SharePoint Reviews

• Ability to be used from a .NET programming environment

We were able to introduce a CMS, which had never been implemented before.

For sure, it should offer customisation of data grids, which is not possible, as it seems to use some proprietary OCX control.

I have used it for three years.

I have not encountered that many stability issues.

I have not encountered any scalability issues so far.

I did not previously use a different solution.

As with any other product, initial setup is a bit complex to understand how/what is happening, but with a good background and understanding, how it works it is very easy.

For simple solutions, I recommend this solution. But going large scale, you might consider going with an open-source solution.

Before choosing this product, I did not evaluate other options.

Look at alternatives, and understand your goals and possible future implementations.

Compared to other products, SharePoint is not only a content manager, but a wider product, like enterprise content management. You can use multiple components in SharePoint. Moreover, SharePoint is already moving to cloud, if you are using SharePoint online, which is cloud-based technology, it is more accessible. 

• Data classification
• Search

These two elements are cheap.

We would like more security features, like automating. 

More than five years.

There are some limitations on storage. 

The product and technical support teams are really good.

The initial setup is straightforward.

The replacement costs for it are cheaper if you use only SharePoint.

We are a middle-sized company with around 200 users. 

We use SharePoint for some basic business processes: CRM, ECM, etc. Our maturity reached a certain level and it allowed for some further improvement.

Company portal was finally set up. The CRM system for the commercial department went into production and opened the door for further improvements, KPIs, and metrics.

• Its functionality is enormous. 
• It looks nice. 
• It has good integration with other MS products. 
• It is well supported by Microsoft.

It is too heavy. MS should not have paid foreign coders dollars per each row of code. They wasted the stability and reliability in the end.

Still implementing.

Alerts and co-authoring

So far our HR department has seen the benefits in terms of having a central calendar where everybody in the department can be updated regarding meetings and appointments, creating discussion forums regarding important topics affecting the agency or the department. Having a central repository for documents (rather than at different locations creating storage issues)

Co-authoring needs to be real time.

2 months

no

no

no

Customer Service: okTechnical Support: ok

In-house

I would recommend it. Good software to help:

• Centralized management and editing of documents
• Team brainstorming and exchange through discussion forums
• Synchronization and centralization of appointments and meetings
• The provision of one portal or web site to access documents, calendars, forums etc.

Small process tracking for in-house requirements investigations, which are shared across several departments.

• Combined reports and data with timeline tracking.
• Better than looking into three systems to find the full picture.

• Metadata store
• Cascade dropdowns for selection of data sets.  

• Links to Outlook and native storage of emails. 
• Emails stored now do not display metadata in native format.
• No good process to import emails from several users into a single comprehensive SP repository.
• The linkages to external record stores could be beefed up.

One to three years.

The features which are most valuable to us are its powerful search, edit in browser, social features.

It’s a single entry point to all internal systems with integrated security: no password management issues as with disparate products. All functionality is available from anywhere in the world with a web browser, so everyone is always connected.

I have been using the solution for 2 years.

No

No

No

Customer Service: Customer service is very good.Technical Support: Technical support is very good.

Straightforward but user profiles take some time to set up.

We implemented in-house.

Being able to drop all the cloud service subscriptions saves a lot: the amount depends on how many of those services can be replaced.

If you’re on corporate Active Directory then there are no real competitors.

Read the planning documentation: running the installer without planning has some disadvantages for auditing, for example.

I use SharePoint as a general administrator, working with different Microsoft environments. I am not an admin, but I help with some issues and answer questions related to SharePoint within the organization where I work. Although I do not manage SharePoint directly, I interact with it as part of my duties, primarily in a supportive role.

SharePoint provides prepared templates and objects for data presentation. It is a flexible tool suitable for diverse Microsoft environments. Features include messaging integration and full-text search capabilities that help users understand content and grasp significant information stored in SharePoint. It serves as a means to present information and access data efficiently.

The web parts in SharePoint could be more intuitive for end users. Many do not fully understand these features, and improving user awareness could foster better data relations. The learning curve of using special features and web parts in SharePoint could be enhanced, especially in helping data processing by AI systems.

My first experience with SharePoint began around 2005. I used to manage my own SharePoint sites. Currently, I am not involved in direct management and have not been for over ten years. I engage with SharePoint several times per month to assist others or address specific queries.

The transition to SharePoint Online was mostly completed when I joined the company, having already moved from on-premises to cloud. I did not encounter any significant deployment issues personally.

The stability of SharePoint is high. I rate it nine, indicating a reliable experience for most companies.

The external access to SharePoint data requires better security handling. I rate scalability at eight currently, with room for more advanced external secure access features.

The quality of Microsoft's technical support is very high, with a rating between nine and ten.

Positive

I initially started with basic coding on Microsoft Windows and transitioned to administration roles, which led to the use of SharePoint as part of general administrator responsibilities.

The initial setup of SharePoint is straightforward due to pre-selected templates. However, the users' understanding of SharePoint's data relations and content still requires improvement.

As SharePoint is part of the Microsoft 365 suite, the pricing is acceptable.

I would rate SharePoint overall as seven or eight. I acknowledge that while it is a good solution for several applications, it is not suitable for all, especially not primarily intended for external sharing. Users should explore and understand the integrated features of SharePoint to maximize its benefits.

Public Cloud

Other

Our organization primarily uses SharePoint as a document management system. It serves as a storage and collaboration platform for our users, allowing us to co-edit documents and easily share files externally. We have controlled the number of sites and use it mostly as a document repository, rather than exploiting its advanced features.

The most valuable features of SharePoint include the ability to co-edit documents in the Office suite, particularly Excel and Word. It is also easy to share files externally and sync them locally on computers, which is convenient for users.

There is room for improvement in the integration capabilities of SharePoint, as the suite of APIs is convoluted and complicated to use. The APIs are limited and not all functionalities are supported. Also, Microsoft forces users to upgrade their license to access proper auditing information, which is essential and should be included in any license.

I have been working with SharePoint for about five years within this company, and I have used it in different capacities over the last twenty years.

The initial deployment of SharePoint was done with the assistance of a third party for configuration. We have not made significant changes after setup, controlling the environment by limiting the number of sites and functionalities.

While SharePoint is generally stable, there have been instances, such as issues with the search index, where it took Microsoft a considerable time to resolve. Microsoft's support can be slow, taking 24 hours to respond, and often more actions are required on their end.

SharePoint presents limitations regarding scalability, particularly with the volume of data, as it is a SaaS solution with undisclosed constraints, making it unreliable at times for large volume operations.

The technical support from Microsoft for SharePoint is often slow and rated a three out of ten. There is a lack of detailed and timely responses, and support is not always transparent with the solutions.

Neutral

Before SharePoint, we used OpenText, but our clients wanted to collaborate using SharePoint, which led us to switch. We also evaluated solutions like Dropbox, but client preference pushed us to SharePoint.

The initial setup involved a third party for configuration, and we have managed it with limited changes since, focusing on controlling the number of sites.

We worked with a third-party implementation team to configure SharePoint during the initial setup phase.

We have not calculated a return on investment for SharePoint as our company is not skilled in calculating ROI. However, we know we have improved processes and collaboration.

The pricing and licensing for SharePoint are considered expensive, especially when Microsoft forces users to upgrade to higher licenses for basic functionalities like auditing. This upgrade requirement feels unjustified.

We evaluated solutions such as Dropbox and previously used OpenText before switching to SharePoint.

Locking SharePoint down simplifies its use, but for more sophisticated requirements, I recommend looking into solutions like OpenText that offer more flexibility. Overall, I rate SharePoint a seven out of ten.

Public Cloud

Other