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reviewer1410516 - PeerSpot reviewer
reviewer1410516
Pre-Sales Engineer at a tech services company with 201-500 employees
Real User
Nov 23, 2021
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Easy to use, reliable, and good audio and video quality
Pros and Cons
  • "I have found the most valuable features to be the high quality of the video and the audio. Additionally, the graphical user interface is good and it is easy to use."
  • "The solution could improve by adding a survey or form feature to show for the users to be able to vote or answer any questions."

What is our primary use case?

I am using Webex for presentations to our customers.

What is most valuable?

I have found the most valuable features to be the high quality of the video and the audio. Additionally, the graphical user interface is good and it is easy to use.

What needs improvement?

The solution could improve by adding a survey or form feature to show for the users to be able to vote or answer any questions.

For how long have I used the solution?

I have been using Webex for approximately three years.

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Webex
September 2026
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What do I think about the stability of the solution?

Webex is stable.

What do I think about the scalability of the solution?

I am not sure of the scalability of the solution because I am only one end user. 

We have approximately 13 people using this solution in my organization.

How are customer service and support?

I have not needed to contact the support.

How was the initial setup?

The installation was simple and it only took a few minutes to complete.

What other advice do I have?

This is a very good solution, very easy to use, and the quality of the image and the audio is high.

I rate Webex a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Buyer's Guide
Download our free Webex Report and get advice and tips from experienced pros sharing their opinions.
Buyer's Guide
Webex
September 2026
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