Google Workspace Reviews

I use the product for Gmail and Google Drive. 

The solution offers a workflow where we can collaborate and share documents. Its most valuable features are Gmail and Google Drive. Google Drive is great for file collaboration. It improves productivity. The product is on the cloud; we don't have to connect to the office through a VPN. 

We use Google Chat to communicate with team members daily. 

I believe Google Drive has potential for improvement. Enhancements could be made in terms of synchronization and the functionality of the Google Sheets app, particularly in areas like formulas and pivot tables, to make it more comparable to Microsoft Excel. Google Chat needs to make improvements so that we can send Excel and PDFs from the mobile app itself. I would like to see Google Bard integrated with the product. 

I have been using the product for ten years. 

I rate Google Workspace's stability a ten out of ten. We are very dependent on it. If it goes down, then our whole workflow will be affected. 

I rate the tool's scalability a ten out of ten. My company has 50 users who use it daily. 

I haven't contacted technical support yet. 

We switched to Google Workspace since it was cheaper than Microsoft 365 and had all the tools we wanted. 

Google Workspace is easy to deploy. I rate it a ten out of ten. It was completed in less than a week. We assign an administrator account and then proceed to create user accounts. One person can handle the tool's deployment and maintenance. 

The product helps to save money. Employees can start using the solution immediately without any training. We can see 100 percent ROI with its use. 

I rate Google Workspace's pricing five to six out of ten. We do not pay any extra costs. 

We evaluated Microsoft 365 before buying Google Workspace. 

Google Workspace's MFA meets our security requirements. It has a mobile app that works on most of its tools. Especially for new startups, I find it straightforward. You typically only need a domain name to create accounts using that domain, which is a prerequisite. I rate it a ten out of ten. 

I use G Suite for email and to plan activities, daily work, and meetings. I also use Google Docs and Google Drive to collect all the customer information. It's like Microsoft SharePoint but from Google.

My company has 13,000 employees, and everyone uses G Suite, including sales staff, engineers, and management. Users work with different G Suite tools depending on their roles. I'm using most of G Suite in my sales role.

Google Mail lets you link a task to a specific email and add a reminder. That's helpful for reviewing your schedule. It's based on Slack, so you don't have these folders like in Microsoft mail. Using Slack instead of folders is a bit more intuitive. It's easier to find again a specific email than using Microsoft Suite. If you misplace things, it's much easier to find them because of Google's search capability. 

Everything is online, so you don't have a client on your desk. Working on email is online work, so can't do work offline and go back online. Sometimes it's not so intuitive. If you answer an email, it puts your answer at the bottom of the existing email. 

If you need to open a second mail for comparison, that's not possible. When you switch from one view to the other, you can't keep one email open that you'd like to answer and a second one that you want to review. This isn't possible in Google Mail because it's an online tool, not an on-premise tool like Microsoft mail.

I have used G Suite for about half a year.

G Suite is much more reliable than Office 365. I had a couple of incidents with Office 365 where I couldn't access emails. The emails didn't come in or go out. There was one day when I got no email for half a day, and I didn't know why. I finally realized that I was offline because they were doing some maintenance on Office 365.

I'm sure you could increase the performance, but it has to do with bandwidth per user.

In the past 15 years, I've only worked with Microsoft tools. G Suite is a  completely different experience, and its capabilities are more advanced. 

There's no implementation. You just log in to your Google account.

I rate G Suite eight out of 10. 

We are using Google Workspace for email communication, calendar, Google Drive, spreadsheets, and documents. The main usage includes cloud computing, online spreadsheets, and word documents for meetings and daily work.

It hasn't contributed a lot to improvements as I have reservations about using Google documents. However, it allows integrated email and calendar functionality.

I appreciate the ability to have Google applications as standalone apps instead of just using a browser. This allows me to manage my space effectively without losing focus by splitting windows. The real-time editing feature is valuable as well.

I prefer Microsoft Word over Google documents as it has more functionalities. For Google spreadsheets, certain functions available in Excel are missing, making it less efficient. Google could integrate Gemini AI with Google Workspace to enhance user experience.

