Try our new research platform with insights from 80,000+ expert users
it_user250926 - PeerSpot reviewer
Managing Director & Chief Technology Officer at a tech company with 51-200 employees
Vendor
Feb 16, 2017
It simplifies development of portal and document management.

What is most valuable?

  • Visual web parts
  • Document libraries
  • FBA
  • Document templates

How has it helped my organization?

It simplifies development of portal and document management. Also, by using Office 365, we got good integration with office tools.

What needs improvement?

When we develop portals, we need to develop a lot of web parts that eventually go to a number of pages. These pages must be created manually. There should be some easy way to develop pages automatically via programing.

For how long have I used the solution?

I am working on SharePoint since 2011. I have worked (with my team) on Microsoft SharePoint 2010 and 2013. We have developed enterprise web portals of government entities and large private organizations.

Buyer's Guide
SharePoint
December 2025
Learn what your peers think about SharePoint. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,899 professionals have used our research since 2012.

What do I think about the stability of the solution?

We have not had any stability issues.

What do I think about the scalability of the solution?

Actually, the scaling is very simple. One of my customers needs their portal in three languages (English, Arabic and Urdu). SharePoint doesn’t have the Urdu language package, hence we had to work hard for it.

How are customer service and support?

Most of time we got support from forum and that is good enough.

Which solution did I use previously and why did I switch?

We did not use a previous solution.

How was the initial setup?

Setup was simple.

What's my experience with pricing, setup cost, and licensing?

I recommend using Office 365.

Which other solutions did I evaluate?

We did not look at other solutions.

What other advice do I have?

if you have a .NET team, the SharePoint is right solution for you.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Web Developer at a tech services company with 1,001-5,000 employees
Consultant
Feb 16, 2017
By using the cleaner user interface, we have managed to assign access requests back to the users.

What is most valuable?

Some valuable features are:

  • The SharePoint document management is second to none. This was one of our main reasons to upgrade from SharePoint 2010 to 2013.
  • SharePoint 2013 had a better and cleaner user interface that has appealed to more users.
  • The improved out-of-the-box Search functionality, was also a driving factor in migrating to SharePoint 2013.

How has it helped my organization?

With the cleaner and friendlier user interface, we have managed to assign access requests back to the users. While our support desk dealt with these requests previously, we have now managed to easily train managers in each team/department to provide access requests easily, thus reducing the load on our support desk.

What needs improvement?

The areas in which this product can improve are:

  • The user experience can be simplified a bit more.
  • The performance and customizability can also be improved.

For how long have I used the solution?

I have used this product for 12 months.

What do I think about the stability of the solution?

There were no major stability issues as such, but the user profile service stopped unexpectedly on a few occasions.

What do I think about the scalability of the solution?

No issues were experienced in regards to the scalability.

How are customer service and technical support?

Being a Microsoft product that is widely used around the world, the technical support is easily available.

The only problem is when there is any customization done to the default SharePoint tool.

Which solution did I use previously and why did I switch?

We used the older version, Microsoft SharePoint 2010.

Our reason to upgrade was Microsoft decided to stop its support for SharePoint 2010 aand also because our license was soon going to expire.

How was the initial setup?

For someone who had not set up SharePoint previously, the initial setup was somewhat complicating. However, it became very straightforward thereafter.

What's my experience with pricing, setup cost, and licensing?

The pricing and licensing is one of the most crucial parts of using Microsoft SharePoint.

Which other solutions did I evaluate?

Confluence by Atlassian was the only other option that was considered.

In the end, we chose the Microsoft SharePoint solution because we have a Microsoft Gold membership; so the pricing and licensing was greatly reduced for us.

What other advice do I have?

Try and stick to a vanilla installation/setup as much as possible. When branding your instance of SharePoint, also try not to implement too much of custom codes. The more custom codes you implement, the less maintainable and less migratable SharePoint becomes.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
SharePoint
December 2025
Learn what your peers think about SharePoint. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,899 professionals have used our research since 2012.
PeerSpot user
Director of Development with 501-1,000 employees
Vendor
Feb 16, 2017
It has improved the exchange of knowledge from team to team. There should be an easy way to integrate images into the wiki through the drag and drop option.

What is most valuable?

The collaborative features, the central repository for project documents and the know-how for standard/best practices are valuable.

How has it helped my organization?

