Microsoft 365 Business Reviews

I use a variety of different applications within the solution. For example, I use Outlook, Teams, and SharePoint.

The solution is really very easy to use. You don't need any real training to know how to use it. It's intuitive and what you don't know, you can search everything yourself.

If you have a little bit of experience in older versions, you can easily catch up. The user interface is great.

The initial setup is easy to implement and deploy.

The pricing seems to be reasonable. 

There are a lot of modules, for example, between Teams and SharePoint, that could be more transparent. Many users aren't too sure of the difference between many Microsoft tools or how to use them together. 

While the many tools on offer come as one package, the manager who deployed everything doesn't really know the differences or how to use each individual app correctly. This requires an internet search for demos that can lay out how best to use, for example, Sharepoint, or Teams. 

There needs to be more documentation to make the usage clear. We need more transparency on things like in which conditions we can use Teams and how we can connect that app with Sharepoint, and things like that.

It's difficult, sometimes, when we deal with other teams or organizations that aren't using Microsoft Teams. When they don't have the same systems, it makes it difficult to communicate with everyone.

I started using the solution six years ago. I've used it for a while. That said, my most recent company, deployed the solution two years ago.

We have about 9,000 users on the solution currently.

I cannot speak to how helpful or responsive Microsoft technical support is. I don't deal with them directly. We have support within our company that is dedicated to problem-solving. When we have any problems, we have communication lines within our company. I don't know how they communicate with Microsoft when they need to.

We didn't previously use a different solution. We've always used Microsoft.

The solution is pretty easy to install. We have an operations team that can handle it. My understanding is that the actual implementation and deployment did not take very long at all.

We were able to handle it via our own internal teams. We didn't need an integrator or consultant. 

I can't speak to the exact cost of the solution, however, the pricing seems to be fine.

We're customers and end-users.

I'd rate the solution at a seven out of ten.

I would recommend the solution to other users and organizations. We've been pretty happy with its capabilities. 

We primarily use the product for a variety of work processes. I use it for my daily communication. We use the chat functionality, doing video calls, and other Microsoft-related things. 

It is a stable solution so far.

The solution is scalable.

The solution has a lot of great useful features for communication.

The solution could be more streamlined. The enterprise version should only contain enterprise features and not other items that aren't business-related items. 

I've used the solution for a few years. I've used the solution for as long as I've worked with the company I'm at now. It's been a while. 

We have found the solution to be stable. There are no bugs or glitches. The performance is good. We don't worry about it crashing or freezing.

The solution has been scalable so far. We have no problems expanding it.

I'm not sure how many actual users are in our organization.

I haven't contacted technical support. I cannot speak to how helpful or responsive they are. 

I was not personally involved in the setup process. I cannot speak to how easy or difficult the implementation would have been. I am unsure of if it was difficult, or easy, for example.

I have not handled anything related to costs. 

I don't handle the licensing aspect of the solution. Therefore, I cannot speak to how much the company pays in order to use the product.

My understanding is that we are using the cloud deployment model, or maybe a hybrid. Some parts are cloud, some parts are local.

We're using the latest version of the solution at this time. However, I cannot speak to the exact version number. 

I'd rate the solution at an eight out of ten. We have been happy with how it works in general.

I would recommend this solution to other users and companies.

We primarily use it on a daily basis for business processes. We use Microsoft Outlook quite a bit. 

The solution is easy to use.

The product is quite stable.

We have found the solution to be scalable. 

The pricing is reasonable. 

The solution is quick to deploy and easy to implement.

Technical support has always been helpful.

You don' need to run through too much training. Everyone knows how to use Microsoft 365 for the most part.

There is no better solution than 365. I cannot recall coming across any aspect that is lacking. 

If they offered more integration capabilities, that would be ideal. 

We have used the solution for a very long time. It's likely been more than ten years at this point. It's been a while.

The solution is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze. the performance is great. 

The scalability is very good. If a company needs to expand it, it can do so. it's not a problem.

