it_user802194 - PeerSpot reviewer
Business Analyst, Global IT with 5,001-10,000 employees
User
Provides combined reports and data with timeline tracking. Emails stored now do not display metadata in native format.
Pros and Cons
  • "​Combined reports and data with timeline tracking."
  • "No good process to import emails from several users into a single comprehensive SP repository."
  • "Emails stored now do not display metadata in native format."

What is our primary use case?

Small process tracking for in-house requirements investigations, which are shared across several departments.

How has it helped my organization?

  • Combined reports and data with timeline tracking.
  • Better than looking into three systems to find the full picture.

What is most valuable?

  • Metadata store
  • Cascade dropdowns for selection of data sets.  

What needs improvement?

  • Links to Outlook and native storage of emails. 
  • Emails stored now do not display metadata in native format.
  • No good process to import emails from several users into a single comprehensive SP repository.
  • The linkages to external record stores could be beefed up.
Buyer's Guide
SharePoint
March 2024
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For how long have I used the solution?

One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user143376 - PeerSpot reviewer
Consultant with 201-500 employees
Vendor
Full functionality is available from anywhere in the world with a web browser so everyone is always connected.

Valuable Features

The features which are most valuable to us are its powerful search, edit in browser, social features.

Improvements to My Organization

It’s a single entry point to all internal systems with integrated security: no password management issues as with disparate products. All functionality is available from anywhere in the world with a web browser, so everyone is always connected.

Use of Solution

I have been using the solution for 2 years.

Deployment Issues

No

Stability Issues

No

Scalability Issues

No

Customer Service and Technical Support

Customer Service: Customer service is very good.Technical Support: Technical support is very good.

Initial Setup

Straightforward but user profiles take some time to set up.

Implementation Team

We implemented in-house.

ROI

Being able to drop all the cloud service subscriptions saves a lot: the amount depends on how many of those services can be replaced.

Other Solutions Considered

If you’re on corporate Active Directory then there are no real competitors.

Other Advice

Read the planning documentation: running the installer without planning has some disadvantages for auditing, for example.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user143376 - PeerSpot reviewer
it_user143376Consultant with 201-500 employees
Vendor

The only functionality I am aware of that needs IE is the server farm SSL security administration, which is a seldom touched highly administrative function; of course IE is the only browser that supports ActiveX so I maybe missing something. I would actually argue that there is improved user functionality in some instances for Firefox over IE, such as the ability to resize text areas.

Regarding the LDAP integration, I have come across people that consider password synchronization to be integration; for me it's SSO and nothing less. To this end there are certainly many systems out there that achieve seamless SSO using SPNEGO Kerberos running off LDAP, but for Claims authentication (SharePoint default) it's a different matter. At best you may be able to use something like PicketLink, Once again, if you're talking Office 365 then it's O-Auth and that's much easier to integrate. Taking this a step further, SharePoint automatically manages password changes for service accounts and provides social functionality such as dynamic organization charts and badging based on AD properties.

I would certainly look at other options, but the bar is set pretty high by SharePoint if you are using Microsoft Office file formats on an Active Directory Network. Also, times change: once upon a time (5+ years ago?) Microsoft held back on browser support, workflow scalability and other features for perceived commercial reasons. SharePoint and Linux - as every decent product should - adapt and grow over time and are nothing like the versions on 10 years ago. What other CMS allows editing DOCX and XLXS in my phone's web browser? Only OX and SharePoint can do that.

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Updated: March 2024
Buyer's Guide
Download our free SharePoint Report and get advice and tips from experienced pros sharing their opinions.