Zoom Reviews

I primarily use Zoom for virtual meetings. Some of the meetings are only with two people, meeting one-on-one for teaching.

The screen sharing capability is useful for teaching.

Zoom is not a good product for webinars. In a webinar, you have a presenter and maybe a co-presenter, with a lot of people listening, perhaps sending questions. Zoom is more for real meetings where everyone has to contribute something, and more than one person is sharing their screen.

Setting up the single sign-on took a little bit more time. It's a really nice feature to have because people can't remember passwords, so they tend to be too simple.

I have been working with Zoom for the past year and a half.

This is a very stable platform.

Zoom is a scalable product. For the client that I am administering Zoom for, we have a few hundred users and everyone in the organization can make a Zoom account.

I have not been in contact with technical support from Zoom.

In addition to Zoom, I am currently using Microsoft Teams. I have used Webex in the past but I don't really like it. I have never personally hosted a meeting using Webex, but I have been an attendee. My impression is that Webex is more suitable for webinars.

The image and sound quality are better on Zoom than on Microsoft Teams.

These are different products for different environments and different occasions.

Zoom is easy to install and set up. It takes maybe five minutes to complete.

There is some basic functionality that's free but if you want to host longer meetings and have more participants, then there is a licensing fee. In fact, the costs of this could be cheaper.

The license for Zoom is something that people will be willing to pay as long as it remains superior to products like Microsoft Teams, in terms of audio and visual quality.

My brother is a big fan of Linux, and I got him to use a Zoom version that was built for Linux. 

One thing to keep in mind is that Zoom costs money and if somebody already has a Microsoft Teams account, the only reason for them to use Zoom is the improved quality of service. As long as the quality difference is big enough, we will continue to use Zoom. Microsoft tends to get better over time and if Microsoft Teams becomes good enough, it will be difficult for Zoom to keep its place in the market.

Overall, Zoom is a good product and I recommend it for video conferencing. That is what it's made for. The fact that it's a standalone product has certain benefits. For example, Microsoft Teams is integrated with everything from Microsoft. It works well for those use cases but sometimes, you just don't want that. I expect that Zoom will eventually integrate more with other products from Microsoft but I actually hope that they don't. They would be recreating something that is already there.

I would rate this solution a nine out of ten.

I use my Mac to conduct Zoom meetings with those who are interested, which runs on my browser. 

I have come across the run of the mill issues which someone would expect to find with these communication solutions. There are occasional latency, sound and audio quality difficulties. 

The solution is good, but it's not perfect.

A big feature I wish to see would involve the ability to attach documents while conducting a session. 

I have been using Zoom for around a year-and-a-half.

The solution is much better and more reliable than Microsoft Teams or Webex.

I am not the one in charge of the decisions. People, such as recruiters and hiring managers, are the ones who make the decision to conduct a one-on-one meeting. Nowadays, these things are done remotely and the people, at turns, may specify Zoom, Microsoft Teams or Webex. This can vary. I deal with all of these solutions. 

I believe that Zoom is deployed in the cloud.

We provide software as a service.

I rate Zoom around a seven out of ten. 

We primarily use the solution to conferencing for meetings. We simply use it for video conferences. 

I really like its ability to handle large meetings. Zoom has is the capability to support many individuals in one meeting at a time. With Teams, we are limited to 250 users and Zoom allows us to add more people than that to the meeting.

The interface is very intuitive. It's very easy to use. 

It's a great tool. The product has great sound and video quality.

The installation process is very simple.

I don't use the solution very often. Therefore, I can't speak to dealing with any missing features.

In the free version, you are restricted to just 40-minute meetings, however, it is free, and therefore you can't ask for too much. It's still okay.

It would be nice if they could add collaboration tools. With Microsoft Teams, for example, you can work directly on a document when you are on a call. It would be nice if you could do something similar on Zoom.

The solution is very stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable and the quality is good.

The solution can scale in the sense that you can add many people to one call. It's better than, for example, Microsoft Teams. 

I've never dealt with technical support. I haven't had any reason to contact that. Therefore, I cannot speak to how helpful or responsive they would be.

Our office use is using Microsoft Teams.

Zoom works better for when you need many people in one meeting. 

The only reason we use Teams instead of Zoom is we have Microsoft in our business and we have to use it.

The initial setup is very simple and straightforward. It's not overly complex or difficult. To deploy the solution takes one or two minutes. The package is very small. The software download is 10 or 20 minutes or something like that. It is a very short time.

We don't pay for licenses. When our clients are using Zoom, we must use the free version.

I'm not sure how much the paid version costs.

We are just a Zoom customer and end-user.

