Ben Davidson - PeerSpot reviewer
Front End Developer at a marketing services firm with 1-10 employees
Real User
Top 10
Great management with helpful Gantt views and useful subtask functionality
Pros and Cons
  • "Being able to see everything at a glance and check task status, is wonderful."
  • "Speed and reliability need to be better."

What is our primary use case?

We switched to Monday from a couple of other options for tracking task management for our projects. That had proved to be a pretty difficult thing to do, since we kind of straddled the line in terms of a small business versus a big project, project management, somewhere. Particularly the developers and designers on our teams can use some of the larger solutions, however, most of our clients just don't feel that is necessary. It's really nice to be able to scale up when we need to. We had just a lot of issues finding something that was going to be easy to use, not just for developers, but designers as well, and allowed for at least some customer interaction through the dashboard as well.

What is most valuable?

Their flagship feature, what used to be called the pulse is great. Pulse offers great management. Being able to see everything at a glance and check task status, is wonderful. They use subtasks and the simple aspects of task management have been really helpful. Even beyond that, we do some Gantt views and calendar views, however, a lot of it is really just being able to manage large numbers of tasks seamlessly and be able to view them on different dashboards individually, not just per project. 

Previously, that was the limitation. We could look at all of the projects that someone was working on, and all of the tasks associated with the project, however, being able to filter down very specifically to say which tasks were on a particular project for a particular day, the interface was a lot better in our testing of Monday than it was with other similar solutions.

What needs improvement?

Speed and reliability need to be better. I don't mean that in a very basic, "Oh, we can't log in." Rather, there are issues with connectivity. That happens with anything at any sort of scale. I understand that. A bigger issue definitely is speed. It can run very slowly at times. A lot of the time we don't have issues, however, there are plenty of times when switching between views takes a long time, and I recognize they're doing on-the-fly queries with a lot of data. That's hard to do, hard to speed up, however, it does impact our workflow. That can really slow us down, particularly when we're trying to do a quick project check-in and we have to switch between two projects or more than one project and more than one person, having to drill down between those different contexts can be pretty cumbersome if it's a project at any sort of scale.

For how long have I used the solution?

We've been using the solution since 2019.

Buyer's Guide
monday.com
March 2024
Learn what your peers think about monday.com. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,386 professionals have used our research since 2012.

What do I think about the stability of the solution?

It's fairly stable. They probably hit 99% or 98% stable, however, they'll go down for half a day at a time sometimes, which isn't great. It's not very common. That may be once or twice a year that they'll go down for a couple of hours, which obviously throws a wrench into things for us, however, there's enough collateral in other services that we're able to see what we're working on. It doesn't usually get in the way too much. We'll just work off PostIts for a couple of hours so we can reconcile everything. It's not too bad.

What do I think about the scalability of the solution?

I can't speak to the number of clients that we have using it, since I don't know. However, internally, we've got six people using it. We bring clients in as well and have them use the system as necessary, which usually only happens if they're more on the medium to large-scale business or if it happens to be a more in-depth project. They'll usually have one or two seats that they use in that case, just to be able to offer feedback as we're working through the project. Occasionally, we'll have more than that, however, internally it's about a half dozen seats and then externally it's "as needed".

In most senses, it seems very scalable. That's one of the things that drew us to the product was that it can be used to handle very small projects, can be used to handle much larger projects. 

The issue that you run into is the same issue with scalability that you're going to have anywhere. It's large amounts of data, and so, querying that data just takes more time.  I would say that we do have some issues with scalability, however, it's really not more than we'd have with other project management systems except maybe something that was on-premises.

How are customer service and support?

Technical support is pretty good. They're pretty responsive to the issues that we have. The consistent issue that we have had with them, if we have one, has been speed instability. When we inquire about that, we get a regular answer of, "Oh, we're sorry to hear about that. We're working on it. We'll get someone back to you when we have an answer," and very little will happen. It's not unexpected as we recognize the difficulties that they're dealing with. That said, after a while, it can feel a little hollow having that response. I suppose that's no different than what most customer service teams will do. They do offer guidance when we ask for help, however.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We still used 10,000 Feet a little bit, which was subsumed into Smartsheet some time ago. We used that really just for timesheet tracking since it happens to integrate with our accounting software, that's in the process of moving, however, the accounting software is kind of the lame-duck here. We have to work at the speed of the accounting software and that is Glacial. Previously, we used that for all of our task management as it was so simple to tie that to very specific line item accounting. We do that to a certain extent still, however, it's much more for the day-to-day tasks that don't need to be tied to a number, just tied to a task list to be able to track feedback loops and whatnot. That's really what Monday has helped with.

