Google Workspace Reviews

We use G Suite for email, spreadsheets, producing documents, presentations, chat, and notes. 

The most valuable part of G Suite is the integration among all of the components. It's also highly reliable because it's always available. And G Suite's ability to collaborate on all the standard office tools has no rival. It's amazing because you can work seamlessly with any of your colleagues on the same document. It's perhaps the single greatest feature that that tool has.

G Suite could offer something a little more solid in terms of chat — something that is a little more like Slack and integrates with everything. But, unfortunately, the chat is very basic there. It doesn't offer that many features and feels like it doesn't belong there. 

As far as features I'd like to see, G Suite already has a lot of tools that integrate natively with it. For example, the CRM that we use integrates natively with it. But maybe it could be better integrated with mobile phones and SMS. I don't really use them that much, but the cell phone is our second-most used work tool, so more mobile integration could be great. By that, I mean integration at the call level — logging to calls and stuff like that— could be helpful in some specific cases, but that already is integrated. It has apps, Google Phone, etc., but SMS is the one part that isn't integrated.

I've been using G Suite for about four years now.

G Suite is stable. I think I can remember only one time that it failed for a brief period.

G Suite is scalable. It offers so much storage. I even use it for my family as well. I have a 2 terabyte plan and it's amazing. You put whatever you need in there, and I've never reached a limit. You can create as many documents as you want. From the user's standpoint, it's great. It'll have the greatest scalability. 

I rate G Suite Enterprise 10 out of 10. If you are considering it, I would say just go ahead and do it. It's great.

We primarily use the solution for work and also for the MDM BYOD control.

We're currently still testing the solution. It's very early in the process.

I'm also aware of Microsoft's MDM. When compared with Google, they are both pretty much the same, and not too different.

The initial setup is easy.

The scalability is good.

I have found the solution to be pretty stable.

We mostly needed G Suite for the data to implement the BYOD policy. We're still in the process. Once everything is implemented, my understanding is that it will work well for us, however, it's still very early in the process. Right now, we're still in the testing phase.

We'll need to have more control of the data lake once we have the BYOD policy in place. We need more control in terms of DLP going forward. This solution doesn't seem to really cover that functionality.

There seems to be a bit of vulnerability on some operating systems, specifically on the iPhone. There isn't as much control as if a person is using an Android. That's a bit of a concern.

There may be some usability issues within the browser.

We have not begun using it yet, however, we have the license. We have the license for testing. We've used the solution for about two months in a testing capacity.

To be fair, I only tested Google G Suite and have not compared it to another provider vendor.

That said, the enterprise edition is quite stable compared with simply using Google on the browser to read the email. I find it's not easy to read on the browser.

The scalability on offer has been fine and it seems to be able to expand quite well.

I've never been in touch with technical support. Therefore, I cannot speak to how helpful they are, or how quickly they respond to questions.

We have found the implementation process to be straightforward. It's not overly complex or difficult. 

I'm on the security team. I can't speak to the exact licensing costs. It's not a part of the product I deal with directly. 

We did look at different options.

In Thailand, you need to have control the BYOD. That's why we tried to find a solution that addresses this. Our organization already was using the Google G Suite and we decided to move to Enterprise.

I'm not the direct implementer of the product. I just looked into the features inside, however, I did not directly set up G-Suite and therefore I can't be sure if it's a cloud-based deployment.

We are just customers and end-users. We don't have a partnership with Google.

I'd rate the solution at an eight out of ten. When I compare it to the Microsoft offering, it's pretty good.

I'm the company technical director and we are customers of G Suite.

I like G Suite, it's more open than Microsoft and easy to use. 

The solution doesn't work so well if we put a lot of data on it. I would also like to see G Suite catch up with the Microsoft Excel functionality, it would be useful for us. 

The solution is stable. 

Scalability could be improved, we sometimes have issues when there is a lot of data. We have around 50 G Suite users in the company. 

The initial setup is easy and straightforward. 

I recommend this solution and rate it eight out of 10. 

We mainly use it as our email system.

When I compare with Office 365, G Suite has fewer features.

The collaboration in Office 365 is more advanced and more developed than G Suite.

We have been using the G Suite Basic Edition for between two and three years.

We have not had any limitations with G Suite. There are no issues with the stability of this product.

We have not needed help from technical support. G Suite is pretty much straightforward.

There is nothing to install. We just have to subscribe to it.

The implementation was very easy.

We have plans to migrate to Office 365. We want to keep everything on the same platform for office applications. Rather than purchase two licenses, we would like to purchase one.

I would say that Office 365 is better to use.

I would rate this solution an eight out of ten.

We primarily use G Suite for our internal tasks. In the company, all the accounts are set up in the G Suite. We use chat also, as well as video functionality and the drive on offer. We do calls through Google G Suite itself.