I have used Google Workspace for about one year and a half.

The system is stable unless the internet connection is slow.

I can't comment on scalability as I am not in a management position. However, from a user perspective, it has been seamless.

I have never had direct interaction with Google technical support as we have an internal IT team that handles any issues.

The setup is simple. You log in to your email account and access features through the menu.

We have an internal IT team managing technical issues.

I'm not satisfied with the cost because I feel these services should be free as they use our data.

I was investigating UiPath document understanding, OpenText, and TunkStand Total Agility.

Improvements are needed in the area of document functionalities where Microsoft Word is still superior to Google documents.

I'd rate the solution seven out of ten.

We use Google Workspace primarily for email communication, Google Chat features, and various email groups. Employees utilize Gmail as the main product, and we manage emails and communication tools within Google Workspace.

Google Workspace has positively impacted our operational costs and productivity. It has made communication more efficient and reduced my workload significantly by being easy to configure and deploy. The tools provided, especially Google Vault, have been very valuable and efficient for data management and security.

The most beneficial feature is Gmail, which we use extensively. We also appreciate Google Vault for its efficiency and value. The search facility within Gmail is outstanding. The ability to manage employees' emails and email groups easily and the comprehensive help section for administrators are also very valuable.

It would be a lot nicer if the default Gmail came with features that we currently need add-ons for, such as tables, automatic BCC, resizing of the panel on the left-hand side, email highlighting, and configuring the display of time and date against each email. Although these add-ons work fine without issues, it would simplify the process if they were included by default.

I have been working with Google Workspace for about five years.

I would rate the stability a ten because we have not encountered any issues around the stability of the system in the entire time we have been using it.

I would also rate scalability a ten. We can easily add or remove users and adjust costs accordingly. Managing and controlling employees’ data is very fluid, and features such as Google Takeout allow for easy data export and backup when an employee leaves.

I have only had a few occasions to contact Google technical support, and I always received very quick responses. I would rate their support a ten as well.

Positive

Before using Google Workspace, I managed an in-house email exchange server called MDemon a long time ago, around fifteen years ago.

The initial setup was very straightforward, and I had everything ready within a day. It was an easy deployment process.

I handle the technical side regarding Google Workspace myself.

I would rate pricing a seven. While Google Workspace is cost-effective, Microsoft Exchange (part of Microsoft 365) might seem to offer better value due to the inclusion of widely-used Office applications like Excel and Word. However, the advantages of Google Workspace keep me satisfied with our choice.

I currently manage Microsoft Exchange for another company and have experience with Office 365, but I prefer the advantages of Google Workspace.

I would recommend Google Workspace to other organizations due to its ease of setup, excellent help section for administrators, and outstanding searching facility within Gmail. The platform is very user-friendly and significantly reduces the workload of managing emails and data.

We use Google Workspace for email and also for Google tools like Calendar. We're a customer of Google Cloud Solutions.

It helped us a lot because we use not just email but Calendar and Google Meet daily. Also, Google Spreadsheet, the live presentations, and Google Slides. Those are the tools we use today, especially Google Meet and Gmail.

For project management, we use the Jira solution. We put our projects into a team, distribute tasks, and collaborate. We use Jira for task management and to track whether tasks are completed.

Google Meet is the most valuable function for me. It has enhanced collaboration in our team.

We started using AI, especially for creating presentations. We are also trying to use some artificial intelligence to automate spreadsheets. It's still at the beginning, but we have started, so the results are good but not perfect yet.

We would like to use something within Google Workspace for project management, but we didn't find it there. We use Jira because we are familiar with it. But if Google Workspace could provide a solution, it would help us a lot because then it would be integrated with Calendar and other tools.

I have been using it since the beginning of our company. So, it has been six months.

It's very good, very stable. We never had any performance or availability problems with Workspace.

It's fine. Every time we need something, we are able to find it. We also have no problems implementing new things. We're pretty satisfied with Workspace.

We never contacted Google Workspace support.

