Google Workspace Reviews

I use the spreadsheets for number crunching and analysis. I also use Google Docs to collaborate.

The collaboration features are valuable. Multiple people can review, comment, and work together in real-time. When we are working on deliverables, Google Docs is the most useful. It enables multiple people to collaborate, comment, and assign tasks.

The product prevents multiple reviews. It can be done asynchronously. Even if we're working on a school project, productivity will increase. It is better than downloading the file, editing it through Microsoft Word, and adding comments.

The feature set of Google Sheets is limited. Excel is much more powerful, considering it's a desktop application.

I have been using the solution for seven to eight years.

I rate the tool’s stability a seven or eight out of ten.

The tool’s scalability is good. It's all on the cloud. It is pretty scalable. We do not have to purchase a software license like Microsoft, which can be expensive. Workspace is definitely more applicable and scalable. I haven’t faced any issues.

The deployment was straightforward. I haven't faced any challenges.

Google Sheets is good enough to capture information and crunch basic numbers. Excel is more suitable for analysts and researchers. Microsoft is a bit more complete. The features might be slightly limited on Google Workspace. However, Google Workspace is on the cloud, while Excel is a desktop application. The products solve two different problems. Google Workspace is much quicker, lighter, and fairly easy to use.

The solution has AI features. I haven't used them, though. I prefer typing emails myself. I do not think that the AI-driven email sorting feature increases productivity. I recommend the tool for small and medium-sized businesses. It is a good product. It is useful. Overall, I rate the tool an eight out of ten.

I use G Suite for email and to plan activities, daily work, and meetings. I also use Google Docs and Google Drive to collect all the customer information. It's like Microsoft SharePoint but from Google.

My company has 13,000 employees, and everyone uses G Suite, including sales staff, engineers, and management. Users work with different G Suite tools depending on their roles. I'm using most of G Suite in my sales role.

Google Mail lets you link a task to a specific email and add a reminder. That's helpful for reviewing your schedule. It's based on Slack, so you don't have these folders like in Microsoft mail. Using Slack instead of folders is a bit more intuitive. It's easier to find again a specific email than using Microsoft Suite. If you misplace things, it's much easier to find them because of Google's search capability. 

Everything is online, so you don't have a client on your desk. Working on email is online work, so can't do work offline and go back online. Sometimes it's not so intuitive. If you answer an email, it puts your answer at the bottom of the existing email. 

If you need to open a second mail for comparison, that's not possible. When you switch from one view to the other, you can't keep one email open that you'd like to answer and a second one that you want to review. This isn't possible in Google Mail because it's an online tool, not an on-premise tool like Microsoft mail.

I have used G Suite for about half a year.

G Suite is much more reliable than Office 365. I had a couple of incidents with Office 365 where I couldn't access emails. The emails didn't come in or go out. There was one day when I got no email for half a day, and I didn't know why. I finally realized that I was offline because they were doing some maintenance on Office 365.

I'm sure you could increase the performance, but it has to do with bandwidth per user.

In the past 15 years, I've only worked with Microsoft tools. G Suite is a  completely different experience, and its capabilities are more advanced. 

There's no implementation. You just log in to your Google account.

I rate G Suite eight out of 10. 

We use Google Workspace for email and also for Google tools like Calendar. We're a customer of Google Cloud Solutions.

It helped us a lot because we use not just email but Calendar and Google Meet daily. Also, Google Spreadsheet, the live presentations, and Google Slides. Those are the tools we use today, especially Google Meet and Gmail.

For project management, we use the Jira solution. We put our projects into a team, distribute tasks, and collaborate. We use Jira for task management and to track whether tasks are completed.

Google Meet is the most valuable function for me. It has enhanced collaboration in our team.

We started using AI, especially for creating presentations. We are also trying to use some artificial intelligence to automate spreadsheets. It's still at the beginning, but we have started, so the results are good but not perfect yet.

