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it_user500811 - PeerSpot reviewer
SI with 1,001-5,000 employees
Real User
Provides faster search results and better document search. Data portability between Excel reporting and Power BI allows us to create beautiful company reports.

What is most valuable?

SharePoint Search. The combination of a central search portal and search-based navigation (search based on predefined metadata) returns faster search results.

SharePoint business intelligence. The data portability between SharePoint Excel reporting and Power BI allows power users to quickly create beautiful company reports.

Hybrid in SharePoint 2016

How has it helped my organization?

SharePoint Search improved document searchability from different sources like file systems and Office 365.

SharePoint Reporting and PowerPivot make it much easier to create a company report portal.

The SharePoint 2016 on-premises version, Office 365 and ADFS integration allow a good intranet/extranet architecture scenario.

What needs improvement?

The workflow engine. MS Workflow Manager is still in Version 1.0 and the future Microsoft strategy for this product is unclear.

Requirement dependencies of the initial setup and support could be very complex.

Companies often decide to buy workflow products such as K2 or Nintex because of larger features set and better stability.

For how long have I used the solution?

I have been using SharePoint for five months.

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SharePoint
May 2025
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What do I think about the stability of the solution?

There were issues with a cumulative update for SharePoint.

What do I think about the scalability of the solution?

The new MinRole feature does not support a small environment. It will be solved with new Feature Pack 1 this year.

How are customer service and support?

I rate technical support 3.5/5.

Which solution did I use previously and why did I switch?

Our intranet portal was based on in-house development. We moved from legacy to a standard product.

How was the initial setup?

Initial setup using the graphical wizard is very easy, but the recommendation is to use PowerShell scripts. Ready to use scripts like AutoSPInstaller make it much easier.

What's my experience with pricing, setup cost, and licensing?

In SharePoint Hybrid Mode, Office 365 User SLs can be used to access your licensed servers deployed on third party shared servers/datacenters via License Mobility using Software Assurance. Check this possibility for saving money.

Which other solutions did I evaluate?

We evaluated Alfresco and Liferay Portal.

What other advice do I have?

Take time to plan your portal information architecture before installation and train your users and create a content editorial group.

Disclosure: My company has a business relationship with this vendor other than being a customer: We have a gold partnership with Microsoft.
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Change Management Consultant at a analyst firm with self employed
Real User
I used it to build tactical solutions such as a document control management system for the Policy and Procedure Department and a case tracker for Legal Counsel.

What is most valuable?

  • Libraries
  • Lists
  • The workflow module

How has it helped my organization?

It improved communication, collaboration and content/record sharing in the organizations I worked for. It helped us manage our documents and records effectively and at a reasonable cost. The TAT for process/document review, approval and publication cycles have significantly improved from maximum of three months for each document down to two weeks.

Everyone, from the board level down to the most junior staff, was able to utilize SharePoint for their own needs. I even used it to build a simple tactical solution to fulfill the needs of various units within the organization. Eventually, these solutions became instrumental in building strong business cases that convinced management to adopt fully fledged comprehensive solutions. Examples:

  • - Routing of documents to be checked within Trade Finance.
  • - Document control management system for the Policy and Procedure Department.
  • - Case tracker for Legal Counsel.
  • - Specialized workspaces for minutes of executive committees and business cases presented there.
  • - Online approval workflow for executive committee.
  • - Project tracker workspace.
  • - ISO surveillance tracker.
  • - Knowledge management center.
  • - Etc.

What needs improvement?

  • Workflow management module
  • The web page editor
  • The reporting tools

For how long have I used the solution?

I used SharePoint 2007/2013 for six years as the super administrator from the business side.

What do I think about the stability of the solution?

I definitely encounter stability issues, like all other Microsoft-related solutions.

What do I think about the scalability of the solution?

I have not encountered any scalability issues. It’s highly robust, and can be scaled further as the organization’s requirements increase.

