PeerSpot user
Product Manager with 1,001-5,000 employees
Real User
It offers customization with MS .NET and related tools, is stable and performs well in a medium-sized environment.

What is most valuable?

Valuable features in this product are:

  • Easy customization with MS .NET and related tools
  • Stability
  • Performance in a medium size environment (100-200 users)
  • Full support by MS

How has it helped my organization?

We implemented custom approval workflows (for approving Opex items) using Windows Workflow Foundation which simplified and helped in speeding up the process of approving HW and SW licenses.

What needs improvement?

Performance: The web page was sometimes not as fast as we'd like to see.

Application of custom CSS/visual styles was cumbersome and usually required a complete re-write of out-of-the box SharePoint site pages.

For how long have I used the solution?

I have used this product for three years.

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SharePoint
April 2024
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What do I think about the stability of the solution?

Stability was usually good.

What do I think about the scalability of the solution?

I have not encountered any scalability issues.

How are customer service and support?

It's standard MS-quality support. We got the help level we expected as an MS Gold partner.

Which solution did I use previously and why did I switch?

Previously, we used custom ASP.NET application. We wanted to use SharePoint because it is easy to deploy in a new environment and has out-of-the box functionalities like AD authentication, file versioning, wiki pages, .NET extensible, etc.

How was the initial setup?

The installation of SharePoint server was easy and had no issues.

What's my experience with pricing, setup cost, and licensing?

I cannot make any specific recommendations.

Which other solutions did I evaluate?

SharePoint didn't have a direct competition at the time of our evaluation, mainly due to its deep integration with .NET Framework technologies like Windows Workflow Foundation. Thus, it was our only choice to try.

What other advice do I have?

Consider what level of SharePoint Web customization you are looking for. If you would be okay with some basic color changes, adding your logo and other small visual changes, it would be easy for you to build what you want. However, if you are looking to build a custom look and feel website and consider using SharePoint, you will end up building a completely new product using some SharePoint components that may lead into technology/customization limitations.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user577425 - PeerSpot reviewer
it_user577425Sales Associate at a tech services company with 51-200 employees
Consultant

I believe that Centralpoint is superior and much cheaper!

Director, Business Development at Armedia
User
Sometimes it cannot handle the amount of co-editing that we do
Pros and Cons
  • "The ability to have version control and co-editing is vital to our workflows."
  • "SharePoint sometimes cannot handle the amount of co-editing that we do."

What is our primary use case?

We use it for collaboration and document management in the process of developing proposal responses.

How has it helped my organization?

SharePoint has made it easier to collaborate across the company during the process of developing proposals.

What is most valuable?

  • The collaboration is incredibly helpful. 
  • The ability to have version control and co-editing is vital to our workflows.

What needs improvement?

SharePoint sometimes cannot handle the amount of co-editing that we do. Of course, this could be the user, not the tool.

For how long have I used the solution?

Three to five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
SharePoint
April 2024
Learn what your peers think about SharePoint. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
770,924 professionals have used our research since 2012.
it_user848835 - PeerSpot reviewer
Manager at cavok
User
It keeps our company organized and everything is in one place
Pros and Cons
  • "It keeps our company organized and everything is in one place."
  • "There is not just one valuable feature; it is all of them working together."
  • "​The support is the worst. It is bad when Microsoft support does not even know what to do and you have to tell them. Also, they take too long to solve a problem.​"
  • "The product could be improved in a lot of way. It is so frustrating to get things to work as advertised."

What is our primary use case?

It is a whole package solution:

  • Document management
  • Workflows
  • Requests
  • Sites
  • Permissions
  • Integration.

How has it helped my organization?

It keeps our company organized and everything is in one place. It integrates well with the whole Microsoft production. It is flexible, but still structured.

What is most valuable?

There is not just one valuable feature; it is all of them working together: 

  • Document libraries
  • Lists
  • Workflows
  • Sites
  • Integration.

What needs improvement?

The product could be improved in a lot of way. It is so frustrating to get things to work as advertised.  

For how long have I used the solution?

More than five years.

How is customer service and technical support?

The support is the worst. It is bad when Microsoft support does not even know what to do and you have to tell them. Also, they take too long to solve a problem.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user816477 - PeerSpot reviewer
Consultant
User
Moved from papers to digital
Pros and Cons
  • "Removed the need of paper storage and people flow into the office."
  • "Document flows, storage, and numbering take off the actions for checking and assigning the numbering and running around with approvals and pre-approvals."
  • "​Improve the user-friendliness."
  • "Make it more intuitive."
  • "More hints and make it more user-customizable."

What is our primary use case?

Digitizing the document flow, storage, exchange and backups along with integration of Epicor. Also, it provided a direct interface with third-parties.

How has it helped my organization?

  • Moved from papers to digital. 
  • Removed the need of paper storage and people flow into the office.

What is most valuable?

Document flows, storage, and numbering take off the actions for checking and assigning the numbering and running around with approvals and pre-approvals. 

