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Senior Industry Expert with 1,001-5,000 employees
Real User
Feb 28, 2017
Provides site templates, permissions, and publishing features. I would like to see performance and UI improvements.

What is most valuable?

  • Site templates
  • Document management
  • Permissions
  • Publishing features

How has it helped my organization?

The solution has helped host our intranet and thereby helped in content publishing and distribution.

What needs improvement?

  • WYSIWYG needs improvement.
  • Performance and UI can improve.
  • Mobile rendering is not up to the mark.

For how long have I used the solution?

I have used this solution for over three years.

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SharePoint
December 2025
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What do I think about the stability of the solution?

I did not encounter any issues with stability.

What do I think about the scalability of the solution?

I did not encounter any issues with scalability.

Which solution did I use previously and why did I switch?

We did not use a previous solution. We did upgrade from SharePoint 2010 to SharePoint 2013.

How was the initial setup?

The multi-server farm setup was not straightforward.

What's my experience with pricing, setup cost, and licensing?

Pricing and licensing is not as complex as some of the other MS suite products.

Which other solutions did I evaluate?

We evaluated Jive and Cisco.

What other advice do I have?

Plan for global deployments using a distributed deployment topology.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Syed Fahad Anwar - PeerSpot reviewer
Principal System Developer at a government with 51-200 employees
Real User
Top 5Leaderboard
Feb 28, 2017
Offers check in, check out and in-built approval workflows for documents/lists.

What is most valuable?

  • Enterprise content management: It is one of the biggest features of SharePoint, which includes the use of enterprise columns for keyword searching and content organization.
  • Collaboration tool: It provides seamless integration with other Microsoft Office tools like Microsoft Word and Microsoft Excel.
  • Enterprise search
  • Other vital features are check in, check out and in-built approval workflows for documents/lists.

How has it helped my organization?

SharePoint provides enterprise content management, which includes the enterprise document management tools. Also collaboration tools such as workspaces and team sites improve the productivity and increase collaboration. My Site provides rich personalization features.

What needs improvement?

  • SharePoint should provide more out-of-box templates. They should add more site templates like blog templates, forum templates, and so on.
  • They should stabilize the platform more.
  • Document management requires some performance tweaks as well.

For how long have I used the solution?

I have used this solution for about four to five years.

What do I think about the stability of the solution?

When used with large data, SharePoint may produce performance degradation; that requires some optimization and tweaks.

What do I think about the scalability of the solution?

Scalability is great, but again huge data will be a little cumbersome to manage.

How are customer service and technical support?

The technical support is good.

Which solution did I use previously and why did I switch?

We have always used the SharePoint content management system.

For document management, we use IBM FileNet, which is great for managing document but poor with collaboration tools.

How was the initial setup?

The initial setup is not that complex, if the architecture is laid down properly.

What's my experience with pricing, setup cost, and licensing?

There are multiple licensing options available. You should select the one that is suitable to your needs.

Which other solutions did I evaluate?

We evaluated some other products, like Telerik CMS.

What other advice do I have?

Plan yourself properly in terms of the architecture. If you plan early for proper architecture, you will have a long-term solution.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Buyer's Guide
SharePoint
December 2025
Learn what your peers think about SharePoint. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,899 professionals have used our research since 2012.
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Consultant (SharePoint Specialist) at a consultancy with 51-200 employees
Consultant
Feb 26, 2017
It is a good solution for the enterprise level.

What is most valuable?

  • Team sites
  • Reporting services
  • Power pivot
  • Excel services
  • Search services.

What needs improvement?

  • E-forms
  • Workflows
  • BPMN

For how long have I used the solution?

I have used SharePoint for 10 years.

What do I think about the stability of the solution?

We did not have stability issues.

What do I think about the scalability of the solution?

We did not have scalability issues.

How are customer service and technical support?

Technical support rates a 3.5/5.

Which solution did I use previously and why did I switch?

We did not have a previous solution.

How was the initial setup?

Setup was complex. As an IT techie, it is setting up a farm that includes five servers.

What other advice do I have?

It is a good solution for the enterprise level.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Lead Enterprise Architect at a tech services company with 1,001-5,000 employees
Consultant
Feb 26, 2017
I like the eServices Platform for developing applications on top off it.

What is most valuable?