How are customer service and technical support?

Technical support is bad, as the support is for all other Microsoft products.

Which solution did I use previously and why did I switch?

I did not previously use a different solution.

How was the initial setup?

Initial setup was complex, but it was due to our experience and knowledge as an organization. Data deployment was a nightmare as the vendor (a Microsoft business partner) was not well prepared.

What's my experience with pricing, setup cost, and licensing?

Don’t really know what to say here. I’d rather not answer. In general, we didn’t have any issues with SharePoint licensing.

Which other solutions did I evaluate?

We did evaluate other products, but I don’t remember the names at this stage.

What other advice do I have?

Go through the vendor-selection process thoroughly. Dig all the information you can about them and try to meet other organizations who utilized them for implementing the solution.

I would give Microsoft SharePoint 2007 a lower rating. SharePoint is an excellent solution that is highly scalable. However, like all other Microsoft products, it has some frustrating bugs and other issues relating to customer experience. However, version 2013 showed significant improvement. The level of empowerment for the business administrator significantly improved as well. The solution is cost effective and licensing is highly flexible and straightforward.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Buyer's Guide
SharePoint
May 2025
Learn what your peers think about SharePoint. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
it_user540288 - PeerSpot reviewer
Project Manager at a tech company with 51-200 employees
Vendor
The two-way synchronization is valuable. The number of files that can be uploaded has a limit.

What is most valuable?

The two-way synchronization is very valuable.

How has it helped my organization?

Automatic synchronization with our file server library: Once all the data is uploaded to SharePoint, changes made by any user (regardless the access location) who has access to given files are automatically downloaded to our file server.

What needs improvement?

There is a limitation on the number of files that can be uploaded.

For how long have I used the solution?

I have used it for six months.

What do I think about the stability of the solution?

There is a limitation on the number of files that can be uploaded.

What do I think about the scalability of the solution?

As per Microsoft support, the issue should be fixed in the next releases. But until now, the same problem is occurring.

How are customer service and technical support?

The technical support related to Office 365 in general was good, but we have faced some issues related to the SharePoint support. We have received different opinions (some were contradictory) from different support agents.

Which solution did I use previously and why did I switch?

I did not previously use a different solution.

How was the initial setup?

The setup is not complex; we just create the libraries and the sync will start. (We have downloaded and used various tools including Microsoft’s own tools.)

What's my experience with pricing, setup cost, and licensing?

SharePoint is embedded in our Office 365 license. The price is very competitive. (I believe it is one of the best.)

Which other solutions did I evaluate?

Before choosing this product, I did not evaluate other options.

What other advice do I have?

Office 365 SharePoint is a powerful and great tool, as long as your libraries’ content is limited in terms of the number of files. For huge data uploads, limitation problems will start popping up.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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IT Manager at a university with 1,001-5,000 employees
Vendor
Exposes data for real-time reporting as well as point-in-time views.

What is most valuable?

The most valuable features are:

  • MS Office Web Apps allow anywhere/anytime access to the apps used, most often for documents.
  • The collaboration feature allows multiple people to read and edit documents simultaneously.
  • The list feature makes it easy to integrate database information into the same place as documents. It allows exposing of that data to create reports and views within the site for real-time reporting as well as point-in-time views. This is extremely useful.

How has it helped my organization?

We created a hang management system with a simple list including views and reports, instead of purchasing a bloated application. We created inventory tracking in the same way.

Instead of switching, this has kept all the information in one place and within one application. It allows easy data exports into other applications.

What needs improvement?

Latest versions of this product have addressed the functionality issue on non-Windows devices.

For how long have I used the solution?

I have used this solution for five years.

What do I think about the stability of the solution?

Occasionally, the SQL database backend would have issues to address regarding maintenance.

What do I think about the scalability of the solution?

I have not encountered any stability issues.

How are customer service and technical support?

Microsoft provided excellent support.

Which solution did I use previously and why did I switch?