We used personal Gmail, which is not Workspace, at the very beginning. Then we moved to Workspace for business privileges.

I used a different solution. We basically use Hubspot, Jira, and Google Workspace - only these three tools.

It was quite easy and straightforward.

The setup took a couple of hours. It's not complicated.

It's what we use, so it helps us. It's expensive, but we don't have another tool to create this integrated environment where we can have team meetings, calendars synced, and so on. So, we pay for this integration within the Google environment. It's expensive for us, as we don't have enough customers yet, but we're going to get them.

Pricing is something concerning. We find the solution very expensive. It's a concern because every time we add a new user, we have to add a license at a per-user price. We consider it expensive. Today, it's our most expensive bill.

We didn't evaluate other options. We just moved to Workspace and didn't check the market.

I would recommend it. Just take care of the costs, but in general, I would recommend it. 

Overall, I would rate the solution an eight out of ten. The only problem I see today is that it's a bit expensive for us. We are in Latin America and have to convert US dollars to our local currency, and the exchange becomes expensive.

We have not faced any problems in integrating the applications that were earlier on Microsoft Office. We have also not faced problems with accessing our data.

All the Microsoft Office features are available in Google Workspace. We have not faced any problems. The synchronization is much better than Microsoft Office. The integration with Microsoft and non-Microsoft products is seamless. We use multi-factor authentication or encryption for data security and user privacy. The admin controls in Google Workspace are effective.

Microsoft has Copilot. Integrating Copilot with Google Workspace is slightly difficult. I would like to see more integration with different platforms. There are some aesthetics on the AI components that we are working around.

I have been using the solution for many years.

The tool is more stable than other products.

The tool is scalable. There are 57 hospitals, and every hospital has more than 1000 users. We have plans to increase the usage. Some prefer using Office 365. We have given them the freedom to choose what they use.

The initial setup is straightforward. The process is seamless. I do not have to do any extra setup. We do not need documentation. The product is cloud-based. The deployment is automated.

The solution was deployed in-house.

The real-time collaboration and integration of data and other applications is seamless.

The cost is distributed among the hospitals. We pay annually. We receive corporate discounts. The pricing is reasonable.

We prefer Google Workspace over Office 365. The setup process of Office 365 is a bit complex. A lot of features in Office 365 are not documented.

The solution can be used on any device. The data security and user privacy are okay. Overall, I rate the tool a nine out of ten.

I use this solution for emailing, checking calendars, and storing data in Google Drive. 

I find Google Mail within Workspace to be very convenient. This is one of the reasons why I started using Google services. Tools like Google Sheets and Google Docs are much better than Microsoft Office. Google Workspace is much more intuitive and convenient than Microsoft Office.

In Google Photos, if you want to share some pictures and generate a view link to send it to somebody else, you have to go through five steps, which is absolutely silly, in my opinion. There are too many steps; this should be an easy task if you want to share five pictures with your friends. 

I have been using this solution for ten years. 

The solution is very stable. I faced no problems personally. 

This is a scalable solution. 

Getting technical support is difficult for this product. You can write an email to the support team, but personal contact is difficult; you can't call someone directly. 

I have used Microsoft Office, but it's not as intuitive as this solution. 

It's an online service, and installation is not needed. No maintenance is required for this solution. 

I am paying for storage, but the price is average, it's not so expensive. 

I would advise others to use Google Workspace because it's very intuitive. The entry threshold of the solution is not high. Some systems are very difficult to use and understand at the beginning, but it's quite the opposite in Google Workspace. I would rate the solution an eight out of ten. 

I use Google Workspace for work and personal purposes. For example, I use Gmail to connect with friends and family members. I send emails and links to articles and videos I like to watch.

I do HR consulting on the side, so from a work standpoint, I use Google Workspace to help organize invoices and submit proposals to potential clients. I mainly communicate through Gmail to get my side business going.

Google Workspace improved my side business because it made me more efficient and helped me save time-wise.

