Google Workspace Reviews

I use Google Workspace for mail, chat, documents, spreadsheets, and presentations.

I find smart sheets in Google Sheets to be useful. It is very well-working.

Google Workspace lacks the ability to copy and move files from one folder to another easily. I also find it challenging to perform many operations using the context menu in Google Sheets, Google Docs, and Google Presentation. I have to go to the menu to adjust many parameters of the cells or text, which I don't have to do in Microsoft Office.

I have been using Google Workspace for five years.

The stability of Google Workspace has improved. Although there were some problems in the past, I have not encountered any issues since I started using it again from April this year.

I used Microsoft Office previously and find it more comfortable to work with than Google Workspace.

I did not need to install anything as it is a cloud solution. I just opened it, and it was ready to use.

I'd rate the solution five out of ten.

We use the solution for email, chats, meetings, Google Docs, Google Sheets, and Google Meets.

Google Workspace has consolidated in one place our ability to send and receive emails, conduct meetings, and document our work.

The most valuable feature of the solution is email.

The meeting platform of Google Workspace has room for improvement. The meeting platform should be similar to Microsoft Teams, a little bit more collaborative, and easy to set up groups, so our people can chat back and forth.

I have been using the solution for five years.

I give the stability of the solution a ten out of ten.

I give the scalability of the solution a ten out of ten.

We previously used Microsoft Office and Outlook. We got weary of Microsoft Office, so we switched to Google Workspace which is a product that is a little easier to use, and we have more in-house control.

The initial setup of Google Workspace is straightforward.

The implementation was completed in-house.

We have seen a return on investment with the solution.

I give the pricing an eight out of ten, with ten being the most affordable.

I give the solution a nine out of ten.

We have nearly 330 people using the solution in our organization.

I absolutely recommend Google Workspace to others.

We primarily use the solution for file sharing, document creation, spreadsheet creation, presentations, and email.

The speed and response time are the most valuable aspects of the solution. It's always quick and available. I haven't had any outage problems or anything like that. I don't think there's ever been a time when it's been unreliable.

The solution is very stable. 

It can scale well.

It's very flexible. 

We need more functionality with Google Sheets. Sometimes I find that, since I've used Excel in the past, there's not as much feature parody between Microsoft's Excel and Google Sheets. Excel seems to have more features than Google Sheets. That's probably true with Google Workspace overall. It just doesn't have as many features and isn't as feature-rich as Microsoft Office.

The learning curve is a bit higher on the solution than, for example, Microsoft Office.

I've used the solution for a year and a half at this point. 

It's a stable, reliable product. There are no bugs or glitches. It doesn't crash or freeze. The performance is good. We've never had any lag or downtime. It's a very responsive solution. 

We have found the product to be easily scalable. 

I've never had to deal with technical support. I'm not sure how helpful or responsive they are in general.

I've used Microsoft options in the past.

Google Workspace is probably more scalable. The learning curve is probably deeper for Workspace, however, once you understand how to use workspace or G Suite, it's quicker and more responsive than Microsoft Office - and more flexible.

I don't deal with the deployment or maintenance aspect of the solution. 

I'd advise potential new users to just make sure that the functionality feature set will meet the needs of the organization and then make sure that the organization trains or at least enables the workforce with the resources they need to make the most out of the solutions.

I'd rate the product eight out of ten overall. I've mostly been pleased with its capabilities. 

We use this for everything. We use Slides for presentations, Sheets for analysis, Google Data Studio for reports, Google Sites internally on our internet and for our clients as well, to show them some financial reports. We don't use the Google Docs. Primarily we use Sheets, Slides, Data Studio, and Sites.

It has saved us money. We choose Google Suite due to the price. It's not due to the fact that it's better than Microsoft Suite. The thing is that we use Google Chat and Google Docs, and take advantage of the integration and the power of the search of Google - which is very good for us. We can find everything very fast.

We like that we have everything together, connected to Google Drive. This is very useful. The integration is very good with Google Drive. All this stuff that we have, we can use together in the same place, which is very good.

The initial setup is very straightforward.

G Suite is not as powerful as Microsoft Office Suite, so sometimes we have to change to Excel and PowerPoint.

Google Slides and Google Sheets have a lot of room for improvement. Also, Google Data Studio is not great when compared to Power BI. Power BI is much better than Google Data Studio.

We've used the solution for maybe two or three years. 

We've never had an issue with stability. Overall, it's been quite good. There are no bugs or glitches. 

It is my understanding that the solution can scale. We have 100 to 130 people on the product right now. Almost everybody uses G Suite here.

We do plan to expand as we explore using more AI. 

We use a third party and that team would contact Google if they had issues. However, our experience with the third party has been okay.

Neutral

We always have used G Suite. We never used Microsoft Suite. Since the beginning of the company, we've been on this particular product. I've used Microsoft in the past at other companies. 

The solution is simple to set up. It's not difficult at all. 

I do not recall exactly how long the deployment took. 

We have two staff members, trainees, that are handling any maintenance tasks. 