It has:

  • Improved the exchange of knowledge from team to team.
  • Provided better product support through the centralized documentation of procedures.
  • Assisted in how-to to fix production issues.

What needs improvement?

The integration of Office document editing and publishing with the wiki component that we use for creating our how-to section needs to improve. At the very least there should be an easy way to integrate images into the wiki through the drag and drop option.

We also have many other tools that create their documentation in the form of HTML pages, sometimes with hundreds of pages. We should be able to directly integrate those into our site, not just through a link but to truly integrate this content as if it was native.

For how long have I used the solution?

I have used this solution for four years.

What do I think about the stability of the solution?

The only issue that we have is when we are creating a new site from templates. During such a situation, many of the sub-components do not work or have to be completely reconfigured once created. This makes the creation of a new project based on our project site template very painful.

What do I think about the scalability of the solution?

There were no scalability issues but then again, we are only about 30 people who are using it constantly.

How are customer service and technical support?

The technical support level is practically nil.

Which solution did I use previously and why did I switch?

We did not have anything before.

How was the initial setup?

The initial setup was not so complex but our attempt to migrate was plagued with some issue and it was ultimately abandoned. It was not worth redoing everything what was there .

What's my experience with pricing, setup cost, and licensing?

For us, in terms of the project development and support tools and for a collaborative repository of live documents, there is nothing like this solution.

Which other solutions did I evaluate?

We did evaluate a few other options. I know we looked at Jostle which we did adopt for the social-side of our intranet and for the publishing of static articles.

What other advice do I have?

What is costly with SharePoint is the customization and maintenance of these custom components.

Unless you are a .NET development shop or are thinking about hiring a SharePoint person on staff full-time, you need to stay close to the out-of-the-box config.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user421563 - PeerSpot reviewer
IT admin at a tech services company with 501-1,000 employees
Consultant
Feb 16, 2017
It's pretty easy to scale services when you require more performance.

What is most valuable?

SharePoint is the ideal platform in the collaboration scenario where is quite easy to set up document repositories with appropriate permissions with just few mouse clicks.

In a publishing/internet scenario, it has a powerful publishing infrastructure that allows editors to publish contents with predefined layouts in a quick and easy way, with features like scheduled publish and unpublish, caching for page load performance and multilingual site support.

The search capabilities empower the company to create new kinds of applications that in the past used to be implemented with a web/database application and now can be realized using SharePoint lists and libraries as a backend.

How has it helped my organization?

It helped us particularly with document digitalization, both from a repository standpoint and from a project documentation sharing and co-authoring perspective, with great integration with the MS Office suite.

It also helped us manage simple processes that used to be carried out through email and now are centralized in a single spot.

What needs improvement?

It would be nice if the platform made it easier to implement a complete document management process (digitalization, OCR, protocols, etc.) without the need to integrate software from different vendors.

For how long have I used the solution?

I’ve been using SharePoint for six years, including previous versions.

What do I think about the stability of the solution?

We have not really had stability issues, particularly in the 2013 version.

What do I think about the scalability of the solution?

Once the guidelines and the hardware requirements are fulfilled, the performance result is in line with expectations. Beyond that, SharePoint 2013 has been created with scalability in mind, with all services deployable on an on-demand basis, independently, even on a dedicated machine. In addition, is pretty easy to scale services when you require more performance.

How are customer service and technical support?

Fortunately, we did not encounter major issues, but support has been generally good.

Which solution did I use previously and why did I switch?

I did not use a previous solution.

How was the initial setup?

We used a consultancy company to set up the environment and everything has been deployed within the estimated time frame. The seamless integration with Active Directory made it easy to provide access to all company users.

What's my experience with pricing, setup cost, and licensing?

Pricing is in line with other enterprise products. For a small company, the cloud version might be more suitable from a licensing cost standpoint. Bigger companies should take a decision based on the size of the IT department and the number of users involved, which can make an on-premises solution more convenient.

Which other solutions did I evaluate?

We thought about an open source solution, but the features and the support provided wasn’t sufficient to satisfy our organization’s needs.

What other advice do I have?

Like other products similar to this, it is very important to pay attention to employee’s training regarding the use of the platform. They should be prepared for the change. Otherwise, they would be tempted to reject it without evaluating properly the advantages.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user500811 - PeerSpot reviewer
SI with 1,001-5,000 employees
Real User
Feb 16, 2017
Provides faster search results and better document search. Data portability between Excel reporting and Power BI allows us to create beautiful company reports.