What needs improvement?

  • Improve the user-friendliness.
  • Make it more intuitive.
  • Make it more like a flow/BPM view style.
  • More hints and make it more user-customizable.

For how long have I used the solution?

One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user803202 - PeerSpot reviewer
analyst, programmer
User
It has made us faster and more efficient
Pros and Cons
  • "Quantity and variety of partners with solution development ability on the platform."
  • "It has made us faster and more efficient."
  • "Allow more functionalities for the on-premise version. Do not force the move of content to a non-private cloud."

What is our primary use case?

Some solutions have been implemented in the company that I work for. Most of them are based on workflows and team collaboration.

How has it helped my organization?

It has made us faster and more efficient. Users just like working in this environment, as an MS Office desktop.

What is most valuable?

  • Team collaboration
  • Unique permissions
  • MS Office web access 
  • Quantity and variety of partners with solution development ability on the platform.

What needs improvement?

Allow more functionalities for the on-premise version. Do not force the move of content to a non-private cloud.

For how long have I used the solution?

More than five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Project Manager at a consultancy with 501-1,000 employees
Consultant
Provides document storage and version control.

What is most valuable?

In our scenario, Team Portal was a really useful feature.

How has it helped my organization?

We used to keep all of our documentation on SharePoint. SharePoint's version control worked really well with our large range of documents.

What needs improvement?

Configuration and troubleshooting need improvement, especially regarding TFS integration.

For how long have I used the solution?

I’ve used this for more than eight years as an integration with the Microsoft Team Foundation Server.

What do I think about the stability of the solution?

We had stability issues regarding the TFS integration.

What do I think about the scalability of the solution?

We didn’t have any scalability issues.

How are customer service and technical support?

In Brazil and India, I thought technical support was really poor. In my case, my tickets were transferred to international support. They weren’t able to help me.

Which solution did I use previously and why did I switch?

We did not have a previous solution.

How was the initial setup?

It was very easy to install, like most Microsoft products. I love Microsoft's way of keeping their setups very similar.

What's my experience with pricing, setup cost, and licensing?

I don't have enough experience with SharePoint's pricing and licensing to give my opinion.

Which other solutions did I evaluate?

We didn’t look at alternatives. Integration with TFS was crucial to our teams.

What other advice do I have?

I think they can look for free options in the case of small teams of five to ten members. Otherwise, this is an amazing option. I am very satisfied.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Head of Business Intelligence at a engineering company with 501-1,000 employees
Vendor
It includes ready-made snippets. You can automate basic processes.

What is most valuable?

The most valuable features are the high number of ready-made snippets, easy basic process automation functionality, security model, and good integration with other Microsoft products.

How has it helped my organization?

Knowledge management has improved a lot.

What needs improvement?

Analytics and reporting is an area with room for improvement.

It should provide more complex-process automation out of the box.

For how long have I used the solution?

We've been using it in production since early 2015 for both document management and as Project Server 2013.

What do I think about the stability of the solution?

We have spent some time reconfiguring the farm in order to overcome performance degradation.

What do I think about the scalability of the solution?

We have not encountered any scalability issues.

How are customer service and technical support?

We haven't issued any tickets to Microsoft support because we have dedicated SharePoint admins.

Which solution did I use previously and why did I switch?

We have used no other tool prior to SharePoint.

How was the initial setup?

Installation and configuration were somewhat complex.

What's my experience with pricing, setup cost, and licensing?

You can always start off with the free SharePoint Foundation version in order to evaluate the platform.

Which other solutions did I evaluate?

Before choosing this product, we did not evaluate any other options.

What other advice do I have?

Look at the spec list and try to find out if (almost) all of the features you request are covered by SharePoint.

Disclosure: My company has a business relationship with this vendor other than being a customer: I guess so, but I don't know the level of partnership (gold, silver,. etc).
PeerSpot user
it_user402498 - PeerSpot reviewer
Director at a tech company with 501-1,000 employees
Vendor
Easy to use and provides valuable integration options.

Valuable Features:

Collaboration & DMS are the most valuable features of the product, to me.

It is also easy to use and provides valuable integration options.

Improvements to My Organization:

We are a service provider of SharePoint and SCOM to our clients. And we can see the change, how efficiently they are able to carry out their regular productivity works through SP, while the IT team is able to have control and adapt quickly with SCOM.

Room for Improvement:

There are multiple areas with room for improvement:

  1. Scanning engine driver
  2. Mobile integration (just launched by MS, yet to be seen)
  3. Stability

Other Advice:

We recommend this product with the following two main points:

  1. Cost of investment is quite low, while the ROI is quite high.
  2. Plan a proper approach, and look for a capable team for implementation
Disclosure: My company has a business relationship with this vendor other than being a customer: We are an SMB partner for Microsoft
PeerSpot user
Buyer's Guide
Download our free SharePoint Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free SharePoint Report and get advice and tips from experienced pros sharing their opinions.