Microsoft 365 Business Reviews

It is easy to use.

The stability could be improved.

I have been using Microsoft 365 Business for approximately one year.

We are using the latest version.

Overall, Microsoft 365 Business is a stable product. It will occasionally hang, but this is extremely rare. It is also possible that it is a hardware issue.

Scalability is an area I have yet to explore.

This solution is used by thousands of people in our organization.

I have not contacted technical support. If I run into any issues, I contact our technical team

We are also using Lotus Notes, Gmail, and Windows 10 is our operating system.

We have been using Windows 10 for approximately six years. We use it to run our personal applications.

When I have any issues, I just have my tech team look at my laptop.

I would rate Windows 10 a seven out of ten.

I was not a part of the installation.

We had a technical team help and install it.

I don't pay any licensing fees.

I would recommend this solution to others who are interested in using it.

I would rate Microsoft 365 Business a seven out of ten.

The integration has been easy. The integration with all of the combinations of tools has been problem-free so far. 

It's a pretty ubiquitous product. Most companies use it for many tasks within their organization.

The solution could be a bit more mobile-friendly. It's easier to use on a desktop or laptop. It's a bit different on the phone. 

The applications could be more user-friendly for end-users - and this is especially true for the mobile version as everyone is doing everything on their phone these days. If there's something urgent, if you're on a vacation or something, you have to send an emergent presentation, an important proposal, something like that, you tend to use your phone. That's why they have to improve the licensing regarding mobile apps.

We've used the solution since the company started, which is 2014. It's been seven or so years now.

We have about 100 users on the solution. We're still a small to mid-size organization.

We use it across all departments, including marketing, HR, and finance. The C-level sales department also uses it a lot. We have a technical team and the pre-sales team as our job functions or our scope involves implementation for customers. We provide and implement new solutions, et cetera. 

We also are a Microsoft partner. We started with Microsoft 365 first. We didn't use Gmail or any other solutions for security reasons. We've been using Microsoft 365 since the beginning.

We are users and we are also Microsoft partners. We're resellers. 

I'm not sure which version we're using at the moment. Our technical team would track that level of detail. Likely, it's the latest update. It depends on our work rotation. We have to do the batching and we have to download all the new batches for security reasons as we have infrastructure and architecture that concerns our customers. That's why we're used to updating all of our applications and handling batching from the security layers. We use a cloud deployment.

For most companies, it's the core of their business. That's why I would rate it at a ten out of ten.

The solution is actually one suite. Azure and Intune, everything comes together. Once you have Microsoft 365, it is one platform and its different products are all under one umbrella. We use SharePoint, Word, Excel, OneDrive, Microsoft Teams - basically everything.

The product makes it easy to collaborate once all the employees are under one domain. Everyone can easily collaborate and share work-related information on the Cloud and all documents are shareable. 

The storage is much easier. Let's say that you are part of one company. You have that security with the company and you can easily share within Microsoft Teams and OneDrive. It's really easy now to collaborate, store, and share everything.  

The solution is very stable.

The scalability is great. 

The installation process is pretty straightforward.

I don't have any issues with the product or its offering. There aren't any missing features. I've enjoyed working with it. 

It could be flexible in terms of working with other cloud-based solutions. 

We've used the solution for one year at this point. It hasn't been that long just yet.

The stability of the product is very good. There are no crashes. It doesn't freeze. We don't deal with bugs or glitches. It's reliable. 

The solution scales well. If you need to expand it, as a company, you can.

We have about 1200 people using the solution at this time.

Technical support has been very helpful and responsive. They are good. We are happy with the level of service we get. 

Previously, we used Microsoft Office 2016.

The implementation was straightforward. It was not overly complex. From Intune, we had the option to deploy this product to all of the computers in the company. It was not very difficult as InTune provided this option for the deployment of Office 365 applications. You can just select whatever you want - Word, Outlook, Excel, OneNote, Teams, et cetera. It was very simple.

We have between 15 to 20 technical personnel in our organization that can handle deployment and maintenance tasks for this solution.

I handled the implementation myself. I did not need the assistance of any consultants or integrators. It was all handled in-house. 

I like that the licensing is user-based. 

The solution comes as one full suite that, once you buy it Microsoft 365, delivers everything you need under that license. You just have to select how many users will be using it. Once that happens, you pay for it yearly.

I'd rate the solution at a nine out of ten. It's been a great solution so far.

I would recommend the solution to others. 

As the solution is cloud-based, we have always been using the latest version. 

I use the solution for everything. It is convenient. There is no need to save my work, as it is always in the cloud. 

The solution is easy to use and scalable. It is stable and we have had no issues with the performance. 

The solution could have better email automation. 

