Petronela Ghergulov - PeerSpot reviewer
Engineering Quality Analyst at Visteon Corporation
Real User
Top 10
Scalable, stable, and provides multiple useful applications
Pros and Cons
  • "Microsoft 365 Business is stable."
  • "The solution could improve by being more secure."

What is our primary use case?

I use Microsoft 365 Business for many of the packaged solutions, such as Outlook and SharePoint.

What needs improvement?

The solution could improve by being more secure.

For how long have I used the solution?

I have been using Microsoft 365 Business for a few years.

What do I think about the stability of the solution?

Microsoft 365 Business is stable.

Buyer's Guide
Microsoft 365 Business
March 2024
Learn what your peers think about Microsoft 365 Business. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.

What do I think about the scalability of the solution?

The solution is scalable enough for what I use it for.

We have thousands of users using this solution in my organization.

What other advice do I have?

I would recommend this solution to others.

I rate Microsoft 365 Business a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Project Lead Performance Engineer & Automation at a insurance company with 10,001+ employees
Real User
Reliable, stable, and scalable
Pros and Cons
  • "When a company needs to expand it, it can do so."
  • "We would like to see the solution use more artificial intelligence bots in future releases."

What is our primary use case?

We primarily use it as a business solution. We're using it for applications such as Microsoft Word, SharePoint, Teams, et cetera.

What is most valuable?

The solution has been very stable. It's very reliable. 

The scalability is good. When a company needs to expand it, it can do so.

What needs improvement?

We would like to see the solution use more artificial intelligence bots in future releases. 

For how long have I used the solution?

I've used the solution for about two years now. It's been a while at this point.

What do I think about the stability of the solution?

We have found the solution to be very stable. It's reliable and the performance is good. There are no bugs or glitches. It doesn't crash or freeze.

What do I think about the scalability of the solution?

You can scale the solution if you need to. 

We have more than 2,000 people on the solution currently.

Which solution did I use previously and why did I switch?

We have always used Microsoft. We did not use a different solution. We likely used an earlier version of Microsoft.

How was the initial setup?

I didn't take care of the implementation part of the solution. I cannot speak to how easy or difficult it was or what was involved in the process. I also cannot say how big the technical team was that rolled it out. 

What's my experience with pricing, setup cost, and licensing?

We pay a yearly licensing fee, however, I do not have insights into the exact costs. I don't handle anything related to licensing. 

What other advice do I have?

We're using the latest version of the solution.

I'd rate the solution at a nine out of ten. We've been pretty happy with its capabilities. 

I'd recommend the solution to other users and companies mostly based on its stability.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Microsoft 365 Business
March 2024
Learn what your peers think about Microsoft 365 Business. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.
Engineering Manager at a manufacturing company with 51-200 employees
Real User
A stable, scalable and easily installable solution with good technical support
Pros and Cons
  • "The solution is scalable."
  • "My main pain point concerns the licensing price, which could be lower."

What is our primary use case?

We use the solution for emails, OneDrive, SharePoint and Microsoft Teams.

What needs improvement?

When it comes to security features, the package is important. The high 11 packages offer security. 

While I don't consider this to be an issue, I believe Microsoft 365 Business to have better internal integration then it does with outside solutions. 

My main pain point concerns the licensing price, which could be lower. 

For how long have I used the solution?

I have been using Microsoft 365 Business for two or three years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and technical support?

I feel that technical support is pretty good, although we have not had much occasion to make use of it. 

Which solution did I use previously and why did I switch?

Prior to using the solution, we made use of Microsoft Exchange's on-premises version. We use Office 365, which is basically the cloud-based version of Microsoft Exchange. 

How was the initial setup?

The installation is simple, although I do not know how long it took, as I was not responsible for this. 

What's my experience with pricing, setup cost, and licensing?

We pay a monthly subscription fee for the license. It could be lower. 

What other advice do I have?

The solution is cloud-based.

Microsoft dominates the market. Though there are other solutions available, almost everyone is using it, as it offers ease-of-use. 

Our organization has 300 users who are utilizing the solution. 

While I would recommend the solution to others who are contemplating its implementation, I believe that doing so would be superfluous, as it already dominates the market.

I rate Microsoft 365 Business as a nine out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Research Analyst at MarketsandMarkets
Real User
Interactive, easy to use, and flexible
Pros and Cons
  • "In terms of user experience, it is very easy to use and flexible. It is more interactive as compared to the other tools that we have. Its features are more useful than other software solutions."
  • "For the past six months, I have been facing a synchronization issue between the calendar of Microsoft Teams and the calendar of Microsoft Outlook. In Microsoft Teams, I can't see the updated version of some meetings, but Outlook shows the updated version. There is a problem with data synchronization between the calendars of these applications. Both calendars should be synchronized."

