Microsoft 365 Business Reviews

We are using it quite a lot—somewhere around maybe 2,000 users. We use it in our company for cloud-based document solutions, like Outlook and Sharepoint. 

It is very good to use directly and it is a safe tool. You don't need to worry about data security or the loss of data.

It is secure, they could always add more security. People worry about storing confidential documents or sensitive company documents in the cloud. But scenarios are changing now. Companies are gaining more trust on that level.

I have been using Microsoft 365 Business for five or six years.

It all depends on the internet connection. That is the major thing. If the internet connection is good, then it is stable.

If the internet is stable, then it's fine.

Tech support is not that feasible. The Microsoft team is not easily accessible. 

The installation is straightforward. Sometimes, you will get online instances of 365 that cost you because they are running on the cloud in some other area and you only have a license to one. It will get ahold of your license and then take it as the prescribed license.

One of our engineers will be the point person for implementing that. Then small client installation is handed over to the local guy who is over there on the premises.

We will hand over the portal to these people and they will manage the licensing. We are not involved much on that end. There are some partners for us that we used to buy and we used to order from there. Our sales team handles that.

I would rate it 8.5 out of 10.

I use Microsoft 365 Business for office communications.

I like the flexibility of Microsoft 365 Business.

It integrates well.

I am happy with the features Microsoft 365 Business offers.

I am happy with this solution, I don't need anything more and it meets my requirements.

It's good.

I have been using Microsoft 365 Business for two years.

We are using the latest version.

We have no issues with the stability of the Microsoft 365 Business.

Microsoft 365 Business is a scalable product.

In our organization, we have 35 users who use this solution.

The initial setup of Microsoft 365 Business is straightforward.

It only took one hour to complete the installation.

We have one manager to deploy and maintain this solution.

I did not use the help of an integrator. I was able to complete the installation myself.

Pricing could always be cheaper.

Our fees are paid monthly.

We did not evaluate any other solutions.

I would recommend this solution for others who are interested in using it.

I would rate Microsoft 365 Business a ten out of ten.

I am just using Word, Excel, and PowerPoint. I download it onto my PC and use it.

It is easy to use. It has a lot of wonderful features. 

The only thing that I don't like about it is the price. Its price should be improved.

I have been using it for quite a few years. It has been seven or eight years.

It is stable.

It is scalable.

I never contacted their support.

I haven't used any other solution.

It is easy to install. It takes a little less than half an hour.

We can do it ourselves.

Currently, my office pays for it, but if you want to get a license of your own, it is a bit pricey. It should be cheaper.

I would recommend this solution to others. It is a good solution. I would rate it a nine out of 10.

We are using Microsoft 365 Business for our organization's productivity. We use many of the applications in the package, such as Outlook, Excel, and Word. Additionally, we use it for collaboration.

The collaboration is very good.

The integration is good but could be better.

I have been using Microsoft 365 Business for approximately five years.

The solution is stable.

Microsoft 365 Business is scalable.

We have approximately 6,000 users using this solution.

The support from Microsoft has not been very good in my experience and it is expensive.

The installation is not very easy.

We are on a monthly subscription for the use of Microsoft 365 Business. There is an additional fee for support.

I rate Microsoft 365 Business an eight out of ten.

We use this solution to manage emails. We mostly use Outlook.

I prefer Outlook. It gives me a lot of feature sets.

There are too many products included in Office 365, most of which we do not use at all. They should concentrate on the ones that are mostly being used.

I have been using Microsoft 365 Business for three or four years.

We are using the latest version.

Microsoft 365 Business is a stable product.

There are no issues with the scalability of this solution.

All of the members of our company are using this solution. We have approximately 350 members who use Microsoft 365 Business.

We have not contacted technical support. We have not had any issues.

We are in the training phases with Microsoft Azure and Amazon AWS. We have not deployed these solutions in our environment.

The installation is straightforward. You don't need a technical team to install it.

The price for the license is always expensive. We need to bring it down.

The licensing fees are paid yearly.

For sure, I would recommend this solution to others.

I would rate Microsoft 365 Business an eight out of ten.

My use case is internally, as a seller communicating with my fellow colleagues. We use the OneNote package for Windows 10 to share internal knowledge. That gets used every day, all day. We use Microsoft Dynamics as our CRM, and we have done something really wonderful and are able to have them all talk to each other. We put in an account code in one area and it is documented in many different areas.

