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PeerSpot user
European Business Architect - B2B Marketing & Sales with 1,001-5,000 employees
Real User
Top 20
Dec 12, 2016
Cross-site search finds knowledge in the organization. Direct document editing facilitates collaboration.

What is most valuable?

The cross-site search is great for finding knowledge stored or used somewhere in the organization. Most documents are created in MS Office. Each MS Office Document can be stored directly on SharePoint. The threshold for people sharing their documents online has gone down. The cross-site search enables browsing all that knowledge with ease.

The ability to edit MS documents directly from SharePoint makes it easy to collaborate on documents with other people.

The strength of Microsoft has never been in its OS, but in its MS Office suite. MS Office 365 in combination with SharePoint, as a total collaboration tool, brings collaboration to another level.

How has it helped my organization?

There is much more collaboration and sharing across SharePoint.

What needs improvement?

Google Docs has two abilities that SharePoint should support as well:

  • The ability to work in the same document at the same time would be a huge improvement. During my MBA studies, we used Google Docs for this. Unfortunately Google Docs doesn’t convert well to MS Word to add the finishing touches.
  • Just like Google spreadsheets within Google Docs, I would like to be able to fill an Excel spreadsheet through a form posted on SharePoint. SharePoint has list views that can do something similar, but I want it to do more, tightly integrated with Excel. This would improve the document collaboration options for spreadsheets.

For how long have I used the solution?

I have been using it for three years.

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December 2025
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What do I think about the stability of the solution?

We had issues with stability when we implemented it at a previous company. We had issues where the system was down for a while.

What do I think about the scalability of the solution?

We did have issues with scalability. Performance isn’t so good if too many people use it.

How are customer service and support?

At a previous company, Sonepar, we were supported by VX company, and at my current organization, Canon Europe, by Capgemini.

Which solution did I use previously and why did I switch?

Previously, we used enQuira to store questions.

How was the initial setup?

Initial setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

It is affordable for what you get.

Which other solutions did I evaluate?

At Sonepar, we considered using open source CMS systems, like Drupal and DotNetNuke.

What other advice do I have?

Ensure the search is quick enough. If not, look at the indexing configuration.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Escalation Engineer at a tech vendor with 1,001-5,000 employees
Real User
Nov 27, 2016
Indexing, search and BI features are valuable. It integrates with Yammer.

What is most valuable?

The features that I find most valuable are:

  • Indexing
  • Search
  • BI
  • Custom apps model
  • Team sites
  • My Site
  • Integration with Yammer

SharePoint provides out-of-the-box data indexing and caching. BI is optional and driven by content population as well as external sources import. Custom App model is a platform allowing for a variety of home-grown or enterprise based solutions. We have a local team developing proprietary applications available via an in-house App store that is rolled out either globally across all pages, or individually per team site.

How has it helped my organization?

With the use of “My Site”, we were able to minimize our data center shared drive footprint and roll most user data into a searchable database. SharePoint provides file level,content security, and shifting data management to the customer.

What needs improvement?

With version management and recovery options, customers can easily restore files from the recycle bin. However, once files are removed, administrators are forced to turn to third-party tools. Administrative recovery and data management need more attention. File recovery is not made simple. Once files are discarded from within the SharePoint product, recovery turns into a long process of restoration from databases.

Alternatively we use a third party product by AvePoint called DocAve. It allows for an easy point and click recovery preserving original security permissions, which is not possible with direct database restoration. I would like to see a native Microsoft product do this.

For how long have I used the solution?

We have used this product for two years.

What do I think about the stability of the solution?

With an on-premise, or even a hybrid model, local operations and platform teams are responsible for the uptime of the system. Most common issues are service halt, drive space management, and database corruption. All of this can be resolved easily with an Office 365 infrastructure migration.

What do I think about the scalability of the solution?

Scalability was not an issue for us at the time of deployment. Capacity planning and resource management was done well. However, scalability issues with the current version is done much better than in previous versions

How are customer service and technical support?

The quality of technical support depended on the support contract and severity of the issue. An enterprise level contract allows us to raise Priority 1 cases which are addressed on a 24/7 basis. Most issues were resolved promptly.

Which solution did I use previously and why did I switch?

We upgraded from SharePoint 2007 and 2010. Data migration was the biggest culprit. The main reason for an upgrade was to provide easier platform management.

How was the initial setup?

Deploying essential components was fairly straightforward. "MySite" page customization for multi-brand organization was a bit complicated due to the application of custom templates and role-based access control.

