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DharmeshPatel - PeerSpot reviewer
Founder & CEO at 7Array Solutions private limited
Real User
May 27, 2023
Has good stability and an easy initial setup process
Pros and Cons
  • "It is a scalable solution."
  • "They should integrate the solution with multiple hardware vendors."

What is our primary use case?

We use the solution for multiple purposes, including collaborative meetings and online education through web events, seminars, practical sessions, and lab sessions.

What is most valuable?

The solution provides a secure environment for meetings. Along with this, its feature for conducting exams works the best. In addition, it helps the instructor to monitor student engagement during online educational sessions.

What needs improvement?

They should integrate the solution with multiple hardware vendors.

For how long have I used the solution?

I have been using the solution for more than ten years.

Buyer's Guide
Webex
May 2026
Learn what your peers think about Webex. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
896,387 professionals have used our research since 2012.

What do I think about the stability of the solution?

It is a stable solution. I rate its stability ten out of ten.

What do I think about the scalability of the solution?

It is a scalable solution. I rate its scalability ten out of ten.

How are customer service and support?

Technical support is optional for the solution as it is never out of connectivity or has latency issues.

Which solution did I use previously and why did I switch?

I have used Zoom and Microsoft Teams before. In comparison, Webex provides additional features and a standard license policy.

How was the initial setup?

The solution's initial setup process is straightforward. 

What's my experience with pricing, setup cost, and licensing?

The solution is low-cost for a hybrid model.

What other advice do I have?

It is a unique solution. I rate it ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1410516 - PeerSpot reviewer
Pre-Sales Engineer at a tech services company with 201-500 employees
Real User
Nov 23, 2021
Easy to use, reliable, and good audio and video quality
Pros and Cons
  • "I have found the most valuable features to be the high quality of the video and the audio. Additionally, the graphical user interface is good and it is easy to use."
  • "I have found the most valuable features to be the high quality of the video and the audio, additionally, the graphical user interface is good and it is easy to use."
  • "The solution could improve by adding a survey or form feature to show for the users to be able to vote or answer any questions."
  • "The solution could improve by adding a survey or form feature to show for the users to be able to vote or answer any questions."

What is our primary use case?

I am using Webex for presentations to our customers.

What is most valuable?

I have found the most valuable features to be the high quality of the video and the audio. Additionally, the graphical user interface is good and it is easy to use.

What needs improvement?

The solution could improve by adding a survey or form feature to show for the users to be able to vote or answer any questions.

For how long have I used the solution?

I have been using Webex for approximately three years.

What do I think about the stability of the solution?

Webex is stable.

What do I think about the scalability of the solution?

I am not sure of the scalability of the solution because I am only one end user. 

We have approximately 13 people using this solution in my organization.

How are customer service and support?

I have not needed to contact the support.

How was the initial setup?

The installation was simple and it only took a few minutes to complete.

What other advice do I have?

This is a very good solution, very easy to use, and the quality of the image and the audio is high.

I rate Webex a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user