For example, when I send out an email to a client on Gmail, I say, "Hey, does this time make sense for you for an initial consultation or the actual consultation itself?" I send that email out, and Google Calendar already puts it in, so if I say, "Hey, I'm excited to meet you at 3:00 PM," it already suggests that event. As soon as I go in and confirm that event, it pops up on my Google calendar, making the process more streamlined for my side business.

For video chatting and video conferencing with my clients, I use Google Meet.

First, not many competitors can do precisely what Google Workspace does in terms of email management and calendar management through its Gmail and Google Calendar apps.

For example, its closest competitor in the email management niche is Microsoft Outlook, particularly the personal email that has @outlook.com as part of the address, which isn't as fluid as Gmail. I find Gmail very seamless.

I know you can't compare Google and Apple, but Gmail is the iPhone of smartphones in terms of seamlessness. I prefer Gmail as an email system over other email solutions.

Google Workspace does a pretty good job, so it doesn't have that much room for improvement, but what would make it even better is if its apps, for example, Gmail, could integrate with more apps, such as Evernote and specific cloud-based platforms.

I know many third parties don't like working with each other, but if there's a way to integrate the solution with more apps, and it could be in one seamless system, that would be even better.

In the next release of Google Workspace, I'd like it to have a predictive text or template feature, for example, in Gmail. When you're ready to craft an email, it would be great if the app automatically generates specific words, phrases, or sentences based on data pulled from prior Gmail conversations or chats. Google is doing this to an extent, but it still needs more improvement.

I've been using Google Workspace since its inception in 2010, so that's twelve years.

I'd rate the stability of Google Workspace as nine out of ten. The Gmail app was down once, many years ago, though I wonder if that was a regional or nationwide outage. I couldn't send a few emails, but that happened only once.

The scalability of Google Workspace is a nine out of ten for me.

I've never needed Google Workspace technical support, so I have yet to experience contacting support.

Setting up Google Workspace was the easiest, so its initial setup is a ten out of ten. It took less than a day to deploy the solution, specifically just two hours. The migration and integration processes took the most time, but that depends on how much data you have, though it was pretty seamless.

I did the deployment for Google Workspace, and I could call if I ever needed any help.

You pay for Google Workspace based on your usage and the apps you use, but in my case, it's free, but if I used it a lot more, I'd probably need to pay. 15GB is enough for me, but I see myself upgrading and paying the additional charges for more storage regularly. Every two years, I delete emails I no longer need, and I manage my email inbox. If I need more storage, then I'd have to pay extra.

I evaluated Microsoft Outlook and Yahoo, which merged with AOL, as potential options, but Yahoo wasn't feasible for me. It was either Microsoft Outlook or Gmail from Google Workspace.

I'm using the latest desktop version of Google Workspace, including the latest iOS version on my iPhone. I'm using the latest Gmail and Google Calendar versions.

As Google Workspace is on the cloud, it doesn't require any maintenance. If I have any problems, I can call and get support.

At one point, my company had quite a few users of Google Workspace, though that number was under ten. Right now, I'm the only one using the solution, but I use it multiple times daily. I plan to increase my product usage, but that would depend on the business.

My advice to anyone planning to use Google Workspace is to use it because it's a great platform. It's a great system.

I'd give Google Workspace a solid nine, but if there's a bit of improvement in it, then it's a ten.

I'm a Google Workspace customer, not a partner.

The solution is primarily used for a variety of purposes. We use it for mailboxes, documentation, et cetera. 

Generally, people take it due to the fact that they think it's cheap. That's what I've actually found. A lot of the people who go with Workspace think it's inexpensive.

It's stable. There isn't really any downtime. 

We find the product to be scalable. 

In general, it is not living up to expectations.

It's hard to get backups and to get things restored. 

The initial setup is not intuitive at all. 

Technical support could be better.

I've worked with the solution for six to 18 months. 

The stability is fine. It's on par with Microsoft, for example. It works. It doesn't have that much downtime. There are no bugs or glitches. 

The solution can scale. You can scale quite a bit. It's not an issue at all. 

At one point, we had several hundred mailboxes. Now, we have about 50 left. We're moving away from the solution.

