Microsoft 365 Business Reviews

The main thing we use the solution for is being able to outsource everything in the cloud while having the Exchange hosted. Having the Exchange and not having to manage the server and being able to deploy it wherever we have to is useful. We did have a number of people that traveled frequently prior to COVID. We have a handful of people that work out of their homes in various parts of the country, so having solutions that were accessible via the cloud was sort of a direction we started to migrate to several years ago in the Office 365 environment. 

The solution ensured we would never have to be premise dependent so it didn't matter where we or our employees were, or if something happened to the office. If we didn't have access to the office, we still had that access to all of our tools. We're very much a small firm so we use a lot of software services versus building our own things. We like using things that are already made.

The two biggest value adds of the solution are having the ability to outsource the email and not having to manage the email server. It's just seamless. Having the most current versions all around and having things updating frequently by themselves ensures that everybody's got access to the same software. 

In the past, we had a lot of problems with who was updated and so forth. It eliminates that problem and allows us to put it on multiple devices. It's a pretty good offering from that respect.

The ability to manage the updates a little better would be helpful. Sometimes end-users will get a prompt in the middle of the day that they have to update. When there's a new update, then their system automatically starts to reboot, which can be ill-timed. Having a little more control over that would probably be welcome. Notices in regards to updates and being able to manage the timing around them or to be able to do it at off-times would be helpful.

As we get into SharePoint and so forth, they could do a better job of giving you some guidance on the very basics as to how to get started. They have a lot of stuff when you're using it, so getting some foundational knowledge as to what to consider when laying it out and how to approach it would be helpful.

We've been using the solution for more than five years. I can't remember exactly when we originally implemented it.

The stability is very good. It's been very stable and I haven't had any outages or things of that nature, so I'm pleased with it.

We're a small company, however, I'm familiar with other users at larger companies and they've been very pleased with the scalability. Especially people that I've talked to noted that all of a sudden this became the main thing that they were using during this work from home social distancing trend. I've heard a lot of positives about that, which is one of the reasons that we're looking to implement Teams and we're just trying to get some information on the right way to do it.

Therefore, we're hoping to expand into Teams and SharePoint and use more of those tools. We started out with the basics and we use it enterprise-wide. We're hoping that we can continue to expand into it as much as possible.

I've had very limited access to technical support. Mostly, our IT team handles any issues. Therefore, I can't really speak to the quality of there service, as I've never really dealt with them.

The initial setup wasn't complex. It was mostly straightforward. We had a few hiccups with getting emails. It wasn't as seamless as it should have been with the initial setup of the user's email so that took a lot of one on one work with our IT staff who were constantly working with the end-users to get the phone and computer and everything all connected. However, since the original deployment, setting up new employees has been better.

The problem for us was that the automatic setup didn't work the way it should have. Typically, you just put in the password and it automatically sets everything up. IT had to go in and tweak things on people's accounts. From my perspective, and again, this was five, six, seven years ago, I remember it was more of an issue with how Microsoft reacted as opposed to what we were doing.

We do monthly billing, however, I'm not sure what the exact costs are. We may pay around $1,000/month.

We started using the Microsoft Teams and we've started doing the conference call feature, so that's another $4 an account and we have a few accounts using that right now.

We're Microsoft customers. We aren't resellers or consultants.

We have a fairly robust version of the solution, although I don't recall the exact version number offhand. 

In terms of what I would advise other organizations, I would say it's worthwhile and I would do it as quickly as you can because for what you get, it's a really good bang for the buck while being pretty easy to use. 

I'd rate the solution nine out of ten.

Microsoft 365 Business's most important feature is mobility. I have the application on my system and many other devices.

The program's UI could be faster. Additionally, more customization and cheaper pricing would be good.

I have used the latest version of Microsoft 365 Business for over three years.

I rate the stability of the program a nine out of ten.

I rate the scalability of the program an eight out of ten. There are approximately 100 users in our organization.

Previously, we used Google Workspace but switched to Microsoft 365 Business because our users were more comfortable with the program.

The initial setup was straightforward. I rate the process a ten out of ten. It is deployed on-premises and on the cloud in our organization. The deployment process took around three months. We required two people for the implementation.

I rate the pricing of the program a seven out of ten.

I rate Microsoft 365 Business an eight out of ten.

You can use Word, PowerPoint, Excel, and Access, which is a database.

You can make frequent presentations to customers, and create invoices.

Excel is a very powerful tool. I can create a lot of data in Microsoft Excel and then use it and extract the data in any analytics platform.

It is a complete tool. It gives me every kind of feature that I want. It's quite good.

When you talk about ease of use, it's relative. I have been using Microsoft products for a long time. I have grown with it and the product has grown with me. I feel comfortable. But, for someone with no background in IT that doesn't have the dexterity to play with the IT tools, they may find it difficult to use.

When you get used to it, it's like picking up a paper and a pen and drafting it. You can use many more features. Paper and pen are used to exemplify simplicity.

When using PowerPoint, I want to create a very illustrative presentation. I can draw many pictures globally with several designs. It's flexible. After preparing the presentation, I can preview the form and share it with people.

It's very user-friendly.

I can use this product on five devices. I can use it on my mobile, and I have two laptops. I can access it from any one of my devices, even if I am commuting or in another country, I can access all of my documents.

Microsoft OneNote is also included. I can create my shopping list, or go on a trip, and make all of my notes accessible on all devices.

With such a complete tool, it may be difficult for a beginner to use without help.

I have been using Microsoft 365 Business for between four and five years.

It is a stable solution.

It's a scalable product. Most people in our organization use it.

We have approximately 50 users, maybe more.

With all Microsoft products, online help is available.