What's my experience with pricing, setup cost, and licensing?

Do your homework and work closely with the vendor during capacity planning. Think a few years ahead.

Which other solutions did I evaluate?

We did not evaluate other products. However, also invested into WordPress and Kentico CMS under the MS Azure PaaS environment.

What other advice do I have?

Make sure the product meets your business needs. Once you make that decision, rollout the proper internal marketing and adoption of the product. Workshops are available by Microsoft along with adoption recommendations.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
SharePoint
December 2025
Learn what your peers think about SharePoint. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,899 professionals have used our research since 2012.
PeerSpot user
Senior Consultant | Architect at a tech services company with 1,001-5,000 employees
Consultant
Top 20
Nov 24, 2016
Applies to a wide range of company scenarios. You can integrate systems using workflow management middleware.

What is most valuable?

What makes SharePoint special is that it applies to a wide range of company scenarios; document management, knowledge management, project management, and records management.

When you want to save information, collaborate, or discover information, SharePoint is the first point-of-contact. You can search, use metadata, or access content via business intelligence created as Excel reports or dashboards. You can also access data from PowerPoint presentations, PowerBI, JavaScript. or jQuery.

Since the core structure is based on ASP.NET technology, you can manage simple development projects using standard .NET developers who have no specialization. You are also able to brand the product using HTML, CSS and JavaScript.

How has it helped my organization?

SharePoint has benefitted us a lot regarding optimization. We can automate document management, project management, and basic service desk functions.

The biggest value is that you are able to integrate systems using workflow management middleware. You can also use business intelligence to integrate data and display output on a SharePoint page with predefined restrictions applied for separate security groups.

There is occasionally a problem when an organization has several in-house developed systems without any integration connectors, etc. But this is only an issue in some really specific cases.

What needs improvement?

The allowed size of document libraries and lists, i.e., the number of items allowed, needs to be increased. This was already improved in the latest 2016 version of SharePoint.

Also, there need to be more options to brand solutions without needing developers. This would be good for end users.

For how long have I used the solution?

I specialized in the implementation, configuration, and branding of SharePoint for about 7+years. I’ve implemented solutions for many customers, large and small, in many architecture scenarios.

What do I think about the stability of the solution?

Stability is always a big issue, but not from the view of SharePoint itself. It’s more of an issue from the architecture and infrastructure point of view. Many customers implement SharePoint on virtual machines with dynamic memory allocation. VMs have slow disk access speeds that are below recommended specifications.

In these situations, there are always issues with stability, especially regarding search services, etc. For example, if you installed SharePoint on a virtual machine with dynamic memory, it could destroy the farm without any possibility of repairing it. You will then have to reinstall the whole farm. This would really be a big problem in the case of a farm with 10 virtual servers.

What do I think about the scalability of the solution?

Scalability issue are related to the previous question regarding stability.

How are customer service and technical support?

The main burden of technical support is on Microsoft partners, who implemented the particular solution. If customers want extra support from Microsoft, it is possible I think, but only if they have Software Assurance or an Enterprise Agreement. Even if a customer has one of these, they still mostly use Microsoft Partners for consulting, maintenance, or new projects.

Which solution did I use previously and why did I switch?

I previously used SharePoint Services 3, SharePoint Server 2007/2010/2013. Now, I am using SharePoint Online 2016 in a hybrid model that has new features and some new innovations. There are many reasons to switch.

How was the initial setup?

The initial setup was really difficult, because we had no experience. But, together with my colleagues, we managed to solve the initial issues. Then, we used specialized consultants to help us. All subsequent implementations, even in our own environment, were successful. There is always some troubleshooting to do, but this is normal.

What's my experience with pricing, setup cost, and licensing?

I advise to really plan carefully before implementing a solution. You need to allocate the correct number of licenses of various types (standard versus enterprise), including the required SQL licenses. Be careful with SQL licensing as many companies get this wrong. Licenses for other systems, for example, AD CALs or terminal server CALs, also need to be considered.

One of the most common mistakes is that a project plan will not take into account the use of features that require an enterprise license to run. For example, if the planners allocate only 50 enterprise licenses and the rest are standard licenses, there may not be enough enterprise licenses for all the components that need them.

What other advice do I have?

My advice is to look around the Internet and find some justification to negotiate with your boss to buy this product. Alternatively, you could go to the cloud as well and create a hybrid model to reduce the cost of infrastructure (using Azure/Office 365).