We used a third party during the implementation process. There is a company in Sao Paulo that helped us to set up everything.

We have seen a pretty good ROI on the product, based on how inexpensive it is. 

The pricing is pretty good. It's cheaper than Microsoft. I'd rate it a four out of five in terms of affordability.

In the past, we had to buy a Microsoft OneDrive license, and it was very expensive. And we chose G Suite, and the price was very good.

We are using the latest version of the product.

If your company is heavily into Excel or Powerpoint, it's best to stay with Microsoft. However, Google is a decent option for those who do not need these two applications so much.

I'd rate it seven out of ten. 

Most of the customers use the solution for basic and standard planning and stuff like that. They do have a variety of use cases. 

They have security parameters, and internal access to security policies for accessing email. 

It's easy to use. Most of the features regarding security are good. 

It offers better information and dashboard reports and customization activities. The VPN contribution is good. 

It has a lot of very useful features.

They are starting their own support system. However, most of it is still knowledge-based. My engineers are more knowledgeable than the G Suite support engineer sometimes. Their support needs to be better in India.

Right now, the software is pretty complete and it has a lot of features that are great. It's not lacking. 

The login and restriction to move are very difficult.

There's a bit of a learning curve.

I've worked with the solution for the last six months. 

The industry standard has been maintained, so I don't see any difficulties for implementation with G Suite. They have that GAM tool available which is most difficult. The work state is very lengthy.

It is stable. Every product has different issues. For example, if you go with Mercedes, you definitely learn Mercedes has different issues. This is the same with Google. However, we haven't had any trouble in relation to reliability.

We have between 10,000 and 30,000 users. 

It doesn't seem scalable. If I were to upgrade or degrade it will take me too much time with the licensing process that's available. That might be an issue in software. I'm not sure about that.

It's a good support system. G Suite is hiring people who are really good at communication skills, however, in India, there is no such approach. You need to rely on the knowledge base and not support. If your communication skill is not good it's hard to deliver the solution or give the technical answer.

The solution is not complex to set up. It is very straightforward and simple to implement. 

The industry standard has been maintained, so I don't see any difficulties for implementation with G Suite.

In a single console, I can manage multiple customers. They have very similar panels and similar options available in the GAM tool. Connecting with the GAM suite can be difficult to manage multiple customers and servers in the script.

Whether or not your company receives any ROI depends on the organization. Currently, a basic plan starts from the 30GB. There is also one plan which will cost another 2,000 rupees where they give a fuller picture, however, the plan costs are too high. If you consider the Indian market, there are people who do not have web access and they consider their mobile configuration or desktop. If the user is not going to use all the GB, it may not be cost-effective.

If the user is not using on that amount of data, so why should I waste 2,000 rupees for the license?

The costs vary. It may be somewhere around 10,000 to 20,000 rupees. It depends on how much the customer plans to use. There isn't a standard license. The cost depends on multiple factors.

There are six plans starting from 2,000 rupees, for a standard setup. The features you add will also add to the price. 

I'm a reseller.

I'd rate the solution eight out of ten.

We use G-Suite for updating documents. We are implementing it in two stages. In the first stage, we are only using Google Drive, Chat, Sheets, Slides, and we're working toward replacing Microsoft Office 2010. It's deployed in the cloud, which is why we need Google One login to act as the single sign-on.

The first phase is Google Open, which uses Google Drive, and the second phase will be Google Connect, which will be replacing Microsoft Outlook with Gmail. Beyond that, we're also going to get rid of Microsoft Active Directory, which lists users and systems.

Our company builds commercial aircraft, like airplanes and helicopters, manufactured in various countries, so it's a global supply chain. In a multinational company like this, you need to share documents across all these different locations in Europe, North America, or South America.

We're also using G-Suite in manufacturing, so we use big-screen TVs to share documents and update information. It's a touch screen, so it's a big panel on wheels displaying diagrams, engine repairs, and that type of thing.

We're replacing a mishmash of different solutions with one fully integrated product.

G-Suite is excellent for what we're trying to do, but it could use some extra features. For example, it would be helpful if we had a seamless way to convert Excel macros to Google Sheets. We use the OneLogin to authenticate users logging into G-Suite. We'd like to see a lot of the same information provided from Microsoft Active Directory, such as the user's location, telephone number, etc. If G-Suite could develop this type of service, that would be amazing.

I've been using G-Suite Enterprise for the last eight months.

So far, Google seems to be a more stable environment than our current on-premise Microsoft solution that we're replacing.

G-Suite is easy to scale. With an on-premise environment, you have hardware limitations, like hard drive space, server CPU, RAM, etc. You don't have those limitations with a cloud platform because Google has server farms and unlimited hard drive space. So you're going from an environment where you have limitations to one that doesn't.

I'm unsure how many users we have worldwide because our global user footprint includes implementations in France, the Netherlands, Germany, Spain, Canada, the United States, Mexico, and Brazil. So I couldn't give an accurate number of how many users will be onboarded in the next two years.