  • Enterprise Content Management.
  • eServices Platform for developing applications on top off it.
  • Organization Portals.
  • Collaboration, Team working and sharing.
  • Document Management.
  • Simple workflows.
  • Enterprise Search.

How has it helped my organization?

  • Team sites and collaboration.
  • Main entry point for all applications.
  • Utilizing as a sign-on.

What needs improvement?

  • Workflows.
  • Performance.
  • Content Migration and sharing.
  • Reporting.
  • User experience and design response.

For how long have I used the solution?

I’ve used and implemented this software since the 2007 version until now (almost 9 years). My last implementation was in 2014, but I’m still using this as an end user.

What do I think about the stability of the solution?

We did have stability issues in the old versions and there were too many hotfixes, in the 2013 version. It’s more stable now, but it can still be better.

What do I think about the scalability of the solution?

I've never encountered any scalability issues. In the past, I’ve implemented it in with 3TB of information, without any problems.

How are customer service and technical support?

Technical support was very good, very responsive and professional.

Which solution did I use previously and why did I switch?

We used to employ Oracle UCM, but we replaced it because of the features provided in SharePoint along with the customizations, flexibility and ease of creating websites, workflows, pages and applications.

How was the initial setup?

Initial setup was straightforward, easy and successful.

What's my experience with pricing, setup cost, and licensing?

SharePoint is a suite of features and products within one product. Purchasing and implementing it needs optimal usage planning. I would recommend that you select the pricing or license type based on your usage. (In general, the internet license is the best).

Which other solutions did I evaluate?

We evaluated multiple alternatives including:

  • Oracle UCM
  • EMC Documentum
  • FileNet IBM
  • Alfresco
  • Liferay

Based on two selection exercises in two organizations; SharePoint was the best fit solution. The 2nd was EMC Documentum, then Oracle followed by FileNet and Alfresco, with Liveray last.

What other advice do I have?

Plan, Plan and Plan again! Usage planning is needed with up to 70% of your efforts being expended in information gathering and implementation and usage planning.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Senior Business Analyst at a financial services firm with 10,001+ employees
Real User
Feb 23, 2017
We like the synergy with other applications in the MS Office suite.

What is most valuable?

Synergy with other applications in the MS Office suite. For example, with a single click from the MS Lync client, you can create an email in the Outlook client and vice-versa, amongst many other similar integrations between applications that previously did not speak to one another.

How has it helped my organization?

Collaboration became a lot easier. Meetings happened more frequently between colleagues across different locations sitting at their desks and not in special video conference rooms.

What needs improvement?

Better mobile optimization and a similar experience level across device types (desktop, tablet and phones). For most applications, MS SharePoint included, users are treated to different experiences across devices. For example, Excel works slightly differently (has fewer features/capabilities) on mobile when compared to the desktop experience. It would be nice to close this gap as much as possible, such that a user may have no qualms transiting between devices.

For how long have I used the solution?

I have been using SharePoint for over four years.

What do I think about the stability of the solution?

We did not have any stability issues.

What do I think about the scalability of the solution?

We did not have any scalability issues. It is as easy as adding new licenses for new users.

How are customer service and technical support?

Technical support was not as good as expected. Sometimes request took upwards of three business days.

Which solution did I use previously and why did I switch?

We used several single purpose software tools for each area of our need. We switched to MS SharePoint/Office 365 for a number of reasons, including: the seamless integration between the many apps in the suite; colleagues (users) are familiar with the MS office interface from Excel, Outlook, Word and PowerPoint and that shortens the learning curve considerably.

How was the initial setup?

Setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

For non-profits, seek out non-profit licensing.

Which other solutions did I evaluate?

We evaluated eleven others.

What other advice do I have?

It’s the best in the class, but make sure your existing solution doesn't already meet your needs before making the decision to go the MS SharePoint route.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Office 365 Consultant at a hospitality company with 1,001-5,000 employees
Vendor
Feb 23, 2017
Workflows transformed our paper processes into digitized and faster processes. Document libraries lack flexibility.

What is most valuable?

The ability to create workflows.

How has it helped my organization?

Using the workflow as an example, it has helped to transform the conventional paperwork processes into digitized and faster processes.

What needs improvement?

Document libraries. At the moment, they still lack the flexibility you get in conventional Windows file systems. However, it has lots of features that make it a good replacement.

For how long have I used the solution?

I have used SharePoint for two years.