Also, optimize your business using automation, forms, document management, etc.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Product Manager with 1,001-5,000 employees
Real User
Nov 23, 2016
It offers customization with MS .NET and related tools, is stable and performs well in a medium-sized environment.

What is most valuable?

Valuable features in this product are:

  • Easy customization with MS .NET and related tools
  • Stability
  • Performance in a medium size environment (100-200 users)
  • Full support by MS

How has it helped my organization?

We implemented custom approval workflows (for approving Opex items) using Windows Workflow Foundation which simplified and helped in speeding up the process of approving HW and SW licenses.

What needs improvement?

Performance: The web page was sometimes not as fast as we'd like to see.

Application of custom CSS/visual styles was cumbersome and usually required a complete re-write of out-of-the box SharePoint site pages.

For how long have I used the solution?

I have used this product for three years.

What do I think about the stability of the solution?

Stability was usually good.

What do I think about the scalability of the solution?

I have not encountered any scalability issues.

How are customer service and technical support?

It's standard MS-quality support. We got the help level we expected as an MS Gold partner.

Which solution did I use previously and why did I switch?

Previously, we used custom ASP.NET application. We wanted to use SharePoint because it is easy to deploy in a new environment and has out-of-the box functionalities like AD authentication, file versioning, wiki pages, .NET extensible, etc.

How was the initial setup?

The installation of SharePoint server was easy and had no issues.

What's my experience with pricing, setup cost, and licensing?

I cannot make any specific recommendations.

Which other solutions did I evaluate?

SharePoint didn't have a direct competition at the time of our evaluation, mainly due to its deep integration with .NET Framework technologies like Windows Workflow Foundation. Thus, it was our only choice to try.

What other advice do I have?

Consider what level of SharePoint Web customization you are looking for. If you would be okay with some basic color changes, adding your logo and other small visual changes, it would be easy for you to build what you want. However, if you are looking to build a custom look and feel website and consider using SharePoint, you will end up building a completely new product using some SharePoint components that may lead into technology/customization limitations.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user577425 - PeerSpot reviewer
it_user577425Sales Associate at a tech services company with 51-200 employees
Consultant

I believe that Centralpoint is superior and much cheaper!

PeerSpot user
Sr. DevOps at a energy/utilities company with 1,001-5,000 employees
Real User
Nov 23, 2016
It maintains an easy, searchable knowledge base. It is difficult to identify deltas in documents, especially those with drawings.

What is most valuable?

The document library feature in this product is most valuable.

This product does a good job of maintaining an easy, searchable knowledge base, which is the key for supporting applications and business teams.

How has it helped my organization?

I personally don't use this product. However, my clients find it useful for locating documents in a format, that is easy to navigate.

What needs improvement?

Submitting document changes function needs to be improved.

It is hard to identify deltas in documents especially ones with drawings.

The process of updating a document on the fly takes a while to download and update.I am used to robust versions of management systems and hence end up using Apache Subversion (SVN) rather than SharePoint for version management.

I would also like to see who makes the changes inside the documents, that are managed.

For how long have I used the solution?

I have used this product on and off for 10 years.

What do I think about the stability of the solution?

I have encountered stability issues when connecting to TFS 2013 for reporting.

What do I think about the scalability of the solution?

I have not yet encountered any scalability issues.

How are customer service and technical support?

I have not used any technical support.

Which solution did I use previously and why did I switch?

Previously, I have used HP document solutions. I made the switch to SharePoint as it was what the client was using.

How was the initial setup?

The initial setup for me was fairly simple.

What's my experience with pricing, setup cost, and licensing?

I don't know since I did not source the production and used existing licenses.

Which other solutions did I evaluate?

I did not evaluate other options as I have not purchased this product.

What other advice do I have?

It is best to ensure that all configuration options are explored when connecting
to other solutions.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
System Architect at a tech services company with 51-200 employees
Consultant
Nov 23, 2016
It collaborates with other MS products. Network sharing is no longer required to store attached documents.

What is most valuable?

Collaboration with other Microsoft products has made SharePoint a real tool for us. You can use a personal OneDrive storage to share your own documents with others, but also use SharePoint sites to manage projects with external users.

How has it helped my organization?

All attachments are put under SharePoint. So, no more of network sharing is required to store documents. Document versioning is also a useful feature for our organization.