We're planning to expand our usage through integrating with other solutions. When I log in, I have around six applications that use the single sign-on, but we will onboard more. We're switching over from the Microsoft environment, like Excel macros, or connecting to the databases and pulling down data from SAP. All of that functionality will be replicated within Google Workspace.

I have never used Google support. I'm also a big Google user outside of the company of Google Workspace. I have a personal Google One account that gives me 1 terabyte of data. And most Google support is self-serve. I do a Google search for help, so it's all pretty straightforward. I've never had a situation where I needed to contact somebody.

We had a bundle of things, including Microsoft servers and Microsoft Outlook email. Other things like file transfer would be covered under SFTP, and we used a product called Axway. 
If you're transferring files between countries, you need to do some encryption like PGP. We use Stormshield for email file transfer. But when you get to larger files, like over 15 gigabytes, you need an SFTP server. If you're transferring a video, then you're going to put it on Google Drive, and because it's authenticated, you can do those file transfers.

On our end, the deployment process is signing up the users. They submit a form with their department and email address, and that's how they get authenticated. I am a senior desktop analyst, so I set up the users, provide them with a laptop or desktop, and set them up with services like Google Workspace. I'm part of the provisioning process. Our headquarters in France handled the primary deployment, and we provide end-user support. I never was involved in the actual setup or implementation.

The only maintenance necessary is the authentication platform instead of the OneLogin product. We're deploying Google Workspace and ServiceNow, which is my primary application as a support person. I can pass through authentication when I'm in the office through OneLogin. If I'm logging in externally on a non-company computer, I can use OneLogin authentication on my phone to get into ServiceNow.

We're in between phase one and phase two of our implementation, so the real cost savings is going to be the ease of use and reduced support cost.

I would not be able to say how much the company paid for the enterprise solution. But from an end-user perspective, I can say that Google One is reasonable. I know schools and small companies use G-Suite. So if public and non-profit enterprises use it, then I don't think the price is a limitation.

I rate G-Suite Enterprise nine out of 10. If you're looking at implementing an application through G-Suite and using the single sign-on, you need to bring on people with a different skill set. For example, if you're replacing those Excel macros, you need somebody who knows the Apps Script programming language. Procuring that knowledge and those skills is the real cost.

People looking to implement G-Suite need to evolve and change their mindset from an on-premise solution to a cloud solution. When working on a cloud solution, you need to retrain your employees. We also set employees up with a trainer when we onboard them. This is a short session that bridges the gap between what they've traditionally used, like SharePoint or sharing files via Excel, and moving toward sharing files between departments on Google Drive.

You also need to become cross-functional in how you utilize the product. For example, we might have one senior marketing person or somebody overseeing technical publications in each country. If you're going to share documents in common, you need to identify who those individuals are and share them with the team.

We use G Suite Enterprise mainly for communication in the form of emails and chat but it has multiple usages.

G Suite Enterprise is user-friendly, and the technical toolkits and other information are on the website. Additionally, the technical documents are comprehensive.

We noticed that sometimes when we forward emails to somebody, it is being relocated as part of the communication somewhere else. The traceability and other features should be improved.

I have been using G Suite Enterprise for approximately four years.

G Suite Enterprise has been highly stable.

The scalability of G Suite Enterprise is very good and it is one of the distinguishing features is separates your product from competitors.

We have approximately 500 users using this solution in my organization.

We might increase usage of this solution but we will have to wait and see what happens with the COVID phenomenon to subside, we hope for normalcy.

We have found the technical support to be average. The technical team from Google is available on the web

We have used many other solutions previously, such as Microsoft.

The initial setup of G Suite Enterprise was straightforward.

In our organization, the implementation took four days and on the fifth day, we were able to roll it out.

We used a consultant from Google to help us with the implementation. We had a good experience with them.

I rate G Suite Enterprise a seven out of ten.

The product is a SaaS platform that helps us work remotely from anywhere in the world with just internet access. We can send emails and collaborate with friends. It is a secure workspace.

Google Chat is the most valuable feature of the solution. We can communicate with our domain users effectively. We can share documents and content and have quick meetings. We can collaborate with friends securely and seamlessly without downtime.

The product could improve the number of participants allowed in a meeting and the strength of the meetings. It can also improve the sending limit.

I have been using the solution for the last four years.

The tool is stable, secure, and seamless.

The product is scalable. Around 400 users are using the product in our organization.

I have asked many questions to the support team when there are any struggles with email deliveries. The support provided was satisfactory.

The deployment is a lengthy process.

The deployment process depends on the platform we use. If we had used a different platform before, we would have had to migrate users’ drive, email, and calendar data to Google Workspace. These processes then lead to change management because most users are unfamiliar with it. I don’t need staff members to deploy the solution.

The time taken for deployment depends on the user base. If there are 300 users, it can be done within 15 days. The solution does not require maintenance, but an administrator is required to manage the users, configurations, and policies.

The product provides updates on a regular basis. We chose the product because Google is growing in its user base and security. The tool is easy to use, and we can leverage the product. Overall, I rate the product a nine out of ten.