Google Workspace Reviews

I use the spreadsheets for number crunching and analysis. I also use Google Docs to collaborate.

The collaboration features are valuable. Multiple people can review, comment, and work together in real-time. When we are working on deliverables, Google Docs is the most useful. It enables multiple people to collaborate, comment, and assign tasks.

The product prevents multiple reviews. It can be done asynchronously. Even if we're working on a school project, productivity will increase. It is better than downloading the file, editing it through Microsoft Word, and adding comments.

The feature set of Google Sheets is limited. Excel is much more powerful, considering it's a desktop application.

I have been using the solution for seven to eight years.

I rate the tool’s stability a seven or eight out of ten.

The tool’s scalability is good. It's all on the cloud. It is pretty scalable. We do not have to purchase a software license like Microsoft, which can be expensive. Workspace is definitely more applicable and scalable. I haven’t faced any issues.

The deployment was straightforward. I haven't faced any challenges.

Google Sheets is good enough to capture information and crunch basic numbers. Excel is more suitable for analysts and researchers. Microsoft is a bit more complete. The features might be slightly limited on Google Workspace. However, Google Workspace is on the cloud, while Excel is a desktop application. The products solve two different problems. Google Workspace is much quicker, lighter, and fairly easy to use.

The solution has AI features. I haven't used them, though. I prefer typing emails myself. I do not think that the AI-driven email sorting feature increases productivity. I recommend the tool for small and medium-sized businesses. It is a good product. It is useful. Overall, I rate the tool an eight out of ten.

We use Google Workspace for email and also for Google tools like Calendar. We're a customer of Google Cloud Solutions.

It helped us a lot because we use not just email but Calendar and Google Meet daily. Also, Google Spreadsheet, the live presentations, and Google Slides. Those are the tools we use today, especially Google Meet and Gmail.

For project management, we use the Jira solution. We put our projects into a team, distribute tasks, and collaborate. We use Jira for task management and to track whether tasks are completed.

Google Meet is the most valuable function for me. It has enhanced collaboration in our team.

We started using AI, especially for creating presentations. We are also trying to use some artificial intelligence to automate spreadsheets. It's still at the beginning, but we have started, so the results are good but not perfect yet.

We would like to use something within Google Workspace for project management, but we didn't find it there. We use Jira because we are familiar with it. But if Google Workspace could provide a solution, it would help us a lot because then it would be integrated with Calendar and other tools.

I have been using it since the beginning of our company. So, it has been six months.

It's very good, very stable. We never had any performance or availability problems with Workspace.

It's fine. Every time we need something, we are able to find it. We also have no problems implementing new things. We're pretty satisfied with Workspace.

We never contacted Google Workspace support.

We used personal Gmail, which is not Workspace, at the very beginning. Then we moved to Workspace for business privileges.

I used a different solution. We basically use Hubspot, Jira, and Google Workspace - only these three tools.

It was quite easy and straightforward.

The setup took a couple of hours. It's not complicated.

It's what we use, so it helps us. It's expensive, but we don't have another tool to create this integrated environment where we can have team meetings, calendars synced, and so on. So, we pay for this integration within the Google environment. It's expensive for us, as we don't have enough customers yet, but we're going to get them.

Pricing is something concerning. We find the solution very expensive. It's a concern because every time we add a new user, we have to add a license at a per-user price. We consider it expensive. Today, it's our most expensive bill.

We didn't evaluate other options. We just moved to Workspace and didn't check the market.

I would recommend it. Just take care of the costs, but in general, I would recommend it. 

Overall, I would rate the solution an eight out of ten. The only problem I see today is that it's a bit expensive for us. We are in Latin America and have to convert US dollars to our local currency, and the exchange becomes expensive.

We have not faced any problems in integrating the applications that were earlier on Microsoft Office. We have also not faced problems with accessing our data.

All the Microsoft Office features are available in Google Workspace. We have not faced any problems. The synchronization is much better than Microsoft Office. The integration with Microsoft and non-Microsoft products is seamless. We use multi-factor authentication or encryption for data security and user privacy. The admin controls in Google Workspace are effective.

Microsoft has Copilot. Integrating Copilot with Google Workspace is slightly difficult. I would like to see more integration with different platforms. There are some aesthetics on the AI components that we are working around.

I have been using the solution for many years.

The tool is more stable than other products.

