Zoom Reviews

We use Zoom for conference calls of a comparatively large scale. 

I rate Zoom as an eight out of ten, owing to the quality of its video and audio, its accountability, ease of use and intuitiveness. The UIs are very easy. Everything on Zoom is good. 

The technical support is very bad. If one is using Zoom SDK for building up his internal tool, then the support he can expect on a Mac OS is very bad. There will not be support for the latest version of the Xcode and development involvement. There are many challenges and integration is difficult. These are some of the issues which have been relayed to me by certain developers. 

There is an issue with the integrations with custom applications. If, say, I am using Zoom SDK for customizing a product, I would encounter difficulty in integrating it with one of my native products. The technical expertise and documentation provided is very poor and that won't help the developers integrate everything smoothly.

I have encountered certain difficulties with Zoom screen-sharing and multi-use of sharing. There should exist the ability to share for multiple users. 

Zoom's technical support is very bad. The technical documentation and expertise they provide is very poor and does not facilitate an entirely smooth integration by the developers. 

We integrated in-house. However, the responses we received to the many questions we posted on the Zoom developer portal were not good, lacking prioritization. 

In addition to the solution, we evaluated Zudy VINYL, but noticed that the packages they offer are a bit on the costly side. 

A friend of mine customized Zoom for one of his solutions. 

We are working with customers on multiple solutions, as we are part of a service provider company. We have the technology tools that our customers require.

Our Zoom use spans the entire organization. Mainly managers make use of it and sharing will be done with the team. We generally use Microsoft Teams for internal communication. 

I rate Zoom as an eight out of ten. 

I primarily use the solution for virtual meetings.

The solution is easy to use.

It's got a simple, easy-to-understand user interface.

The solution is stable. 

The product scales well.

The installation is very easy.

I cannot recall coming across any missing features. It works well enough.

I've never had any issues with the product itself. 

There were some security issues early on, however, they have fixed the problem, and now it is fine.

The solution could always use better performance. 

I've been using this solution for two years now. It's been a while. 

The stability is very good. It's reliable and works when you need it to. There are no bugs or glitches. It doesn't crash or freeze. 

You can scale this solution. If you need to expand it, you can do so in order to incorporate more people.

We have a few thousand users that use the product in our company currently. It's pretty widely used. 

I haven't had any issues with the product. Therefore, I've never spoken with technical support. I cannot comment on how helpful they would be, or how responsive due to never having dealt with them directly. 

I also use Microsoft Teams, and I prefer using that over Zoom.

The initial setup is not overly complex or difficult. It's quite straightforward and very simple. A user shouldn't have any problem with the process. 

I can handle the implementation myself. I do not need the assistance of an integrator or consultant. The entire deployment is very quick.

I don't have any details in regards to the licensing or the general cost. It's not an aspect of the solution I deal with. 

I'd rate the solution at an eight out of ten overall. I've mostly been happy with its capabilities. 

I would recommend the solution to other users or organizations. 

It functions well. I have had no issues with attaching files to chats.

The video quality should be better. Sometimes when there are updates at the backend, Zoom won't respond properly during that time.

I've been using Zoom for quite a while, both before the pandemic and post-pandemic, in a much more hands-on way.

It's a cloud solution.

Zoom is a stable solution.

It's quite scalable.

The initial setup is straightforward.

Zoom functions pretty well, and I would rate it at nine on a scale from one to ten.

I am using it for virtual meetings.

I'm using it only for meetings, and it is good for me. It provides options for remote control and screen sharing.

If anything, the updates could be less frequent.

I have been using this solution for a couple of years.

We have about 120 users who are using this solution. We don't have any plans to increase its usage.

We connected with them only once.

We used to work with Skype in the past, but we are not using that. This is the solution that we chose. I don't care whether it is Webex, Skype, Meet, or something else, as long as it works and it is stable.

It took me minutes. That's all.

I can install it on my own. There is no need for a technical person.

It is reasonable. It has a monthly license. 

I would rate this solution an eight out of ten.

Zoom is easy to use and you can have a session with someone with a few mouse clicks. It is easier to use than Microsoft Teams.

The free version of Zoom only allows you to have a call session for approximately 45 minutes. This should be extended.

I have used Zoom within the last 12 months.

I have found Zoom to be stable.

Zoom is a scalable solution.

I have not used the support from Zoom.

I have used other similar solutions to Zoom, such as Microsoft Teams. I found that Zoom is better than Microsoft Teams.