Prior to this product, I have not used any other solution.

How was the initial setup?

The initial setup was somewhat complex. To get the best results, a farm configuration was needed and many additional components are required to have all the features fully functional.

What's my experience with pricing, setup cost, and licensing?

If possible, consider using what Microsoft offers in Office 365 as it includes all those features plus email. For a smaller organization, it makes a lot of sense and Microsoft will still manage the environment.

Which other solutions did I evaluate?

We have not evaluated other options.

What other advice do I have?

Try the Microsoft Cloud Services first and implement on-premise only if you really need to.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user350802 - PeerSpot reviewer
it_user350802Head of Knowledge Management with 501-1,000 employees
Vendor

This says version 2010, but sounds more like 2013 or 2016?

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PeerSpot user
European Business Architect - B2B Marketing & Sales with 1,001-5,000 employees
Real User
Cross-site search finds knowledge in the organization. Direct document editing facilitates collaboration.

What is most valuable?

The cross-site search is great for finding knowledge stored or used somewhere in the organization. Most documents are created in MS Office. Each MS Office Document can be stored directly on SharePoint. The threshold for people sharing their documents online has gone down. The cross-site search enables browsing all that knowledge with ease.

The ability to edit MS documents directly from SharePoint makes it easy to collaborate on documents with other people.

The strength of Microsoft has never been in its OS, but in its MS Office suite. MS Office 365 in combination with SharePoint, as a total collaboration tool, brings collaboration to another level.

How has it helped my organization?

There is much more collaboration and sharing across SharePoint.

What needs improvement?

Google Docs has two abilities that SharePoint should support as well:

  • The ability to work in the same document at the same time would be a huge improvement. During my MBA studies, we used Google Docs for this. Unfortunately Google Docs doesn’t convert well to MS Word to add the finishing touches.
  • Just like Google spreadsheets within Google Docs, I would like to be able to fill an Excel spreadsheet through a form posted on SharePoint. SharePoint has list views that can do something similar, but I want it to do more, tightly integrated with Excel. This would improve the document collaboration options for spreadsheets.

For how long have I used the solution?

I have been using it for three years.

What do I think about the stability of the solution?

We had issues with stability when we implemented it at a previous company. We had issues where the system was down for a while.

What do I think about the scalability of the solution?

We did have issues with scalability. Performance isn’t so good if too many people use it.

How are customer service and technical support?

At a previous company, Sonepar, we were supported by VX company, and at my current organization, Canon Europe, by Capgemini.

Which solution did I use previously and why did I switch?

Previously, we used enQuira to store questions.

How was the initial setup?

Initial setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

It is affordable for what you get.

Which other solutions did I evaluate?

At Sonepar, we considered using open source CMS systems, like Drupal and DotNetNuke.

What other advice do I have?

Ensure the search is quick enough. If not, look at the indexing configuration.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Escalation Engineer at a tech vendor with 1,001-5,000 employees
Real User
Indexing, search and BI features are valuable. It integrates with Yammer.

What is most valuable?

The features that I find most valuable are:

  • Indexing
  • Search
  • BI
  • Custom apps model
  • Team sites
  • My Site
  • Integration with Yammer

SharePoint provides out-of-the-box data indexing and caching. BI is optional and driven by content population as well as external sources import. Custom App model is a platform allowing for a variety of home-grown or enterprise based solutions. We have a local team developing proprietary applications available via an in-house App store that is rolled out either globally across all pages, or individually per team site.

How has it helped my organization?

With the use of “My Site”, we were able to minimize our data center shared drive footprint and roll most user data into a searchable database. SharePoint provides file level,content security, and shifting data management to the customer.

What needs improvement?

With version management and recovery options, customers can easily restore files from the recycle bin. However, once files are removed, administrators are forced to turn to third-party tools. Administrative recovery and data management need more attention. File recovery is not made simple. Once files are discarded from within the SharePoint product, recovery turns into a long process of restoration from databases.