What is most valuable?

In terms of user experience, it is very easy to use and flexible. It is more interactive as compared to the other tools that we have. Its features are more useful than other software solutions.

What needs improvement?

For the past six months, I have been facing a synchronization issue between the calendar of Microsoft Teams and the calendar of Microsoft Outlook. In Microsoft Teams, I can't see the updated version of some meetings, but Outlook shows the updated version. There is a problem with data synchronization between the calendars of these applications. Both calendars should be synchronized.

In Microsoft Teams, more controls should be added in terms of broadcasting and webcasting. Sometimes, there is a lag in shifting control and transferring the content to an audience with more than 500 people. They should make it more usable for a large audience. We frequently conduct training sessions with more than 500 people. We also have annual meetings and collaboration with different teams on a single platform, and it gets difficult to shift the control of the presentation to another team. It currently takes a lot of time, which is not helpful when most of the people are attending meetings outside of their office hours. Zoom is comparatively easy for training programs and broadcasting.

For how long have I used the solution?

I have been using this solution for four and a half years. I believe we are using the latest version. It was updated by my company last month.

How was the initial setup?

It was straightforward. We did not do much in terms of the steps. In terms of help from Microsoft for installation, we had technology support teams that made the setup easier.

We were facing issues with the legacy infrastructure. We were not able to leverage some of the features because of the legacy infrastructure and the origin of the licenses for them. That's the reason why we asked for additional support. Their technical staff upgraded the infrastructure, and we then changed the licensing and updated it. That's how we managed to leverage the latest features.

What's my experience with pricing, setup cost, and licensing?

Everything is offered as a bundle package.

What other advice do I have?

I would advise using the latest version of Microsoft Office 365 because it is comparatively enhanced in terms of security and user experience. If you are using the earlier version, it might not be that feasible in terms of the COVID situation and working from home. The latest version is way better than the earlier version.

I would rate Microsoft 365 Business an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Project Specialist at integra software
Real User
Easy to use, stable, and has very good technical support
Pros and Cons
  • "The solution can scale well. A company can easily expand it."
  • "The solution could work to offer better security."

What is our primary use case?

We primarily use the solution for office purposes.

What is most valuable?

The solution is very easy to use.

It has some very good applications.

We've found the solution to be stable. Its performance is good. 

The solution can scale well. A company can easily expand it. 

The technical support on offer is very good. We find them helpful and reliable. 

What needs improvement?

The pricing could be improved.

The solution could work to offer better security.

For how long have I used the solution?

I've been using the solution for many years at this point. It's been a while. 

What do I think about the stability of the solution?

The solution is very stable. It doesn't crash or freeze. there are no bugs or glitches. It's reliable in terms of performance.

What do I think about the scalability of the solution?

The solution is quite scalable. IF a company needs to expand it, it can do so with relative ease.

We have about 2,000 users on the solution currently.

How are customer service and technical support?

Technical support has been fine so far. We have no complaints. They are very helpful and responsive. We're satisfied with the level of support we get. 

How was the initial setup?

The initial setup is very straightforward. It's not complex at all. It's very easy and very fast. The deployment does not take long. 

What about the implementation team?

I'm able to handle the implementation myself. I did not need the assistance of an implementor or a consultant. I was able to handle everything in-house. 

What's my experience with pricing, setup cost, and licensing?

The licensing could be better. It's a bit costly.

We pay the license on a yearly basis.

What other advice do I have?

We are on the cloud version of the solution. We're always, therefore, on the latest version of the product.

I'd rate the solution at a ten of ten. I'm very pleased with its overall capabilities. 

I'd recommend the solution to other users, due to the fact that we have had such a positive experience. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Managing Director at a sports company with 11-50 employees
Real User
Flexible, easy to use, and scales well
Pros and Cons
  • "The product is very flexible."
  • "Microsoft Teams for Mac isn't quite good enough yet."

What is our primary use case?

We primarily use the solution for just normal Office 365 activities. That includes, for example, emails, spreadsheets, presentations, and that kind of office work.

What is most valuable?

The solution is very stable and has a good performance. 

The product is very flexible. 

We've found the solution to be very easy to use. 

The initial setup is very straightforward and simple.

The solution has the capability of scaling quite easily.

What needs improvement?

I can't recall any features that would need to be added to improve the solution. It's quite effective as-is.

Microsoft Teams for Mac isn't quite good enough yet. . Until they find a way of allowing you to send your compute audio during a teams meeting it is useless as a presentation training tool

For how long have I used the solution?

I've been using the solution for a few years at this point. We've used it since it first was available - since it was launched.