Zoom is a very good tool as long as you have a good connection.

I rate Zoom a nine out of ten.

We are using Zoom in our company for internal and external meetings for customer presentations. Additionally, we use it for remote access.

The most valuable feature of Zoom is user-friendliness.

I have been using Zoom for approximately two years.

The stability of Zoom is very good.

Zoom could be more scalable.

We have approximately 40 people using the solution.

I have not contacted the support from Zoom.

I have used Webex previously. My organization's choice is to use Zoom and I am familiar with it.

The installation is of Zoom is very easy and user-friendly. The process can take a few minutes.

I can do the implementation myself. You subscribe and use the solution.

There is a subscription to use the solution.

I prefer Zoom to other solutions.

I would recommend this solution to personal users and organizations.

I rate Zoom a nine out of ten.

We primarily use the solution for virtual meetings.

You just need the internet to access it. 

As a user, you can just download it. People can send the link and a person can download it very easily. It offers very easy access.

It's user-friendly. You don't need to be technical in order to use it. 

The user interface is very friendly.

Everything is plugged right into your browser. It's nice and simple.

The solution is very stable.

I've found the scalability to be okay, however, at the same time, it's somewhat limited. 

The dashboard is a bit limited, however, it meets our day-to-day requirements.

Zoom should improve aspects of its security.

I've used the solution for the last three years.

You can only really have 100 users at a time. That said, for us, it's not an issue. It can scale to meet our needs. We wouldn't go beyond that threshold. 

In our company, everyone uses the product, including management. 

I'm not sure if there are plans to increase usage. That would be based on a decision made by corporate.

I've never directly dealt with Zoom technical support. We have our own internal IT team. If we run into problems with anything, we turn to them. Therefore, I can't speak to how helpful Zoom is if customers have issues. 

We have also used Cisco WebEx. We used it about three years ago. My understanding is that WebEx is a bit more secure than Zoom.

The product does not require any installation. It automatically just plugs in, actually. You click on a link and you can start using it.

I'm not sure about the licensing. Our technical team handles these aspects. I can't speak to the exact costs as I don't buy it myself. 

I'm just an end-user.

We are using the latest version of the solution. It's cloud-based and therefore always updated.

I'd recommend the solution to others.

I would rate the solution at a nine out of ten.

I primarily use Zoom for virtual meetings. Some of the meetings are only with two people, meeting one-on-one for teaching.

The screen sharing capability is useful for teaching.

Zoom is not a good product for webinars. In a webinar, you have a presenter and maybe a co-presenter, with a lot of people listening, perhaps sending questions. Zoom is more for real meetings where everyone has to contribute something, and more than one person is sharing their screen.

Setting up the single sign-on took a little bit more time. It's a really nice feature to have because people can't remember passwords, so they tend to be too simple.

I have been working with Zoom for the past year and a half.

This is a very stable platform.

Zoom is a scalable product. For the client that I am administering Zoom for, we have a few hundred users and everyone in the organization can make a Zoom account.

I have not been in contact with technical support from Zoom.

In addition to Zoom, I am currently using Microsoft Teams. I have used Webex in the past but I don't really like it. I have never personally hosted a meeting using Webex, but I have been an attendee. My impression is that Webex is more suitable for webinars.

The image and sound quality are better on Zoom than on Microsoft Teams.

These are different products for different environments and different occasions.

Zoom is easy to install and set up. It takes maybe five minutes to complete.

There is some basic functionality that's free but if you want to host longer meetings and have more participants, then there is a licensing fee. In fact, the costs of this could be cheaper.

The license for Zoom is something that people will be willing to pay as long as it remains superior to products like Microsoft Teams, in terms of audio and visual quality.

My brother is a big fan of Linux, and I got him to use a Zoom version that was built for Linux. 

One thing to keep in mind is that Zoom costs money and if somebody already has a Microsoft Teams account, the only reason for them to use Zoom is the improved quality of service. As long as the quality difference is big enough, we will continue to use Zoom. Microsoft tends to get better over time and if Microsoft Teams becomes good enough, it will be difficult for Zoom to keep its place in the market.

Overall, Zoom is a good product and I recommend it for video conferencing. That is what it's made for. The fact that it's a standalone product has certain benefits. For example, Microsoft Teams is integrated with everything from Microsoft. It works well for those use cases but sometimes, you just don't want that. I expect that Zoom will eventually integrate more with other products from Microsoft but I actually hope that they don't. They would be recreating something that is already there.

I would rate this solution a nine out of ten.