Alternatively we use a third party product by AvePoint called DocAve. It allows for an easy point and click recovery preserving original security permissions, which is not possible with direct database restoration. I would like to see a native Microsoft product do this.

For how long have I used the solution?

We have used this product for two years.

What do I think about the stability of the solution?

With an on-premise, or even a hybrid model, local operations and platform teams are responsible for the uptime of the system. Most common issues are service halt, drive space management, and database corruption. All of this can be resolved easily with an Office 365 infrastructure migration.

What do I think about the scalability of the solution?

Scalability was not an issue for us at the time of deployment. Capacity planning and resource management was done well. However, scalability issues with the current version is done much better than in previous versions

How are customer service and technical support?

The quality of technical support depended on the support contract and severity of the issue. An enterprise level contract allows us to raise Priority 1 cases which are addressed on a 24/7 basis. Most issues were resolved promptly.

Which solution did I use previously and why did I switch?

We upgraded from SharePoint 2007 and 2010. Data migration was the biggest culprit. The main reason for an upgrade was to provide easier platform management.

How was the initial setup?

Deploying essential components was fairly straightforward. "MySite" page customization for multi-brand organization was a bit complicated due to the application of custom templates and role-based access control.

What's my experience with pricing, setup cost, and licensing?

Do your homework and work closely with the vendor during capacity planning. Think a few years ahead.

Which other solutions did I evaluate?

We did not evaluate other products. However, also invested into WordPress and Kentico CMS under the MS Azure PaaS environment.

What other advice do I have?

Make sure the product meets your business needs. Once you make that decision, rollout the proper internal marketing and adoption of the product. Workshops are available by Microsoft along with adoption recommendations.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Senior Consultant | Architect at DHL
Consultant
Applies to a wide range of company scenarios. You can integrate systems using workflow management middleware.

What is most valuable?

What makes SharePoint special is that it applies to a wide range of company scenarios; document management, knowledge management, project management, and records management.

When you want to save information, collaborate, or discover information, SharePoint is the first point-of-contact. You can search, use metadata, or access content via business intelligence created as Excel reports or dashboards. You can also access data from PowerPoint presentations, PowerBI, JavaScript. or jQuery.

Since the core structure is based on ASP.NET technology, you can manage simple development projects using standard .NET developers who have no specialization. You are also able to brand the product using HTML, CSS and JavaScript.

How has it helped my organization?

SharePoint has benefitted us a lot regarding optimization. We can automate document management, project management, and basic service desk functions.

The biggest value is that you are able to integrate systems using workflow management middleware. You can also use business intelligence to integrate data and display output on a SharePoint page with predefined restrictions applied for separate security groups.

There is occasionally a problem when an organization has several in-house developed systems without any integration connectors, etc. But this is only an issue in some really specific cases.

What needs improvement?

The allowed size of document libraries and lists, i.e., the number of items allowed, needs to be increased. This was already improved in the latest 2016 version of SharePoint.

Also, there need to be more options to brand solutions without needing developers. This would be good for end users.

For how long have I used the solution?

I specialized in the implementation, configuration, and branding of SharePoint for about 7+years. I’ve implemented solutions for many customers, large and small, in many architecture scenarios.

What do I think about the stability of the solution?

Stability is always a big issue, but not from the view of SharePoint itself. It’s more of an issue from the architecture and infrastructure point of view. Many customers implement SharePoint on virtual machines with dynamic memory allocation. VMs have slow disk access speeds that are below recommended specifications.

In these situations, there are always issues with stability, especially regarding search services, etc. For example, if you installed SharePoint on a virtual machine with dynamic memory, it could destroy the farm without any possibility of repairing it. You will then have to reinstall the whole farm. This would really be a big problem in the case of a farm with 10 virtual servers.

What do I think about the scalability of the solution?

Scalability issue are related to the previous question regarding stability.