Last week, I updated the solution, and therefore am on the latest version of the product. However, I don't know the exact version number I am now on.

During the pandemic, we really did use Zoom a lot. 

It's very easy to use. It is very stable. It has good quality. You can use it with any device. It's a great tool. I've had a great experience with it overall. 

I would rate it at a nine out of ten. 

We use Zoom in our organization for internal meetings.

Zoom is very convenient to use and the basic functions work well for us.

Zoom could improve by allowing multiple users to share their screens at the same time.

We have been satisfied with the basic functions, but if we want something more robust to emulate the office environment that you can see different screens, raise your hands, and have pop-up questions everyone can see. Zoom could improve on these features to make it more like a chat room.

I have been using Zoom for approximately six months.

I rate Zoom an eight out of ten.

We use the solution for virtual meetings. 

The performance could be better. 

We have been using Zoom for a few months.

The solution is stable. 

I cannot say for certain if the solution is scalable. 

We have not had occasion to contact technical support. 

Before using Zoom we used Cisco Webex. 

The installation was easy, although I do not recall how long it took. 

We do not incur any licensing costs, as we use the free version. 

As we use another collaboration tool, I believe there to be a couple of users making use of the solution in our organization. 

I would not recommend the solution to others. 

I rate Zoom as a six out of ten. 

There are upwards of 200 people in my organization using Zoom for video conferencing.  

Compared to Teams, Zoom's performance and user interface are better. This is especially the case when you're doing any kind of online presentation, PowerPoint, or team demo. I think Zoom is much more user friendly. I don't know the level of security of Zoom, but it underwent a CSO test and was approved, so the level of security is good enough for us to use it. Since we are dealing with cyber security, I think it should be well secured.

If Zoom could be more secure, that would be better. Security is always a highly sensitive matter for everyone today. 

I've been using Zoom for five or six years.

We've had no issues with Zoom that required us to contact technical support.

Installing Zoom is very straightforward. It only took a couple of minutes. 

I don't know what the price for Zoom is. It's a company license, so I don't know anything about pricing.

I rate Zoom nine out of 10. I would recommend it to others.

We primarily use the solution to run meetings with our partners occasionally.

We like that the solution is very common. Everybody is using this type of collaboration software, which makes it easy for everyone to jump on a call, as everyone is familiar with the software. A lot of our partners are using Zoom. 

The functionality is great.

We like the act that you can record a session if you like.

The video and audio quality are very good.

We can use it anywhere, including on-premise or remotely.

Although I have not experienced this issue directly, I have heard that there are a lot of security issues with Zoom. Security is very important to us and I have read in the news, there have been a few security issues with them, which worries us in general. We have to update this solution to use it for business purposes soon. We have to check it with an independent security product to verify its safety. 

I don't know if Zoom has a mobile application, however, if they don't, they should consider developing one.

We've only been using the solution since the start of COVID-19, which has been, at this point, about six months.

The solution is very popular mostly because of its stability. It may be one of the top three solutions at this point. We haven't faced any issues and find it to be reliable. It doesn't crash or freeze and I haven't experienced bugs or glitches.

About ten people in our organization use the solution, and occasionally maybe up to 15 colleagues who like to use Zoom and Zoom's business solutions for meetings.

I don't have a problem with scaling the solution. I haven't experienced any technical issues scaling and have been able to talk with big partners and corporates quite easily.

We do plan to move to the business version of Zoom in the future.

We do use other conferencing solutions as well, however, most of our clients are using Zoom, so it is our preference. We often also use Microsoft Teams.

The initial setup was not complex at all. It was very fast and straightforward. The whole process really is just a few clicks and you are ready to go.

We didn't really have an implementation strategy, and deployment doesn't take long. Right now, we're just using the online version and considering buying a business account, which we haven't done yet. I'm not sure if that will have more of a setup process or not.

We're using the free version of the solution currently, and are considering a business account in the future.

I believe for business accounts, Zoom offers monthly and yearly pricing.

We're using the free version of the solution. We needed to have a company type of access to use it so we do not have a local installation.

I would rate the solution nine out of ten.

Zoom a video conferencing tool.

Zoom can improve the user-friendliness of the management when you are doing a webinar.

I have been using Zoom for approximately five years.

Zoom is a scalable solution, we have 150,000 people using it in my organization.

I have not contacted the support from Zoom.

Previously I was using Microsoft Teams and Skype for Business.

The initial setup of the solution is simple. It is a cloud-based solution and the client or interface is simple to install. The process takes 30 seconds.

I use the free version of Zoom.

I would highly recommend this solution to others.

I rate Zoom an eight out of ten.