What is most valuable?

SharePoint Search. The combination of a central search portal and search-based navigation (search based on predefined metadata) returns faster search results.

SharePoint business intelligence. The data portability between SharePoint Excel reporting and Power BI allows power users to quickly create beautiful company reports.

Hybrid in SharePoint 2016

How has it helped my organization?

SharePoint Search improved document searchability from different sources like file systems and Office 365.

SharePoint Reporting and PowerPivot make it much easier to create a company report portal.

The SharePoint 2016 on-premises version, Office 365 and ADFS integration allow a good intranet/extranet architecture scenario.

What needs improvement?

The workflow engine. MS Workflow Manager is still in Version 1.0 and the future Microsoft strategy for this product is unclear.

Requirement dependencies of the initial setup and support could be very complex.

Companies often decide to buy workflow products such as K2 or Nintex because of larger features set and better stability.

For how long have I used the solution?

I have been using SharePoint for five months.

What do I think about the stability of the solution?

There were issues with a cumulative update for SharePoint.

What do I think about the scalability of the solution?

The new MinRole feature does not support a small environment. It will be solved with new Feature Pack 1 this year.

How are customer service and technical support?

I rate technical support 3.5/5.

Which solution did I use previously and why did I switch?

Our intranet portal was based on in-house development. We moved from legacy to a standard product.

How was the initial setup?

Initial setup using the graphical wizard is very easy, but the recommendation is to use PowerShell scripts. Ready to use scripts like AutoSPInstaller make it much easier.

What's my experience with pricing, setup cost, and licensing?

In SharePoint Hybrid Mode, Office 365 User SLs can be used to access your licensed servers deployed on third party shared servers/datacenters via License Mobility using Software Assurance. Check this possibility for saving money.

Which other solutions did I evaluate?

We evaluated Alfresco and Liferay Portal.

What other advice do I have?

Take time to plan your portal information architecture before installation and train your users and create a content editorial group.

Disclosure: My company has a business relationship with this vendor other than being a customer. We have a gold partnership with Microsoft.
PeerSpot user
PeerSpot user
Change Management Consultant at a analyst firm with self employed
Real User
Top 20
Jan 15, 2017
I used it to build tactical solutions such as a document control management system for the Policy and Procedure Department and a case tracker for Legal Counsel.

What is most valuable?

  • Libraries
  • Lists
  • The workflow module

How has it helped my organization?

It improved communication, collaboration and content/record sharing in the organizations I worked for. It helped us manage our documents and records effectively and at a reasonable cost. The TAT for process/document review, approval and publication cycles have significantly improved from maximum of three months for each document down to two weeks.

Everyone, from the board level down to the most junior staff, was able to utilize SharePoint for their own needs. I even used it to build a simple tactical solution to fulfill the needs of various units within the organization. Eventually, these solutions became instrumental in building strong business cases that convinced management to adopt fully fledged comprehensive solutions. Examples:

  • - Routing of documents to be checked within Trade Finance.
  • - Document control management system for the Policy and Procedure Department.
  • - Case tracker for Legal Counsel.
  • - Specialized workspaces for minutes of executive committees and business cases presented there.
  • - Online approval workflow for executive committee.
  • - Project tracker workspace.
  • - ISO surveillance tracker.
  • - Knowledge management center.
  • - Etc.

What needs improvement?

  • Workflow management module
  • The web page editor
  • The reporting tools

For how long have I used the solution?

I used SharePoint 2007/2013 for six years as the super administrator from the business side.

What do I think about the stability of the solution?

I definitely encounter stability issues, like all other Microsoft-related solutions.

What do I think about the scalability of the solution?

I have not encountered any scalability issues. It’s highly robust, and can be scaled further as the organization’s requirements increase.

How are customer service and technical support?

Technical support is bad, as the support is for all other Microsoft products.

Which solution did I use previously and why did I switch?

I did not previously use a different solution.

How was the initial setup?

Initial setup was complex, but it was due to our experience and knowledge as an organization. Data deployment was a nightmare as the vendor (a Microsoft business partner) was not well prepared.

What's my experience with pricing, setup cost, and licensing?

Don’t really know what to say here. I’d rather not answer. In general, we didn’t have any issues with SharePoint licensing.