How was the initial setup?

Everybody's just using their website. It's either that or their free app through the app store. It's a very public cloud situation.

Everybody in the company was involved at some level with the setup. I did some of the testing and vetting of various solutions before anything happened and then went through Monday and a bunch of webinars and whatnot too. 

The initial setup is pretty simple. One of the advantages that Monday probably has for itself is that you don't need to dive straight into really deep integrations unless you want to. A lot of that has come very slowly with our team. Therefore, initially, it was very simple. We're using much more complicated things through some of our integrations with GitHub and Slack and whatnot, however, right off the bat, implementation is easy.

We have two people, handling the setup. Our team's project manager did almost everything. Then, intermittently, we would have someone else from Monday help on troubleshooting a couple of things. There isn't anybody who is full-time just Monday.com management.

In terms of maintenance, we do have one full-time project manager. There's maintenance in that someone needs to go in and assign tasks and manage the status of those tasks if they do tree shaking and pruning, so to speak, to make sure that everything is moving along. However, the updates in terms of architecture are handled automatically, which is nice. The content of the software is software as a service. We have endpoints and we do what we can. 

What about the implementation team?

We did everything internally. We connected with their onboarding team a bit, however, it's mostly folks who are running webinars normally. I don't remember us having a dedicated person past the first week or two. It was more about getting us acquainted with the platform rather than trying to build out a whole. The system itself doesn't need a lot of configuration compared to Jira or any of those larger systems that get you more at that ERP level.

What was our ROI?

We've seen an ROI. It has really helped from a process point of view for us to be able to do some internal evaluations of our QA processes and to be able to really push everyone towards documenting everything that they're doing. It's nice that there's a single point of truth for all of our projects. That was definitely lacking previously. 

What's my experience with pricing, setup cost, and licensing?

It's extremely affordable. I've considered even getting a personal license just outside of work as it's been so helpful for all of my task management at work. I haven't quite pulled the trigger on that, since I'm not sure that the price point quite makes sense to have two of them running side by side. That said, it's great. The price point is very approachable, particularly for the time it saves. If it saves one hour a month, it more than pays for itself.

Which other solutions did I evaluate?

We looked at several other options. We looked at a few that were more on the free side or had free tiers like Asana and Trello. We also looked at Jira, which uses swim lanes and is very scrum compliant, very agile. 

Monday seems to be what really struck a nice balance between what was usable from the designer and project manager end, and then what was usable from the developer end as well. 

What other advice do I have?

I would advise others to give it a go. It's been great for task management with collaboration on top and some web-based integrations like Slack, Github, or Microsoft Teams.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1848378 - PeerSpot reviewer
Works at Mediacom Communications Corporation
Real User
Great automation, good filters, and helpful sub-items
Pros and Cons
  • "Being able to add comments to line items makes it easier to provide updates on tasks and flag if there are delays or issues in completing something."
  • "Being able to create 'sub-teams' so people in these teams can be assigned to tasks in one go and receive updates on the progress of tasks would be useful."

What is our primary use case?

We use the product for managing tasks within our paid search team. We work across multiple clients and channels. Monday allows us to track the team's progress in one place. 

One of the main tasks we use Monday for is preparing for new quarters and making sure everything is set up for campaigns to go live when planned. 

It also helps us keep track of optimizations we make throughout the quarter. At the end of the quarter, we can then download the board with the complete list of tasks and build a timeline of when different actions were taken and how these impacted our campaigns' performance.

We also use it to track the training and onboarding of new team members as well as annual leave so that we can make sure we have enough team members during peak times when the workload is highest.

How has it helped my organization?

The product makes it much easier to manage and organize workload within the team since you can easily see what tasks are assigned to who, and how long these are expected to take. In turn, this means we are able to meet deadlines and keep to clients' expectations in terms of timelines for different deliverables.

It also allows members of the team to take ownership of their tasks, whilst keeping everyone in the loop of what is going on within each project/campaign.  It makes it very easy to collaborate and share ideas.

What is most valuable?

The automation feature makes it really easy to replicate recurring tasks that we carry out each quarter and makes boards much easier to maintain.

Filters for different team members make it easy to see what you have to do on a weekly or monthly basis and stay on top of tasks.

