Google Workspace Reviews

Great for collaboration. Google spreadsheets can pull data directly from a big data database, enabling sharing across an enterprise.

Fairly frequent performance problems.

Widespread familiarity - most employees are familiar with the gmail interface and have used drive in some capacity. Drive facilitates great document collaboration and has revision and version tracking built in. Google Groups is a distribution list on steroids - allowing a converstaion history to be saved within the group and not just individual mailboxes so new teammates can have historical conversation context.

Integration with traditional e-mail clients (outlook) is not there. Huge learning curve and wasted time trying to make calendar sync seamless for end users. Google chat is nice for a quick IM, but not nearly as robust as a Lync or Skype (and thus many people use personal Skype accounts for business conversations, calls and screen shares).

IMAP works very well from all environments. Service is dependable and inexpensive

Gmail interface should be advertisement free. Web interface should also be enhanced to be more user-friendly.

The ease of using Gmail for business was the main reason we switched to the service from other web based email. Training a new employee on gmail is unquestionably easier than training someone on many traditional email services. The service is free for small businesses with under 10 people and very economical for every tier above that, that I've researched. There are also discounts for education, & non-profit organizations. Many other services, beyond just Gmail, come with various packages. Basic membership comes with the Calendar and Drive. You have access to video chat, while some other services charge $5/user per month.

Because it's all run by a single source, all of your services will be affected by google server outages. I have had more than a few outages here-or-there, which certainly affected my productivity, but these were resolved within an hour. The free service comes with 25GB of storage, which is a lot for some, but certainly designers who E-mail large files might use up the space quickly.

Overall, gmail is the best form of email out there. I've noticed that most new employees either have their own personal gmail account and need almost no training, or become converts and quickly sign up for their own Gmail account shortly after using the service at work.

- Gmail for business is extremely scalable and affordable. - The 'Groups' option works beautifully for having one email that is delivered to multiple users. - Integrates very easily into Outlook and mobile devices and having access to anytime, you have internet via their online option which is convenient.

- I sometimes am logged out randomly from my account and it's a pain to have to log in again. - I've had some issues with email messages loading too slowly, but it is typically resolved after a refresh.

We switched our company from an Intermedia Exchange server to Gmail for Business and I am extremely happy with the results. My team adopted it very quickly, as most of them have used Gmail for personal use. I would highly recommend it to all companies.