I have been using Microsoft 365 Business for two years. 

We have encountered no issues with the stability. 

The solution is scalable. 

I have not had occasion to make use of tech support. 

I do not recall if we used a different solution prior to Microsoft 365 Business. 

As I was not involved in the installation, I cannot comment on it. 

My previous organization consisted of a small company, with fewer than 100 users. 

I would recommend the solution to others. It's a great tool. 

I rate Microsoft 365 Business as a nine out of ten. 

We primarily use 365 for financial functions, like invoices, PODs, purchase orders, and customer contracts. 

At this stage, we're getting the most value out of Exchange, Teams, OneDrive, and some portions of SharePoint. Another nice thing is that Microsoft has infrastructure within our borders. From a GDPR point of view, our data needs to reside within South Africa's borders, and they've got data centers here. That helps because our government has stringent regulations that say the data we can't store data in the cloud outside of our borders.

365 Business' workflow should be better integrated into our current ERP systems. We are running two different ERP systems that are integrated, so it would make sense in the future to have those systems integrated into a content management workflow system. As it is, 365 is extremely open for integration, but it could be more seamless. Also, from an administrative point of view, it's a bit scattered. A more centralized user environment would be better.

We only started rolling 365 Business out in May last year from the local exchange and migrating everything to it. Due to the pandemic, it just made sense. So, I think most other companies did the same thing. In the beginning, my company was primarily interested in the email aspects of 365, but I showed them the potential of SharePoint as well. I gave them a demonstration, and now they're more using OneDrive than SharePoint itself.

We have no complaints about 365's stability. 

365 Business is easy to scale based on my experience. But it also depends on which portion—which modules— you want to scale. Adding normal users on Exchange is fairly straightforward. But when it comes to databases, scaling up can become quite complex.

I would say that Microsoft's support is fairly good. I would rate it about six out 10.

The initial setup of 365 is relatively straightforward. However, because we have about 120 employees, total deployment takes two or three days, including migrating historical email data. But, we were able to handle it all ourselves. And from a maintenance point of view, it's reasonably stable. It's just typical user issues, like password resets. We don't have any problems with space or anything at this stage. 

The price of 365 Business is highly competitive, especially if you compare it to standalone document and content management systems. Obviously, that excludes Exchange and all of that. But if you compare it to other similar products—which you can't really compare it to—I think it's very competitive.

I rate 365 Business seven out of 10. I would definitely recommend it. It's easy to use from a user's point of view. It's easy to set up and add users.

Microsoft 365 can be useful for SharePoint, our personal documents, and Outlook, among other applications.

The on-prem version is better. I prefer to work directly on my laptop.

The installation process is straightforward. 

I do not like Outlook. They should be able to build something better.

The product could be more stable and the performance could be better.

The cloud performance and the ability to work remotely are actually not very good. I prefer to work on-prem on my laptop. The quality is better.

We just started using this solution. It hasn't been that long yet. It's been a few weeks, or maybe a month so far.

The stability is okay. It could use some improvement. Especially in Outlook. The performance is poor when it comes to the cloud version. I do not like it.

We have about 160,000 users on the solution at this time. 

I've never contacted technical support. I cannot speak to how helpful or responsive they would be as I have no experience dealing with them directly.

We did not use a different solution. We simply used the previous iteration of Microsoft.

The installation is pretty simple. The solution simply runs in the background, and therefore, there's not much needed for a setup.

In my organization, I'm not sure how many people actually handle deployment or maintenance.

I can handle the setup process myself. I did not need the assistance of an integrator or consultant. 

I don't handle any licensing or payments related to the solution. I can't speak to how much the solution costs the organization or how often we pay for licenses (whether it is monthly or yearly).

Since we are using the cloud-based version of the solution, we're likely always on the latest iteration. It's probably up-to-date.

I'm not a big fan of the solution, especially the cloud offering. I prefer when it is on my laptop. I do not like working on the cloud. The version just isn't as good. For that reason, I would rate the solution at a four out of ten.

I'd recommend the solution as it's really the only solution on the market.

We use Microsoft Business 365 for team document solutions, like SharePoint. There are about 1,000 employees in my company, but I'm not sure if everyone uses it.

I would like to see more integration in the next release.

Microsoft Business 365 is quite stable.

I rate Business 365 seven out of 10.

I use Microsoft 365 Business for many of the packaged solutions, such as Outlook and SharePoint.

The solution could improve by being more secure.

I have been using Microsoft 365 Business for a few years.

Microsoft 365 Business is stable.

The solution is scalable enough for what I use it for.

We have thousands of users using this solution in my organization.

I would recommend this solution to others.

I rate Microsoft 365 Business a nine out of ten.