Being able to add comments to line items makes it easier to provide updates on tasks and flag if there are delays or issues in completing something.

The sub-items feature makes it easy to delegate sub-tasks to different members of the team for longer-term, bigger projects.

What needs improvement?

Being able to create 'sub-teams' so people in these teams can be assigned to tasks in one go and receive updates on the progress of tasks would be useful.

They need to improve the timeline view. This would be really useful to us if there was more detail in this view, particularly for longer-term planning, to figure out where we have extra capacity throughout a quarter to do additional optimizations for our campaigns. It would also be good if it was possible to get a view of this across boards to get an idea of the overall workload.

For how long have I used the solution?

I've used the solution for two years.

What do I think about the stability of the solution?

We have not had any issues.

What do I think about the scalability of the solution?

This solution works well for teams of three to ten however, not much higher than that.

How are customer service and support?

I have never needed to contact customer support.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I have previously used Trello, however, not in my current role at my current company.

How was the initial setup?

I was not involved in the initial setup.

What about the implementation team?

I was not involved in the initial setup.

What was our ROI?

I don't know what our ROI is.

What's my experience with pricing, setup cost, and licensing?

I'm not aware of what the pricing is.

Which other solutions did I evaluate?

I was not involved in choosing the service.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
monday.com
March 2024
Learn what your peers think about monday.com. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,386 professionals have used our research since 2012.
Assistant Director of Program & Impact - Genesee & Teen Center Sites at Boys & Girls Club of Lake County
User
I like the email reminders asking me where I am with the assigned task and if I need some help
Pros and Cons
  • "Monday.com sends email notifications to keep us all on task. I love the email reminders asking me where I am with the assigned task and if I need some help. I have used this to get things done on time, and it also encourages me to acknowledge when I need some help because I have not been able to complete the task."

    What is our primary use case?

    We use monday.com for recruiting new staff and scheduling tasks that need to be done on a timely basis. Before implementing monday.com, we had to email every new applicant, so some would fall through the cracks. Now each applicant gets added to the recruitment pipeline on monday.com.

    We use monday.com to assign staff members to various tasks in the hiring process and go through the steps in a quick and orderly fashion. 

    How has it helped my organization?

    This solution keeps us on task and organized. We can keep all the applicants for the different positions in one place and schedule interviews. Monday.com tracks everyone involved in the process and our progress recruiting new staff. We keep all of their information in one spot and share it with the team members that need to stay in the loop.

    What is most valuable?

    Monday.com sends email notifications to keep us all on task. I love the email reminders asking me where I am with the assigned task and if I need some help. I have used this to get things done on time, and it also encourages me to acknowledge when I need some help because I have not been able to complete the task.

    I can set interviews and move applicants around to different created buckets. For example, I can make a bucket for applicants being considered for various positions and tag our HR staff to ask them to do the onboarding.

    When we moved offices, we used Monday.com to keep us on task, and everyone was given job duties to support the process. I liked how we could set deadlines for everything that needed to get done during the move. Monday.com serves as a live document, so we can see in real-time when things get done. Specific tasks needed to be finished before we moved on to the next, and we would send emails to ensure everything was completed on deadline.

    For how long have I used the solution?

    We've been using monday.com for about five or six months.

    How are customer service and support?

    I have not contacted customer service yet, but when we asked questions at the webinars, we always got the answers.

    How would you rate customer service and support?

    Positive

    What about the implementation team?

    My director handled the installation. He is incredibly knowledgeable of the product and what it can do.

    What's my experience with pricing, setup cost, and licensing?

    I don't know what monday.com costs precisely, but I'm told it is fairly priced.

    What other advice do I have?

    I rate Monday.com 10 out of 10. My advice is to take advantage of the webinar training. It's helpful. 

    Which deployment model are you using for this solution?

    Private Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Google
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Digital Marketing Specialist at Nonin Medical, Inc.
    User
    Great dashboards, helpful integrations, and helps streamline documentation
    Pros and Cons
    • "Our team uses the platform for many different functions, and the ability to have multiple Kanban boards that are integrated into various other platforms our team uses has helped us become more efficient in our content creation strategies."
    • "It would be helpful to have a direct comparison table/spreadsheet for Monday.com versus Asana and the many other project management software platforms."

    What is our primary use case?

    Monday.com helps us streamline our documentation and asset creation process. We also have integrations in our social media environment to assist with the content scheduling and cross-functional communication between the marketing and sales departments. 