No need to worry any more about emails with attachments and obsolete versions with those attachments. People can edit an online version at the same time. You don’t have to save and send anything anymore.

Though Office 365 Groups is only partly based on SharePoint Online, it gives a great option to share team information with inside and outside users.

What needs improvement?

SharePoint Online is excellent as is, but licensing for the on-premises version is expensive.

For how long have I used the solution?

I have been using this product for eight years.

What do I think about the stability of the solution?

I have not encountered any stability issues. It is an excellent product if you don’t have to customize it too much.

What do I think about the scalability of the solution?

I have not encountered any scalability issues.

How are customer service and technical support?

I would rate the technical support level 9/10.

Which solution did I use previously and why did I switch?

I did not use any other solutions prior to SharePoint and I would not change to another product either.

How was the initial setup?

Setup is very straightforward when you know the architecture.

Which other solutions did I evaluate?

I didn’t evaluate other products.

What other advice do I have?

Keep it simple. Make use of this product without huge amounts of custom applications and scripting.

Disclosure: My company has a business relationship with this vendor other than being a customer. We are a Microsoft Gold partner.
PeerSpot user
PeerSpot user
ITIL Process Manager at a healthcare company with 1,001-5,000 employees
Vendor
Nov 22, 2016
We use the list functionality to create integrated test scripts. It provides a Web solution for running integrated test scripts across multiple applications.

What is most valuable?

The key features in this product are:

  • Use of list functionality
  • The ability to easily modify the default screen on a new Web site
  • The ability to quickly create and modify subsites
  • The ability to create unique access rights to the subsites

How has it helped my organization?

We use the list functionality within SharePoint to create integrated test scripts. This has allowed us to have a Web solution for running integrated test scripts across multiple applications, along with multiple testing resources in numerous physical locations.

What needs improvement?

The product can be improved in the following aspects:

  • In order to put certain customizations in place requires the downloading and installation of SharePoint Designer 2013. For large organizations where security has the majority of devices locked down, downloading and installing applications is not a simple process. It would be nice if some of the SharePoint Designer functionality could be baked in/part of the edit page functionality.
  • The reporting functionality needs improvement, to combine multiple lists (for the most part) requires a solution outside of SharePoint. It would be great if there was an option to combine lists that have the exact same layout (fields and order of fields) so that the combined lists could be summarized and reported on.


For how long have I used the solution?

I have used SharePoint for a total of 14 years; 11 years with my current employer.

What do I think about the stability of the solution?

Mostly, we have not encountered any stability issues.

What do I think about the scalability of the solution?

I have not encountered any scalability issues.

How is customer service and technical support?

I cannot comment as I simply use Google to find answers for technical issues.

How was the initial setup?

The initial setup process was fairly straightforward.

What other advice do I have?

My advice is to not hesitate; just plunge in and implement SharePoint.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Head of Business Intelligence at a engineering company with 501-1,000 employees
Vendor
Nov 21, 2016
It includes ready-made snippets. You can automate basic processes.

What is most valuable?

The most valuable features are the high number of ready-made snippets, easy basic process automation functionality, security model, and good integration with other Microsoft products.

How has it helped my organization?

Knowledge management has improved a lot.

What needs improvement?

Analytics and reporting is an area with room for improvement.

It should provide more complex-process automation out of the box.

For how long have I used the solution?

We've been using it in production since early 2015 for both document management and as Project Server 2013.

What do I think about the stability of the solution?

We have spent some time reconfiguring the farm in order to overcome performance degradation.

What do I think about the scalability of the solution?

We have not encountered any scalability issues.

How are customer service and technical support?

We haven't issued any tickets to Microsoft support because we have dedicated SharePoint admins.

Which solution did I use previously and why did I switch?

We have used no other tool prior to SharePoint.

How was the initial setup?

Installation and configuration were somewhat complex.

What's my experience with pricing, setup cost, and licensing?

You can always start off with the free SharePoint Foundation version in order to evaluate the platform.

Which other solutions did I evaluate?

Before choosing this product, we did not evaluate any other options.

What other advice do I have?

Look at the spec list and try to find out if (almost) all of the features you request are covered by SharePoint.

Disclosure: My company has a business relationship with this vendor other than being a customer. I guess so, but I don't know the level of partnership (gold, silver,. etc).
PeerSpot user
Buyer's Guide
Download our free SharePoint Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2025
Buyer's Guide
Download our free SharePoint Report and get advice and tips from experienced pros sharing their opinions.