We have about 1,000 people in our organization that use the solution.

Technical support is very good. They are helpful and responsive. We are satisfied with the level of service that they have provided to us. Technical support has been very friendly.

The initial setup is not overly difficult for us. We found it very simple and straightforward. 

The deployment is very fast. It takes a maximum of 30 minutes or so.

We handled the initial setup by ourselves. We didn't need any assistance from any integrators or consultants. 

The pricing is very reasonable. It's not overly expensive. 

I am a customer and an end-user.

As a cloud-based solution, we are always on the most recent version. It's automatically updated. 

I would rate the solution at a ten out of ten. We are very happy with the solution and its capabilities.

I would recommend the product to other users and organizations. 

We use Microsoft 365 Business mostly for email, collaboration, documents, and Teams.

The solution is easy to use and flexible. 

The solution could improve by allowing more integration.

I have been using Microsoft 365 Business for approximately two years.

The solution is stable.

I have found Microsoft 365 Business to be scalable.

We have approximately 5,000 users using this solution.

I have used technical support and my experience was good, they were very responsive.

The solution is on the cloud making the installation simple.

We have outsourced the maintenance and management of the solution.

I rate Microsoft 365 Business an eight out of ten.

We mainly use the solution for business communication, particularly the Teams feature. We're customers of Microsoft and I'm a manager of software development.

The most valuable feature is OneDrive. It does everything in the one place and then you can use it to extract anywhere.

I'd like to see some extra basic features included in the package. 

I've been using this solution for a couple of years.

The solution is stable. 

I rate the solution seven out of 10. 

Some of the interactive stuff that is available on Teams has been useful during the pandemic.

The interaction between different products is most valuable. I use Excel, Mail, Teams, and PowerPoint, not really much else. 

Sometimes, it tries to be a little bit too clever in preempting things that you want to do. The settings can be pretty complicated. It has the desktop version and the cloud version. You can have settings in the cloud version that are impacting your desktop version, but you don't know because you can't see the settings like rules and other things. So, they need to think about the experience. It should be the same if you log in to the cloud or if you log in via desktop.

I've used Microsoft products for the last 20 years. I don't know for how long have we been on the current version. The upgrades are all centralized in the companies that I've worked for.

I have contacted support, and it depends on who you get. I've had experiences where it took quite some time to get to the problem, but I've also had some really good experiences.

It was quite straightforward.

I would rate Microsoft 365 Business a seven out of 10.

I primarily use Microsoft 365 Business for Outlook.

The most valuable feature is the ease of use.

I have been using Microsoft 365 Business for approximately two years.

The solution is very large and PowerPoint and Word crash sometimes. The stability could improve.

The solution is scalable.

We have approximately 1,000 users using this solution in my organization.

The installation is straightforward.

I would not recommend this solution to others.

I rate Microsoft 365 Business a seven out of ten.

Everyone in my organization is using Microsoft 365 Business suite. We use Excel for lots of different functionalities, such as reporting. Teams, we utilize for meetings and collaboration, and to share documents within different individualized groups. Additionally, we use Word and PowerPoint.

Microsoft 365 Business is the standard requirement amongst organizations to have these tools in order to allow their employees to work efficiently.

The most valuable features I have found with Microsoft 365 Business are the functionality and the ability to utilize Excel to put together an in-depth analysis that could be shared.

The Microsoft 365 Business suite could improve by adding additional template-type tools. For example, if you specifically are creating a fillable form, there are times where I did not find the right type of template that I was looking for. 

In an upcoming release, they should add more user-friendly formatting-type tools within Word and Powerpoint. PowerPoint does a pretty good job of identifying spacing requirements and formatting, whereas Word does not do quite as well.

I have been using Microsoft 365 Business for approximately five years.

The solution is stable.

Microsoft 365 Business is highly scalable.

The technical support from Microsoft has most of the time been good, they provide resources, support on the web, and have an overall beneficial support system.

I rate Microsoft 365 Business an eight out of ten.