Google Workspace Reviews

We are using this solution for internal office collaboration, for example, shared documents and storage. We are also using Jira, and this is what supports our internal processes development, and support processes.

The valuable features of this solution are ease of use, performance is great, and collaboration. It is very easy to share and joins documents.

In some cases, we are using the Google Meet functions but only when we have external clients. Internally, we are using Slack. Google Meet virtual meeting function is not as advanced as the one in Slack and should improve.

There could be better integration between other platforms.

I have been using this solution for approximately four years.

The solution is stable.

We have found that G Suite Enterprise has good scalability. We have 15 users using this solution in my organization.

We pay a monthly subscription for the use of this solution.

We evaluated the Microsoft package, but then we decided on this solution. We found it suited us better and the collaboration was easier.

I would recommend this solution to others.

I rate G Suite Enterprise an eight out of ten.

We use G Suite Enterprise as a productivity tool. It's used to make spreadsheets, and we use Google Docs for text editing.

It's a cloud-based solution. As it's a Google service, it integrates well with Google. So that is a benefit of using this application.

The user interface is fantastic. It's also available for the individual person, so that's also a great thing about it.

It is a stable solution as well. It's low in cost and is a good solution for startups.

I found that there is no desktop application for this solution, and that's a major fault of this application. I think it would be good if Google can enhance the desktop application for it.

Also, it's a little bit slow because it's a web application and not a desktop application. The performance is not that great as compared to Office 365.

I have used it for three years.

It's a pretty stable product, and I haven't encountered any issues apart from the slight slowness of the product.

We have around 150 users, which is the total strength of the organization.

I have an annual license cost.

G Suite Enterprise is a good option for startups. It's low in cost as compared to Office 365, and there is no difference. They are almost equal to each other if we keep performance aside, and it's a stable product. So, I recommend this product for startups and would rate it at eight on a scale from one to ten.

It is mostly used for email and account management. Our infrastructure is linked to Google. We have our own domain, but the mail is Google-based. We don't have a rigid infrastructure with domain servers and things like that. Each individual computer is linked to the main account of the user for Google validation processes. We also use cloud storage for Google Drive and file sharing across the company.

It is a stable platform. It is very easy to use, and most importantly, it is very easy to administer. It also gets up and running quite easily.

They can maybe improve its graphical user interface. Google is not really known for having a PC interface. It is just a nice-to-have feature.

I have been using this solution for four years.

It is most definitely scalable. We have around 200 users.

We haven't had much interaction with them. We're using just the basic functionality of it. We have internal people who are able to handle this. They are quite experienced, so we didn't need any support.

We've been using G Suite since our company's inception.

I would recommend this solution. It is quite a good product. Our requirements are very basic, and it fully satisfies our requirements. We plan to keep using it for the time being.

I would rate G Suite Enterprise a seven out of ten.

We are using the complete G Suite Enterprise. It includes Google Email, Google Drive, Google Meet, Google Docs, and Google Sites. For our internal meetings, we are using Google Meet. For our email services, Google Email is there, and for our documents, we use Google Drive Enterprise. We are using the latest version of G Suite Enterprise.

It is quite a useful tool. It allows many people to work on a document. You can actually provide review comments and tag anybody to make the comment changes. You can also attach a document in Google Chat.

We use Zoom most of the time for official meetings, and we use Google Meet only for internal meetings. I would like to get an improvised Google Meet. It would be good if they can make Google Meet more clear in communication and more scalable like Zoom.

I have been using this solution for eight years.

It is stable.

Being a cloud solution, it is very scalable. We have around 1,000 or 1,200 users.

There is very little requirement for technical support because the solution is scalable and flexible. We don't really require any offline support from them except when there is a downtime.

We were using our in-house exchange server for emails and document management. As we were growing, we needed a cloud-based solution.

It is a cloud-based solution, so there is no on-premises installation.

I would recommend G Suite for everybody. We plan to keep using this solution. 

I would rate G Suite Enterprise a ten out of ten.

We use several components of G Suite for our daily tasks including sending and receiving emails, Google Drive for storing data, and Google Calendar for meetings.