    Monday has helped us track our open projects, and complete projects more efficiently for our marketing and sales teams, it also provides visibility into the work we are doing and the cycle time from when a project is opened to when it is marked as completed. 

    We also use Monday in our weekly team meetings to discuss our upcoming focus areas for the week and prioritize the work we will be doing. 

    How has it helped my organization?

    Our sales team felt 'out of the loop' when it came to upcoming social media posts and newly published sales collateral. Thanks to Monday.com's many integrations, we were able to establish a new channel within Microsoft Teams and Slack where the sales team can go to preview upcoming sales and marketing content, thus streamlining our communication process between the marketing, communications, and sales departments. 

    It also provides visibility for our leadership team as to how much time we spend responding to cross-functional requests versus marketing communications projects/pieces. 

    What is most valuable?

    Our team uses the platform for many different functions, and the ability to have multiple Kanban boards that are integrated into various other platforms our team uses has helped us become more efficient in our content creation strategies. 

    We also use dashboards to track how our projects are progressing and view how many open requests we have to complete. 

    As I have mentioned before, the integrations between Monday.com and various other software platforms have allowed us to streamline our communications and content creation processes, thus reducing the amount of time our team spends dedicated to these various tasks.

    What needs improvement?

    It would be helpful to have a direct comparison table/spreadsheet for Monday.com versus Asana and the many other project management software platforms. Our department recognizes that Monday.com is the right tool for us to use given our team size and use case, however, our IT department has been pushing us to consolidate software platforms and the use case for Monday.com has been brought into question since they are most familiar with Asana

    It would also be helpful to have a social media connection between the Monday.com platform and the various social channels (i.e. Facebook, Twitter, LinkedIn, YouTube, etc.). It would eliminate our need to use Monday.com and a social media management tool when publishing social content. 

    For how long have I used the solution?

    Our department has been using monday.com since 2018. 

    What do I think about the stability of the solution?

    It is highly stable and we have never had any technical issues.

    What do I think about the scalability of the solution?

    Monday is a highly scalable solution. It has helped us when we were at our peak business and as a growing organization, it also helped us when business was slow and we had to reduce our workforce. 

    How are customer service and support?

    We have never had any technical support issues, however, the customer support team was very responsive when we were looking to add more user seats. 

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The initial setup was extremely straightforward as there are many board templates to help new users get started with the platform.

    What about the implementation team?

    We implemented the product using only our in-house marketing communications and IT teams. 

    What was our ROI?

    ROI isn't something we track since the pricing is so reasonable.

    What's my experience with pricing, setup cost, and licensing?

    There is a large variety of pricing and plans to help meet the needs of any organization. 

    Which other solutions did I evaluate?

    Our information technology department has pushed us to use Asana, however, with our large archive of past projects and open requests, it is more efficient for us to continue using the Monday platform.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    UX/UI Designer at GAF Materials / Building Materials
    User
    Provides great project management insights, great templates and useful sub-items
    Pros and Cons
    • "The templates helped me to kick off process solutions for our team."
    • "It has more limitations than we expected."

    What is our primary use case?

    We use the solution for project management across the web team specifically responsible for desktop, tablet, and mobile design. Our team used this platform for planning projects, discussing blocks, and triggering the next steps for teams outside of the platform. 

    We moved on from Monday.com only for the reason that there was a proprietary project management tool already taking over the company and since we weren't a part of it we were missing out on visibility to stakeholders. We switched over recently to Workfront in order to maintain that visibility.

    How has it helped my organization?

    It allowed us to gain line of sight and start to ask ourselves questions revolving around project management, time on tasks, and the processes that we weren't asking previously. 

    It gave us the platform to start to combat burnout and increase communication across teams that were difficult to reach in a more automative and efficient way. Ultimately, Monday.com gave everyone on the team a workspace to get their work done. It was also a home base for all things work where they could see today, tomorrow, and forever if they wanted. 

    What is most valuable?

    We really enjoyed the sub-items feature, sharing GIFs, and templates. 

    The templates helped me to kick off process solutions for our team. 

    The sub-items helped me to incorporate the smaller tasks to get the job done down and visible for management and planing purposes.

    For a team where management is still learning the nuances of our work, time tracking the small steps are so important in planning and evangelizing the work.

    The GIF sharing helped reinforce a sense of culture and camaraderie amongst our team.

    What needs improvement?

