BMC Remedy vs Qualys VMDR comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

BMC Remedy
Ranking in IT Asset Management
5th
Average Rating
7.8
Number of Reviews
26
Ranking in other categories
License Management (1st)
Qualys VMDR
Ranking in IT Asset Management
7th
Average Rating
8.2
Number of Reviews
77
Ranking in other categories
Configuration Management Databases (3rd), Container Security (11th), Risk-Based Vulnerability Management (3rd)
 

Mindshare comparison

As of June 2024, in the IT Asset Management category, the mindshare of BMC Remedy is 4.4%, down from 5.2% compared to the previous year. The mindshare of Qualys VMDR is 4.0%, down from 6.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Asset Management
Unique Categories:
License Management
8.3%
Configuration Management Databases
1.9%
Container Security
4.9%
 

Featured Reviews

Ameet Darole - PeerSpot reviewer
Apr 12, 2024
Offers automation, orchestration, service level management but lacks AI-based rules
We used it for ticket management, handling user issues, and monitoring alerts It covered incidents, problems, and change management.  It had automation, orchestration, service level management, and event management. You could also integrate it for auto-remediation. Remedy is ITIL-aligned. ITIL…
Jan Vobruba - PeerSpot reviewer
Oct 3, 2022
Easy to use, well supported with continually improving functionality
If you're not overly experienced and you're looking for something in their management, it can sometimes be quite difficult because they can move buttons around without sending an update. Previously, if you deployed the Cloud Agent, you could define which tech would be under the agent and where it would be deployed. It now requires some text preparation and the Cloud Agent then downloads the specific profile defined without any indication that this might happen. If you are not using vulnerability management, you are not able to create the correct patch process for all applications stored on the system. It would be helpful if Qualys would integrate with more systems like ServiceNow, Jira, and so on, to create some tickets and integrate them into the active directory, because each group works differently and if you need to prepare a ticket, it must be defined to a specific group of people. Qualys just created a kit on ServiceNow, but it doesn't have the correct group of people in the active directory.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of BMC Remedy is to take administrative access of a user."
"It had automation, orchestration, service level management, and event management. You could also integrate it for auto-remediation."
"The asset discovery feature in BMC is notably better compared to ServiceNow."
"The solution offers some very good features."
"It includes features for automation, such as smart reporting capabilities."
"The product has excellent support for remote and hybrid environments."
"The solution is extremely user-friendly."
"The most valuable BMC Remedy Asset Management are the dashboards and reports for the CIO."
"The most valuable feature is that this solution is very lightweight."
"Qualys has a continuous endpoint monitoring feature for agent-based scanning. Once you deploy the solution, it monitors everything that is happening every 30 minutes. Then, if there are any vulnerabilities, they are reported."
"The most valuable feature of the solution is the external channel."
"The most valuable features are vulnerability detection and the scanning capability to enable identification of vulnerabilities across our network."
"The solution is easy to use."
"The initial setup is straightforward."
"I like Qualys because it is a very complete product, more so than Tenable."
"Vulnerability management is the most valuable one and it’s a must in every organization."
 

Cons

"In BMC Remedy, integration is a problem and even APIs are not available."
"If a user isn't using an out-of-the-box configuration, it can get a bit complex."
"The upgrade process could be better. It would be a good improvement."
"The desktop technicians face some challenges with the solution."
"BMC Remedy's change management module needs enhancement."
"There is room for improvement in terms of support."
"There are issues from a product functionality perspective."
"The initial setup of BMC Remedy Asset Management was complex."
"I would like to have CSPM, a continuous scan-like cloud added to the solution."
"The reporting needs improvement. It should generate much more stuff like field reports."
"Make some minimal dashboard improvements."
"Sometimes we face a problem with accessing the tool and not getting an expected result. From a technology point of view, they need to look into this."
"The solution is a bit expensive if you do not have access to discounts."
"The disadvantage of working with Qualys is that the graphical interface is quite outdated."
"Certain integration factors between different options could be improved."
"They should make it accessible for more operating systems."
 

Pricing and Cost Advice

"BMC should decrease the pricing further."
"BMC Remedy is worth its price."
"With the product, you can either go for a yearly or a perpetual licensing model."
"BMC no longer sells Remedy separately. They've transitioned to selling the BMC Helix platform. Remedy itself is nearing end-of-support."
"The pricing is on the expensive side."
"The licensing model of BMC Remedy Asset Management should improve. It is expensive and it is difficult to understand."
"The tool is expensive."
"The pricing is in-between. It's not too cheap, and it's not too expensive. For a large organization, it's worth it. But for a smaller one, it might be a bit costly."
"There are no additional fees in addition to the standard licensing fees."
"The tool's pricing is expensive and I would rate the pricing a seven out of ten."
"It is different for every company, but for us, it's every three years."
"Qualys is a pay-as-you-go model, so there's flexibility to the pricing."
"It's very expensive, especially if you want to use multiple modules of Qualys."
"The solution is expensive."
"The solution is costly."
"An annual license for a single scanner costs around $3,000."
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Top Industries

By visitors reading reviews
Educational Organization
44%
Computer Software Company
9%
Government
8%
Financial Services Firm
6%
Educational Organization
33%
Computer Software Company
11%
Financial Services Firm
11%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with BMC Remedy Asset Management?
BMC Remedy has undergone significant transformations, transitioning into a containerized application. While SMAX also adopts containerization, the deployment process for BMC Helix is notably more c...
What is your primary use case for BMC Remedy Asset Management?
My company uses it as the main tool for monitoring and managing changes and, in addition to that, for opening user incidents and requests. Users contact the help desk, and a ticket is opened. The t...
What do you like most about BMC Remedy Asset Management?
The service management features are beneficial – very good.
What is your primary use case for Qualys VM?
Qualys VM is used for vulnerability scans for the internet and applications using application exchange. There are many applications. We also use the solution for asset management per team, and the ...
What do you like most about Qualys VMDR?
I like that we have many scanners and channels that don't overload. It helps us scan and track easily. Also, the tagging system is good for tagging. We can still use QualysAgent task ID tools even ...
What is your experience regarding pricing and costs for Qualys VMDR?
We have an annual contract for Qualys VMDR. I believe it's for either two years or five years.
 

Also Known As

Remedy Asset Management
Qualys VM, QualysGuard VM, Qualys Asset Inventory, Qualys Container Security, Qualys Virtual Scanner Appliance
 

Learn More

 

Overview

 

Sample Customers

Scripps Networks
Agrokor Group, American Specialty Health, American State Bank, Arval, Life:), Axway, Bank of the West, Blueport Commerce, BSkyB, Brinks, CaixaBank, Cartagena, Catholic Health System, CEC Bank, Cegedim, CIGNA, Clickability, Colby-Sawyer College, Commercial Bank of Dubai, University of Utah, eBay Inc., ING Singapore, National Theatre, OTP Bank, Sodexo, WebEx
Find out what your peers are saying about BMC Remedy vs. Qualys VMDR and other solutions. Updated: June 2024.
787,779 professionals have used our research since 2012.