We use Google Meet for all of our meetings.

Google Sheets is the best feature and use it tremendously. We use Google Sheets extensively for things like sharing plans, data, test reports, and more.

Google Meet is a very good product, but it's not up to the mark if you compare it against other products like Zoom or Microsoft Teams. These other products are running at a better quality.

When we convert files from Excel into Google Sheets, many of the formulas disappear or are unworkable. For example, there are some conditional formulas that we can use in Excel, but do not work in Google Sheets.

We have been using G Suite Enterprise for more than three years.

This solution is very much stable.  From our side, there is nothing wrong with it.

I don't think that there is an issue with scalability. When I joined the company, they were already using G Suite, and we were a team of only five people. Now, the team has grown to more than 100 people and we easily scaled.

We have never had to contact Google because we have a third party who supports us for this product, and they are very good. When we have an issue, such as a server is down and you can't access your email, the issue is resolved within minutes.

This is a good product, it is really scalable, and I definitely recommend it. This is a really good investment and there are many features that we have not yet exploited.

I would rate this solution an eight out of ten.

We have different use cases. We have a set of people, like the executives and recruiters, who use G Suite for documentation, email, and everything. There is a separate set of people, like the leadership team, who use it just for emails. We also use Google Meet for team meetings. All our laptops are getting backed up to Google Drive. Google has covered everything in one shot.

Being able to back up our data on Google Drive is a critical and valuable feature for our customers. It is just in sync. Imagine you change a file on the desktop, and it gets updated directly to your Google Drive. Our laptop is completely in sync with Google Drive. 

Google Meet, Google Sheets, and Google Docs are also amazing products. They're very versatile and easy to use as compared to Office 365. I am using Google Sheets and Google Docs, which first save the work on my memory or ROM, and then on my RAM. It gives me better productivity through Google Sheets and Google Docs.

There could be more options in Google G Suite. They can include HD calling for Google Meet.

The layout portion in the calendar for Google G Suite can be better designed. When we get into the calendar and start scheduling meetings, we do have few hiccups here and there. The layout can be a little easier. People from different backgrounds are finding it a little bit tough to understand. It should be more intuitive. At the moment, it has a completely white background. To do power saving, it would be good if they can release a darker background.

There are a few issues with the formatting of Google Docs when they get converted to Microsoft docs. It would be amazing if they can resolve it in the next release.

I have been using this solution for the past three years.

It is stable and reliable.

It is scalable. Scalability is the main feature of G Suite. We have somewhere close to 900 to 1,500 users who use it on a daily basis.

I haven't contacted them. I'm an ISM, and my IT team was responsible for handling the hiccups that happened 45 days ago. When the server was down, they were in touch with the technical team.

I didn't find it complex.

I deployed it on my own. It is maintained on its own in the cloud.

Being an ISM, I regularly audit the logs for the G Suite to find out if we have any kind of hiccups. Around 45 days back, our server went down for almost eight hours. I could figure out through the logs why it was down and what was happening. It is not much work when it comes to the maintenance of G Suite.

I had started doing research from my side about what is G Suite and what other options we have for an enterprise solution. Coming from an IT background, it took me a day or so to understand what G Suite is. It did not take me long.

From information security, that is, confidentiality, integrity, and availability (CIA) as well as stability and reliability point of view, G Suite is the product to go for. 

I would rate G Suite Enterprise a nine out of ten.

The primary use case of this solution is our mailbox engine.

The calendar is the most valuable feature. 

The mail and many other options can be managed on Gmail. 

The calendar is something that we are using extensively.

The interface is user-friendly.

The synchronization is a bit of an issue. In Gmail and the G Suite, there is synchronization in the inbox and at times it doesn't sync the way it's supposed to.

Synchronization is an issue that I would like to see resolved.

Also, there are issues when you have an attachment. It may be a problem with my company or an issue with the policy of my company, but it is a universal issue. For example, if you are on your Google account and there are attachments on your calendar, then when you do the synchronization, the calendar attachment won't attach.

This is a problem that occurs some of the time but not always. It would be helpful to correct this issue.

I have been using G Suite Enterprise for one year.

