Google Workspace Reviews

We use G Suite for email, spreadsheets, producing documents, presentations, chat, and notes. 

The most valuable part of G Suite is the integration among all of the components. It's also highly reliable because it's always available. And G Suite's ability to collaborate on all the standard office tools has no rival. It's amazing because you can work seamlessly with any of your colleagues on the same document. It's perhaps the single greatest feature that that tool has.

G Suite could offer something a little more solid in terms of chat — something that is a little more like Slack and integrates with everything. But, unfortunately, the chat is very basic there. It doesn't offer that many features and feels like it doesn't belong there. 

As far as features I'd like to see, G Suite already has a lot of tools that integrate natively with it. For example, the CRM that we use integrates natively with it. But maybe it could be better integrated with mobile phones and SMS. I don't really use them that much, but the cell phone is our second-most used work tool, so more mobile integration could be great. By that, I mean integration at the call level — logging to calls and stuff like that— could be helpful in some specific cases, but that already is integrated. It has apps, Google Phone, etc., but SMS is the one part that isn't integrated.

I've been using G Suite for about four years now.

G Suite is stable. I think I can remember only one time that it failed for a brief period.

G Suite is scalable. It offers so much storage. I even use it for my family as well. I have a 2 terabyte plan and it's amazing. You put whatever you need in there, and I've never reached a limit. You can create as many documents as you want. From the user's standpoint, it's great. It'll have the greatest scalability. 

I rate G Suite Enterprise 10 out of 10. If you are considering it, I would say just go ahead and do it. It's great.

We are using the latest update of the solution. We use it on Windows and are now using it on Windows 10. We utilize the latest version. 

We are using all the basic features and have already hosted for three domains. 

The solution serves our needs. We do not use any of Google G Suite's development products. As such, it is good for us. 

The pricing is very high, although I cannot tell if this is the result of the Indian vendors artificially inflating it. We are talking about 2,500 per year for each mailbox, which is very high. 

Also, our users have faced an issue with increasing their email quotas over the last three months. When they tried to bring this about they simply lost out on the money they remitted on their credit or debit cards. I feel this to be a very bad practice. 

We have not encountered any support when it comes to such issues. While we have escalated to their email address, we have found this procedure to be very complicated. It took a week's time to receive a response from when we submitted all the relevant details and it is still not clear if the money has been refunded. 

I have been using G Suite Enterprise for almost seven years.

The solution is stable.

Scalability is always on the high side.

We have not been satisfied with the technical support. 

The initial setup was very easy.

We did the integration on our own, without the assistance of a vendor or integrator. We had no issues, as the implementation and deployment teams are very good. 

The very high pricing is what brings down my rating of the solution from a ten to an eight. 

Also, they only contact a person at the time of renewal, at which point they are very rigid with the price. No negotiation is permitted whatsoever. A person can only be certain that his money will be consumed, but has no such guarantee about the quota being increased.

We are not seeking new requirements or additional features. Our things work fine. Sharing is there and the conferencing is going on. We encounter no difficulties with the features we use. 

Our company has around 215 users who are making use of the solution. 

I would recommend the solution to others and have done so with many people who have contacted me. 

I rate G Suite Enterprise as an eight out of ten. 

The primary use case of this solution is our mailbox engine.

The calendar is the most valuable feature. 

The mail and many other options can be managed on Gmail. 

The calendar is something that we are using extensively.

The interface is user-friendly.

The synchronization is a bit of an issue. In Gmail and the G Suite, there is synchronization in the inbox and at times it doesn't sync the way it's supposed to.

Synchronization is an issue that I would like to see resolved.

Also, there are issues when you have an attachment. It may be a problem with my company or an issue with the policy of my company, but it is a universal issue. For example, if you are on your Google account and there are attachments on your calendar, then when you do the synchronization, the calendar attachment won't attach.

This is a problem that occurs some of the time but not always. It would be helpful to correct this issue.

I have been using G Suite Enterprise for one year.

This is a stable product.

You can scale it easily. Internally they use Google Cloud, which has several features to increase it.

We have more than 10,000 users in our organization. 

We have not had the need to contact technical support.

G Suite is not great when you compare it to Microsoft Outlook, but it works.

The initial setup was very straightforward.

It took a couple of hours to deploy.

The deployment was done in-house.

Licensing costs are on a yearly basis.

We have not evaluated other solutions. We knew this was the one we wanted.

I absolutely recommend this solution to others.

I would rate this solution an eight out of ten.