Which other solutions did I evaluate?

We did evaluate other products, but I don’t remember the names at this stage.

What other advice do I have?

Go through the vendor-selection process thoroughly. Dig all the information you can about them and try to meet other organizations who utilized them for implementing the solution.

I would give Microsoft SharePoint 2007 a lower rating. SharePoint is an excellent solution that is highly scalable. However, like all other Microsoft products, it has some frustrating bugs and other issues relating to customer experience. However, version 2013 showed significant improvement. The level of empowerment for the business administrator significantly improved as well. The solution is cost effective and licensing is highly flexible and straightforward.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user540288 - PeerSpot reviewer
Project Manager at a tech company with 51-200 employees
Vendor
Jan 15, 2017
The two-way synchronization is valuable. The number of files that can be uploaded has a limit.

What is most valuable?

The two-way synchronization is very valuable.

How has it helped my organization?

Automatic synchronization with our file server library: Once all the data is uploaded to SharePoint, changes made by any user (regardless the access location) who has access to given files are automatically downloaded to our file server.

What needs improvement?

There is a limitation on the number of files that can be uploaded.

For how long have I used the solution?

I have used it for six months.

What do I think about the stability of the solution?

There is a limitation on the number of files that can be uploaded.

What do I think about the scalability of the solution?

As per Microsoft support, the issue should be fixed in the next releases. But until now, the same problem is occurring.

How are customer service and technical support?

The technical support related to Office 365 in general was good, but we have faced some issues related to the SharePoint support. We have received different opinions (some were contradictory) from different support agents.

Which solution did I use previously and why did I switch?

I did not previously use a different solution.

How was the initial setup?

The setup is not complex; we just create the libraries and the sync will start. (We have downloaded and used various tools including Microsoft’s own tools.)

What's my experience with pricing, setup cost, and licensing?

SharePoint is embedded in our Office 365 license. The price is very competitive. (I believe it is one of the best.)

Which other solutions did I evaluate?

Before choosing this product, I did not evaluate other options.

What other advice do I have?

Office 365 SharePoint is a powerful and great tool, as long as your libraries’ content is limited in terms of the number of files. For huge data uploads, limitation problems will start popping up.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
IT Manager at a university with 1,001-5,000 employees
Vendor
Dec 21, 2016
Exposes data for real-time reporting as well as point-in-time views.

What is most valuable?

The most valuable features are:

  • MS Office Web Apps allow anywhere/anytime access to the apps used, most often for documents.
  • The collaboration feature allows multiple people to read and edit documents simultaneously.
  • The list feature makes it easy to integrate database information into the same place as documents. It allows exposing of that data to create reports and views within the site for real-time reporting as well as point-in-time views. This is extremely useful.

How has it helped my organization?

We created a hang management system with a simple list including views and reports, instead of purchasing a bloated application. We created inventory tracking in the same way.

Instead of switching, this has kept all the information in one place and within one application. It allows easy data exports into other applications.

What needs improvement?

Latest versions of this product have addressed the functionality issue on non-Windows devices.

For how long have I used the solution?

I have used this solution for five years.

What do I think about the stability of the solution?

Occasionally, the SQL database backend would have issues to address regarding maintenance.

What do I think about the scalability of the solution?

I have not encountered any stability issues.

How are customer service and technical support?

Microsoft provided excellent support.

Which solution did I use previously and why did I switch?

Prior to this product, I have not used any other solution.

How was the initial setup?

The initial setup was somewhat complex. To get the best results, a farm configuration was needed and many additional components are required to have all the features fully functional.

What's my experience with pricing, setup cost, and licensing?

If possible, consider using what Microsoft offers in Office 365 as it includes all those features plus email. For a smaller organization, it makes a lot of sense and Microsoft will still manage the environment.

Which other solutions did I evaluate?

We have not evaluated other options.

What other advice do I have?

Try the Microsoft Cloud Services first and implement on-premise only if you really need to.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user350802 - PeerSpot reviewer
it_user350802Head of Knowledge Management with 501-1,000 employees
Vendor

This says version 2010, but sounds more like 2013 or 2016?

See all 2 comments
Buyer's Guide
Download our free SharePoint Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2025
Buyer's Guide
Download our free SharePoint Report and get advice and tips from experienced pros sharing their opinions.