How are customer service and technical support?

The main burden of technical support is on Microsoft partners, who implemented the particular solution. If customers want extra support from Microsoft, it is possible I think, but only if they have Software Assurance or an Enterprise Agreement. Even if a customer has one of these, they still mostly use Microsoft Partners for consulting, maintenance, or new projects.

Which solution did I use previously and why did I switch?

I previously used SharePoint Services 3, SharePoint Server 2007/2010/2013. Now, I am using SharePoint Online 2016 in a hybrid model that has new features and some new innovations. There are many reasons to switch.

How was the initial setup?

The initial setup was really difficult, because we had no experience. But, together with my colleagues, we managed to solve the initial issues. Then, we used specialized consultants to help us. All subsequent implementations, even in our own environment, were successful. There is always some troubleshooting to do, but this is normal.

What's my experience with pricing, setup cost, and licensing?

I advise to really plan carefully before implementing a solution. You need to allocate the correct number of licenses of various types (standard versus enterprise), including the required SQL licenses. Be careful with SQL licensing as many companies get this wrong. Licenses for other systems, for example, AD CALs or terminal server CALs, also need to be considered.

One of the most common mistakes is that a project plan will not take into account the use of features that require an enterprise license to run. For example, if the planners allocate only 50 enterprise licenses and the rest are standard licenses, there may not be enough enterprise licenses for all the components that need them.

What other advice do I have?

My advice is to look around the Internet and find some justification to negotiate with your boss to buy this product. Alternatively, you could go to the cloud as well and create a hybrid model to reduce the cost of infrastructure (using Azure/Office 365).

Also, optimize your business using automation, forms, document management, etc.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Product Manager with 1,001-5,000 employees
Real User
It offers customization with MS .NET and related tools, is stable and performs well in a medium-sized environment.

What is most valuable?

Valuable features in this product are:

  • Easy customization with MS .NET and related tools
  • Stability
  • Performance in a medium size environment (100-200 users)
  • Full support by MS

How has it helped my organization?

We implemented custom approval workflows (for approving Opex items) using Windows Workflow Foundation which simplified and helped in speeding up the process of approving HW and SW licenses.

What needs improvement?

Performance: The web page was sometimes not as fast as we'd like to see.

Application of custom CSS/visual styles was cumbersome and usually required a complete re-write of out-of-the box SharePoint site pages.

For how long have I used the solution?

I have used this product for three years.

What do I think about the stability of the solution?

Stability was usually good.

What do I think about the scalability of the solution?

I have not encountered any scalability issues.

How are customer service and technical support?

It's standard MS-quality support. We got the help level we expected as an MS Gold partner.

Which solution did I use previously and why did I switch?

Previously, we used custom ASP.NET application. We wanted to use SharePoint because it is easy to deploy in a new environment and has out-of-the box functionalities like AD authentication, file versioning, wiki pages, .NET extensible, etc.

How was the initial setup?

The installation of SharePoint server was easy and had no issues.

What's my experience with pricing, setup cost, and licensing?

I cannot make any specific recommendations.

Which other solutions did I evaluate?

SharePoint didn't have a direct competition at the time of our evaluation, mainly due to its deep integration with .NET Framework technologies like Windows Workflow Foundation. Thus, it was our only choice to try.

What other advice do I have?

Consider what level of SharePoint Web customization you are looking for. If you would be okay with some basic color changes, adding your logo and other small visual changes, it would be easy for you to build what you want. However, if you are looking to build a custom look and feel website and consider using SharePoint, you will end up building a completely new product using some SharePoint components that may lead into technology/customization limitations.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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it_user577425 - PeerSpot reviewer
it_user577425Sales Associate at a tech services company with 51-200 employees
Consultant

I believe that Centralpoint is superior and much cheaper!

Buyer's Guide
Download our free SharePoint Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free SharePoint Report and get advice and tips from experienced pros sharing their opinions.