It's a wonderful solution for an organization that is changing in size dramatically. I find it super easy to add, delete, or replace users. From an administrative perspective, that's really nice. It provides all the collaboration and integration needed for teams and uses the Microsoft Suite of solutions quite nicely.

I like the capabilities for collaboration on any platform. For example, I might be on an iPad whereas the person next to me is on a laptop and the person next to them is on their phone. We can all collaborate together and update documentation in real-time. 

Working on documentation and the revalidation of formulas in their sheets application are both hugely valuable. I don't use as much some of their native version management. I tend to have my own system for that, so I don't use it for that, however, I do like the ability for multi-user real-time collaboration. That's a critical value point on G Suite.

Better integration without visual misrepresentation with the Microsoft suite is required. Right now, I'm paying for everything from my website and everything else under Google suite. I really like it. However, on occasion, when I have to interact, especially back and forth, and particularly on legal terms documents, there's always some formatting or structural issues between G Suite documents and Microsoft Word, for example. 

When you're copying files from one location to another and they say, "Oh, there are already files there. Would you like to just overwrite them? Or would you like to choose them one by one?" I would like, when I'm looking to integrate with a Microsoft user, to be able to make my selections on a selection by selection basis, and then be able to save that as a configuration for that communication between myself on G Suite and them on Microsoft Office. That would be an amazing feature.

I've been using the solution for 20 years. It's been two decades.

I've never seen a limit to the solution in terms of how high it can scale. I've never seen an upper-end issue. I'm also talking about users to the maximum of hundreds. I haven't needed the solution for tens of thousands of people. I'm assuming that there is some sort of upper limit, however, for now, both the limit from an individual user or for small and medium-size organizations, the ability to quickly adjust your limits on the storage isn't a problem. 

For example, I'm using Google storage as my primary cloud storage provider. I find it fantastic. And I get a lot of warnings as to when I'm getting close to the limit. I can just up my program, increase my storage and it's done. I don't have to do anything more.

We've never had to deal with technical support. I'm capable of doing it all myself and or one or two of the other people in our office can handle any problems as well. Since we've ever had to deal with technical support, I can't speak to their quality of service.

I've used Office 365 and related solutions from Microsoft almost as much as G Suite. I also use communications platforms, such as Zoom.

I only use Zoom when I have to. It's not one of my favorite platforms. I prefer others. I prefer the Google Suite communications platform. If I look on my phone, I've got Google Hangouts, Google duo, and I'll tend to use those over Zoom. 

Zoom is getting better. The security is getting better. However, I still use Google and WebEx and any number of different platforms depending on what is the preferred platform of my customers.

I do not know the licensing costs off the top of my head. It's been months since I've looked at it. Due to the fact that we're on a per-user basis, I consider the pricing to be very reasonable. However, it fluctuates up and down with the number of employees.

We're just customers; we don't have a business relationship with Google.

There's always going to be a decision to either go with a G Suite, Microsoft Office, or some other open-source platform like Open Office. I would suggest G Suite to someone who's considering making a move, especially if they are a new enterprise. They need to consider carefully who they're going to be interacting with in terms of clients. 

Does it make sense for them to pay the premium price and go to the Microsoft Suite because of the nature of the work they're doing? It depends on the situation. If I was doing a lot of legal work with a lot of documentation back and forth, I wouldn't even think twice. I'd only use Microsoft. 

However, if I'm doing a lot of other sorts of work where I need to have collaboration, I would hands down choose G Suite. If I'm not worried about collaboration and I just want cheap and cheerful, I would probably go to Open Office.

I'd rate the solution nine out of ten.

It's easy to control the admin settings, like updating the SDS, NIK, etc. I

I don't recommend Google Workspace to others. It's expensive. Also, Google doesn't have enough oversight on their partners, so you will face some difficulties dealing with them instead of directly with Google.

I have worked at this company for three years, but they have used Google Workspace for more than 10 years. 

I rate Google Workspace seven out of 10 for stability.

I rate Google Workspace five out of 10 for scalability.

I rate Google support eight out of 10. When we were having issues with security and email, they were perfect. 

Positive

Deploying Google Workspace is straightforward. We deployed in-house with two IT staff.

Google Workspace isn't worth the money.

I rate Workspace 1 out of 10 for affordability. We pay a yearly license

I rate Google Workplace seven out of 10. It's useful for enterprises of any size.

I work for a consultancy and conduct research for my customers. We are using G Suite to track activities and write some memos. 