We would like to use something within Google Workspace for project management, but we didn't find it there. We use Jira because we are familiar with it. But if Google Workspace could provide a solution, it would help us a lot because then it would be integrated with Calendar and other tools.

I have been using it since the beginning of our company. So, it has been six months.

It's very good, very stable. We never had any performance or availability problems with Workspace.

It's fine. Every time we need something, we are able to find it. We also have no problems implementing new things. We're pretty satisfied with Workspace.

We never contacted Google Workspace support.

We used personal Gmail, which is not Workspace, at the very beginning. Then we moved to Workspace for business privileges.

I used a different solution. We basically use Hubspot, Jira, and Google Workspace - only these three tools.

It was quite easy and straightforward.

The setup took a couple of hours. It's not complicated.

It's what we use, so it helps us. It's expensive, but we don't have another tool to create this integrated environment where we can have team meetings, calendars synced, and so on. So, we pay for this integration within the Google environment. It's expensive for us, as we don't have enough customers yet, but we're going to get them.

Pricing is something concerning. We find the solution very expensive. It's a concern because every time we add a new user, we have to add a license at a per-user price. We consider it expensive. Today, it's our most expensive bill.

We didn't evaluate other options. We just moved to Workspace and didn't check the market.

I would recommend it. Just take care of the costs, but in general, I would recommend it. 

Overall, I would rate the solution an eight out of ten. The only problem I see today is that it's a bit expensive for us. We are in Latin America and have to convert US dollars to our local currency, and the exchange becomes expensive.

We have not faced any problems in integrating the applications that were earlier on Microsoft Office. We have also not faced problems with accessing our data.

All the Microsoft Office features are available in Google Workspace. We have not faced any problems. The synchronization is much better than Microsoft Office. The integration with Microsoft and non-Microsoft products is seamless. We use multi-factor authentication or encryption for data security and user privacy. The admin controls in Google Workspace are effective.

Microsoft has Copilot. Integrating Copilot with Google Workspace is slightly difficult. I would like to see more integration with different platforms. There are some aesthetics on the AI components that we are working around.

I have been using the solution for many years.

The tool is more stable than other products.

The tool is scalable. There are 57 hospitals, and every hospital has more than 1000 users. We have plans to increase the usage. Some prefer using Office 365. We have given them the freedom to choose what they use.

The initial setup is straightforward. The process is seamless. I do not have to do any extra setup. We do not need documentation. The product is cloud-based. The deployment is automated.

The solution was deployed in-house.

The real-time collaboration and integration of data and other applications is seamless.

The cost is distributed among the hospitals. We pay annually. We receive corporate discounts. The pricing is reasonable.

We prefer Google Workspace over Office 365. The setup process of Office 365 is a bit complex. A lot of features in Office 365 are not documented.

The solution can be used on any device. The data security and user privacy are okay. Overall, I rate the tool a nine out of ten.

I use this solution for emailing, checking calendars, and storing data in Google Drive. 

I find Google Mail within Workspace to be very convenient. This is one of the reasons why I started using Google services. Tools like Google Sheets and Google Docs are much better than Microsoft Office. Google Workspace is much more intuitive and convenient than Microsoft Office.

In Google Photos, if you want to share some pictures and generate a view link to send it to somebody else, you have to go through five steps, which is absolutely silly, in my opinion. There are too many steps; this should be an easy task if you want to share five pictures with your friends. 

I have been using this solution for ten years. 

The solution is very stable. I faced no problems personally. 

This is a scalable solution. 

Getting technical support is difficult for this product. You can write an email to the support team, but personal contact is difficult; you can't call someone directly. 

I have used Microsoft Office, but it's not as intuitive as this solution. 

It's an online service, and installation is not needed. No maintenance is required for this solution. 

I am paying for storage, but the price is average, it's not so expensive. 

I would advise others to use Google Workspace because it's very intuitive. The entry threshold of the solution is not high. Some systems are very difficult to use and understand at the beginning, but it's quite the opposite in Google Workspace. I would rate the solution an eight out of ten. 