The tool is scalable. There are 57 hospitals, and every hospital has more than 1000 users. We have plans to increase the usage. Some prefer using Office 365. We have given them the freedom to choose what they use.

The initial setup is straightforward. The process is seamless. I do not have to do any extra setup. We do not need documentation. The product is cloud-based. The deployment is automated.

The solution was deployed in-house.

The real-time collaboration and integration of data and other applications is seamless.

The cost is distributed among the hospitals. We pay annually. We receive corporate discounts. The pricing is reasonable.

We prefer Google Workspace over Office 365. The setup process of Office 365 is a bit complex. A lot of features in Office 365 are not documented.

The solution can be used on any device. The data security and user privacy are okay. Overall, I rate the tool a nine out of ten.

I am working as a consultant in Google Workspace, providing solutions to Google Workspace customers. We offer deployment, management, and support for the product.

Google Workspace enhances collaboration by integrating Gmail, Chat, and Meet, making it easy to share documents and collaborate on projects.

The valuable feature of Google Workspace is its integrated environment where everything is pre-integrated, like chat and document sharing in Gmail. Gemini, the AI feature in Google Workspace, helps in creating documents, composing emails, and enhancing productivity.

The downloading options need improvement, particularly in converting and viewing data formats like PST and inbox formats easily. It should be improved for Gmail and mails to make data export and import seamless.

I have been using Google Workspace for nine years.

The stability of Google Workspace is rated at nine out of ten since there is no such major downtime with the service.

I rate the scalability of Google Workspace an eight out of ten. It is overall scalable.

Earlier, Google technical support was very good. Now, sometimes, it seems slow in certain cases. Currently, I would rate it a seven out of ten.

Neutral

I have not used other products much, but I find Microsoft's suite to be quite confusing compared to Google Workspace.

The initial setup for Google Workspace is straightforward and easy to manage, from provisioning a new domain to setting up DNS records.

When moving from another platform, the implementation requires a proper project plan, timeline, and management of resources.

Pricing is a major concern for customers. Google offers competitive pricing, but there is scope for more affordable options. Costs can be high unless planned for long-term use.

I recommend Google Workspace for its user-friendly interface, ease of collaboration, and the availability of data access from anywhere at any time.

I'd rate the solution seven out of ten.

We use Google Workspace for emails and documents.

The corporate email feature on Google's Gmail is fantastic. The other features that I like are Excel, Google Work, and Google Drive.

Google Workspace doesn't have some of the Excel and PowerPoint presentation functions you get with Microsoft Office. And also, Google Drive is missing shared drive functionalities like specific permissions, view, read, write, departments, and hierarchies.

Google Workspace should include enterprise-class features that Microsoft 365 or any file-sharing system provides, including managing the hierarchy of roles and permissions and directly attaching groups. Google Workspace should partner with Microsoft 365 to provide the flexibility and functions currently lacking in Google Docs, Google Sheets, and Google Slides.

I have been using Google Workspace for more than two years.

The functionality of Google Workspace is very robust.

We have not received any complaints from more than 200-300 employees who use Google Workspace regularly.

Before Google Workspace, I used to work with SharePoint and some internal tools in my previous organization.

The initial setup for Google Workspace is very minimal and takes less than half a day’s time. If you have a bit of technical experience, you should be able to set it up.

We procured Google Workspace by ourselves but later moved into a vendor because they provided invoice discounting and a credit period. Although the provider gives us the invoices, we do manage our accounts. We don't necessarily use their expertise to manage our accounts. The vendors were helpful in the beginning for the initial level of training and setting up. The vendor’s name is ‘Shivaami cloud services private limited.’

Sometimes, ROI cannot be directly measured in terms of money. However, we have had an ROI with Google Workspace regarding documentation, emails, calendars, and Google Meet.

The pricing of Google Workspace, so far, has been reasonable. The approximate licensing cost is around $5000 to $6000 per month. There are no additional costs for support and maintenance.

Before Google Workspace, we didn't evaluate any other options. Since we are a startup, we adapted to Gmail, one of the strong service providers in the mail ecosystem. Then we bought Google Workspace and started using Gmail, Google Drive, Google Meet, Google Docs, Google Sheets, and Google Slides.

Since Google Workspace is a SaaS product, it does not need maintenance. We have three to four admins who keep adding people to the Google Workspace so that they can use different products within the Workspace.