Technical support leaves a lot to be desired. They need to improve their services.

I've also worked with Microsoft. I prefer 365 to Google. 

I found the initial setup to be difficult. It's not very intuitive. The setup is cumbersome. It gets difficult when I have to pull information back in. I find it to be very fickle.

There are free and paid tiers of the product. 

If you want to get something just for personal use, it is okay. For a corporation, in terms of traceability and making sure you can get your information if something goes wrong, it's brutal. The infrastructure is not intuitive and technical support isn't great. 

When you've got issues, and you need to restore information or back information up, it's a nightmare. Even when you're exporting information out from the Workspace, when it exports it, you look at it, and it's just a mess. I would not recommend this solution to others. I'd rate it one out of ten.

Our emails and everything are from Google at the moment, and that's it. In terms of apps, mostly, we are using Google Sheets and Google Meet - all the basic features.

There are a lot of apps and features that make it easy to share. There's Google Meet and Sheets, for example. You can use them everywhere, and there are even some free licenses. However, we've been using Google Meet for meetings, as many employees work remotely. Even my manager is actually working overseas. We continuously use Google Meet for meetings or Sheets for anything we need to share. These two apps, aside from email, are what we use most. 

The initial setup is simple. 

It's stable.

We find the solution easy to scale.

The pricing is very good.

I would rather migrate from Google to Microsoft, as I prefer Microsoft. However, it depends on the company's direction. I'm unsure of improvements, having only worked on it for a little more than a month. The features in Microsoft Outlook are way much better than in Gmail. They provide even for writing an email, for example. It's way more professional with Microsoft than with Google.

Gmail needs to improve. With Microsoft, you can use it on the web version, and you can use Microsoft Outlook. Google has the web version. However, they don't have something like Microsoft Outlook in a way that seems to be as professional.

I haven't explored all of the current features yet. I'm just using the features that I need. That said, I just use Microsoft instead for the things I find lacking in Google. For example, while I know Microsoft Office, Excel, Word, and all of that stuff are similar to Google Sheets, I tend to use Microsoft instead since I can access and understand how to use those apps better.

The company has used it for many years. However, I actually recently joined this company a month and a half ago. As far as I know, they have been using it for about five years. 

It is stable. That said, I haven't done any intense work on it. It's just pretty simple applications and simple features that I use. It hasn't given us any issues. 

We have about a thousand email accounts with Google.

It's easy to scale. We can upgrade as needed whenever we want. 

I've never dealt with support. We have experienced any technical difficulties with Google so far. They're in contact with the sales or team to provide us with the solutions and emails and stuff like that, and that's it.

We are using Microsoft 365 apps so that our users can have access to the Microsoft Office applications, so this is what we are currently using.

I'm not a very big fan of Google since I'm more familiar with Microsoft Outlook and applications. Microsoft is good on a professional level. Microsoft provides Microsoft Teams and Outlook and other applications, similar to Google Workspace, however, from my point of view, it's better.

We are used to Microsoft since they have been the leader in the market for so long, so they have developed so much. That said, Microsoft could be expensive compared to Google. On the other hand, from Google's side, Google still has the feel of personal or consumer features. They haven't yet reached the level of professionalism as Microsoft. The good thing is, they are easy to use and could be slightly less expensive than Microsoft.

Setting up the product is pretty simple. I use Google for the personal, so I was using it for personal emails, so switching to the corporate email makes no difference for me as if I'm using my personal email. 

In general, it's not a problem to set everything up. I'd rate it a five out of five in terms of ease of setup.

I do not handle the licensing aspect of the solution. It's not something that I deal with directly.

That said, I'd rate it a four out of five in terms of affordability. It's very affordable. It costs less than the Microsoft equivalent, for example. 

We are end-users and customers. 

I would recommend it based on the ease of use, and for beginners or people who are only used to having personal emails and stuff like that. New users won't face any difficulty as they will be pretty much used to working on it on a personal level. However, for big enterprises or more professional organizations, I would still recommend Microsoft.

Overall, I would rate it seven out of ten.