SharePoint Reviews

The use case is based on internal processes. We want a central place for storing data, documents, and user processes, to automate processes.

In this case, it's a financial program. All customers starting our financial program are automatically created on SharePoint. From there, all the documents that are related to each customer will be stored on SharePoint, and we then use it as a kind of a black box. You put everything in, you do not know where it is. Then we have other applications around it that give you information that you need. Or you can save it and, based on customer information or the kind of document, it knows where to store it on SharePoint.

It manages processes. I personally think a very strong point is that we use it in combination with OneDrive. Now that we have been handed the GDPR law enforcement, in combination with OneDrive, we can synchronize documents or part of a customer's information to a laptop. If they make changes it will automatically be synchronized back. In the case of a lost or defective device, you always have the information. I think this is a very strong point.

It's stable. It's very widely used by companies. Also, the knowledge of the product has improved over the years, and by other companies that support it or are Microsoft SharePoint partners. So if there are problems, there's always a user or company that knows the information or can help you; even with very uncommon problems.

Another strong feature is the search engine. It can search all documents. It can find everything.

We also have our own developers. What we want with SharePoint, we can program it and create many reports, every kind of information needed. Developers can easily create an application for it and display this information.

We are mainly using third-party tools for it, at the moment, for automating processes. In the new version, for 2019, I know that some of the processes are finally in SharePoint. They are a now using third-party tools for it.

Also, the integration with Outlook could be improved.

It's fairly easy to scale. You can just add front-ends to it. Just a little installation and it's done. It's very easy to expand.

Technical support is very good.

The switch was handed to our default supplier of software, in this case, Microsoft. The whole platform we used was based on Microsoft.

It's not a vendor we select, we select a product. After that, we look at the vendor. If the product looks good, promising, and it looks stable - and of course we test it before we go any further with it - then we look at the vendor, especially the support. Then we find other cases, where they have implemented a similar product or feature and ask for their feedback.

A partner initially installed it. That was the start of our use of SharePoint. I believe there was a lack of information or a lack of knowledge on the part of the external party that initiated this project. As our internal IT department has improved, the setup of SharePoint - we migrated to a new version - has improved.

My advice would depend on the use case. SharePoint, for us, is the most suitable because we use mainly Microsoft products. So for us, it's the way to go because the integration is solid. If colleagues have other products, it depends on what they're asking. Look at the best option. It's not that I'm saying, "You have to use this product because it's the greatest." Consider what you need, what you want.

It's very stable. I don't call it a document management system, I call it a multifunctional document system. You can do a lot of things with it. It's just incredible how much. I really like that we have been able to automate a few steps that people had to do. Also, this process was only possible with SharePoint, because of the integration of other Office products. We're using the basic Microsoft suite and integration was a very big part of it.

Everyone knows SharePoint. It is very common.

The most valuable facet of SharePoint is the content, the ideas, all the information, all in one content management system. But I don't think we have explored or used 100 percent of the capabilities of SharePoint.

They need to integrate all the solutions, for example, Office 365, into SharePoint. The idea is to create a workplace for people in the company. There should be only one place - it could be Skype for Business, OneDrive - for the news, for internal information about the company, or new documents. This is the idea, to create an ecosystem for people in the company.

Stability is okay. The performance is great.

The scalability is not high. It's medium.

We have support with Microsoft, we pay for support for every year. The support is okay.

You need Microsoft or a partner involved for setup.

We are looking for increased functionality on SharePoint or to change to something else. We have a CapEx for content management and I'm looking for the best solution for my company.

The most important criterion in selecting a vendor is that the solution gives me value. It should be very easy to integrate with workflow or BPM. I'm looking for a partner and a solution that gives me value.

Most departments use SharePoint for their own organizational homepages and their document repositories

It is better than static repositories via shared drives, and better than having to use software that is not mainstream (i.e. Microsoft is very mainstream).

• Its configuration management ability is critical for document-based systems.
• It offers ease of use, which is crucial.
  

• During uptime under our network, it is hard to find info when content is hefty.
• It should have a Google-caliber search ability and a model-based GUI.

Used as a site for staff to add records. It is integrated with RecordPoint in the back-end, so the staff did not have to work within an EDRMS.

SharePoint enabled the staff to share documents and work on a document simultaneously. Our staff found it simpler, as they did not have to work within a classification system (it was all done in the background).

Sharing of information is much easier within an organisation and staff training is reduced because learning basic SharePoint is not as complicated as an EDRMS.

Integration with Outlook would be a major improvement. Staff also commented that it does not integrate despite being part of the Microsoft family.

• Document and data management
• Information sharing across the organization
• Collaboration
• Knowledge management

• Improved transparency around work products.
• Ease of access to documents.
• Increased employee collaboration across our organization.

The ability to easily upload and modify documents has been a huge help. In addition, the ability to quickly and easily create team sites has been great.

SharePoint designer workflows can be buggy sometimes without any apparent reason. Also, customization can be somewhat burdensome.

Our primary use is document sharing.

It has improve our organization by speeding up document sharing.

Its most valuable feature is the document library.

Replication needs improvement.

We are a middle-sized company with around 200 users. 

We use SharePoint for some basic business processes: CRM, ECM, etc. Our maturity reached a certain level and it allowed for some further improvement.

Company portal was finally set up. The CRM system for the commercial department went into production and opened the door for further improvements, KPIs, and metrics.

• Its functionality is enormous. 
• It looks nice. 
• It has good integration with other MS products. 
• It is well supported by Microsoft.

It is too heavy. MS should not have paid foreign coders dollars per each row of code. They wasted the stability and reliability in the end.

It is a whole package solution:

• Document management
• Workflows
• Requests
• Sites
• Permissions
• Integration.

It keeps our company organized and everything is in one place. It integrates well with the whole Microsoft production. It is flexible, but still structured.

There is not just one valuable feature; it is all of them working together: 

• Document libraries
• Lists
• Workflows
• Sites
• Integration.

The product could be improved in a lot of way. It is so frustrating to get things to work as advertised.  

The support is the worst. It is bad when Microsoft support does not even know what to do and you have to tell them. Also, they take too long to solve a problem.