We will continue to be there on Google Workspace because our primary email server is Gmail. Some documentation and Excel sheet capabilities, Google Calendar, and Google Meet will continue to be there in Google Workspace, and we don't want to move away from that. I'm only looking for file storage, where I can manage permissions and edit those files on MS Office 365.

If you are booting up or setting up something new, go ahead and use Google Workspace because it is very easy to set up. You just have to go and register yourself. Google Workspace will not fit enterprises with over 5,000 people, various departments, other subordinate functions, and vendors working with them. Google has to work on the flexibility of Google Workspace's product site.

Overall, I rate Google Workspace a nine out of ten.

We use the solution for email, chats, meetings, Google Docs, Google Sheets, and Google Meets.

Google Workspace has consolidated in one place our ability to send and receive emails, conduct meetings, and document our work.

The most valuable feature of the solution is email.

The meeting platform of Google Workspace has room for improvement. The meeting platform should be similar to Microsoft Teams, a little bit more collaborative, and easy to set up groups, so our people can chat back and forth.

I have been using the solution for five years.

I give the stability of the solution a ten out of ten.

I give the scalability of the solution a ten out of ten.

We previously used Microsoft Office and Outlook. We got weary of Microsoft Office, so we switched to Google Workspace which is a product that is a little easier to use, and we have more in-house control.

The initial setup of Google Workspace is straightforward.

The implementation was completed in-house.

We have seen a return on investment with the solution.

I give the pricing an eight out of ten, with ten being the most affordable.

I give the solution a nine out of ten.

We have nearly 330 people using the solution in our organization.

I absolutely recommend Google Workspace to others.

The tool helps me keep a backup of old emails. Like everyone else, I love the Google search engine for searching emails on webmail. The Google Workspace connector for Outlook works well, so I have no issues with that.

Learning the tool is straightforward because we're only using email. We need to verify that we have enough licenses. If we don't, we buy an additional license. Then, we create a user request for the new user.

I find the price high for the full suite features. Compared to Exchange Online, the price might not be too high, but you cannot choose only one functionality. When you buy Google Workspace, you have to get everything, including file storage and communication tools, which I don't use.

A more granular offering would be better, allowing me to purchase just the mail server with full online backup at a more competitive price compared to other solutions.

I have been using the product for 14 years. 

We have grown from 10 to 19 users and haven't seen any issues. 

At the very beginning, during the setup, we did contact Google support.

I don't use the fax system from Google Workspace; I use Dropbox. For local apps, I stick with Microsoft products. I haven't found anything better. I also use Exchange Online for some of my work, which works fine.

I like that Google Workspace eliminates the need for on-premise servers with tape backups to keep emails forever. That's why I use and continue to support it, even if we're transitioning to other tools. For instance, we might move from Dropbox to SharePoint and OneDrive. However, OneDrive hasn't convinced me yet, so I continue using Dropbox. The same reason I use Dropbox is why I use Google Workspace: it's the closest thing to the old-fashioned server and tape backup solution.

The biggest return on investment we've seen from the tool is the ability to save money by finding any email anytime, which is particularly useful in legal cases. However, from an operational perspective, it's more expensive than Exchange Online for our use case.

We have purchased an annual subscription. 

If users forget their passwords, they need to reset or change them, which involves contacting IT support. However, this doesn't happen very often.

I rate the overall product a nine out of ten. I don't have specific advice for IT professionals because the documentation is straightforward. I would advise considering the safety aspects before using any cloud solution, whether Google Workspace or something else. My feedback mainly applies to email usage, as I haven't used the file-sharing and communication tools enough.

I use Google Workspace for Gmail and as my workstation.

The most valuable feature of Google Workspace is the sheets and documents.

There are times the plugins or extensions in the solution do not work properly and I need to disable and enable the solution. 

The solution is lacking documentation and it would be helpful if there was an organized guide.

I have been using Google Workspace for approximately five years.

I rate the stability of Google Workspace a ten out of ten.

The scalability of Google Workspace is good. I have not doubted the functionality of the solution. There are a lot of scalability features. There should be more resources to learn how to scale the solution.

We have three people using the solution in my company.

The support is good.

I rate the support of Google Workspace a ten out of ten.

Positive

I have used other Google solutions and they all work seamlessly with one another. It is a large benefit.

The price of Google Workspace is reasonable. I pay less than 100 a month.

I rate Google Workspace an eight out of ten.

If the solution had better documentation I would give it a ten out of ten.