I use Google Workspace for work and personal purposes. For example, I use Gmail to connect with friends and family members. I send emails and links to articles and videos I like to watch.

I do HR consulting on the side, so from a work standpoint, I use Google Workspace to help organize invoices and submit proposals to potential clients. I mainly communicate through Gmail to get my side business going.

Google Workspace improved my side business because it made me more efficient and helped me save time-wise.

For example, when I send out an email to a client on Gmail, I say, "Hey, does this time make sense for you for an initial consultation or the actual consultation itself?" I send that email out, and Google Calendar already puts it in, so if I say, "Hey, I'm excited to meet you at 3:00 PM," it already suggests that event. As soon as I go in and confirm that event, it pops up on my Google calendar, making the process more streamlined for my side business.

For video chatting and video conferencing with my clients, I use Google Meet.

First, not many competitors can do precisely what Google Workspace does in terms of email management and calendar management through its Gmail and Google Calendar apps.

For example, its closest competitor in the email management niche is Microsoft Outlook, particularly the personal email that has @outlook.com as part of the address, which isn't as fluid as Gmail. I find Gmail very seamless.

I know you can't compare Google and Apple, but Gmail is the iPhone of smartphones in terms of seamlessness. I prefer Gmail as an email system over other email solutions.

Google Workspace does a pretty good job, so it doesn't have that much room for improvement, but what would make it even better is if its apps, for example, Gmail, could integrate with more apps, such as Evernote and specific cloud-based platforms.

I know many third parties don't like working with each other, but if there's a way to integrate the solution with more apps, and it could be in one seamless system, that would be even better.

In the next release of Google Workspace, I'd like it to have a predictive text or template feature, for example, in Gmail. When you're ready to craft an email, it would be great if the app automatically generates specific words, phrases, or sentences based on data pulled from prior Gmail conversations or chats. Google is doing this to an extent, but it still needs more improvement.

I've been using Google Workspace since its inception in 2010, so that's twelve years.

I'd rate the stability of Google Workspace as nine out of ten. The Gmail app was down once, many years ago, though I wonder if that was a regional or nationwide outage. I couldn't send a few emails, but that happened only once.

The scalability of Google Workspace is a nine out of ten for me.

I've never needed Google Workspace technical support, so I have yet to experience contacting support.

Setting up Google Workspace was the easiest, so its initial setup is a ten out of ten. It took less than a day to deploy the solution, specifically just two hours. The migration and integration processes took the most time, but that depends on how much data you have, though it was pretty seamless.

I did the deployment for Google Workspace, and I could call if I ever needed any help.

You pay for Google Workspace based on your usage and the apps you use, but in my case, it's free, but if I used it a lot more, I'd probably need to pay. 15GB is enough for me, but I see myself upgrading and paying the additional charges for more storage regularly. Every two years, I delete emails I no longer need, and I manage my email inbox. If I need more storage, then I'd have to pay extra.

I evaluated Microsoft Outlook and Yahoo, which merged with AOL, as potential options, but Yahoo wasn't feasible for me. It was either Microsoft Outlook or Gmail from Google Workspace.

I'm using the latest desktop version of Google Workspace, including the latest iOS version on my iPhone. I'm using the latest Gmail and Google Calendar versions.

As Google Workspace is on the cloud, it doesn't require any maintenance. If I have any problems, I can call and get support.

At one point, my company had quite a few users of Google Workspace, though that number was under ten. Right now, I'm the only one using the solution, but I use it multiple times daily. I plan to increase my product usage, but that would depend on the business.

My advice to anyone planning to use Google Workspace is to use it because it's a great platform. It's a great system.

I'd give Google Workspace a solid nine, but if there's a bit of improvement in it, then it's a ten.

I'm a Google Workspace customer, not a partner.

I am working as a consultant in Google Workspace, providing solutions to Google Workspace customers. We offer deployment, management, and support for the product.

Google Workspace enhances collaboration by integrating Gmail, Chat, and Meet, making it easy to share documents and collaborate on projects.