    We built so many dashboards and information utilizing templates and came into a few errors where information and ways of working with Monday.com were not as expected. 

    Monday markets itself as a project management tool that is flexible to work the way you want. That said, it has more limitations than we expected. It is fine, however, at the end of the day, they need to share more about how to use the platform videos rather than telling us to go off on our own and create something that doesn't ultimately work. That was frustrating and hard to explain where my hours went to management. 

    For how long have I used the solution?

    I've used the solution for two years.

    Which solution did I use previously and why did I switch?

    We are now using Workfront. We were using both platforms for a little while. 

    Which other solutions did I evaluate?

    We did not evaluate the other solutions previously.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Executive Director of Marketing Services at EWM NOW
    User
    Straightforward to use, easy to set up, and offers both internal/external boards
    Pros and Cons
    • "It has helped us be super creative with how we divide our boards between departments."
    • "Often we receive technical difficulties on the platform and the entire website will be down."

    What is our primary use case?

    I use the product for project and task management and communications between different departments. It's great for design requests and updates on deliverables. 

    We use the software at the marketing agency, where having different clients sure gets overwhelming at some points. How we’ve designed our boards, makes it easier to keep track of all the clients and the progress status of their services as well as review the weekly KPI analytical reporting for each client. 

    The platform is also pretty easy and straight forward to use. 

    How has it helped my organization?

    It has helped us be super creative with how we divide our boards between departments. 

    Now we have one main workspace for launching clients, one for waiting, one for recurring, and one for internal. 

    Under the internal we have it sectioned per department, per client and per service signed up. We also have sections for analytics reporting so that we have all our info in one place. Each client gets a board with all their needed information and links. 

    This has definitely made it easier for everyone on the team to be updated.

    What is most valuable?

    The templates they provide are super helpful to make you start off right the way. The automation available is also a great way to take things off of your hands by automating the process behind it. The ability to track the timelines of every single project and see all the comments and updates makes it easier for upper management to easily review work and keep track of the progress we’ve come through. 

    We actually base all our internal team meetings on Monday, where we start going through each workspace and client boards. 

    What needs improvement?

    Often we receive technical difficulties on the platform and the entire website will be down. We’ve noticed this happens more often recently which interrupts our internal process as we work on the platform on a daily basis. 

    It would be great if the platform has a Kanban look and board to track all projects and tasks from backlog, to to-do, to in progress, in review, approved, and all the steps necessary so all requests are going through all steps to ensure seamless operations between all departments.

    For how long have I used the solution?

    I've used the solution for over four years now.

    What do I think about the stability of the solution?

    The stability looks promising.

    What do I think about the scalability of the solution?

    The platform needs to be more US-focused with local offices and local talent. 

    How are customer service and support?

    We've never gotten into Monday support.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We used Asana and Jira. Monday has better aesthetics.

    How was the initial setup?

    The setup is pretty simple and easy to get the hang of.

    What about the implementation team?

    We handled the initial setup in-house.

    What was our ROI?

    We've seen an ROI of at least 5X.

    What's my experience with pricing, setup cost, and licensing?

    The enterprise plan can be a bit cheaper.

    Which other solutions did I evaluate?

    We evaluated Asana and Jira.

    Which deployment model are you using for this solution?

    Private Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Google
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Loan Analyst at Bluefire Mortgage Group
    User
    Saves time, helps clarify task status, and offers great automation
    Pros and Cons
    • "I have found the automation very useful for reminders."
    • "More demos on how to navigate and set up certain functions could be helpful."

    What is our primary use case?

    We use this solution for organizational purposes including when certain actions are needed from other members of the team. 

    It also lets others know what stage we are in our processes. The status updates make meetings smoother by having specific questions based off notes that are inputted into items needing to be collected. The assigning feature also delegates tasks to certain memebers which can be alleviating to those who do not want to constantly tell other what to do. It is a nice touch to just notify someone that a certain task is their responsibility

    How has it helped my organization?

    It has made us more efficient by cutting back and forth conversations that can be eliminated with a glance of the workflow board. 

    The certain board views for users that use different functions are amazing too as the board can become very overwhelming when there is a bunch of information on there. This view can help digest items that pertain to the tasks that you mainly focus on. 

    I also noticed that people were more aware of what is needed when notating properly. This can help efficient ways to request items that are falling by the wayside.

    What is most valuable?

