Zoom Reviews

I am using it for virtual meetings. I have its latest version.

It is very easy to use. The utilization of the network is very good.

I have had some performance issues in GPU lately.

If Zoom added the feature of Zoom Phone so that I can use it as a phone, it would be much better.

I have been using this solution for a couple of years.

It is stable, but lately, I have had some performance issues in GPU.

It is scalable.

It is very easy. It is a very small application.

I did it myself.

I would recommend Zoom depending on the circumstances of the customers, such as their current subscription and so on. For example, if you have a Microsoft subscription, then why not use Teams? 

I would rate Zoom an eight out of 10.

I use Zoom for virtual meetings.

Zoom could improve by having more tools.

I have been using Zoom for a few years.

The solution is very stable.

I have not needed to contact the technical support of Zoom.

The installation was straightforward and only took a few minutes to do on my laptop.

Zoom is free to use.

I would recommend this solution to others.

I rate Zoom an eight out of ten.

We have primarily been using the solution for remote meetings during COVID-19 quarantine. We use it for online classes.

The solution is very user friendly and flexible.

There is something called Zoom bombing. Users can misuse the product if other users don't enable privacy settings on their meetings. What happened recently was there were 200-300 participants with the host being unaware. The host had not enabled the proper privacy or security settings before initiating the meeting, so unauthenticated users were able to jump on and participate without actually being part of any group. The privacy settings need to be more apparent, otherwise anyone can wander into meeting rooms and disrupt them.

First-time users should get a mandatory walk-through or some sort of mandatory training before installing or using the software. It would help protect them and help them understand how to use the product effectively before jumping into their first meeting.

I'm a student; I've been using the solution since the beginning of COVID-19 when quarantining and social distancing began. It's been around three months.

I'd rate the solution eight out of ten.

I'm just a Zoom user. I'm a student and I've been using it for my classes at University.

We use Zoom a lot for meetings. We schedule regular meetings in advance, sometimes even a month in advance. Sometimes, we have last-minute meetings, too. For those, we use personal meeting links. Our work setup is a mix of in-office and online, so even in the office, we still use Zoom because some team members work remotely.

The tool has made remote work possible for us. It's not just about the technology but also about staying connected with colleagues. When everyone works from home, using Zoom for meetings becomes very common. One great thing about the product is its ability to cancel out background noise. This helps a lot, especially when construction or other noise surrounds your home. 

The Zoom recording feature is really useful. Sometimes, when you need to interview sensitive users, they might not feel comfortable if you record a video. We might have used a phone or another recorder in the past. However, it records only the audio of the meeting, not the video or screen sharing. This makes customers feel safer because they know only the audio is being recorded, which can be more effective for sensitive interviews.

I can share documents directly in the chat during meetings, which is helpful, especially when collaborating with my project team. Before, I had to download the chat manually, but now I can see all the chat directly in the Zoom application. Plus, I can automatically save the meeting chat to my computer.

We use screen sharing, but sometimes it can be awkward because you might accidentally share the wrong screen, including personal ones. It's a common function in Zoom meetings but can lead to some uncomfortable moments.

Even though we use screen sharing a lot, it can still be awkward because we don't always know what the other person's screen looks like. Technical issues often arise during screen sharing, especially in hybrid meetings where some people are in physical meeting rooms, and others are online. In those cases, it isn't easy to know which screen is being shared, especially if multiple screens are connected.

One area where the tool could improve is providing better clarity during screen sharing. It would be helpful to have a feature where participants can see what others see on their screen, especially when sharing presentations like PowerPoint slides. Sometimes it's hard to know which screen is being shared. Additionally, indicating when screen sharing has stopped would be beneficial. Another aspect that could be enhanced is noise cancellation. While Zoom does have this functionality, it's not widely known among participants.

Maybe the solution could promote noise cancellation features more effectively, especially for users in open office environments where background noise can be problematic. Users could access noise cancellation with just one click, which works well in my experience. However, having a dedicated button on the dashboard might be helpful for quick access rather than navigating through the audio settings. The noise cancellation feature also has different levels, like low, medium, and high, depending on the background noise level. But if you set it too high in a quiet environment, it can also cancel out your voice.

One thing I'd like to see in a new version of Zoom is better control over Otter.ai. If someone is invited to a meeting but doesn't attend, Otter.ai will join the meeting and record it without the host's consent. There's no way to block or prevent this from happening, even though Zoom works with Otter.ai for transcription purposes. It would be helpful to introduce settings allowing hosts to block or manage Otter.ai from joining meetings without permission. This would prevent situations where meetings are recorded without consent. 

While attaching a link to a calendar invite for personal meeting rooms is straightforward, it's not as smooth for dedicated meetings created within Zoom. Sometimes there are issues with logging in or stability when connecting Zoom with Outlook calendars. As a workaround, I often create a quick Zoom meeting in Zoom itself, copy the link, and then add it to my calendar invite. It would be great if Zoom had smoother integration with calendars like Outlook or Google Calendar to streamline this process. Similar to the integration between Google Calendar and Google Meet, having everything in one environment would be much more convenient for scheduling meetings.

I have been using the product since 2019. 

I rate the solution's stability an eight out of ten. 

The tool is scalable since I haven't faced any issues with big meetings. My meetings usually consist of 10-20 users. 

I haven't contacted the tool's technical support yet. 

Compared to other products like Microsoft Teams and Google Meet, Zoom is pretty great overall. My experience with Microsoft Teams hasn't been very smooth, as I often encounter issues with turning on my camera, hearing clearly, or using the chat functions. While this might be due to my computer, it's still frustrating. As for Google Meet, although it's not necessarily bad, I prefer Zoom because I'm more familiar with its layout and settings. I've gotten used to Zoom, so Google Meet feels a bit harder to use in comparison.