It's a good solution. 

It's simple to use and navigate.

I like the video capabilities. I like it more than Microsoft Teams and Zoom as well, due to the fact that it's so simple. 

The functionality is really simple and it's absolutely cloud-based and it's easy to use and it's fast.

The solution is stable.

You can scale the product.

From a security point of view, Google will alert you if anything strange is happening. They will flag it for you so you are aware.

Google Meet can have a bit more functionality. It should show the views of more people. Right now, it shows just eight at a maximum, or six. When there are more people on the call, more than eight, everyone is not showing. That's an improvement that can be made so that we can see everyone who actually enters a meeting.

I've been using the solution for one year. It hasn't been that long. 

The solution is very stable and the performance is good. There are no bugs or glitches and it doesn't crash or freeze. It's reliable. 

The product is scalable. If a company needs to expand it, it can do so.

Currently, we have about 450 people using the product.

I've never dealt with technical support. I've never had any problems and therefore I have never had to reach out. I can't speak to how helpful or responsive they are. 

I also have experience with Microsoft Teams as well as Zoom (for video conferencing tasks).

However, we have only used this product and did not use anything else previously. 

I did not handle any aspect of the installation process. I can't speak to how easy or difficult it was, how long it took, or what was involved in executing. 

I can't speak to the cost of the product or how much our company pays. I don't deal with payments or licensing. 

I'm a customer and an end-user. I use this product at my current company.

We use the enterprise version of the solution.

I'd rate the solution at an eight out of ten.

I would recommend the product to other users and organizations. 

It's great that we can support all types of docs and we don't have to install any application and need to store anything on a laptop or local machine. It helps us save physical space on devices. 

The solution is very stable. 

It's a very easy-to-use solution and is very intuitive. 

Technical support has been great.

I have found that certain applications, such as G Suite Sheets, are hard to use. They aren't very intuitive. The layout isn't great.

Sometimes, I would like to be able to use the solution offline, and I can't do so. It would be ideal if there was some sort of offline mode available.

I've been using the solution for just under a year or so. It hasn't been too long. 

The solution is stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

I'm not sure how scalable the solution is. I haven't tested its ability to scale personally.

We have about 2,000 people in our organization using the product. 

Support has been great. We even have local support, and it makes it easy to communicate. We have been satisfied with their level of service. 

Before Google, we used Microsoft and its suite of applications, including Microsoft email. 

There is no need to install anything; it is all on the cloud. 

The solution is pretty inexpensive. Our company pays for licensing that is per user. 

We are using the latest version of the solution right now. 

I'd rate the solution at a seven out of ten.

I'd recommend it to companies looking for an easy-to-use solution that is relatively cheap. 

We use the solution for collaborative jobs, email, meetings, Google Drive and for storing information.

While, overall, I am satisfied with the solution, the stability could be improved, such as the issue of Google meetings being disparate from those on Zoom platforms. 

We have been using G Suite Enterprise for two years. 

The stability should be addressed. 

Since I am using the cloud, I am not in a position to comment on the solution's scalability. 

The solution's technical support is very good.

The initial setup of G Suite Enterprise is easy.

While I cannot recall exactly how long the full deployment took us, I believe we are talking about two or three months. During this period we needed to migrate from Microsoft to Google, after which we had some work to tend to. 

There are around 4,000 people using the solution in our organization.

My advice to others is to not give up, since the starter form changed and they'll be off work.

I rate G Suite Enterprise as a nine out of ten. 

I use G Suite Enterprise for email.

I think it is a great subscription for me. I think it is important, especially when making an internal email subscription. For example, I can easily create my colleague's email address, and we can use it. I benefited from G Suite. I am using the G Suite Drive, which provides 30GB of storage, and it is helping for me. I think it's better for me.

I talked with G Suite recently because my G Suite has a temporary block. I communicated with the G Suite representative or Google representative, and he told me that I sent a lot of emails, so my email was temporarily blocked. But I know I have not sent more than 500 emails daily to reach the limit. I sent only 5,200 emails, but unfortunately, my G Suite account was temporarily blocked for 24 hours, and then he resolved it. I think they need to improve G Suite because this temporary block is not fair.

I have been using G Suite Enterprise for just one month.

G Suite Enterprise is stable.

I am definitely satisfied with its technical support.

Initially, I used Microsoft Outlook for almost six months. I used those subscriptions, but I cannot buy the Microsoft mailbox service. I tried to communicate with a Microsoft representative, and she tried many times over two hours, but she cannot install or buy my subscription. After that, she provided me with our local representative number. Unfortunately, I cannot reach those people. That's when I escaped Microsoft Outlook and moved to Google G Suite. I think G Suite features are better for me.

On a scale from one to ten, I would give G Suite Enterprise an eight.