Zoom Reviews

Zoom is used for virtual meetings. Additionally, we use it for chatting, sending files, and voice messages in our organization.

When anyone installs Zoom for organizational purposes, then it's fine because all the safety and protection is taken care of by the organization. However, when it's done on a personal basis the terms and conditions, you are not secure.

I have been using Zoom for approximately two years.

I have found Zoom to be stable and it has good performance.

Zoom is scalable. The solution is used by our whole organization and the number of people using it is approximately 250,000.

I have never encountered any issues to contact support.

The installation is straightforward.

I did the installation myself.

The personal version is free. However, there are fees required to use the solution for business.

I rate Zoom an eight out of ten.

I'm using Zoom for virtual meetings. 

I would say that Zoom should support more platforms. I think it has some limitations. It should be supported on all platforms.

There are no restrictions on the number of participants in a single meeting, That is the beauty of Zoom, and it is also very fast compared to others.

I've been using Zoom for maybe a year or two.

Zoom is very fast and reliable. 

We are using Webex sometimes to talk to our clients. We are using Webex.0

Zoom is very easy to install. It only takes about five minutes.  

I rate Zoom eight out 10. I would definitely recommend it 

I use the solution for meetings and calls. 

In Zoom, I don't have a preference for any of the features. If you know the application well, then you can use all the features. I'm using most of the features, including file sharing and sharing screens. 

The possibility for chat is very handy sometimes. The chat is very useful due to the fact that sometimes you have to run formulas and those kinds of things and to pronounce it is not enough. You have to write it down so that the person or people can see exactly what the formula is.

The whiteboard capabilities are great.

I use Zoom not so much for business, due to the fact that the problem with Zoom is the restriction that you have where there are only 45 minutes allowed for a conference, and then you had to log out and start a new meeting. 

They should remove any restriction of time. Sometimes the time that you planned for the meeting is not enough. Sometimes it goes more than an hour, an hour and 10 minutes. 

That said, they may have already fixed this issue.

When you start the Zoom meeting, at first, it didn't start directly, the meeting. It'd go to the web browser, then it asks you to open the zoom application. After it opens, then you can start. That it's a little bit too much of a problem for beginners. It would be easier and more user-friendly if you can go directly to the meeting without the hassle of starting up and waiting. It could just be a bit more user-friendly. 

The problem originally was that when Zoom started, they had most of the market. The problem that they had, is that with the COVID pandemic, a lot of people started using conferencing solutions and you had a paid version and a free version. The paid version had more features than the free version. That was confusing for people. They said, “okay, why do I have to pay for certain features?” A lot of people I know looked for free versions and there were other free versions. For example, I use Whereby also, and Whereby does all the things that Zoom can do.

The solution is stable.

I know a lot of IT, and therefore, most of the things that come up I can fix and if I can't fix it directly, I go and I look on the internet for solutions. If I run into a problem, I'm not the first person that has run into the problem. I look for a solution myself. Most of the time I get the solution. I don't deal with technical support.

I use Zoom, MS Teams, and Google Meet. 

I also use Whereby, which is free to use.

I used MS Teams first, then Zoom. I use MS Teams due to the fact that I have a Microsoft account and a Microsoft company account. I started using Zoom when a lot of people started using Zoom. Using MS Teams is more difficult than using Zoom. 

I am tech-savvy. I'm not afraid to use applications and I can understand the logic behind the application. That said, I know that non-tech-savvy people had problems with starting up the Zoom meeting. The typical user doesn't understand the logic that's behind it. When you start it on the web, it's supposed to work directly on the web and not go to the application that is on your desktop and launch that. That is something that I can understand, however, it is not logical for people who are not accustomed to using IT so much.

All that is to say that, for me, the initial setup is not complex, however, I'm not an average user. I work daily with 10 or 12 applications. I switch from one to another. For me, it's not difficult. For non-technical people, it might be.

The deployment is fast and only takes a few minutes. It's maybe ten minutes or less.

I'm using a personal account, which is free. To use a company account, I have to go to the administration and fix that they pay the year account. I don't want to go through all of these procedures and all the hassle. That's the reason I use a personal account.

I'm using Zoom on occasion. It depends on what the person I will have a conference with wants to use. I am flexible. I use various solutions. I pick the one that is better for the other side.

I tend to use the most up-to-date version of the solution.

I'd advise users to use the solution as it's a good product. In the beginning, it scared me off because as there were a lot of rumors about privacy. For a few months, I didn't use it until I knew that they had fixed that problem. Now security is fine.