    I have found the automation very useful for reminders. There are constant reminders of important items that need to be taken care of at a certain time in our loan processes and these reminders eliminate any compliance issues that we may run into by forgetting to send certain disclosures out. The timeline of loans is always on its own timeline and has its unique constraints that make timing very valuable to us. 

    The more time we save having fewer conversations about where we are at in the process the more time we have to execute other items.

    What needs improvement?

    More demos on how to navigate and set up certain functions could be helpful. There are a lot of features that do not get utilized for the simple reason that people do not know how to make them work. If there were more step-by-step processes, the public could learn how to utilize every feature Monday has to offer. There is a learning curve to having the board work for you. However, overall, it is very simple to use and the features need more exposure to help those who may take advantage of the automation.

    For how long have I used the solution?

    We have been using this for one and a half years.

    What do I think about the stability of the solution?

    The stability can be spotty at times, however, it happens very rarely.

    What do I think about the scalability of the solution?

    The scalability is impressive. The amount of users that can engage with this is unlimited.

    How are customer service and support?

    I have not had to call them quite yet.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We were using Trello beforehand and we had more sale volume to the point that it was not supporting us well. Monday helped alleviate a lot of pain points that we ran into when trying to find an organizational tool to help our workflow

    How was the initial setup?

    The setup was straightforward with the exception of the coding features.

    What about the implementation team?

    One of our associates set up the whole system. It took many meetings to agree on how the board should look and what we should focus on.

    What was our ROI?

    I can't quantify ROI quite yet.

    What's my experience with pricing, setup cost, and licensing?

    It is very reasonably priced and worth the effort to get workflows down as there are many features that can help other businesses function efficiently.

    Which other solutions did I evaluate?

    We honestly tried this solution shortly after Trello and did not find any other competitors that we were interested in. Although Salesforce is one of the other platforms we were considering, the costs did not make sense for us.

    What other advice do I have?

    I advise that the company has one person curate the website. It can be messy having many editors and items getting deleted by accident.

    Which deployment model are you using for this solution?

    Private Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Google
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Student at City Colleges of Chicago-Wilbur Wright College
    User
    Top 20
    Reduces time-consuming tasks, helps with organization, and offers helpful color coding
    Pros and Cons
    • "With Monday, everything is just one click away."
    • "We'd like to see less downtime."

    What is our primary use case?

    I am currently a recruiter at my job. I use the solution to keep track of everyone that is currently in the hiring process. I must say, It's so easy to keep track of everything - including what person needs to do which steps, who is ready to move on, etc. 

    It also helps to keep all 3rd parties I do hiring for separate from the others so there is no confusion. A majority of my work is being done through Fountain. Every important thing I need from someone, especially certain small details, is all a click away.

    How has it helped my organization?

    It has improved so much. We used to use Excel. Something somehow always went wrong. With Monday, everything is just so easy. I can make separate columns. It's really understandable. It's well organized. I just love it! 

    The separation of companies I hire for is quite helpful. Being able to keep track of everything has never been so easy. It has avoided our companies from having to look everywhere for certain things. It has taken time-consuming tasks down from minutes to seconds. It's easier to get things done.

    What is most valuable?

    Group separation and being able to change the colors of some categories are great. 

    That has been what I love the most. We used to have everything on paper and everything with colorful tabs to separate things. It's frustrating when everything keeps falling off. 

    With Monday, everything is just one click away. Everything we have is separated by groups within groups. Color has different meaning. We know when the tab is green by their name there ready to move on to the next thing. When something is red we know we are missing important documents. My co-workers and I are always on track and knowing what to get done with the hiring process.

    What needs improvement?

    We'd like to see less downtime. There have been times when I really needed to use Monday and it would be down for half a day and saying there is an error with the system. 

    Sometimes it can be really slow as well. Everything we need is kept on Monday. When Monday is down for half the day it's just a lot of time wasted. There are times we missed timelines to call certain places, as, by the time the system was finally up, the place we needed to call or the person we hired was no longer available.

    For how long have I used the solution?

    I been using Monday for half a year now.

    Which solution did I use previously and why did I switch?

    We used Excel before. We wanted something less time-consuming and more understandable. 

    What's my experience with pricing, setup cost, and licensing?

    It's worth the price. The product has made everything a lot easier.

    Which other solutions did I evaluate?

    We did look at other options. I wasn't the one who picked Monday, however.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    Updated: March 2024
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    Download our free monday.com Report and get advice and tips from experienced pros sharing their opinions.