I have not had the need to contact technical support. I have not had any issues.

Positive

The initial setup was nothing at all. It was no effort.

It was very easy and very comfortable to complete.

Microsoft 365 has multiple packages. I use the auxiliary version. We can deploy all of them in 10 to 15 minutes maximum, but it depends on the internet speed as well.

I completed the deployment and implementation myself. It doesn't require any help.

It could be a little less expensive.

You have the option of 1TB of storage per user, or you can keep it on your desktop or laptop.

I can create documents in Microsoft Office and fill them in PDF. I use Adobe quite extensively. Between them, I don't need anything.

There is no other alternative, except maybe Google.

Overall, I am very satisfied with this product and I recommend it to others.

I would rate this solution an eight out of ten.

An area for improvement would be for Outlook to sync with Google Calendar.

I've been using Microsoft 365 for five years.

This product is reliable.

It is possible to scale up this solution.

I would rate this product eight out of ten.

We're a small startup company and an IT solution reseller in Dubai. I'm the operations manager.

The good thing about 365 is the accessibility and file storage. Compared to the desktop of the old Office application, 365 has total flexibility and accessibility from anywhere. It's easy to use.

These days, most people have multiple devices but you can only configure 365 on two devices with a license. I'd like to see a license option for multiple devices. Licensing costs are quite high especially for our trainees who have no need for the fully-fledged 365. It would be helpful to have an option for smaller packages that have a reduced licensing fee. 

I've been using this solution for four years. 

The solution is stable. 

The solution is scalable. 

The company hasn't needed technical support but we contacted them for one of our clients when they needed an upgrade. There were no issues. 

There are five people in the company using 365 and the initial setup was very straightforward.

We're very used to Microsoft products and they're part of our daily activities. I'm sure our usage will increase. 

I rate this solution nine out of 10. 

As the solution is cloud-based, we are using the latest version. 

The solution is very useful. We typically use it for Microsoft Outlook and Word. 

The solution is stable and easy to use. 

The solution could have better integration with other applications. 

I have been using Microsoft 365 Business for two years.

The solution is stable. 

I have never had occasion to contact tech support. 

The solution was easy to install. 

The installation process took around a half-an-hour.

One can handle the installation on his own. 

While I do not know the exact size of the technical team involved in the deployment and maintenance process, I believe it to consist of around five people. 

I cannot comment on the pricing, as I am not involved in it. 

I am happy with the product at the moment.

I believe there are 350 users making use of the solution at the moment. 

I would recommend the solution to others. 

I rate Microsoft 365 Business as a nine out of ten. 

This solution is used for a variety of purposes, including Outlook, SharePoint, PowerApps, and Power BI.

From the perspective of a developer, the interface could be more user-friendly. It is quite difficult to use.

I have been using Microsoft 365 Business since the first project that we worked on. It has been for quite some time, at least a couple of years.

We are using the latest version.

Microsoft 365 Business is a fairly stable product.

We have more than 1,000 users in our organization.

I personally have not contacted technical support.

We are currently experimenting with Power BI.

The initial setup is pretty straightforward. There were no difficulties with the installation.

Because it is a cloud-based solution, there is no installation required. You simply follow the steps online.

It's getting to be expensive.

Licensing fees are paid on a yearly basis.

I would recommend this solution to others who are interested in using it.

I would rate Microsoft 365 Business a six out of ten.

It's a productivity suite, including Outlook email, Microsoft Teams, SharePoint, and OneDrive.

The Exchange Online plan is helpful. It's built into the email, like a security feature or AI that helps to manage email. It has helped my company and clients a lot.

If Business 365's documentation were better, then the user could read it and fix their issues by themselves. Microsoft could also add some more detailed pop-up troubleshooting messages. When a user has a problem, the messages they get don't help much. It would be better if the messages can troubleshoot the problem and show them exactly what the solution is. Microsoft could also add some additional training resources.

I've been working with Business 365 for five years.

Business 365 is stable. 

We've never had to contact Microsoft support.

Implementing Business 365 is easy.

Business 365's price is reasonable. They offer different packages, like the E3 and E5. Generally, the small package is good enough for my clients.

I rate Business 365 nine out of 10.

The feature I find most valuable is Business 365's real-time edit and updates. You can share files, and it will automatically create the link for you.

I've been using Business 365 for about two years.

So far, Business 365 has been stable. Microsoft has been around for quite some time already. However, people might think it's unstable if it hasn't been set up correctly. If the IT team hasn't configured it right, then you'll have a hard time using the product itself. That is what I felt prior to joining this company. I thought Business 365 wasn't good, but I realized that the IT team had set it up incorrectly. 

I think Business 365 is scalable because everything is in the cloud right now.

I haven't contacted Microsoft support. Typically, I do my own research about fixes online, so I don't need to contact Microsoft.

I'm unsure about the setup because my company laptop had the solution already installed when I got it.  

I rate Business 365 eight out of 10. It's a good product, but I can't really say whether it's the best, to be honest. But I'll rate it eight. Rating a product 10 means they don't need to improve anything. I rate it eight because Windows is constantly changing and improving it. 

We are using Microsoft 365 for Outlook. SharePoint is on the backend of Teams and we store all our documents with that. But on the frontend, we are using Teams by itself rather than hooking onto SharePoint directly. We have about 12,000 users in the organization working with 365. 

Business 365 is very scalable and easy to use. I need to explore the features more, but I'm more or less happy with the features we are using right now.

I've been using Microsoft for almost more than a year now.

I haven't contacted Microsoft support directly. The backend team responsible for server management may have contacted them, but  I'm not aware of that.

The price can always be improved. It's an organization-wide license, so I don't really handle that end of things.