The valuable feature of Google Workspace is its integrated environment where everything is pre-integrated, like chat and document sharing in Gmail. Gemini, the AI feature in Google Workspace, helps in creating documents, composing emails, and enhancing productivity.

The downloading options need improvement, particularly in converting and viewing data formats like PST and inbox formats easily. It should be improved for Gmail and mails to make data export and import seamless.

I have been using Google Workspace for nine years.

The stability of Google Workspace is rated at nine out of ten since there is no such major downtime with the service.

I rate the scalability of Google Workspace an eight out of ten. It is overall scalable.

Earlier, Google technical support was very good. Now, sometimes, it seems slow in certain cases. Currently, I would rate it a seven out of ten.

Neutral

I have not used other products much, but I find Microsoft's suite to be quite confusing compared to Google Workspace.

The initial setup for Google Workspace is straightforward and easy to manage, from provisioning a new domain to setting up DNS records.

When moving from another platform, the implementation requires a proper project plan, timeline, and management of resources.

Pricing is a major concern for customers. Google offers competitive pricing, but there is scope for more affordable options. Costs can be high unless planned for long-term use.

I recommend Google Workspace for its user-friendly interface, ease of collaboration, and the availability of data access from anywhere at any time.

I'd rate the solution seven out of ten.

We use Google Workspace for emails and documents.

The corporate email feature on Google's Gmail is fantastic. The other features that I like are Excel, Google Work, and Google Drive.

Google Workspace doesn't have some of the Excel and PowerPoint presentation functions you get with Microsoft Office. And also, Google Drive is missing shared drive functionalities like specific permissions, view, read, write, departments, and hierarchies.

Google Workspace should include enterprise-class features that Microsoft 365 or any file-sharing system provides, including managing the hierarchy of roles and permissions and directly attaching groups. Google Workspace should partner with Microsoft 365 to provide the flexibility and functions currently lacking in Google Docs, Google Sheets, and Google Slides.

I have been using Google Workspace for more than two years.

The functionality of Google Workspace is very robust.

We have not received any complaints from more than 200-300 employees who use Google Workspace regularly.

Before Google Workspace, I used to work with SharePoint and some internal tools in my previous organization.

The initial setup for Google Workspace is very minimal and takes less than half a day’s time. If you have a bit of technical experience, you should be able to set it up.

We procured Google Workspace by ourselves but later moved into a vendor because they provided invoice discounting and a credit period. Although the provider gives us the invoices, we do manage our accounts. We don't necessarily use their expertise to manage our accounts. The vendors were helpful in the beginning for the initial level of training and setting up. The vendor’s name is ‘Shivaami cloud services private limited.’

Sometimes, ROI cannot be directly measured in terms of money. However, we have had an ROI with Google Workspace regarding documentation, emails, calendars, and Google Meet.

The pricing of Google Workspace, so far, has been reasonable. The approximate licensing cost is around $5000 to $6000 per month. There are no additional costs for support and maintenance.

Before Google Workspace, we didn't evaluate any other options. Since we are a startup, we adapted to Gmail, one of the strong service providers in the mail ecosystem. Then we bought Google Workspace and started using Gmail, Google Drive, Google Meet, Google Docs, Google Sheets, and Google Slides.

Since Google Workspace is a SaaS product, it does not need maintenance. We have three to four admins who keep adding people to the Google Workspace so that they can use different products within the Workspace.

We will continue to be there on Google Workspace because our primary email server is Gmail. Some documentation and Excel sheet capabilities, Google Calendar, and Google Meet will continue to be there in Google Workspace, and we don't want to move away from that. I'm only looking for file storage, where I can manage permissions and edit those files on MS Office 365.

If you are booting up or setting up something new, go ahead and use Google Workspace because it is very easy to set up. You just have to go and register yourself. Google Workspace will not fit enterprises with over 5,000 people, various departments, other subordinate functions, and vendors working with them. Google has to work on the flexibility of Google Workspace's product site.

Overall, I rate Google Workspace a nine out of ten.