This is a stable product.

You can scale it easily. Internally they use Google Cloud, which has several features to increase it.

We have more than 10,000 users in our organization. 

We have not had the need to contact technical support.

G Suite is not great when you compare it to Microsoft Outlook, but it works.

The initial setup was very straightforward.

It took a couple of hours to deploy.

The deployment was done in-house.

Licensing costs are on a yearly basis.

We have not evaluated other solutions. We knew this was the one we wanted.

I absolutely recommend this solution to others.

I would rate this solution an eight out of ten.

It's a wonderful solution for an organization that is changing in size dramatically. I find it super easy to add, delete, or replace users. From an administrative perspective, that's really nice. It provides all the collaboration and integration needed for teams and uses the Microsoft Suite of solutions quite nicely.

I like the capabilities for collaboration on any platform. For example, I might be on an iPad whereas the person next to me is on a laptop and the person next to them is on their phone. We can all collaborate together and update documentation in real-time. 

Working on documentation and the revalidation of formulas in their sheets application are both hugely valuable. I don't use as much some of their native version management. I tend to have my own system for that, so I don't use it for that, however, I do like the ability for multi-user real-time collaboration. That's a critical value point on G Suite.

Better integration without visual misrepresentation with the Microsoft suite is required. Right now, I'm paying for everything from my website and everything else under Google suite. I really like it. However, on occasion, when I have to interact, especially back and forth, and particularly on legal terms documents, there's always some formatting or structural issues between G Suite documents and Microsoft Word, for example. 

When you're copying files from one location to another and they say, "Oh, there are already files there. Would you like to just overwrite them? Or would you like to choose them one by one?" I would like, when I'm looking to integrate with a Microsoft user, to be able to make my selections on a selection by selection basis, and then be able to save that as a configuration for that communication between myself on G Suite and them on Microsoft Office. That would be an amazing feature.

I've been using the solution for 20 years. It's been two decades.

I've never seen a limit to the solution in terms of how high it can scale. I've never seen an upper-end issue. I'm also talking about users to the maximum of hundreds. I haven't needed the solution for tens of thousands of people. I'm assuming that there is some sort of upper limit, however, for now, both the limit from an individual user or for small and medium-size organizations, the ability to quickly adjust your limits on the storage isn't a problem. 

For example, I'm using Google storage as my primary cloud storage provider. I find it fantastic. And I get a lot of warnings as to when I'm getting close to the limit. I can just up my program, increase my storage and it's done. I don't have to do anything more.

We've never had to deal with technical support. I'm capable of doing it all myself and or one or two of the other people in our office can handle any problems as well. Since we've ever had to deal with technical support, I can't speak to their quality of service.

I've used Office 365 and related solutions from Microsoft almost as much as G Suite. I also use communications platforms, such as Zoom.

I only use Zoom when I have to. It's not one of my favorite platforms. I prefer others. I prefer the Google Suite communications platform. If I look on my phone, I've got Google Hangouts, Google duo, and I'll tend to use those over Zoom. 

Zoom is getting better. The security is getting better. However, I still use Google and WebEx and any number of different platforms depending on what is the preferred platform of my customers.

I do not know the licensing costs off the top of my head. It's been months since I've looked at it. Due to the fact that we're on a per-user basis, I consider the pricing to be very reasonable. However, it fluctuates up and down with the number of employees.

We're just customers; we don't have a business relationship with Google.

There's always going to be a decision to either go with a G Suite, Microsoft Office, or some other open-source platform like Open Office. I would suggest G Suite to someone who's considering making a move, especially if they are a new enterprise. They need to consider carefully who they're going to be interacting with in terms of clients. 

Does it make sense for them to pay the premium price and go to the Microsoft Suite because of the nature of the work they're doing? It depends on the situation. If I was doing a lot of legal work with a lot of documentation back and forth, I wouldn't even think twice. I'd only use Microsoft. 

However, if I'm doing a lot of other sorts of work where I need to have collaboration, I would hands down choose G Suite. If I'm not worried about collaboration and I just want cheap and cheerful, I would probably go to Open Office.

I'd rate the solution nine out of ten.