What do I think about the stability of the solution?

The fact that it relies on the Internet and runs in a browser means it is bound to have performance issues.

What do I think about the scalability of the solution?

I didn't encounter any issues with scalability. What I do know is that, when this is required, you will need the right skilled IT specialist to make the change. Often the right skilled specialists are not easy to find.

How are customer service and technical support?

Microsoft provides both online and phone support. Phone support depends on the plan you are subscribed to.

Which solution did I use previously and why did I switch?

We did not have a previous solution.

How was the initial setup?

The initial setup is a simple process. However, planning requires more time in order to gather user requirements.

What's my experience with pricing, setup cost, and licensing?

Setup an initial trial account with a pilot group to ascertain what is best for your environment.

Which other solutions did I evaluate?

We didn’t look at other options.

What other advice do I have?

If your users are already familiar with an existing Windows product such as Office applications, you won't regret jumping in.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Consultant with 1,001-5,000 employees
Real User
Feb 23, 2017
The developers and project stakeholders can share information in the form of documents/Updates. Migrating SharePoint sites can be a cumbersome process.

What is most valuable?

I have used SharePoint as an integrated solution with Team Foundation Server.

The most valuable features are the SharePoint lists and the documents feature.

How has it helped my organization?

SharePoint integrates well with the Team Foundation Server and provides collaboration features for team members on a TFS Team Project. This has helped developers and project stakeholders in the organization to collaborate better and share information in the form of documents/updates.

What needs improvement?

Migrating SharePoint sites can be a cumbersome process and it usually results in the incomplete migration of SharePoint sites and data.

For how long have I used the solution?

I have used SharePoint for three years, mostly as an integrated solution with the Team Foundation Server.

What do I think about the stability of the solution?

The product is quite stable.

What do I think about the scalability of the solution?

The product is scalable.

Which solution did I use previously and why did I switch?

We were not using any other solution.

How was the initial setup?

The setup and installation are straightforward. Microsoft provides a good installation wizard for the same.

What's my experience with pricing, setup cost, and licensing?

I was not involved in the pricing and licensing activities.

Which other solutions did I evaluate?

As both the Team Foundation Server and SharePoint are Microsoft products, they can be easily integrated. Thus, we did not evaluate other options.

What other advice do I have?

SharePoint works very well within a Microsoft ecosystem. Hence, SharePoint would be a good choice if the organization uses the Microsoft technology stack extensively.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Senior Consultant/Project Manager at a tech services company with 1,001-5,000 employees
Consultant
Feb 23, 2017
My project sites can include views that apply to specific business uses. We can assign attributes to artifacts and then create views based on them.

What is most valuable?

The ability to assign an attribute to a library artifact allows the site owner to create the appropriate views based on artifact attributes (category, owner, etc.).

How has it helped my organization?

I have updated my project sites with views that apply to specific business uses, such as a project manager looking for a document assigned to a phase in the project (i.e., planning, design, execution) or an engineer looking for a document type (i.e., vendor contract, design build diagram, user acceptance testing worksheet).

What needs improvement?

Unless you have worked with a SharePoint business analyst, designer or power user, managing individual sites does require training to understand the components of the site settings and content. Folks usually start using SharePoint as a file repository without any structure. It can be overwhelming when you have 1,000's of document that a user has to parse through if just looking for a specific title. Without a consistent framework consisting of a standard nomenclature established in the initial strategy of rolling out SharePoint, using SharePoint as a file share becomes unruly.

For how long have I used the solution?

I've worked with various SharePoint versions since 2008 but more recently with 2010 and 2013 as a power user in managing artifacts for various project and programs.

What do I think about the stability of the solution?

Most instances of SharePoint are stable. I have rarely experienced instability. Usually, it’s the management of user names and groups that results in problems.

What do I think about the scalability of the solution?

I am not at the experience level to notice such an issue.

How are customer service and technical support?

Most of the technical support has come from SME's and internal developers.

Which solution did I use previously and why did I switch?

I always used Sharepoint.

How was the initial setup?

I have no experience with rolling out templates or actual new instances.

What other advice do I have?

Get training for IT and training for your base user. Developing a framework (nomenclature, categorization and user needs).

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free SharePoint Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2025
Buyer's Guide
Download our free SharePoint Report and get advice and tips from experienced pros sharing their opinions.