I think it is better for a regular user of Zoom to speak about the product since only such a person can provide more details regarding whether the tool is good or bad. If you want to know about Zoom from my perspective, I think that I can't give you much information related to the solution.

When I join Zoom meetings, especially the external ones, I feel that the video quality is okay. I rate the tool's video quality a seven and a half out of ten when compared to Webex.

Though I haven't thought about the sound quality offered by Zoom, I feel it is okay.

During multiple conference calls, Zoom, Microsoft Teams, and Webex post different limitations in terms of screen sharing and presentation capabilities.

I would recommend that instead of Zoom, others can also use Webex and Microsoft Teams.

I know that nowadays, Zoom is securing their communication in the area of conferencing, specifically video conferencing.

Others can use Zoom if they want to use it.

I rate the tool a seven and a half out of ten.

The primary use case of this solution is for video calling, web, and group meetings.

The most valuable feature is push notifications. We use it as a user and Zoom has the option to control the entire meeting with the push notifications. One person can control the entire meeting, which is quite handy for an organizational meeting. 

For personal meetings, the screen-sharing and the quality of the video is great.

The interface is easy to understand, and easy to use.

For those who cannot purchase the ID, they have a time limit of 40 minutes. They should consider increasing the time limits for free users.

I am from India, and here we have students who are using Zoom for their college classes or science classes. If they would increase the video times then it would increase their market size. Once they have more time, they can use it more often and could possibly decide to purchase the paid version.

The backgrounds are a bit dull. I would like to see some improvements made to the backgrounds that are available.

We started using the free version of Zoom a year ago, but only just made the official purchase one month ago.

We have been using the Business Zoom in full for the last month.

It's a stable solution. We don't have any issues connecting.

This solution is scalable.

We have 500 employees who are using it. It is being used extensively in our organization right now as everyone is working from remote locations.

In India, the COVID lockdown is increasing every month. The chances are that we will be increasing our account users.

I have not spoken with anyone in the technical support team. We have our own IT department and go directly to them if we have any issues.

Previously we were using Join Me. The interface was poor and we were having many issues during web calls and group meetings. We switched to using Zoom and the experience has been very good.

We have also used Skype, Skype for Business, and some other tools. Zoom is easier.

I have used Hangouts Meet and when you increase users the video quality deteriorates and you will face many issues.

There is a free version available with time limits.

Depending on the company budget, this would be a great solution to use. It's user-friendly and the video quality is very good. The bandwidth it requires is good, and you can continue with your meetings without any issues.

Compared to other products on the market, this is a very good solution. There are very few options available that have a good interface that is easy to use and understand with good video calling.

I would rate this solution a nine out of ten.

We use this solution for video conferencing.

The video conferencing is very smooth and it is easy to share content.

Zoom is stable and easy to use.

When a lot of people join a meeting it is not possible to shrink the pictures and show them on a single screen. Instead, we have to scroll to another screen. It would be nice if we could resize the frame.

We have been using Zoom for two weeks.

Zoom is a stable solution.

This is a scalable video conferencing product. We have 278 users and I have tried having 70 people in a single conference, which worked well.

In addition to Zoom, we also use Webex. I have found that sharing material is much easier in Zoom. In fact, we tried using Webex with our partner and they could not share material but with Zoom, they could do it.

There is a 40-minute time limit when you use the basic version, which is free. The limit is for meetings with three or more people.

I have tried several solutions including Google Duo, Google Hangouts, GoToMeeting, and TeamViewer. I find that Zoom is generally more stable and easier to use than other solutions, and it also has more features.

My advice to anybody who is considering this solution is to try the basic version for free. I highly recommend it.

I would rate this solution a nine out of ten.

We use the solution to conduct online meetings and video calls.

The solution helps increase productivity by allowing online collaboration and conducting video calls.

The solution's most valuable feature is its ability to blur the background. This feature allows me to take calls even if I'm not in an office setting. The solution's 'mute all' feature allows you to mute the other participants in a large webinar if you do not want everybody talking. Zoom has a security feature that allows only authorized participants to join the meeting.

The solution should include the integration of AI-based tools that could transcript or record the meetings.

I have been using Zoom for two years.

Zoom is a pretty stable solution.

I rate the solution’s stability ten out of ten.

Pretty much everybody in our organization uses the solution once a few days.

I rate the solution’s scalability ten out of ten.

We also use the Google Meet tool. We decided to use Zoom because it is easier to set up and more intuitive.

First-time users have to download an app on the machine, which takes time and adds to the time required for the setup. Setting up Zoom for the first time took three to four minutes.

On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup an eight out of ten.

The solution increases efficiency and productivity by allowing people to collaborate during the pandemic while working from home or during odd hours.

I am using the latest version of Zoom. Zoom is deployed on the cloud, and we use the Google Workspace cloud provider.

Overall, I rate the solution ten out of ten.

It was an enterprise subscription primarily intended for tech companies supporting us. We mainly used Zoom, and at some point, our management also acquired a Zoom subscription specifically for manager meetings.

It has been rolling out exciting features that enhance collaboration and simplify meeting scheduling and management. Zoom was quite effective until a security issue arose, which caused some users to leave. However, they quickly addressed the problem, which can happen with any technology. Overall, Zoom has introduced many features that align well with current market needs for meetings and collaboration.

Important features include whiteboard control, the ability to set up lobbies, and managing how attendees join the meeting. 

The pricing model for Zoom was not very friendly.

I have been using Zoom for last ten years.

Zoom is very stable and it's also very lightweight. It really doesn't consume a lot of bandwidth.

I rate the solution’s scalability a nine out of ten.

The initial setup was easy and takes 10 minutes to complete.

To deploy, the first thing is subscription, so you have to go and register. Then once you're registered, it’ll send an activation link. Once you activate you download Zoom, log in, and move on.

When evaluating return on investment, two key factors come to mind. First is having ample storage, which allows you to share and retain meeting information for future reference, making it a valuable asset. Second is pricing, which is crucial for aligning the solution with your budget and ensuring it offers good value for the cost.

For those seeking a versatile option, Zoom is a strong competitor in the market. While there are many products to explore, Zoom stands out as a solid choice. It offers excellent security features, including comprehensive controls for connections, streaming, recording, and sharing information. Since addressing a previous breach, Zoom has maintained robust security. Overall, its security support is commendable, and it continues to be a reliable solution

Overall, I rate the solution a nine out of ten.

I use Zoom for virtual meetings and training sessions where instructors can teach thousands of people.

The most valuable features for me are the spotlight feature and the ability to share video with audio, which some other platforms, like Microsoft Teams, lack. We use it to present sessions and teach end customers or users.

The tool could be more user-friendly, especially for finding options to present screens.

I have been using the solution for six to seven years. 

I'd rate Zoom's stability as ten out of ten.

For scalability, I'd rate Zoom nine to ten out of ten. My company has 700 users. We don't plan to increase usage as we're close to our license limit.

Before Zoom, we used Microsoft Teams but switched due to limitations with large audiences and a lack of features.

I'd rate the initial setup about seven out of ten for ease. We deploy Zoom on the cloud, which takes about five to six minutes to install. It's a simple process of running an executable file with a few clicks. We don't need additional settings or many people for maintenance.

The solution is affordable. 

Overall, I would rate Zoom a ten out of ten.