monday.com Reviews

I use this solution for project management, mainly for tracking tasks. I'm using the SaaS version and we are customers of Monday.com. I'm a senior advisory consultant. 

The solution is intuitive and it allows for better collaboration.

I think the sales aspect of this product and the collaborative functions have been most valuable.

This is a light solution so it's very good for small projects but when it comes to more complex projects and managing dependencies, I don't see the capabilities between tasks and more detailed resource management. The solution lacks the ability to manage dependencies across tasks. If you're dealing with a larger project, Microsoft Projects would be a better product than monday.com. In some ways, it's just too simple. 

The solution is stable. 

It doesn't scale well for larger projects. We currently have 25 users in the company. The solution is not being used extensively, we're using it to monitor high-level timelines.

I found the initial setup quite straightforward. You can spend half an hour on YouTube videos and you know it, so it's very intuitive and simple. It's a setup and go kind of solution. 

I rate the solution seven out of 10. 

I do not know which version we are currently using. I do not enquire about such information, as I am just the end-user. 

We use the solution to deliver all the tasks in the marketing team, of which I am a member, and we can monitor those that we we must finish within a week. We also do CRM tasks there. We use it to input the customers' database, so that we may have summary information on them, such as their status or who has just been on-boarded. 

In my initial exposure to the interface, I did not find it to be very user-friendly. 

I have been using monday.com for a couple of months. 

The solution is stable.

The solution can be customized for individual projects and quite easy to use. 

It is scalable, although this will vary with the cost. 

I do not have experience with technical support. 

The installation process is fine. One just need follow the process. There is no need to install an app. 

The project manager would be responsible for any licensing fees. As an end-user, we just follow suit. 

I consider the security to be good at the moment. 

The last time that we conducted a survey of the 90 people in our organization, it came out that more than 60 percent of them were making use of the solution. 

I would recommend the solution to other users. It is sufficiently good. Summary instructions are enough for a new person to use it with ease. 

I rate monday.com as a seven or eight out of ten. 

The solution is generally used for tasks such as if you need business functions such as marketing, CRM, et cetera, that can be tracked. We use it with the Jira technical team.

The solution is extremely user-friendly.

The initial setup is very easy.

You do not have to be overly technical in order to use or set up the solution. 

The stability is very good.

Some of the automation is having some technical difficulties. They need to improve on that a bit. 

The stability of the solution is good. there are no bugs or glitches. It's reliable. It doesn't crash or freeze. 

We aren't scaling it too much right now. We're still in the initial stages in terms of using it. We may try to scale in the future. I'm not sure, however, if that will happen.

We have about 50 to 100 users on the solution currently. 

I haven't really dealt with technical support, however, it's my understanding that my colleagues have. 

We also use Jira, which is better for more technical tasks. However, monday.com is very good for more of the business side of things. 

The initial setup is straightforward. It's not overly complex or difficult. It's definitely not an overly technical process. 

I'd rate the solution at a six out of ten. For business processes, it's pretty good, however, for more technical tasks, it's not there yet.

I'd recommend the product to those looking to organize business processes, however, for more technical teams, I would advise that they go with Jira. 

monday.com is a project management tool. 

Within our organization, there are 20 to 25 employees using this solution.

In our firm, different people have different roles, and sometimes we need to communicate. Some people are remote workers — some people are probably in Toronto, and other team members are in Vancouver. We use this tool to communicate. Our boss can follow a project and see how far along it is. He can talk to specific people if something is not going very well. 

We don't have to deal with maintenance as monday.com is on the cloud. 

The value is that monday.com provides us with an overall picture of how much work a teammate has, and for each team member, and how they're doing. I don't think it's an excellent tool to monitor how the team members are progressing, but it's a tool that can be used.

Sometimes allocating between team members via the communication tool can be difficult. If one team member is responsible for two or three things at the same time, from the dashboard, the boss can only see one. This could be related to a configuration issue, I am not sure. We tried to solve it, but we haven't succeeded. Whenever one person is in charge of two jobs at the same time for the same project, our boss has to ask again, and again.

I have been using monday.com for two years. 

I think it's quite stable. It has only crashed one or two times — that's it. 

Scalability-wise, I think it's good. Every time our team is all on monday.com, I don't see any kind of problems with the server being overloaded or anything like that. It's been working very well over the past two years.

I think the technical support is okay. I've only had to talk to them once because my account froze. I contacted them and it was solved very quickly.

We used the trial version — probably just for two weeks. My boss didn't like it so we switched to the premium version of monday.com.

I was not involved in the initial setup. I am just an everyday user. 

I wasn't involved with the licensing, but I believe it's negotiable. 

If you're looking for a tool to manage simple projects, then this is a tool that can be used. Still, don't expect too much from the tool. I think the communication part is the most important part.

Overall, on a scale from one to ten, I would give monday.com a rating of seven.

We primarily use the solution for project management. We use it as a system for our project managers and for our customers. They submit tickets, activities, and items that we have on the schedule.

The solution is more of a streamlined Slack.

The solution has a lot of essential features, I would say. 

We need to make a lot of reports and this solution allows us to do this easily.

It's hard to say if there are any features missing from the solution, as it already offers more than the others. In my experience, I would say it would be better if it could have a better user experience. It's a bit laggy and it's not immediately responsive. It would be great if they could improve a bit on the performance. Sometimes it takes a little while to upload items. You can have a lot of bugs.

The solution has dashboards, however, you have a limited amount. You may only get ten when you need closer to 30. We often need to create many boards. For example, we might need one board per customer. If we have more than ten customers, we run out of boards available. I'm not sure if you can pay more in order to get more or if it's just a design limitation. It's unclear. In any case, they should be more generous.

monday.com has a feature called notifications. Every time somebody updates one tag, your foreign tag appears as a notification. I wrote to them about having those notifications as a dashboard, so you are not having to go to the notifications center to look at all of the notifications.

Their dark mode is blue. It sometimes feels a little bit overwhelming with so much color in it, however, the light one is super bright. If I could pick one other thing to fix, I would tell them to adjust their dark mode to a bit of gray and not make it so blue.

I've been using the solution for about eight months to one year. It hasn't been too long. We use the solution every day at this point.

The stability has been good. We haven't really had any issues in that respect.

We haven't really tried to scale anything. Right now, we just have eight users on the product. We haven't really had the possibility of scaling in mind just yet. We're a small department.

In terms of technical support, I would rate them at eight out of ten. They are good for the most part. However, sometimes they don't address your issues with the ticket. It feels like it's more general in terms of the assistance you get. They respond fast enough. They just need to personalize their answers a bit more and make sure their answers actually address the issues being presented.

We just started using the product. We haven't used it before that, however, we have used other kinds of software before. This one was more complete and ready which is why we implemented it.

The product is very easy to set up. The solution is right on their website and therefore you don't have to install anything. In terms of deploying it, they said it would be like no more than one hour, however, after signing up, we spent one week designing how we were going to use it. It was like more of the designing process that took us a bit longer than expected.

We're just a customer. We don't have a business relationship with monday.com.

I believe we are using the enterprise version of the solution. It may be one or two levels above the standard solution.

The best advice I can give to others considering the solution is to really think about the structure early on. The solution really has a lot of tools and it's really easy to implement it. That said, you can end up having many ways to organize your projects. Therefore, the best advice is to have a real plan and structure before you're starting using it, otherwise, you may end up all over the place.

Overall, I would rate the solution nine out of ten. If it didn't have dashboard limitations, I would give it a perfect mark.