I personally prefer to use G Suite applications, such as Gmail, Slides, and Sheets, because they give you the freedom to share the document you're editing and co-work with other colleagues simultaneously. However, some of my colleagues favor Microsoft PowerPoint and other user-based applications. 

We've had difficulty using PowerPoint files in G Suite. PowerPoint has some functions that are not available in G Suite, so when you convert from PPTX to the Slides format, they don't work. Also, you might be missing some fonts or pictures too. To stay competitive, Google needs to make G Suite more compatible with PowerPoint.

We've been using G Suite since our company was founded one year ago.

I have not had any significant problems, so I haven't had a chance to contact support. I would only need support if I had to change the password, but this rarely happens. 

Setting up Google is no problem. You create an email. That's it. So it works everywhere. We didn't have to do anything else. 

I rate G Suite nine out of 10. If it weren't for G Suite's compatibility problems with PowerPoint, I would rate it a perfect 10. PowerPoint files are often broken when we convert. Nevertheless, I recommend that companies use cloud-based applications as much as possible. PowerPoint doesn't allow you to cooperate with other colleagues simultaneously. That's the deciding factor. On a desktop solution, it's hard to pull together a project with multiple parts where one person is working on each. 

We use G Suite Enterprise as a productivity tool. It's used to make spreadsheets, and we use Google Docs for text editing.

It's a cloud-based solution. As it's a Google service, it integrates well with Google. So that is a benefit of using this application.

The user interface is fantastic. It's also available for the individual person, so that's also a great thing about it.

It is a stable solution as well. It's low in cost and is a good solution for startups.

I found that there is no desktop application for this solution, and that's a major fault of this application. I think it would be good if Google can enhance the desktop application for it.

Also, it's a little bit slow because it's a web application and not a desktop application. The performance is not that great as compared to Office 365.

I have used it for three years.

It's a pretty stable product, and I haven't encountered any issues apart from the slight slowness of the product.

We have around 150 users, which is the total strength of the organization.

I have an annual license cost.

G Suite Enterprise is a good option for startups. It's low in cost as compared to Office 365, and there is no difference. They are almost equal to each other if we keep performance aside, and it's a stable product. So, I recommend this product for startups and would rate it at eight on a scale from one to ten.

The product itself has a host of tools that come with it. Basically, we use it for our online meetings - web-based meetings. We use Google Meet for them. For file storage, we are using Google Drive. For any surveys or anything, again, there are capabilities. We are using the product for Gmail - their email service. 

The solution has a host of features. There are so many, we are not using all of them. However, quite a few of them, including Drive, Sheets, Docs, Gmail, Meet, Calendar, and so on are extremely valuable to us.

The general ease of use is the solution's most valuable aspect. It's extremely simple to use. You don't even have to look up videos in order to figure things out. It's all very intuitive.

The solution is very stable.

The scalability is very good.

The product is on the cloud. It's plug-and-play. There isn't a long, drawn-out setup process.

The pricing of the solution could be better. Maybe they can get some special pricing for it. They have something called a Business Starter, but maybe they can look at still slightly more optimized pricing for the other companies as well.

They could increase the number of third-party integrations on offer.

I don't see any technical challenges or features that are lacking. More or less, they have everything we need.

We've been using the solution for about a year or so now. It hasn't been too long.

We've found the solution to be very stable. We haven't faced any bugs or glitches. It doesn't crash or freeze. It's given us no issues at all so far. It's reliable. 

The solution can scale. If a company needs to expand, it can do so with relative ease.

We have about 50 users on the solution at this time.

We do pan to continue to use it, and to increase usage in the future.

We did not require the assistance of technical support, and therefore I cannot speak to their level of service. We only really had two issues, and we simply used Google to find the answers we needed. Technical support was not required. Therefore, I can't speak to their level of knowledge or responsiveness. 

The solution is on the cloud. It's kind of a plug-and-play solution. We just got a license or subscription. It gave us access to so many users. There are no hassles at all for the installation and configuration. They make it very simple.

It hardly takes more than a few minutes. The deployment is very fast.

You only need one person to handle the deployment process. It requires a very minimal amount of staff.

The pricing is a bit high. They should offer more licenses that could appeal to a wider variety of companies.

We currently have a yearly subscription which we pay.

We are using the latest version of the solution currently.

I'd recommend this solution to other users or companies. It's very user-friendly and easy to adopt.

I'd rate the product at a perfect ten out of ten. For a company our size, it gives us everything we require. It's great.