It's hard to give Zoom a specific reliability rating because it can vary depending on factors like internet issues or technical glitches. Sometimes, updates occur, which can cause delays when joining meetings. 

I use the tool's desktop version. I rate it an eight out of ten. 

Zoom is easy to use and you can have a session with someone with a few mouse clicks. It is easier to use than Microsoft Teams.

The free version of Zoom only allows you to have a call session for approximately 45 minutes. This should be extended.

I have used Zoom within the last 12 months.

I have found Zoom to be stable.

Zoom is a scalable solution.

I have not used the support from Zoom.

I have used other similar solutions to Zoom, such as Microsoft Teams. I found that Zoom is better than Microsoft Teams.

Zoom is a very good tool as long as you have a good connection.

I rate Zoom a nine out of ten.

I've been using this solution for meetings, both within the company and externally with our customers. 

I like that Zoom provides video access, which I believe provides for better communication and a more relaxed situation. I know some people don't like it, but I do. I'm not a power user but it suits my requirements and does what I need. 

Troubleshooting on Zoom can be complicated. You can get a message: "I can't find your camera." It worked yesterday but it doesn't work today. The problem is that the camera is not available in Windows. It requires Windows troubleshooting skills. Zoom uses what Windows offers and Windows fails to offer the camera. The same holds for audio. If you switch to a different headphone in the middle of a meeting, Zoom can't find it because it's a Windows problem. It usually requires canceling the call, fixing the problem and calling again. 

The solution is stable. 

The solution is quite scalable, I can invite up to 50 people onto a call and I can invite 100 people if I have that kind of license. 

I find the initial setup a little awkward. 

Licensing costs depend on the number of people per call and the length of calls. There is a standard license for 50 participants that we use. Above that number, you need a special license.

I find Zoom easier to use and easier to troubleshoot than Microsoft Teams so I would recommend it. 

I rate Zoom eight out of 10. 

We primarily use the solution for virtual meetings.

You just need the internet to access it. 

As a user, you can just download it. People can send the link and a person can download it very easily. It offers very easy access.

It's user-friendly. You don't need to be technical in order to use it. 

The user interface is very friendly.

Everything is plugged right into your browser. It's nice and simple.

The solution is very stable.

I've found the scalability to be okay, however, at the same time, it's somewhat limited. 

The dashboard is a bit limited, however, it meets our day-to-day requirements.

Zoom should improve aspects of its security.

I've used the solution for the last three years.

You can only really have 100 users at a time. That said, for us, it's not an issue. It can scale to meet our needs. We wouldn't go beyond that threshold. 

In our company, everyone uses the product, including management. 

I'm not sure if there are plans to increase usage. That would be based on a decision made by corporate.

I've never directly dealt with Zoom technical support. We have our own internal IT team. If we run into problems with anything, we turn to them. Therefore, I can't speak to how helpful Zoom is if customers have issues. 

We have also used Cisco WebEx. We used it about three years ago. My understanding is that WebEx is a bit more secure than Zoom.

The product does not require any installation. It automatically just plugs in, actually. You click on a link and you can start using it.

I'm not sure about the licensing. Our technical team handles these aspects. I can't speak to the exact costs as I don't buy it myself. 

I'm just an end-user.

We are using the latest version of the solution. It's cloud-based and therefore always updated.

I'd recommend the solution to others.

I would rate the solution at a nine out of ten.

I primarily use Zoom for virtual meetings. Some of the meetings are only with two people, meeting one-on-one for teaching.

The screen sharing capability is useful for teaching.

Zoom is not a good product for webinars. In a webinar, you have a presenter and maybe a co-presenter, with a lot of people listening, perhaps sending questions. Zoom is more for real meetings where everyone has to contribute something, and more than one person is sharing their screen.

Setting up the single sign-on took a little bit more time. It's a really nice feature to have because people can't remember passwords, so they tend to be too simple.

I have been working with Zoom for the past year and a half.

This is a very stable platform.

Zoom is a scalable product. For the client that I am administering Zoom for, we have a few hundred users and everyone in the organization can make a Zoom account.

I have not been in contact with technical support from Zoom.

In addition to Zoom, I am currently using Microsoft Teams. I have used Webex in the past but I don't really like it. I have never personally hosted a meeting using Webex, but I have been an attendee. My impression is that Webex is more suitable for webinars.

The image and sound quality are better on Zoom than on Microsoft Teams.

These are different products for different environments and different occasions.

Zoom is easy to install and set up. It takes maybe five minutes to complete.

There is some basic functionality that's free but if you want to host longer meetings and have more participants, then there is a licensing fee. In fact, the costs of this could be cheaper.

The license for Zoom is something that people will be willing to pay as long as it remains superior to products like Microsoft Teams, in terms of audio and visual quality.

My brother is a big fan of Linux, and I got him to use a Zoom version that was built for Linux. 

One thing to keep in mind is that Zoom costs money and if somebody already has a Microsoft Teams account, the only reason for them to use Zoom is the improved quality of service. As long as the quality difference is big enough, we will continue to use Zoom. Microsoft tends to get better over time and if Microsoft Teams becomes good enough, it will be difficult for Zoom to keep its place in the market.

Overall, Zoom is a good product and I recommend it for video conferencing. That is what it's made for. The fact that it's a standalone product has certain benefits. For example, Microsoft Teams is integrated with everything from Microsoft. It works well for those use cases but sometimes, you just don't want that. I expect that Zoom will eventually integrate more with other products from Microsoft but I actually hope that they don't. They would be recreating something that is already there.

I would rate this solution a nine out of ten.