I'd rate the solution at a seven out of ten.

We use the solution for virtual meetings. 

The interface could be more user-friendly. I am only referring to my limited personal experience. This should not present an issue for an experienced user. 

It's a little bit hard for me to type the numbers, as we mostly use Teams, meaning our experience is lacking. I have used the solution on several occasions, although not too many. This difficulty could, perhaps, be chalked up to my lack of experience. 

We have been using Zoom for one or two years.

I felt the installation to be straightforward. 

I do not know for certain how long this process lasted, perhaps 15 minutes.

One can handle the installation on his own, as I have made use of the solution on several occasions. I have endorsed the solution in the past and make use of it myself, so I do not need recourse to the information. 

As I am not in charge of managing Zoom, I cannot speak for the licensing requirements. I believe that all of their licenses are purchased, so that they may use the solution for their teaching purposes. 

I assume that the solution is cloud-based, although I cannot say for certain as I am just a user. 

The solution has so far been fine for me and has not presented too many issues. 

I do not know for certain how many users are using the solution in our organization, although I would estimate this figure to exceed 1,000, maybe reaching several thousand. I know there are at least a thousand. As we are a university, we have several thousand people, numbering more than 10,000 students, some of whom are making use of the solution. However, there are those who are not, so I cannot only guess at the number. At least a thousand seems reasonable. 

I would recommend the solution to others, although there is really no choice in its use, as this is done out of necessity. 

I rate Zoom between a six and seven out of ten. 

I primarily use the solution for client meetings. In most cases, our customers are government customers. They're using the government version of Zoom.

The user interface is fine.

I don't have any issue with the pricing.

The technical support is okay.

It does offer collaboration. You can share your screen. 

I'm not sure how good the solution is for file sharing. However, that might not be the type of functionality you need for this type of project.

I don't know whose product is at fault, however, if you've ever had to go from Zoom to Teams to WebEx, it really messes around with your device settings. In the case of my microphone, I may have a USB microphone, and all of a sudden I'm using the microphone in my camera. Or my speakers, if they're plugged into my laptop, now all of a sudden those don't work. That's something that's kind of annoying. However, that might not be the fault of Zoom.

I haven't had any issues with technical support.

The company mainly uses Microsoft Teams. I only use Zoom for when a customer wants to have a meeting and they need to use Zoom.

We used to use WebEx, however, we don't really use it anymore. 

The pricing of the solution is fine.

I'm just an end-user.

I'd probably rate the solution at a seven and that is only due to the fact that we're a Microsoft shop, and we have a lot of Office 365. Our use of Teams is very integrated into the files that we create and store and access. Therefore, Zoom is not the most used product in our company.

I am using it for virtual meetings. I have its latest version.

It is very easy to use. The utilization of the network is very good.

I have had some performance issues in GPU lately.

If Zoom added the feature of Zoom Phone so that I can use it as a phone, it would be much better.

I have been using this solution for a couple of years.

It is stable, but lately, I have had some performance issues in GPU.

It is scalable.

It is very easy. It is a very small application.

I did it myself.

I would recommend Zoom depending on the circumstances of the customers, such as their current subscription and so on. For example, if you have a Microsoft subscription, then why not use Teams? 

I would rate Zoom an eight out of 10.

I use Zoom for virtual meetings.

Zoom could improve by having more tools.

I have been using Zoom for a few years.

The solution is very stable.

I have not needed to contact the technical support of Zoom.

The installation was straightforward and only took a few minutes to do on my laptop.

Zoom is free to use.

I would recommend this solution to others.

I rate Zoom an eight out of ten.

We use Zoom internally and externally in our organization for communicating with associates or with clients.

Zoom has benefited our company because it is easy to set up and for clients to use. When we are doing presentations or discussions at various levels of sales it is a good tool.

The solution is easy to use and loads up documents for sharing.

There was a situation not long ago when there were some security fears. Some users had somebody else take control of their calls. They might have addressed these issues now, but the security needs to continue to be upgraded.

There are certain ways you can build channels for clients and opportunities in Teams that would be a benefit to add to Zoom. I have been using Teams more than Zoom because it has a lot more capabilities for sales and communication, building, and working with the team.

I have been using Zoom for approximately one year.

The stability is good. I do not remember Zoom having any glitches, or time-out issues, it always seemed consistent.

The solution is highly scalable. We extensively use Zoom, we have approximately 24,000 employees in my organization and many, if not all, have used Zoom. 

I use Teams and Zoom in my company.

The setup of the solution is straightforward.

I rate Zoom a seven out of ten.