There are a couple features that I have found most valuable. Recording is a major feature for us, at least internally. It took a lot of conversations and I can't type that fast. We are able to capture and then go back and repeat. Dictation is huge. I use that on client calls when the client is speaking, I can give you a play-by-play of that conversation, with their permission, of course. Then the obvious features, Outlook and email are just spot on. I never have any glitches there. It's sent and received within the timeline of five seconds and life is good.

In terms of what could be improved, it has always been my question why can't we just have one solution? Everything is an add on. You've got Microsoft Office or Microsoft Business, and I think Outlook should be the primary. I think Outlook should tie into a backend database and everything should be done in the Outlook screen. When I take notes, go to the conversation with the client or my client folder, and I've got a notepad in there as I'm documenting notes, anybody in the company should see it. I should not have to then cut and paste my notes and put them into CRM or Dynamics, things of that nature. As an operation tool, there should be just one central place. I don't care where it goes from there, but my boss can then go right to Outlook and click on my customer folder and see exactly what's been happening.

Microsoft 365 Business has been very steady. One of my pet peeves would probably be that as you get over 15 megs in communication between your clients, it does tend to bottleneck a little bit.

I wouldn't be able to talk to scalability because I work on it as a single user, but I would say that if you and I are communicating back and forth via email and by day five, we've already got five megs of communication going on between us because you've got signatures with pictures and I've got signatures with pictures and it's chewing up tremendous amounts of space. Then it kills the bandwidth. My thought would be, why can't Microsoft Office be as smart as saying, this logo has been represented seven times already in this communication chain, let's just keep the most recent. That would be great. Then as you're sending around version control for documents and you have version two on Monday and you're up to version eight by Thursday, all those versions are still stuck in the email. Why can't Microsoft be smart enough to say, would you like to keep all the previous versions, yes or no? It could eliminate that bottleneck and be a little bit more productive.

I have to give support a grade 100. When you call Microsoft, you actually get a Zones employee that says, "Hello, you've reached Microsoft's concierge desk." They outsource that to us. I have to say 100 perfect, they were great.

The initial setup is a one button set up.

I just came from IBM before I rejoined Zones. They are still on Lotus notes there. I would say Microsoft is always on the cutting edge and I feel every time when I come back to Microsoft, Outlook and all the other tool sets engaged in there, that it has always been a better experience. Absolutely.

On a scale of one to ten, I would probably give Microsoft 365 Business an 8, just because of those things that we spoke about. I spend a lot of hours a week cutting and pasting, when I think it should all be connected somehow.

I like that it is very comprehensive.

Everything that you need is included inside.

Microsoft 365 Business is considered to be one of the best when you compare it with other operating systems or Office suites. I don't think that the free versions are compatible with what Microsoft 365 is carrying. The OpenOffice Suite is not as well received and Mac is also using Microsoft Office Suite because they are considered to be the best.

There is always room for improvement.

They should have a consolidated app, rather than have different applications with a different app. It is a bit annoying.

Consolidated apps are better than having individual apps for different applications.

Recently, they have upgraded a lot. They even have the RPA for automation and RPA for using Power Automate. They even have the power apps that create the power apps themselves.

They do have something in SharePoint that is not really very flexible in creating SharePoint as the internet website.

If they could convert SharePoint to become an internet website where you can create your own internet website for the public, it would be much better.

With SharePoint, there is always a header at the top that indicates that it is SharePoint, and most websites don't like that. If you are using a platform for SharePoint, they always have that. They could always change that to become a footer to say that it is SharePoint.

People would need to look for another developer to develop a website that is not really that user-friendly from an integration perspective.

We use the Enterprise Suite.

I would rate Microsoft 365 Business a nine out of ten.

Microsoft 365 Business can be used for many purposes. For example, Outlook for emails.

The most valuable features have been the performance and ease of use.

Microsoft 365 Business could improve by being more secure.

I have been using Microsoft 365 Business for approximately three years.

We have approximately 3,000 people using this solution.

The solution is easy to install.

There is a monthly subscription for the use of this solution.

I would recommend this solution to others.

I rate Microsoft 365 Business a ten out of ten.