What do I think about the stability of the solution?

The solution is very stable. Its performance is reliable. There are no bugs or glitches. It doesn't crash or freeze. We've found the stability to be very good overall. 

What do I think about the scalability of the solution?

We have seven staff members on the solution so far. Should we expand our workforce, we will expand our usage of this product, meaning we do have plans to scale in the future.

It's a very scalable product. If a company needs to expand it, it can do so with relative ease. 

How are customer service and technical support?

I've never had to reach out to technical support and therefore do not have an opinion on how knowledgeable or responsive they are. I can't give any feedback on them. 

How was the initial setup?

The initial setup is pretty straightforward and simple.

I can't speak to the actual installation process, however. When it was first installed, it was done by a third party IT supplier. 

What about the implementation team?

I did not handle the solution's initial setup. A third-party IT supplier handled the implementation. 

What's my experience with pricing, setup cost, and licensing?

We do pay a licensing fee in order to use the product. I cannot speak to the exact cost.

What other advice do I have?

We are customers and end-users. We don't have a business relationship with Microsoft.

I primarily use the desktop version of the solution.

I'd rate the solution at a ten out of ten. 

It's an excellent product and we've enjoyed its overall capabilities. 

I'd recommend the product to other users and organizations. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Johan Wentzel - PeerSpot reviewer
Forensic Technology Manager at Baker Tilly
Real User
Top 5Leaderboard
Cloud-based, feature-rich, and stable
Pros and Cons
  • "I like the ease of use."
  • "They need more tutorial training about using the advanced features."

What is our primary use case?

This solution is used for business. You can type letters and spreadsheets, you also use it for emails using Outlook.

What is most valuable?

I like the ease of use.

It's very stable and feature-rich. I can't see that it needs a lot of development.

What needs improvement?

They need more tutorial training about using the advanced features. It would be helpful.

For how long have I used the solution?

I have been using Microsoft 365 Business for six months.

We are using the latest version.

What do I think about the stability of the solution?

It's a stable product.

What do I think about the scalability of the solution?

This is an area that I have not explored, but it seems to be scalable.

We have between 100 and 200 users who are using this solution.

We plan to continue using this solution.

How are customer service and technical support?

We have not contacted technical support. We have not needed technical support.

Which solution did I use previously and why did I switch?

We had not used any other solution previously.

How was the initial setup?

There is no installation, it's on the cloud.

What's my experience with pricing, setup cost, and licensing?

The license is billed on a yearly basis.

I am not aware of the cost, but it is definitely not cheap.

What other advice do I have?

It's come a long way in terms of evolution.

I would rate Microsoft 365 Business an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Test Automation Lead at a financial services firm with 10,001+ employees
Real User
Stable with good communication features and good scalability
Pros and Cons
  • "The solution has a lot of great useful features for communication."
  • "The enterprise version should only contain enterprise features and not other items that aren't business-related items."

What is our primary use case?

We primarily use the product for a variety of work processes. I use it for my daily communication. We use the chat functionality, doing video calls, and other Microsoft-related things. 

What is most valuable?

It is a stable solution so far.

The solution is scalable.

The solution has a lot of great useful features for communication.

What needs improvement?

The solution could be more streamlined. The enterprise version should only contain enterprise features and not other items that aren't business-related items. 

For how long have I used the solution?

I've used the solution for a few years. I've used the solution for as long as I've worked with the company I'm at now. It's been a while. 

What do I think about the stability of the solution?

We have found the solution to be stable. There are no bugs or glitches. The performance is good. We don't worry about it crashing or freezing.

What do I think about the scalability of the solution?

The solution has been scalable so far. We have no problems expanding it.

I'm not sure how many actual users are in our organization.

How are customer service and technical support?

I haven't contacted technical support. I cannot speak to how helpful or responsive they are. 

How was the initial setup?

I was not personally involved in the setup process. I cannot speak to how easy or difficult the implementation would have been. I am unsure of if it was difficult, or easy, for example.

What's my experience with pricing, setup cost, and licensing?

I have not handled anything related to costs. 

I don't handle the licensing aspect of the solution. Therefore, I cannot speak to how much the company pays in order to use the product.

What other advice do I have?

My understanding is that we are using the cloud deployment model, or maybe a hybrid. Some parts are cloud, some parts are local.

We're using the latest version of the solution at this time. However, I cannot speak to the exact version number. 

I'd rate the solution at an eight out of ten. We have been happy with how it works in general.

I would recommend this solution to other users and companies.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Microsoft 365 Business Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2024
Buyer's Guide
Download our free Microsoft 365 Business Report and get advice and tips from experienced pros sharing their opinions.